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Intown Suites Extended Stay Matthews Nc - Indian Trail

2.5 star property
Hotel in Matthews

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Photo gallery for Intown Suites Extended Stay Matthews Nc - Indian Trail

Premium Room, 1 Queen Bed | Private kitchen | Fridge, microwave, stovetop, freezer
Upgrade 1 Queen | Private kitchen | Fridge, microwave, stovetop, freezer
Desk, bed sheets
Desk, bed sheets
Exterior

Reviews

5.2 out of 10

Popular amenities

  • Air conditioning
  • Laundry
  • Kitchen

Explore the area

View in a map
12895 East Independence, Matthews, NC, 28105
  • Place, Carolina Courts Indian Trail
    ‪2 min drive‬
  • Place, Spectrum Center
    ‪21 min drive‬
  • Place, Charlotte Convention Center
    ‪21 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪31 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed

Desk, bed sheets

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 2 Double Beds, Kitchen

Traditional Room, 2 Double Beds, Kitchen | Desk, bed sheets

Traditional Room, 2 Double Beds, Kitchen

  • Sleeps 4
  • 2 Double Beds

View all photos for Upgrade 1 Queen

Upgrade 1 Queen | Desk, bed sheets

Upgrade 1 Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed

Desk, bed sheets

Traditional Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Studio, 1 Queen Bed

Desk, bed sheets

Traditional Studio, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Studio, 1 Double Bed

Desk, bed sheets

Traditional Studio, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 1 Double Bed

Desk, bed sheets

Traditional Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 1 Double Bed, Roll-in Shower

Desk, bed sheets

Traditional Room, 1 Double Bed, Roll-in Shower

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Queen Bed, Roll-in Shower

Desk, bed sheets

Premium Room, 1 Queen Bed, Roll-in Shower

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, Accessible Bathtub

Desk, bed sheets

Traditional Room, 1 Queen Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Matthews

Located in Stallings, Intown Suites Extended Stay Matthews Nc - Indian Trail is within a few miles (5 km) of sights such as Carolina Courts Indian Trail and Bowlero Matthews. The 121 rooms at this hotel include kitchens, dining areas, and refrigerators.

What's nearby

  • Carolina Courts Indian Trail - 2 min drive - 1.5 miles
  • Carowinds Theme Park - 20 min drive - 24.2 miles
  • Spectrum Center - 21 min drive - 15.7 miles
  • Charlotte Convention Center - 21 min drive - 16.1 miles
  • Bank of America Stadium - 22 min drive - 16.5 miles

Getting around

  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Circle K - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Cook Out - ‬4 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Intown Suites Extended Stay Matthews Nc - Indian Trail

Hotel in Matthews
At Intown Suites Extended Stay Matthews Nc - Indian Trail, guests have access to features like laundry facilities. This hotel also has a vending machine.
Guests can expect to find 49-inch flat-screen TVs with satellite channels. Relax with a rainfall shower. Other amenities include kitchens, dining areas, and refrigerators. Weekly housekeeping is available.

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Intown Suites Extended Stay Matthews Nc - East Independence Blvd
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  • Laundry
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Property amenities

Parking and transportation

  • Wheelchair-accessible parking available

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 2001
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Dining table
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 6:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
  • Check-in: 11:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Intown Suites Extended Stay Matthews Nc Indian Trail
Intown Suites Extended Stay Matthews Nc - Indian Trail Hotel
Intown Suites Extended Stay Matthews Nc - Indian Trail Matthews

Frequently asked questions

Is a free cancellation option available at Intown Suites Extended Stay Matthews Nc - Indian Trail?

Intown Suites Extended Stay Matthews Nc - Indian Trail offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to see close to Intown Suites Extended Stay Matthews Nc - Indian Trail?

This hotel is situated in Stallings, close to Carolina Courts Indian Trail, Sportsplex at Matthews, and Extreme Ice Center. You'll also find Kate's Skating Rink and Bowlero Matthews within a short drive.

Is parking available on site at Intown Suites Extended Stay Matthews Nc - Indian Trail?

Yes, there is accessible parking available.

Does Intown Suites Extended Stay Matthews Nc - Indian Trail include a casino on the premises?

No, Intown Suites Extended Stay Matthews Nc - Indian Trail doesn't have a casino.

Will I find an indoor pool at Intown Suites Extended Stay Matthews Nc - Indian Trail?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Intown Suites Extended Stay Matthews Nc - Indian Trail?

Couples will appreciate amenities at this hotel, including a kitchen and a hydromassage showerhead in each guestroom and premium bedding in some.

Are there hot tubs at Intown Suites Extended Stay Matthews Nc - Indian Trail?

No, this hotel doesn't have a spa tub.

Does Intown Suites Extended Stay Matthews Nc - Indian Trail have a restaurant that serves breakfast?

