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Level Chicago - River North

Property class: 4
VIP Access

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Photo gallery for Level Chicago - River North

A modern living room with a large TV, a sofa, a coffee table, and a chair. There is a large window with a city view.
A modern bedroom with a large bed, a television, and a balcony with a city view.
A balcony with a city view, a table, and two chairs.
A bedroom with a large window overlooking a cityscape.
A rooftop patio with outdoor seating, a fire pit, and a city view.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
369 W Grand Ave, Chicago, IL, 60654
  • Place, Merchandise Mart
    ‪3 min walk‬
  • Place, Chicago Riverwalk
    ‪6 min walk‬
  • Place, Michigan Avenue
    ‪13 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Suite, 1 Bedroom

A modern kitchen with wooden cabinetry, a marble island, and recessed ceiling lights.

Deluxe Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom

A modern bedroom with a large bed, a nightstand, a bedside table, and a view of the cityscape through floor-to-ceiling windows.

Executive Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 669 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 2 Bedrooms

A modern living room with a grey sectional sofa, a white coffee table, and a dining area with a small table and chairs. Large windows offer a view of the cityscape and tall buildings.

Deluxe Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 1025 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Suite (Level)

A modern kitchen with wooden cabinets, a stainless steel oven, and a microwave.

Suite (Level)

10.0 out of 10
Exceptional
(4 reviews)
  • 542 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Room, 2 Bedrooms

A bedroom with a large window overlooking a cityscape.

Junior Room, 2 Bedrooms

  • 824 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Executive Room, 1 Bedroom

A modern bedroom with a large bed, a nightstand, a bedside table, and a view of the cityscape through floor-to-ceiling windows.

Executive Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom

A modern bedroom with a large bed, a nightstand, a bedside table, and a view of the cityscape through floor-to-ceiling windows.

Executive Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 2 Bedrooms

A modern kitchen with wooden cabinets, a white countertop, and a built-in oven.

Junior Suite, 2 Bedrooms

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Suite, 2 Bedrooms

A modern living room with a grey sectional sofa, a white coffee table, and a dining area with a small table and chairs. Large windows offer a view of the cityscape and tall buildings.

Deluxe Suite, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds
  • Free WiFi

View all photos for Executive Room, 1 Bedroom (With Office)

A modern living room with a large TV, a sofa, a coffee table, and a chair. There is a large window with a city view.

Executive Room, 1 Bedroom (With Office)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite (Level)

A modern kitchen with wooden cabinets, a stainless steel oven, and a microwave.

Suite (Level)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 Bedroom

A modern kitchen with wooden cabinets, a stainless steel oven, and a microwave.

Deluxe Suite, 1 Bedroom

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

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About the neighborhood

Chicago

Located in Downtown Chicago, Level Chicago - River North is within a 5-minute walk of Merchandise Mart and within 15 minutes of other popular attractions like Chicago Riverwalk. This 99-room, 4-star hotel has in-room conveniences like kitchens, refrigerators, and microwaves.

What's nearby

  • Merchandise Mart - 3 min walk - 0.2 miles
  • Chicago Riverwalk - 6 min walk - 0.4 miles
  • State Street - 10 min walk - 0.5 miles
  • Michigan Avenue - 13 min walk - 0.7 miles
  • Chicago Theatre - 14 min walk - 0.8 miles

Getting around

  • Merchandise Mart Station - 8 min walk
  • Chicago Union Station - 17 min walk
  • Chicago Midway Airport (MDW) - 30 min drive

Restaurants

  • ‪East Bank Club - Grill - ‬4 min walk
  • ‪Lou Malnati's Pizzeria - ‬5 min walk
  • ‪Zarella Pizzeria & Taverna - ‬4 min walk
  • ‪Sound Bar - ‬5 min walk
  • Kinzie Chophouse

About this property

Level Chicago - River North

Guests of Level Chicago - River North enjoy a gym, free WiFi in public areas, and a seasonal outdoor pool. Self parking is offered for USD 68.30 per night. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include laundry facilities, local meal delivery service, and barbecue grills.
Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include kitchens, washers/dryers, and refrigerators. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 68.30 per night)
  • Wheelchair-accessible parking available

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per accommodation, per night
  • Dogs and cats only
  • An off-leash area is available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Destination fee: USD 24.67 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 01 to September 30.

