Studio, 1 Queen Bed, Non Smoking
from $65
Extended Stay America - Dallas - Las Colinas - Carnaby St.
2.5 out of 5.0
3.0
out of 5
Average Guest Review
See all 20 reviews
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Recent guest reviews
Uber driver dropped us off at booked location and when front desk clerk arrived, stated we had to go to a different extended stay since they were full. Went to second location. It's room given smelled like ramen noodles, had old food and very dirty food containers in it. Toilet was running also. Had to carry my own bedding for the pull out to my room along with my luggage. Second room much better, but no ice bucket, drinking glasses. Breakfast was granola bars and plastic wrapped muffins and coffee. The staff seemed very sincere and apologetic. They just seemed understaffed and the cleaning crew is not good! I normally give good reviews, sorry I can't do that here
ROOM IN TERRIBLE DISREPAIR. Dirty walls broken mirror refrigerator not stable and toilet won't flush.
The appearance of this hotel is deceiving, in my opinion. The rooms are outdated and have a general funk to them. My bed was gross. There were multiple cigarette burns on the carpet. A few tiles from the "kitchen" floor were broken. The bathroom was full of rust. The room rates are where they are for a reason.
The room was clean enough for me, but some ppl I know would not have thought so. The bed was a little firm for me, but no big deal. For the price it was awesome. I needed to be frugal on this trip, and this did the trick.
If I could give this 'hotel' a zero star rating I would. This place was the absolute worst place I have ever seen. Upon arrival and entering the room there were no doors on the closet, there was trash under the sink (which included dirty diapers), there was at least 6 strands of hair in bed and there was hair all over the bathroom counter and toilet. It was DISGUSTING! Spend the extra money for a nicer hotel.
Always satisfied when i stay there great staff!!!and always tryin to satisfied guest....
Life is what you make it...the best value in Irving...I travel alot so I'm not picky...quiet and great staff... room was clean. It was small but it was only me. It's not my castle so no complaints. Justa quick in and out.
This hotel is the worst hotel I have ever stayed in. One can easily get fooled by the exterior of the hotel & location. Once you get inside it is a different world. My room smelled like masala seasoning. The bed cover and sheets had muddy spots and hair all over. The pillow was bloody. I called the front desk to report the condition and the African American woman, who didn't have any customer service, was rude. She told me to remove the bedding and take it to the front desk. I did, but once I got there, she handed me some plastic bags for me to back the dirty cover, sheets, and pillows. Of course I told that it was not my job. She insulted me. I don't recommend this place to anyone. It is worse than a motel.
My stay was very good. I have no complaints. Everyone was nice and helpful.
I had a late shift when I was in town. The night staff is friendly and very accommodating. I would definitely recommend this hotel
Great staff. ..good experience. ..considering last minute booking
the negatives: No A/C or Heat. Wall unit broken, the window heat/ac non-functioning. Pans were filthy, but after I was done with them they were clean. Some burns on the furniture. Positives: Free Access to LA Fitness. Front desk lady was always very helpful and attentive. Location was good, close to majore street and stores. Not a fan of climbing stairs with heavy luggage, rooms were incredibly small compared to other homesteads that I've stayed in.
The room had no A/C, or Heat. Wall unit didn't work, the window based unit would not turn on. The furniture had burn marks from cigarettes. The room was small, the pots/pans were filthy, they were clean after I when to the store to get a sponge and dish soap. I dared not eat off of any of the service ware until I cleaned it.
NASTY. Room had putred stench of smoke even though it was suppossed to be non-smoking. The toilet floor had sticky urine all over it and smelled horrible. I would not recommend staying here unless your into this kind of stuff.
Great Service, Clean room, and great location
Good, clean, quiet place to stay at the edge of all the action.
The place was quiet, bed could have been more comfortable. Couldn't get good picture on TV. Don't know if I would stay again. Staff was ok, not rude, just ok. I needed something cheap so I guess you get what you ask for.
Very nice stay. Great rate, quick and friendly service. Just remember this is an extended-stay hotel, so don't expect a pool or continental breakfast. Would definitely stat again!
