Check in was painless and staff are very nice. The carpet in the room needed to be vacuumed: I found hair, food, and who knows what else. This is despite the fact that the carpet is new, and that led to another issue: it was still off-gassing chemicals and I continued to smell it throughout the night and even felt my eyes watering. (I didn't have time due to work to deal with trying to switch rooms.) The windows don't open, so I also couldn't bring in fresh air. On the plus side, the shower is excellent and the breakfast is very good for this level of hotel, though the scrambled eggs were not hot.