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Level Chicago - River North

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Premium bedding, pillowtop beds, in-room safe, individually furnished
Premium bedding, pillowtop beds, in-room safe, individually furnished
Seasonal outdoor pool
Junior Room, 2 Bedrooms | Terrace/patio
Premium bedding, pillowtop beds, in-room safe, individually furnished

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
369 W Grand Ave, Chicago, IL, 60654
  • Place, Merchandise Mart
    ‪3 min walk‬
  • Place, State Street
    ‪10 min walk‬
  • Place, Michigan Avenue
    ‪13 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 669 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 1025 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Suite (Level)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite (Level)

10.0 out of 10
Exceptional
(4 reviews)
  • 542 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Room, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Junior Room, 2 Bedrooms

  • 824 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Executive Room, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 2 Bedrooms

Full-size fridge, microwave, oven, stovetop

Junior Suite, 2 Bedrooms

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds
  • Free WiFi

View all photos for Executive Room, 1 Bedroom (& Office)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Room, 1 Bedroom (& Office)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite (Level)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite (Level)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

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  • Pet friendly
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About the neighborhood

Chicago

Located in Downtown Chicago within a 5-minute walk of Merchandise Mart, Level Chicago - River North is within a mile (2 km) of other popular attractions like Michigan Avenue. This 99-room, 4-star hotel has in-room conveniences like kitchens, refrigerators, and microwaves.

What's nearby

  • Merchandise Mart - 3 min walk - 0.2 miles
  • State Street - 10 min walk - 0.5 miles
  • Michigan Avenue - 13 min walk - 0.7 miles
  • Chicago Theatre - 14 min walk - 0.8 miles
  • Chicago Riverwalk - 15 min walk - 0.8 miles

Getting around

  • Chicago Halsted Station - 4 min drive
  • Merchandise Mart Station - 8 min walk
  • Chicago Midway Airport (MDW) - 30 min drive

Restaurants

  • ‪East Bank Club - Grill - ‬4 min walk
  • ‪Al's #1 Italian Beef - ‬5 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Sound Bar - ‬5 min walk
  • ‪Gene & Georgetti - ‬3 min walk

About this property

Level Chicago - River North

Guests of Level Chicago - River North enjoy a gym, free WiFi in public areas, and a seasonal outdoor pool. Self parking is offered for USD 68.30 per night. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include laundry facilities, local meal delivery service, and barbecue grills.
Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include kitchens, washers/dryers, and refrigerators. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Free WiFi
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9.2 out of 10, Wonderful, 476 reviews
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May 25 - May 26
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 68.30 per night)
  • Wheelchair-accessible parking available

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per accommodation, per night
  • Dogs and cats only
  • An off-leash area is available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Destination fee: USD 24.67 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 01 to September 30.

Property is also known as

Level Chicago River North
Level Chicago River Chicago
Level Chicago - River North Hotel
Level Chicago - River North Chicago
Level Chicago - River North Hotel Chicago

Frequently asked questions

Is free cancellation available at Level Chicago - River North?

Level Chicago - River North offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Level Chicago - River North?

As of May 11, 2026, prices found for a 1-night stay for 2 adults at Level Chicago - River North on May 25, 2026 start from $232, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Level Chicago - River North?

This hotel is situated in Downtown Chicago within a short 16-minute walk of Michigan Avenue and also 17 minutes on foot from Chicago Riverwalk. You'll also find Merchandise Mart and Chicago Theatre less than a mile away.

Will I be able to park at Level Chicago - River North?

Yes, secured parking is offered for USD 68.30 per night with in/out privileges. Wheelchair-accessible parking is also available for guests.

Does Level Chicago - River North have a casino at the property?

No, Level Chicago - River North doesn't have a casino.

Is there an indoor pool at Level Chicago - River North?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 01 until September 30.

Is Level Chicago - River North a good place to stay for couples?

Amenities that appeal to couples at this hotel include premium bedding, a kitchen, and meal delivery service.

Are there hot tubs at Level Chicago - River North?

No, this hotel doesn't have a spa tub.

Does Level Chicago - River North have a restaurant that serves breakfast?

