Property is a bit older but in good shape. Staff was very friendly and helpful. Food is great! Good value for the money.
Good
Property needs pool maintenance and rooms refreshed
Its a convenient location but the rooms are run down, uncomfortable and noisy. Our door didnt have a seal therefore, light, noise and heat came in.
Brooke I. was very helpful. Our room had cockroaches it was filthy. There was dust bunnies that had hair.. gross gross gross I will never stay at Radisson again. Brooke was the only saving Grace and she made things right…
Looks like under construction. The bed is all lumpy. The room looked very dated.
Close to cruise port, neat, clean and very well organized, staff exceptionally helpful
Too many Hidden fees ! I had to pay for parking my vehicle!! Rooms weren’t cleaned during stay, and couldn’t get more towels. The customer service was horrible. I wouldn’t stay there again!
very poor customer service, dated hotel and very difficult to get around.
Run down rooms
Checked in after 9 . Was given a room 807 and when we got there there was someone in the room . I couldn’t believe it. Was given mother room but super inconvenient especially after a long day of travel
I love the waterfalls.
Great surprise, we made the reservation the night before we left for a cruise. Would stay again
This property is solid. Clean good space. I had a very spacious suite. It’s not new or super stylish, but it’s comfortable and the staff was excellent. The pool is awesome, better than most with a nice pool side bar too. There are tennis courts also if you like to play, and there’s some improvements renovation going on around the ground, so I’m sure that’ll be nice after it’s completed. This review was done in January 2023.
Booked “jacuzzi tub suite” - no jacuzzi tub. When mentioned to front desk, the gentleman replied i booked through a third party so I’m gonna have to bring the issue up with Orbitz. Wonderful. No hot water in shower, bathroom toilet was not properly cleaned before my check in. Visibly… i have stayed here a few times, this was the worst, won’t stay here again. $335 for the night. :( :( :( might as well book La Quinta
Property is a bit older but in good shape. Staff was very friendly and helpful. Food is great! Good value for the money.
Thank you for reviewing our property. We hope to see you again!
Good
Thank you for your positive feedback! We are so happy to see you enjoyed your stay. We look forward to seeing you again in the future.
Thank you your positive review! We hope to see you again in the future.
Property needs pool maintenance and rooms refreshed
Its a convenient location but the rooms are run down, uncomfortable and noisy. Our door didnt have a seal therefore, light, noise and heat came in.
Brooke I. was very helpful. Our room had cockroaches it was filthy. There was dust bunnies that had hair.. gross gross gross I will never stay at Radisson again. Brooke was the only saving Grace and she made things right…
Looks like under construction. The bed is all lumpy. The room looked very dated.
Thank you for the positive review! We are thrilled to see you enjoyed your stay! We hope to see you again.