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Recent guest reviews

Very poor customer service and dated and dirty in rooms. No ice for several floors. Loud guests partying at 3:00 am When we asked desk for a fridge, they never called back. Went down to desk and they said ya, we don’t have many, they are by request only, we’ll let you know. Never got a response. Toilet stopped up.

Loved the way it smells when you first walk-in through the lobby doors. Rooms are cozy and updated.

The property is beautiful and convenient to beaches and the airport. But we returned to our room exhausted at the end of the day to hear two different dogs barking and setting each other off . I felt like i was in the ASPCA. The staff tried to help but very few rooms to transfer to. Had to settle for a smaller room with a cot instead of our suite. We got $100 credit but not worth it for all the hassle when we were tired and ready to sleep . Beware of pet friendly.

It was nice and clean not much to do there but everything was close by

I think you pay more for the “private beach” it’s extremely small and over crowded. The view is extremely nice, the Aqua restaurant was nice and the food was very good. The service in the restaurant was better than the hotel desk staff service.

Absolute crooks!!! I went to the front desk to discuss checking out two days early. The woman assured me, no problem, as long as your booking agent has no problem, we can cancel and reimburse you for that. Lies. As I'm boarding my plane to leave Tampa, I learn they are going to penalize me over $200. I've tried to contact the hotel, but they ignore me.

The view was awesome! Small issue with shower valve, was either all hot or all cold. But there was also a tub, thank God.

Everyone was very nice and the room was clean. View was great!

Pool close Beach dirty No entertainment Never come back again

Property has nice elements on paper, but there are some quirks to them. Beach outside is nice, but it is right next to the causeway (freeway like) so it was quite noisy when I sat out to eat breakfast. Pool is indoor, but has limited space around the pool to sit. Parking is valet and the fee was $22 plus tip - for the one night I stayed. Room was clean and otherwise fine. Bottom line - fine place for a quick stayover but the amenities may not be as inviting as you might hope.

Christina in the restaurant was amazing. She is a great addition to the property and other staff.

Love the shuttle No microwave food over price Charge for snacks we didn't eat

I really like staying at the Westin because it’s a very nice hotel. I like the decoration and the staff is alway nice and helpful. I would recommend the Westin to friends and family. It was also close to everything we wanted to do for the weekend.

Loved having a private beach and the ability to rent Jet Ski's and other water equipment right from the beach. The hotel is close to everything we wanted to see and staff was great. Only minor issue was carpeting in room looked worn and in need of replacement, otherwise top notch

Great location, wonderful views, and great customer service.

W Courtney Campbell Cswy Tampa FL

Hotel highlights

  • Walking distance to Tampa Bay
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Private beach

Within a short walk of Tampa Bay, Westin Tampa Bay Hotel is within a mile (2 km) of Ben T. Davis Beach. This 4-star hotel has 252 rooms and welcomes guests with a restaurant, a private beach, and a 24-hour gym.


Dining

Sit down for a leisurely bite to eat at the onsite fine-dining restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Start each morning with full breakfast, available for a fee from 7:00 AM to 11:00 AM.


Rooms

All 252 rooms provide coffee makers, free bottled water, and laptop-compatible safes. Guests can expect to find free WiFi and 37-inch flat-screen TVs with digital channels and pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are other standard amenities.


Property features

Guests staying at Westin Tampa Bay Hotel enjoy access to a private beach, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 20 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Other amenities at this beach hotel include a business center, a computer station, and express check-in.

Room options

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 5

Deluxe Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 5

Room, 1 King Bed, Non Smoking, Bay View (Partial Bay View)

1 King Bed | Sleeps 4

Room, 2 Double Beds, Non Smoking, Bay View (Partial Bay VIew)

2 Double Beds | Sleeps 4

Guest reviews for Westin Tampa Bay Hotel

Everyone (30) Couples (3) Business (1) Family (7)
1
Family

Very poor customer service and dated and dirty in rooms. No ice for several floors. Loud guests partying at 3:00 am When we asked desk for a fridge, they never called back. Went down to desk and they said ya, we don’t have many, they are by request only, we’ll let you know. Never got a response. Toilet stopped up.

By on May 1, 2022

5
Family

Loved the way it smells when you first walk-in through the lobby doors. Rooms are cozy and updated.

By , from Miami on Jan 5, 2022

3
Family

The property is beautiful and convenient to beaches and the airport. But we returned to our room exhausted at the end of the day to hear two different dogs barking and setting each other off . I felt like i was in the ASPCA. The staff tried to help but very few rooms to transfer to. Had to settle for a smaller room with a cot instead of our suite. We got $100 credit but not worth it for all the hassle when we were tired and ready to sleep . Beware of pet friendly.

By on Dec 29, 2021

4
Everyone

It was nice and clean not much to do there but everything was close by

By on Jun 20, 2021

5
Everyone

By on May 22, 2021

3
Everyone

By on Apr 26, 2021

3
Family with small children

I think you pay more for the “private beach” it’s extremely small and over crowded. The view is extremely nice, the Aqua restaurant was nice and the food was very good. The service in the restaurant was better than the hotel desk staff service.

By on Apr 19, 2021

Review comment responded on Apr 24, 2021

Thank you, for your feed back will discuss with leadership team on your great ideas.

1
Everyone

Absolute crooks!!! I went to the front desk to discuss checking out two days early. The woman assured me, no problem, as long as your booking agent has no problem, we can cancel and reimburse you for that. Lies. As I'm boarding my plane to leave Tampa, I learn they are going to penalize me over $200. I've tried to contact the hotel, but they ignore me.

By on Dec 28, 2020

Review comment responded on Jan 4, 2021

Thanks for the feedback, we have reached out to you but you have not responded. Also, your post is inaccurate as any adjustments or cancellations must go through the company you booked with, not the hotel. We do not control modifications you make.

4
Everyone

The view was awesome! Small issue with shower valve, was either all hot or all cold. But there was also a tub, thank God.

By on Dec 22, 2020

Review comment responded on Dec 28, 2020

Dear Anonymous, Thank you for staying with us and we are thrilled to know that you enjoyed our beautiful views as much as we do. We hope to see you again soon.

5
Everyone

Everyone was very nice and the room was clean. View was great!

By , from California on Nov 24, 2020

Review comment responded on Nov 24, 2020

Thanks so much for the great feedback and also for choosing to stay with us.

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