Skip to main content
Beginning of main content

Gaylord National Resort & Convention Center

4.0 out of 5.0

Recent guest reviews

Never again. Changed rooms due to excess noise (mother yelling at kid and baby crying) and in the second room our neighbors were throwing a party. At 2 am had to call the front desk to complain again and they sent security but didn't change our room again. Neighbors were quiet for maybe 20 mins then started making noise again all night. Front desk never followed up as they said they would. Room was outdated and there was hair all over the shower plus feces on toilet seat. Disgusting. Never. Again. At 10am i begged the front desk to let us do late check in and they offered 1 pm BUT THE PARTYING NEIGHBORS WERE STILL THERE EVEN AFTER WE LEFT!! terrible stay. They should have switched our rooms yet again... got no rest and wasn't allowed to relax AT ALL.

Our stay there was definitely one of our best stays anywhere. The staff just went above and beyond in giving us what we need and solving some issues right away. Everyone was very friendly and approachable! Definitely a 5-star hotel! Will always come back here!

Came for a quick overnight getaway. Can’t wait for warmer weather to return!!

nice hotel with better option to families with kids and hotel staff was friendly and nice

Check in takes a while. Be prepared to wait. This place is huge so be prepared to walk from parking garage to hotel, to your room, to the restaurant.

It's a beautiful hotel. We just stayed for a night away. there are lots of bars and places to eat. it's a very short Uber ride over to the MGM casino. We had a great night. The gym is very nice.

Not what I expected from a resort. They had rude staff. Smelly room I had to stay in for five hours then they said if I want a nicer upgrade I have to pay more. They cancelled next day reservation.

They over exceeded our expectations, the food was superb, the ambience magnificent, the cost was reasonable

DO NOT STAY DURING THE HOLIDAYS!!! I had to complain because kids were constantly running up and down the hallway at all hours of the night and morning. It was impossible to sleep and to make matters worse the parents would open the door and start screaming at the kids to shut up. There were kids EVERYWHERE. I have stayed there before and enjoyed my stay, but during the holidays I will never return. If you don't mind hearing children screaming nonstop and running around outside your door then by all means GOOD LUCK SLEEPING! lol

Housekeeping efforts should be improved. Didn't see evidence that room was vacumed, wash rags weren't replaced, had to ask for additional shower gel. And major issue that one of the queen beds' mattress needed to be changed.

Average at best. Below average for the price point.

PROS: -It was a nice hotel walkable to the main street in National Harbor. -It had several dining options and for the most part, the food was great! -Free Shuttle to everything -The atrium was.nice and provided us with entertainment one of the nights -The staff was all very friendly -The halls were surprisingly quiet -The rooftop bar was a nice addition CONS: -The plumbing caused an awful squeaking noise overtime someone in a room flushed their toilet -The TV had lines going through it so it was hard -A maid walked in on me while I was about to get into the shower -Due to the size, there was a lot of walking -The shuttle only came every 30 minutes so we were almost always waiting for one. -On site and valet parking was over-priced. We recommend parking across the street in the St. George Parking garage. -Our national harbor view ended up actually just being a view of the hotel across the street.

Entire hotel was clean, friendly staff, beautiful place to stay. Good WAY over priced however there are good places within walking distance. Also a resort fee of $22 per night which we didn't use any of the amenities the resort fee covered & parking $30 per night. We parked at the ramp across the street for $18 per night.

I stayed for one night and I was blown away. Next time I will like to stay longer. I didn't get to see a lot but what I had the chance to see was amazing!!!

This hotel is not that close to the Washington DC monuments. You will need to take public trasnportation if you don't plan to rent a car. It will take you around 40 minutes to an hour to reach the DC area. In addition, the hotel does not provide a shuttle bus to connect you with the closest train stations. You will have to take the metrobus from the hotel to the nearest subway station. And from here your journey begins. I enjoyed Washington DC, it was a beautiful place to stay- a place full of history.

This is my second time at the two years. It has everything you'll need for a enjoyable stay in this area that's experiencing explosive growth. Most recently it added the long awaitied MGM Casino less than a mile away.

I went there for a mom's convention. The hotel is beautiful. Staff is really friendly.

