The property is partially surrounded by woods. It is very quiet and plenty of free parking. Nice place t take walks during the day or night.
The property is clean, well-lighted, safe and at night there is a policeman in the parking lot. Plenty of free spaces available to use.
This place has so many rules and instructions check in process is too long and the place smells like weed as soon as you hit the door the shower didn’t work in the room bathroom was filthy and the bed sheets had yellow piss stains on them that they covered with a blanket this place was worse than a motel 6 they need to decrease the room cost won’t stay again
Dirty dirty dirty! No towels in room, carpet burns. The entire floor smelled like cigarettes. I literally was in the room for an hour before I decided to book another room a few miles away. Yes it was that bad.
They had roaches everywhere do not go here!!!!!!Also there was weed rolled upstairs in the 3rd floor
The property wreaks of cigarette smoke and cannabis. The smell permeates the entire building. There was no hot water when I showered. There was no coffee made when I was leaving. My room smelled of smoke so bad that it made my head hurt and my nose run. The only reason I stayed is because I got there at 1:00 am and was to exhausted to try another hotel. The manager should be fired.
There were roaches crawling on me in the night. The lights didn’t work. Or the stove
Plates and utensils were unavailable. Breakfast was basically just coffee and nothing else. Bathroom was not properly cleaned and hair all over. Towels had strange smell, and cigarette smoke in hallways. Very disappointed and may never book again in any extended stay.
This hotel is trifling! they had roaches climbing up and down the wall.
everything in my room was broken.... OH also they gave me tissue as toilet paper. never coming again
The lobby was clean, however as your walking to the rooms, everything smelt like cigarettes. When you enter the room, you can already tell its a dirty enviornment. The bed dad someones weave in it, food stain on the side of the mattress covers and BED BUGS!! I checked out literally 10 minutes after checking in. It was HORRIBLE!! No one should pay such moneu for such a DISGUSTING enviornment.
I booked a single bed room on orbitz, got to the hotel & was told that no single bed rooms were available & then was told that I had to pay an extra fee to get a double bed room even though I had already paid for a room. I get in the room & the pillows had dried blood on them! Dirty sheets, pillow cases were tan when they should've been white! Bathroom door was broken , room door was broken, lamp was broken (I paid extra for all of this?) I call the front desk & im told that there's nothing they can do so I'm forced to sleep in this filthy room! WORST HOTEL IN AMERICA!
was nice ---easy to transport--clean- friendly people---thank you
It was perfect for an evening to just get out the house
This was the best place to stay with a family & if you have an animal it is ok to bring your dog. I love that.
Staff wasn't helpful towards all night disturbances drunk noisy man banging on doors using foul language wasn't a good stay at all even after police was called out to site
I had an overall Cool stay at this hotel the staff was great very friendly although the housekeepers only clean once a week the staff was very helpful in providing you with cleaning supplies tissue pots pans ect. nice location I will stay at this hotel again
Even though I asked for late arrival, the entire front desk was locked up. Me and my Bassett Hound, tired from driving 8 hours, entering a hotel with people walking around like drug dealers. The staff lady was very nice, but still many flaws with the place. Room smelled of stale smoke. There was old food in the refrigerator. I didn't feel safe with residents coming and going at all times of the night. Very noisy and distracting my my dog/me. Very dirty and old. Upon check out, the only thing the man asked me for was an email address for a survey. I said 'no thank you' (because emails get hacked all the time and I'm sick of it). I asked him for a copy of my bill and he said he couldn't give me one because I didn't book directly with him. Maybe so, but I gave you my credit card upon check in and I want to make sure my balance is zero. Too bad. Contact the person I booked it through. If this is truly how it works with Extended Stay, they need to work on the process to be more friendly and accommodating to the customer. In part, I am comparing this place to the next hotel I stayed at in Fayetteville, NC and it was like night and day. There really are quality pet-friendly hotels that don't cost an arm and a leg or treat you like a homeless person. Extended Stay is not one of them. I would NOT recommend.
Bed bugs! Filth everywhere. Poor location, no place to eat or shop.
Extended Stay America Washington, D.C. - Landover is located within a few miles (5 km) of FedEx Field and Prince George's Sports and Learning Complex. This 104-room hotel has in-room conveniences like kitchens, refrigerators, and microwaves.
