Skip to main content
Beginning of main content

Extended Stay America - Dallas - Las Colinas - Carnaby St.

2.5 out of 5.0

Recent guest reviews

Room was clean, very friendly respectful staff, great location, Girlfriend and I stay here when we come to town cause things are so close to go out and have fun doing anything from going to concerts,all quality restaurants,nighttime spots, shopping etc. 12 minutes is normal time in any direction to do what you want and have so many options

I stayed in this property from 22-Oct to 11-Nov. They didn't clean the room even once though they promised to clean in once in every week. I reminded them almost 4 times but no result. Initially the bedsheet was dirty and I had to go to reception to get another sheet and arrange for myself. There was absolutely no morning coffee and other thing; again they broke promise. The security is poor. I saw a scratch at my car and I asked if there is any camera where they can trace something. I talked to them and realized that there no security camera in the entire compound. Internet is super slow in the room and I had to take faster no connection @ $14 for 7 days. That connection is not that fast Overall not a very good experience. Won't recommend staying here got more than 2 days.

We checked in September 28th it is October 8th and haven't recieved a maid towels clean bedding ect. There is rarely coffee service in the morning. I am a fan of Extended Stays across the U.S. However this hotel is one to avoid.

Two word's. HUGE rats. And the front desk clerk had some major issue with being in charge.( Dorothy) Very nasty attitude with my family and, other guest there. Room's were ok, other than trash under the bed's. Convenient to other businesses. Seems to be mostly gay and, musilm neighborhood.

The property was nice but the neighbors were loud and hanging out from the time I left for work until after I returned. Basically they were loitering outside their room talking about crimes and partying. I could not relax and I notified the front desk that I would like to move. They ignored me stating I need to wait to speak with The manager in the morning! They did nothing! The other neighbor was actually living there & her relatives were beating & kicking the door. It was very scary. Again nothing was done and that also continued the next day. I stayed from June 20-24, 2017.

The staff at this location was very friendly and helpful. The room was in a good location and not difficult to find. However, the cleaning staff did not clean this room properly. The room had toys and hair left from previous residence. The AC unit worked but was not adequate for that room. When I asked about repairs I was told that the maintenance staff is off on the weekend so I would have to change rooms. We were only staying two days so it didn't make sense to change our room.

The room was filthy, sheets and pillow cases were stained, there was an assortment of hairs all over the bathroom and in the linens, towels. Surfaces were not cleaned good, a gooey matter on the nightstand. Imagine what was not visible with the human eye. Obviously it was extremely poorly managed.

Overall it was a great stay. The staff was friendly and nice. My room had a fridge and stove and everything was in great working order. It is not a continental breakfast. It is a Grab and Go breakfast which means coffee and muffins. I would advise to cook in the room. There's a Walgreens around the corner so you can get quick supplies if you need anything.

Very good to stay at this low price. There are lots of Indian and Black American, but it was not bad. I had stayed well and satisfied at this hotel. I will stay again if I have a chance again later. All tht staffs were very kind. Few things need to be improved are the wi-fi speed. And sometimes there was no muffin cake for a breakfast even it was 7 am. Overall, I'd like to recommend this hotel.

Phone was never repaired during my 3 week stay. Utensils were not provided while check in. house keeping was done once a week and that also not consistent. TV is analog which plays only 30 nonsense channels. One of the two stoves was not working.

5315 Carnaby St Irving TX

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Located in Las Colinas within 2 miles (3 km) of Irving Convention Center, Extended Stay America - Dallas - Las Colinas - Carnaby St. is within a few miles (5 km) of Irving Arts Center. This hotel has 149 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. University of Dallas is also a short drive from this Irving hotel.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.


Rooms

The 149 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other standard amenities include coffee makers, free local calls, and ironing boards. Weekly housekeeping is available.


Property features

Renovated in 2017, Extended Stay America - Dallas - Las Colinas - Carnaby St. offers free WiFi in public areas, coffee in a common area, and laundry facilities. There's free parking if you drive. Front-desk staff can help secure valuables, and provide local restaurant recommendations. Additional amenities include barbecue grills and a picnic area.

Room options

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Queen 1 | Sleeps 4

Studio, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Studio, 2 Full Beds, Non Smoking

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

40% of guests recommend this hotel

Total of 82 reviews