I didn't notice at first but the bathroom floor was dirty right in front of the toilet

The Gaylord is a must stay...so much to see and do. My little one loved it. From the water light show to the waterfalls...and all the different things to see inside the atrium. The rooms are very nice just as I expected.

201 Waterfront Street Oxon Hill MD

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Marina
  • Spa

Gaylord National Resort & Convention Center is located within a few miles (5 km) of Tanger Outlets and Athenaeum. This 2000-room, 4-star resort welcomes business and leisure travelers with a marina, a full-service spa, and 3 restaurants. On a river, the resort is also close to George Washington Masonic National Memorial and Market Square.


Dining

Enjoy dining at Old Hickory Steakhouse, one of 3 onsite restaurants. You can get a quick energy boost at the coffee shop/café. For your convenience, breakfast is served for a fee each morning.


Rooms

All 2000 air-conditioned rooms provide refrigerators, coffee makers, and free newspapers. Smart TVs come with cable channels and Netflix, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free bottled water, safes, and phones are also standard.


Property features

Guests of Gaylord National Resort & Convention Center have access to a marina, a full-service spa, and a nightclub. Parking is USD 30.00 per day (USD 45.00 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for USD 33.00 per person roundtrip. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this spa resort include an indoor pool, a children's pool, and a health club.

Guest reviews for Gaylord National Resort & Convention Center

Everyone (17) Business (28) Couples (12) Family (26) Friends (6) Other (1)
1
Everyone

Never again. Changed rooms due to excess noise (mother yelling at kid and baby crying) and in the second room our neighbors were throwing a party. At 2 am had to call the front desk to complain again and they sent security but didn't change our room again. Neighbors were quiet for maybe 20 mins then started making noise again all night. Front desk never followed up as they said they would. Room was outdated and there was hair all over the shower plus feces on toilet seat. Disgusting. Never. Again. At 10am i begged the front desk to let us do late check in and they offered 1 pm BUT THE PARTYING NEIGHBORS WERE STILL THERE EVEN AFTER WE LEFT!! terrible stay. They should have switched our rooms yet again... got no rest and wasn't allowed to relax AT ALL.

By on Apr 2, 2018

5

above and beyond

Everyone

Our stay there was definitely one of our best stays anywhere. The staff just went above and beyond in giving us what we need and solving some issues right away. Everyone was very friendly and approachable! Definitely a 5-star hotel! Will always come back here!

By , from Virginia on Apr 2, 2018

5

wish i knew about oxon hilss before...

Everyone

Came for a quick overnight getaway. Can’t wait for warmer weather to return!!

By on Mar 18, 2018

3
Families

nice hotel with better option to families with kids and hotel staff was friendly and nice

By , from dallas on Feb 14, 2018

4

huge beautiful hotel

Everyone

Check in takes a while. Be prepared to wait. This place is huge so be prepared to walk from parking garage to hotel, to your room, to the restaurant.

By , from Northern VA on Feb 4, 2018

5

great place to stay.

Everyone

It's a beautiful hotel. We just stayed for a night away. there are lots of bars and places to eat. it's a very short Uber ride over to the MGM casino. We had a great night. The gym is very nice.

By , from VA on Jan 29, 2018

1
Everyone

Not what I expected from a resort. They had rude staff. Smelly room I had to stay in for five hours then they said if I want a nicer upgrade I have to pay more. They cancelled next day reservation.

By on Jan 2, 2018

5

loved it

Everyone

They over exceeded our expectations, the food was superb, the ambience magnificent, the cost was reasonable

By , from National Harbor on Dec 26, 2017

1

worst experience during holiday

Everyone

DO NOT STAY DURING THE HOLIDAYS!!! I had to complain because kids were constantly running up and down the hallway at all hours of the night and morning. It was impossible to sleep and to make matters worse the parents would open the door and start screaming at the kids to shut up. There were kids EVERYWHERE. I have stayed there before and enjoyed my stay, but during the holidays I will never return. If you don't mind hearing children screaming nonstop and running around outside your door then by all means GOOD LUCK SLEEPING! lol

By on Dec 23, 2017

4
Everyone

Housekeeping efforts should be improved. Didn't see evidence that room was vacumed, wash rags weren't replaced, had to ask for additional shower gel. And major issue that one of the queen beds' mattress needed to be changed.

By on Nov 26, 2017