No, Level Chicago - River North doesn't have a restaurant that serves breakfast.

Does Level Chicago - River North allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Level Chicago - River North for a fee of USD 25 per accommodation, per night. The property also provides an off-leash area.

Are there connecting rooms at Level Chicago - River North?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Level Chicago - River North?

The closest major airport to Level Chicago - River North is Chicago Midway Airport (MDW), which is 11.6 mi away (30 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 17.3 mi away (33-minute drive).

Can I book a room with a balcony at Level Chicago - River North?

Yes, some guestrooms at Level Chicago - River North offer a balcony and may feature city views.

Level Chicago - River North Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 740 out of 993 reviews
Rating 8 - Good. 127 out of 993 reviews
Rating 6 - Okay. 60 out of 993 reviews
Rating 4 - Poor. 30 out of 993 reviews
Rating 2 - Terrible. 36 out of 993 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Julius

Traveled with family and small children
Disliked: Amenities
The room was terrible. Shades falling down. Tv didn’t work in the kids room. And staff said they would compensate me with a discount because no other rooms was available. They lied and still charged me full price.
Stayed 1 night in Dec 2024

2/10 Terrible

Gabriel

Liked: Cleanliness, property conditions & facilities
I checked out a day before and I requested a refund. No one has refunded me yet. Might stay at the level was horrible. There was a fight in the next apartment next to me which caused me not to feel comfortable or safe and not to sleep the moment I woke up the next morning I checked out, but I will still charge for two days. I want a refund for both days this was super important nights for me and my fiancé. He was going to propose to me and this is what took place a very horrible night
Stayed 2 nights in Feb 2026

10/10 Excellent

Floyd

Stayed 2 nights in Dec 2025

10/10 Excellent

Destiny

Stayed 1 night in Feb 2026

10/10 Excellent

Savannah

Stayed 1 night in Feb 2026

10/10 Excellent

Aleekia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything , cleanliness , hospitality 10/10 5 stars
Stayed 1 night in Feb 2026

10/10 Excellent

Lizbeth

Stayed 1 night in Feb 2026

10/10 Excellent

alaina

Stayed 1 night in Feb 2026

10/10 Excellent

Leslie

Stayed 1 night in Oct 2025

10/10 Excellent

Javier

Liked: Cleanliness
Great
Stayed 2 nights in Feb 2026

10/10 Excellent

Alexus

Stayed 1 night in Jan 2026

10/10 Excellent

JerVelle

Stayed 1 night in Jan 2026

10/10 Excellent

Howard

Stayed 1 night in Jan 2026

10/10 Excellent

Marija

Stayed 2 nights in Jan 2026

10/10 Excellent

Cameron

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2026

2/10 Terrible

Patrick D

The charge me for a tv that was broke already when I checked inside the room the day I checked out they charge me $400 dollars for damage room and I didn’t break nothing inside the room
Stayed 3 nights in Jan 2026

10/10 Excellent

Gracie

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Would come again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jessica

Stayed 1 night in Oct 2025

10/10 Excellent

Adelina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a great stay!! Affordable and has great amenities. Beautiful 'hotel' rooms that feel like condos. Such great views, and the front desk staff was incredible. Ericka particularly was very helpful. I will be planning to stay here again!
Stayed 1 night in Jan 2026

8/10 Good

Patrick D

Stayed 4 nights in Jan 2026

10/10 Excellent

Patrick D

Nice rooms great service
Stayed 3 nights in Jan 2026

10/10 Excellent

Roman

Liked: Property conditions & facilities, room comfort
The Room Had Everything You Could Need . Great Service,and Ice In The Fridge .
Stayed 1 night in Jan 2026

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is new, everything inside the suite is new and exceptionally clean. It is very quiet and located very close to Miracle mile ( Michigan) street.
Stayed 6 nights in Dec 2025

8/10 Good

Nathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was adequate but never felt like they honestly cared. Sat outside waiting for 30 mins for the night person to come open the garage door. Safe was locked with a code so i couldn't use it. Keys kept deprogramming. The room was great, perfect for what i need and that's the main focus for me.
Stayed 1 night in Jan 2026

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026