For the price, this hotel was an excellent deal! It had a small stove, refrigerator and was primarily an extended stay hotel. It was clean and located in a quiet area with many nice restaurants and business establishments. The only negativity experienced is that the room is usually not available until about 3:00 p.m. There is no possible for early arrivals. However, for the price, it was worth waiting for.
Visited family and loved the fact that we could make a hot breakfast every morning.
Hotel highlights
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Laundry facilities
Located in Las Colinas within 2 miles (3 km) of Irving Convention Center, Extended Stay America - Dallas - Las Colinas - Carnaby St. is within a few miles (5 km) of Irving Arts Center. This hotel has 149 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. University of Dallas is also a short drive from this Irving hotel.
Dining
Start your day off right with a free continental breakfast, served each morning from 6 AM to 9:30 AM.
Rooms
The 149 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other standard amenities include coffee makers, free local calls, and ironing boards. Weekly housekeeping is available.
Property features
Renovated in 2017, Extended Stay America - Dallas - Las Colinas - Carnaby St. offers free WiFi in public areas, coffee in a common area, and laundry facilities. There's free parking if you drive. Front-desk staff can help secure valuables, and provide local restaurant recommendations. Additional amenities include barbecue grills and a picnic area.
Guest reviews for Extended Stay America - Dallas - Las Colinas - Carnaby St.
obviously understaffed
Everyone
Uber driver dropped us off at booked location and when front desk clerk arrived, stated we had to go to a different extended stay since they were full. Went to second location. It's room given smelled like ramen noodles, had old food and very dirty food containers in it. Toilet was running also. Had to carry my own bedding for the pull out to my room along with my luggage. Second room much better, but no ice bucket, drinking glasses. Breakfast was granola bars and plastic wrapped muffins and coffee. The staff seemed very sincere and apologetic. They just seemed understaffed and the cleaning crew is not good! I normally give good reviews, sorry I can't do that here
Everyone
ROOM IN TERRIBLE DISREPAIR. Dirty walls broken mirror refrigerator not stable and toilet won't flush.
beat up interior, pretty exterior
Everyone
The appearance of this hotel is deceiving, in my opinion. The rooms are outdated and have a general funk to them. My bed was gross. There were multiple cigarette burns on the carpet. A few tiles from the "kitchen" floor were broken. The bathroom was full of rust. The room rates are where they are for a reason.
good value
Everyone
The room was clean enough for me, but some ppl I know would not have thought so. The bed was a little firm for me, but no big deal. For the price it was awesome. I needed to be frugal on this trip, and this did the trick.
absolutely the worst place!!!!!! beware
Singles
If I could give this 'hotel' a zero star rating I would. This place was the absolute worst place I have ever seen. Upon arrival and entering the room there were no doors on the closet, there was trash under the sink (which included dirty diapers), there was at least 6 strands of hair in bed and there was hair all over the bathroom counter and toilet. It was DISGUSTING! Spend the extra money for a nicer hotel.
great stay!!!!!
Singles
Always satisfied when i stay there great staff!!!and always tryin to satisfied guest....
life
GetawayWithFriends
Life is what you make it...the best value in Irving...I travel alot so I'm not picky...quiet and great staff... room was clean. It was small but it was only me. It's not my castle so no complaints. Justa quick in and out.
bloody pillows & dirty bedding
Couples
This hotel is the worst hotel I have ever stayed in. One can easily get fooled by the exterior of the hotel & location. Once you get inside it is a different world. My room smelled like masala seasoning. The bed cover and sheets had muddy spots and hair all over. The pillow was bloody. I called the front desk to report the condition and the African American woman, who didn't have any customer service, was rude. She told me to remove the bedding and take it to the front desk. I did, but once I got there, she handed me some plastic bags for me to back the dirty cover, sheets, and pillows. Of course I told that it was not my job. She insulted me. I don't recommend this place to anyone. It is worse than a motel.
good stay
BusinessTravelers
My stay was very good. I have no complaints. Everyone was nice and helpful.
night staff!
BusinessTravelers
I had a late shift when I was in town. The night staff is friendly and very accommodating. I would definitely recommend this hotel
