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University Inn of Carbondale

2.5 star property
Hotel in Carbondale with free breakfast and a 24-hour front desk

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Photo gallery for University Inn of Carbondale

Front of property
Lobby
Lobby sitting area
Standard Double Room, Multiple Beds | Individually furnished, desk, laptop workspace, blackout drapes
Individually furnished, desk, laptop workspace, blackout drapes

Reviews

6.0 out of 10

Popular amenities

  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Free WiFi
  • Parking included
  • Air conditioning

Explore the area

View in a map
2400 W Main St, Carbondale, IL, 62901
  • Place, Southern Illinois University
    ‪3 min drive‬
  • Place, Memorial Hospital of Carbondale
    ‪4 min drive‬
  • Place, Lake of Egypt
    ‪34 min drive‬
  • Airport, Marion, IL (MWA-Williamson County Regional)
    ‪20 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Individually furnished, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds | Individually furnished, desk, laptop workspace, blackout drapes

Standard Double Room, Multiple Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Sofa Beds

View all photos for Deluxe Room

Individually furnished, desk, laptop workspace, blackout drapes

Deluxe Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Accessible Bathtub

Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, Shower Grab Bars

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Carbondale

University Inn of Carbondale places you within 2 miles (3 km) of Southern Illinois University and Fresenius Medical Care at Memorial Hospital Carbondale. The 57 rooms at this hotel include Smart TVs and TVs and guests can enjoy free breakfast.

What's nearby

  • Southern Illinois University - 3 min drive - 1.6 miles
  • Memorial Hospital of Carbondale - 4 min drive - 1.8 miles
  • Giant City State Park - 20 min drive - 13.2 miles
  • Lake of Egypt - 34 min drive - 29.2 miles
  • Rend Lake - 48 min drive - 46.1 miles

Getting around

  • Carbondale Station - 5 min drive
  • Marion, IL (MWA-Williamson County Regional) - 22 min drive

Restaurants

  • ‪Burger King - ‬3 min drive
  • ‪Scooter’s Coffee - ‬2 min drive
  • ‪Tequilas - ‬16 min walk
  • ‪Eagles Carbondale 2569 - ‬2 min drive
  • ‪Little Caesars Pizza - ‬3 min drive

About this property

University Inn of Carbondale

Hotel in Carbondale with free breakfast and a 24-hour front desk
Guests of University Inn of Carbondale enjoy access to free WiFi in public areas, a business center, and coffee in a common area. You can take advantage of free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area.
Guests can expect 42-inch Smart TVs with digital channels and Netflix. Relax with a rainfall shower. Other standard amenities include desks and wardrobes or closets. Housekeeping is available on request.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet (varies based on length of stay), plus a deposit of USD 100 per stay
  • Dogs and cats only
  • An off-leash area is available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

University Inn Suites
University Inn of Carbondale Hotel
University Inn of Carbondale Carbondale
University Inn of Carbondale Hotel Carbondale

Frequently asked questions

Is free cancellation available at University Inn of Carbondale?

University Inn of Carbondale offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What's there to do near University Inn of Carbondale?

This hotel is located in Carbondale, close to Hickory Ridge Public Golf Center, Banterra Center, and Town Square. You'll also find Railroaders Memorial and The Science Center within a short drive.

Is there parking available at University Inn of Carbondale?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does University Inn of Carbondale feature a casino?

No, University Inn of Carbondale doesn't have a casino.

Is there an indoor pool at University Inn of Carbondale?

No, there is no indoor pool at this hotel.

Is University Inn of Carbondale good for couples?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead and Netflix as well as free breakfast.

Are there hot tubs at University Inn of Carbondale?

No, this hotel doesn't have a spa tub.

Does University Inn of Carbondale feature a restaurant that includes a breakfast menu?

University Inn of Carbondale offers free continental breakfast each morning though there is no restaurant.

Does University Inn of Carbondale allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at University Inn of Carbondale for a fee of USD 25 per pet, per day. The property also provides an off-leash area. A deposit of USD 100 per stay is collected.

Are there connecting rooms at University Inn of Carbondale?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from University Inn of Carbondale?

The closest major airport to University Inn of Carbondale is Marion, IL (MWA-Williamson County Regional), which is 16.4 mi away (22 minutes by car).

Can I book a room with a balcony at University Inn of Carbondale?

No, at University Inn of Carbondale, there aren't any guestrooms that list a balcony.

University Inn of Carbondale Reviews

Reviews

6.0
Rating 10 - Excellent. 75 out of 316 reviews
Rating 8 - Good. 42 out of 316 reviews
Rating 6 - Okay. 68 out of 316 reviews
Rating 4 - Poor. 57 out of 316 reviews
Rating 2 - Terrible. 74 out of 316 reviews

6.2/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kristina

Disliked: Cleanliness, staff & service, property conditions & facilities
U
Stayed 1 night in Aug 2025

4/10 Poor

Madeline

Traveled with family
Disliked: Room comfort

Bad stay....no staff

There is no staff at all. Just houseekeeping before 2pm. The interent had been out for a week no rooms t.v. worked. Nobody tolds upon checking in. It took me personally 1hr to check it due to payment not being excepted. If you have an issue, its one lady on a room on the 2nd flr who may help you. It was a terrible experience.
Stayed 1 night in Aug 2025