The 104 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, phones, and ironing boards are other standard amenities. Housekeeping is available on request.
Renovated in 2014, Extended Stay America Washington, D.C. - Landover offers free WiFi in public areas, coffee in a common area, and laundry facilities. Free parking is included with your stay. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.
The property is partially surrounded by woods. It is very quiet and plenty of free parking. Nice place t take walks during the day or night.
The property is clean, well-lighted, safe and at night there is a policeman in the parking lot. Plenty of free spaces available to use.
This place has so many rules and instructions check in process is too long and the place smells like weed as soon as you hit the door the shower didn’t work in the room bathroom was filthy and the bed sheets had yellow piss stains on them that they covered with a blanket this place was worse than a motel 6 they need to decrease the room cost won’t stay again
Thank you for being our guest. We regret knowing you were not happy with your check-in experience. Please accept our apologies as we truly understand your frustrations regarding your room not being in the ideal state as you would have preferred. Your feedback is discussed with the housekeeping and maintenance teams to take corrective actions and ensure our future guests don’t experience similar kinds of problems. Meanwhile, please be assured your concern will help us enforce our no-smoking policy more efficiently. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area Sincerely, Hotel Management
Dirty dirty dirty! No towels in room, carpet burns. The entire floor smelled like cigarettes. I literally was in the room for an hour before I decided to book another room a few miles away. Yes it was that bad.
Thank you for your review of your visit. We apologize for the cleanliness issues you encountered and are sorry for the inconvenience you experienced due to smoke. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We appreciate you bringing this to our attention, and we will share your feedback with our housekeeping team for review and action. We value your comments and hope you will give us another chance to redeem ourselves. Sincerely, Hotel Management
They had roaches everywhere do not go here!!!!!!Also there was weed rolled upstairs in the 3rd floor
Thank you for your feedback and for choosing to stay at our hotel. Please accept our apologies for the insects in your room and the inconvenience it caused. Our pest control provider will service the hotel, and we will be working to ensure procedures are being followed to prevent such issues in the future. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
The property wreaks of cigarette smoke and cannabis. The smell permeates the entire building. There was no hot water when I showered. There was no coffee made when I was leaving. My room smelled of smoke so bad that it made my head hurt and my nose run. The only reason I stayed is because I got there at 1:00 am and was to exhausted to try another hotel. The manager should be fired.
Thank you for your valuable feedback about your stay. We are sorry for the inconvenience you experienced due to smoke. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. We will also share your comments regarding the water temperature with the appropriate team so that they can take the necessary steps to make our future guests experience a better one. Once more, we do apologize. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
There were roaches crawling on me in the night. The lights didn’t work. Or the stove
Thank you for the review of your stay. We are sorry for the maintenance issue you encountered with the lights and stove during your stay. Your concerns have been shared with the appropriate team to fix it immediately. Also, we have informed our pest control provider regarding the roaches and are working to ensure procedures are being followed to prevent such problems in the future. Thank you again, and we hope to have the chance to serve you better on your next visit. Sincerely, Hotel Management
Plates and utensils were unavailable. Breakfast was basically just coffee and nothing else. Bathroom was not properly cleaned and hair all over. Towels had strange smell, and cigarette smoke in hallways. Very disappointed and may never book again in any extended stay.
Ahamid, thank you for your review. We apologize for the cleanliness issues and the smoke odor you encountered while you were here. We have shared your concerns with the appropriate teams so that they can take the necessary actions. We are also sorry for your disappointment and your dissatisfaction with our breakfast offerings. We will make a note of your feedback as we plan any changes to our breakfast offerings. Please note, the dishware for your room is kept at the front desk, and we are sorry if this was not communicated to you at the time of check-in. We are sorry for this unpleasant experience and hope you will give us the chance to make it up to you at a future date. Sincerely, Hotel Management
This hotel is trifling! they had roaches climbing up and down the wall.
Thank you for being our guest. We are sorry for the insects you saw. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future infestation. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Thank you for rating your experience at Extended Stay America, a five-star. We are thrilled you had a comfortable and quiet stay and that you liked our location surrounded by greenery. We look forward to seeing you again. Sincerely, Hotel Management