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Recent guest reviews

Some staff very Nice.

Quiet. Clean. Very friendly team to process the reservation.

Nice place. Would recommend. Nice place. Would recommend. Nice place. Would recommend

First room at check in smelled like a joint, so they switched us to a new room. The beds and pillows were not comfortable at all. The staff was extremely nice but they don’t clean the rooms everyday due to COVID, have to ask for towels. The hotel served its purpose but seemed over priced for amenities and comfort.

First room given was dirty Second room the buttons on air were gone But the customer service was helpful and curtious.

The Holiday Inn Aurora was unable to accompany me and my family. I got a room with a king bed (which Orbitz said would accommodate three-I assumed a rollaway or couch would be available. Neither were. The hotel canceled my reservation at my request and I got a room at the Hampton Inn next door. I want my money back from Orbitz! Please contact me.

Everything was great except they gave us a room intended for the handicap which felt a little odd and awkward. The front desk clerk was efficient but not particularly warm. Neither of these are huge complaints. Just giving full disclosure.

This hotel has the basics covered. Iron, hair dryer, mostly clean etc. but that's it. The walls in the room are mostly bare and stark. My floor freaked everywhere I walked on it. There is no breakfast included. It's just a place to rest your head, nothing more.

The staff was very friendly and accommodating. I checked in late and the pool was closing in 30 minutes I asked if I had time to take my bags to my room and still catch the pool before it closed and the young lady that checked me in said she would keep the pool open an extra hour so I could swim. The room was nice and spacious. The bed was comfortable.

The Handicapped bathroom was not designed for people with dissabilities

The room was nice and the staff was very courteous.

the tv was too small to srr acroos my large room otherwise it was very good but pricy.

I have at this hotel about 5 times during the year and it is consistently good. The rooms are clean, beds comfortable, halls quiet and restaurant food and service good. Front desk people always go out of their way to accommodate any special requests I have had.

First of all there were several basic things missing from my room like a box of Kleenex and roll of toilet paper, also the halls and many areas of the hotel were extremely hot and felt like a sauna. I also used the main public restroom and found it to be a mess like no one ever really checked on it to ensure it was clean.

Stopped there on our way to Chicago. Perfect location and excellent value for the price. I will stop there again in the future.

Since the hotel has a restaurant, there is no complementary breakfast which sucks! When you don't have time for the restaurant, they should have something set up for the business traveler to be able to eat on the run. The room temp controls are nice, but bathroom was absolutely freezing! You had to prop the bathroom door open so it would warm up to room temp.

Sullivan Rd Aurora IL

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located within a mile (2 km) of Orchard Valley Golf Course, Holiday Inn Aurora North - Naperville, an IHG Hotel is within 3 miles (5 km) of Splash Country Waterpark. This 82-room, 3-star hotel has a restaurant, an indoor pool, and a 24-hour fitness center.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6 AM to 10 AM.


Rooms

All 82 rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer spring water baths, hair dryers, and free toiletries. Other standard amenities include free newspapers, free local calls, and ironing boards.


Property features

At Holiday Inn Aurora North - Naperville, an IHG Hotel, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a meeting room, a business center, and express check-out.

Room options

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Aurora North - Naperville, an IHG Hotel

Everyone (11) Couples (7) Business (5) Family (6)
3
Everyone

Some staff very Nice.

By on Jun 1, 2021

3
Everyone

By on Oct 13, 2020

Review comment responded on Oct 17, 2020

Thank you for your review! We hope to see you again in your travels

5
Everyone

Quiet. Clean. Very friendly team to process the reservation.

By , from Luck on Sep 14, 2020

Review comment responded on Sep 23, 2020

Thank you so much for your review! We hope to see you again in your travels!

4
Partner Couples Business Business

Nice place. Would recommend. Nice place. Would recommend. Nice place. Would recommend

By , from Aurora on Aug 19, 2020

Review comment responded on Sep 23, 2020

Thank you so much for your review! We hope to see you again in your travels!

3
Partner Couples Family

First room at check in smelled like a joint, so they switched us to a new room. The beds and pillows were not comfortable at all. The staff was extremely nice but they don’t clean the rooms everyday due to COVID, have to ask for towels. The hotel served its purpose but seemed over priced for amenities and comfort.

By on Jul 13, 2020

2
Family with small children Family

First room given was dirty Second room the buttons on air were gone But the customer service was helpful and curtious.

By on Apr 22, 2020

Review comment responded on Apr 25, 2020

Thank you for completing our survey, we do use this information to provide better service for all our guests. We do apologize that we checked you into a room that was not ready, and we have upgraded our thermostat system so I do understand the confusion with that as well. I hope that you consider us for your future travel needs, and thank you again for staying with us.

1
Everyone

The Holiday Inn Aurora was unable to accompany me and my family. I got a room with a king bed (which Orbitz said would accommodate three-I assumed a rollaway or couch would be available. Neither were. The hotel canceled my reservation at my request and I got a room at the Hampton Inn next door. I want my money back from Orbitz! Please contact me.

By on Jan 13, 2019

Review comment responded on Jan 17, 2019

Thank you for your posting. It appears that your issue lies with Orbitz who clearly gave you erroneous information, or the incorrect assumption that a rollaway or couch would be available. However, even though Holiday Inn played no part in either the disinformation provided you or the incorrect assumption we graciously cancelled your non-cancellable reservation. We wish you the best of luck in your discussions with Orbitz.

3
Everyone

By on Dec 16, 2018

5
Everyone

By on Nov 14, 2018

Review comment responded on Nov 23, 2018

Thank you for choosing to stay at the Holiday Inn Aurora-North Naperville, IL! We welcome your future stay when you return to the Aurora area!

4
Everyone

By on Nov 6, 2018

Review comment responded on Nov 8, 2018

Thank you so much for your positive responses on the Holiday Inn Aurora regarding the location and room service. The hotel continues to strive to provide on going training so that the staff continues to grow in hospitality. We welcome your future stay with us when you return to the Aurora area.

Holiday Inn Aurora North - Naperville, an IHG Hotel

2424 Sullivan Rd, Aurora, IL 60506
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