Property is also known as

Level Chicago River North
Level Chicago River Chicago
Level Chicago - River North Hotel
Level Chicago - River North Chicago
Level Chicago - River North Hotel Chicago

Frequently asked questions

Is free cancellation available at Level Chicago - River North?

Level Chicago - River North offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Level Chicago - River North?

As of Aug 13, 2026, prices found for a 1-night stay for 2 adults at Level Chicago - River North on Sep 7, 2026 start from $332, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Level Chicago - River North?

This hotel is situated in Downtown Chicago within a 10-minute walk of Chicago Riverwalk and Merchandise Mart. You'll also find Michigan Avenue and Chicago Theatre less than a mile away.

Will I be able to park at Level Chicago - River North?

Yes, secured parking is offered for USD 68.30 per night with in/out privileges. Wheelchair-accessible parking is also available for guests.

Does Level Chicago - River North have a casino at the property?

No, Level Chicago - River North doesn't have a casino.

Is there an indoor pool at Level Chicago - River North?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 01 until September 30.

Is Level Chicago - River North a good place to stay for couples?

Amenities that appeal to couples at this hotel include premium bedding, a kitchen, and meal delivery service.

Are there hot tubs at Level Chicago - River North?

No, this hotel doesn't have a spa tub.

Does Level Chicago - River North have a restaurant that serves breakfast?

No, Level Chicago - River North doesn't have a restaurant that serves breakfast.

Does Level Chicago - River North allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Level Chicago - River North for a fee of USD 25 per accommodation, per night. The property also provides an off-leash area.

Are there connecting rooms at Level Chicago - River North?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Level Chicago - River North?

The closest major airport to Level Chicago - River North is Chicago Midway Airport (MDW), which is 11.6 mi away (30 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 17.3 mi away (33-minute drive).

Can I book a room with a balcony at Level Chicago - River North?

Yes, some guestrooms at Level Chicago - River North offer a balcony and may feature city views.

Level Chicago - River North Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 792 out of 1051 reviews
Rating 8 - Good. 134 out of 1051 reviews
Rating 6 - Okay. 63 out of 1051 reviews
Rating 4 - Poor. 30 out of 1051 reviews
Rating 2 - Terrible. 32 out of 1051 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Darnesia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice rooms
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Chauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the staff was very friendly !
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Alenya

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it very nice staff and it’s close to all the big things
Stayed 2 nights in May 2026
Verified review

8/10 Good

Desiree

Liked: Cleanliness, property conditions & facilities
Rooms were cleaned I liked how secure the hotel was.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Corey

Clean nice view enjoyed my stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room and amenities for a quality stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities
Beautiful stay felt like home.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, many amenities
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, amazing room, and we’ll definitely be coming back.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great location. Very roomy and comfortable stay. Wished the pool was open but understand that is a seasonal amenity. Would definitely stay again.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly awesome staff great views and vibes
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tephra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean and safe.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Brittnee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, the balcony view was beautiful and the staff was amazing.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, great views of the city, plenty of things to do nearby, extremely friendly staff and just overall a wonderful experience staying here!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laundry was in the room and they provided everything you need to make a meal.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Shayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! Room was clean, spacious, and nice views! Staff was friendly and helpful. Will stay again
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and great
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was EXCELLENT!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tyrece

Room was great
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!! So much space, the views were amazing!!! I would definitely book here again.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Satoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect room
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Avey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best view and location in the city for the price
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel I would definitely stay there again
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, and the bed was comfortable. The smaller bedroom was a little warm with no vents, but not bad with the door open. The property was beautiful.
Stayed 2 nights in May 2026