2/10 Terrible

Chiquita

Disliked: Cleanliness, staff & service, property conditions & facilities
There was NO live staff available to service you. There were children running around and complaints about rooms being dirty with trash in them when
Stayed 1 night in Aug 2025

10/10 Excellent

Roxana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and helpful guidance by alex during the check in.
Stayed 1 night in Aug 2025

6/10 Okay

Jules

Business traveler
Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Korvetta

Disliked: Cleanliness, property conditions & facilities
The room and bathroom smelled of mildew, we couldn’t connect the internet to view the Roku, and my wash cloth looked to be stained with foundation. I DID NOT like the check-in or checkout process with a kiosk, and there was no one to ask for help with the television. I also was not aware that I would have to pay a $100 deposit upon check-in
Stayed 1 night in Aug 2025

8/10 Good

Sean

Traveled with family
Stayed 1 night in Jun 2025

6/10 Okay

Hazen

Business traveler
Liked: Property conditions & facilities
The wifi was not working. Couldnt watch tv
Stayed 4 nights in Jul 2025

6/10 Okay

Angel

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Food options are very limited, I think this can improve. Personnel is very polite, I like this so much.
Stayed 4 nights in Jul 2025

4/10 Poor

Malaysia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Jaycina

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No real front desk attendant (virtual kiosk). You can’t hear what’s being said lobby echoes. Dirty rooms black mold on bathroom curtains, stains on walls, dirty beds with stains not changed entire stay, took 3 hours to get clean towels, lobby smells like pet urine/feces. Continental breakfast was old bread & a gallon of milk & sunny D to be shared by guests (unsanitary). No workers on duty 24/7 if u need something..DONT. People actually live in the hotel.. the building next door is abandoned & the other building is a party area for locals. Terrible dirty hotel! Will neveeeeer book again.
Stayed 3 nights in Jul 2025

2/10 Terrible

Tiamara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty rooms, horrible breakfast service, poor management/supervision, just awful
Stayed 4 nights in Jul 2025

4/10 Poor

Christine

Stayed 1 night in Jul 2025

2/10 Terrible

Justin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no actual human staff available on site. I had to check in via a kiosk that connected me to a call center in India via Zoom. I could barely hear anything they were saying and the closed captions did not work either. The AC went out and i ended up getting a refund and cancelling my reservation. Do not stay here.
Stayed 1 night in Jul 2025

6/10 Okay

William

Disliked: Property conditions & facilities
The good: One of the cheaper hotels in Carbondale; convenient to both SIU and Shawnee National Forest; kiosk staff were friendly and helped where they could; breakfast was 6:30-9:30, a decent window so most people should be able to grab something. The bad: They use remote kiosks at the front desk instead of in person. Since they're remote, if there's a problem with your room, the most they can do is pass the issue to management. Rarely saw anybody behind the front desk in person while I was there. My bathroom lightbulb needed changing and I had to ask twice to get it changed. On the second to last day of my stay, my toilet developed an issue where it wouldn't flush and would leak water on the floor. Told the front desk about it but the issue wasn't corrected before I left, had to use lobby bathroom instead. The soaps they give you are tiny and fragile. The soap in the lobby bathroom is basically a pump bottle of water. While I never had the breakfast, from what I could see it was pretty much toast, bagels, cereal, milk, and sunny D for orange juice. No sausage or eggs or anything like that. I could hear thumping music in the lobby, likely from the bar next door. Lobby chairs are a bit run down.
Stayed 3 nights in Jul 2025

6/10 Okay

Pedro

Business traveler
Good place to stay only complain is the show
Stayed 3 nights in Jul 2025

2/10 Terrible

Terry

Stayed 1 night in Jul 2025

8/10 Good

Zach

Business traveler
Liked: Cleanliness, staff & service, room comfort

Danny Rocks!

Danny was the coolest person I have met while checking in.
Stayed 2 nights in Jun 2025

4/10 Poor

Jack

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities

Moldy

Not a good hotel, dirty room and mold so bad we had to check out early.
Stayed 2 nights in Jun 2025

2/10 Terrible

Elizabeth

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, should have read other reviews before going to this place that felt like I was in “The Shining”. Sadly, our place was non-refundable and we decided to stick it out. Ran out as we could after our night. The club nearby makes the parking lot into a block party and there are definitely squatters at the abandoned building behind this place.
Stayed 1 night in Jun 2025

2/10 Terrible

Sue

Disliked: Cleanliness
Stayed 1 night in Jun 2025

2/10 Terrible

Gerard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not
Stayed 1 night in Jun 2025

10/10 Excellent

Dwayne

Stayed 5 nights in Jun 2025

2/10 Terrible

Nathan

Disliked: Property conditions & facilities
The neighborhood is very sketchy. The only staff was a guy on a kiosk. He wanted me to pay although I had already payed through Expedia. I slept in my car that night and found another place the following night. Expedia refunded the money to me, so no complaints there.
Stayed 2 nights in Jun 2025

2/10 Terrible

maryam

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’m just

It was moldy bugs in room and poor service workers fighting in lobby just all around bad will never go back
Stayed 1 night in Jun 2025

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