No, Intown Suites Extended Stay Matthews Nc - Indian Trail doesn't have a restaurant that serves breakfast.

Will Intown Suites Extended Stay Matthews Nc - Indian Trail allow pets to stay for free?

No, pets aren't allowed at Intown Suites Extended Stay Matthews Nc - Indian Trail though service animals are welcome.

Does Intown Suites Extended Stay Matthews Nc - Indian Trail have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Intown Suites Extended Stay Matthews Nc - Indian Trail?

The closest major airport to Intown Suites Extended Stay Matthews Nc - Indian Trail is Charlotte-Douglas Intl. Airport (CLT), which is 21.3 mi away (30 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 25.8 mi away (28-minute drive).

Are there rooms with balconies at Intown Suites Extended Stay Matthews Nc - Indian Trail?

No, there aren't any guestrooms with balconies at Intown Suites Extended Stay Matthews Nc - Indian Trail.

Intown Suites Extended Stay Matthews Nc - Indian Trail Reviews

Reviews

5.2
Rating 10 - Excellent. 6 out of 22 reviews
Rating 8 - Good. 2 out of 22 reviews
Rating 6 - Okay. 2 out of 22 reviews
Rating 4 - Poor. 1 out of 22 reviews
Rating 2 - Terrible. 11 out of 22 reviews

6.0/10

Cleanliness

5.2/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The facility does NOT look like the Internet pictures!! The first room that was assigned to me, a roach greeted me when I walked in. The sofa was stained badly. The 2md room assigned to me, the mattress was stained badly. I went out and bought a mattress cover. My neighbors had sex from 1- 3 am, then they mated their dogs from 3 - 5 am my first night. Luckily, I just happened to go to the front office on 8/30 to confirm my last day was on 8/31. I was told my last day was actually on 8/30. I had no idea, horrible communication. There was a caucasian male walking up and down the corridor with his pants down. It was apparent he was mentally ill. I didn't feel safe. I was so happy my time there was up and I was able to move on to my new location. Never again!!!
Stayed 24 nights in Aug 2025

10/10 Excellent

C'Rique

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 14 nights in Jul 2025

2/10 Terrible

Teresa

Disliked: Staff & service, property conditions & facilities
From the first day we had an ungodly amount of bugs. My travel partner complained and was told by the night shift management/maintenabce
Stayed 14 nights in Aug 2025

6/10 Okay

Tamika

Stayed 7 nights in Aug 2025

2/10 Terrible

Gerald

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hated everything.
Stayed 7 nights in Aug 2025

2/10 Terrible

Larry

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

2/10 Terrible

Allison

Stayed 7 nights in Jul 2025

6/10 Okay

Cindy

Business traveler
Disliked: Amenities
I stayed in a Premium Room (renovated) at this property, for 10 days, as I was in Charlotte for work. First, the pictures supposedly representing this accommodation are by no means accurate. Understanding staging happens, but please don't be fooled by the pictures you see. The kitchenette is bare bones (I received 2 disposable plastic cups) as is the bathroom (there were 2 hand towels, 2 bath towels, and a small bar of soap). Be aware staff is only present from 11:00 until 19:00 Mon through Sat (with an after-hours phone number you can call if needed), and there is no housekeeping. When I asked if maintenance could come and take a look at my showerhead which only had 3 streams of water coming down, and broken off towel rack, no one showed in my 10 days there. One final point of feedback is that someone entered my room, without asking/telling me, while I was at work; I know this because when I returned furniture was out of place, the mattress and pillows had moved, and the temp. of my AC was lower than what I set it too. Didn't appreciate that. The location was so so - industrial and right off the highway (which was convenient). It was quiet, which was nice. You get what you pay for - you can't ask for much when paying $45 per night. Just be aware.
Stayed 10 nights in Jun 2025

2/10 Terrible

Khadijah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

2/10 Terrible

Rafael and Wendy

Stayed 7 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness
Great

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

2/10 Terrible

Maria

Disliked: Cleanliness, property conditions & facilities
Hotel was questionable as far as safety and cleanliness. Does not appear as it did in the pictures
Stayed 7 nights in Jun 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 9 nights in Jun 2024

10/10 Excellent

Angela

Liked: Cleanliness
Stayed 14 nights in Oct 2023

10/10 Excellent

Jamie

Stayed 7 nights in Jun 2023

2/10 Terrible

Sandra

Business traveler
Disliked: Staff & service
Paid for an entire month. In between homes and needed to find somewhere affordable because funds are limited. When arrived to property was told the place was already full and will receive a refund. Was already later in the evening and basically was homeless for a night. Would have found another place to stay if known was actually full. Waste of time. Waste of money.
Stayed 27 nights in Feb 2023

4/10 Poor

Jesus

Stayed 7 nights in Jul 2024