I called the hotel on a Thursday to see if I could check in early on a Saturday morning due to coming back from a cruise. Although, check in is at 3pm, I think a courteous should be for customers that are coming back from a cruise, especially when a customer calls in advance to make arrangements ...
I would highly recommend this hotel for its outstanding view of the bay and location. It is a nice hotel and the staff is great. Only issue is that the hotel is aging and in need of an upgrade. While the staff was on the items I mentioned, the room maintenance is poor - things are plain and simply ...
You know how the saying goes, you get what you paid for. I did not spend much on this hotel and did not expect it to be the Loews hotel. This hotel is the bare minimum of what a hotel is. One of the elevators were out of service and the room key randomly stopped working at one point. Would I go back? ...
Tv remote broken not a battery issue and extremely annoying. On off button would not function. Had to change room due to bad door lock electronic issue. Breakfast choices marginal, pastries, toast cereal yogurt oatmeal juice and coffee. But everything very clean and comfortable otherwise.
This hotel was a LIFE SAVER! After checking into a hotel I booked weeks in advance the hotel was terrible. We then went to this hilton and it was AMAZING. Rooms were so clean and nice, the staff was friendly and helpful and the free cocktail hour was perfect! The lobby has a little store which is very helpful! This is DEFINITELY OUR NEW HOTEL GO TO!!!
Wonderful atmosphere. Hotel is very clean. Pool staff was great. Awesome location. Beach / gulf view rooms are a must. Such a beautiful view of the ocean.
Continently located, great staff and facilities. Free parking, nice gym and pool areas.
Nice, modern hotel, large rooms, close to beach and restaurants, great pools and bar, the area can be a bit crowded but you get used to it and become part of the beach culture...
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