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University Inn of Carbondale

2.5 star property

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Photo gallery for University Inn of Carbondale

Lobby sitting area
Lobby sitting area
Standard Double Room, Multiple Beds | Individually furnished, desk, laptop workspace, blackout drapes
Front of property
Shower, rainfall showerhead, towels, soap

Reviews

5.8 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Air conditioning
  • Business services
  • 24/7 front desk

Explore the area

View in a map
2400 W Main St, Carbondale, IL, 62901
  • Place, Southern Illinois University
    ‪3 min drive‬
  • Place, Railroaders Memorial
    ‪4 min drive‬
  • Place, Hickory Ridge Public Golf Center
    ‪6 min drive‬
  • Airport, Veterans Airport of Southern Illinois (MWA)
    ‪18 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Individually furnished, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed

  • 325 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds | Individually furnished, desk, laptop workspace, blackout drapes

Standard Double Room, Multiple Beds

  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Sofa Beds

View all photos for Deluxe Room

Individually furnished, desk, laptop workspace, blackout drapes

Deluxe Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Accessible Bathtub

Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, Accessible Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, Shower Grab Bars

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Carbondale

University Inn of Carbondale places you within 2 miles (3 km) of Southern Illinois University and Fresenius Medical Care at Memorial Hospital Carbondale. The 57 rooms at this hotel include Smart TVs and TVs and guests can enjoy free breakfast.

What's nearby

  • Southern Illinois University - 3 min drive - 2.0 miles
  • Railroaders Memorial - 4 min drive - 2.2 miles
  • Hickory Ridge Public Golf Center - 6 min drive - 3.9 miles
  • Banterra Center - 6 min drive - 3.5 miles
  • African American Museum of Southern Illinois - 6 min drive - 3.7 miles

Getting around

  • Carbondale Station - 5 min drive
  • Veterans Airport of Southern Illinois (MWA) - 22 min drive

Restaurants

  • ‪Burger King - ‬3 min drive
  • ‪Scooter’s Coffee - ‬2 min drive
  • ‪Eagles Carbondale 2569 - ‬2 min drive
  • ‪Pita Alley - ‬14 min walk
  • ‪Little Caesars Pizza - ‬3 min drive

About this property

University Inn of Carbondale

Guests of University Inn of Carbondale enjoy access to free WiFi in public areas, a business center, and coffee in a common area. You can take advantage of free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area.
Guests can expect 42-inch Smart TVs with digital channels and Netflix. Relax with a rainfall shower. Other standard amenities include desks and wardrobes or closets. Housekeeping is available on request.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet (varies based on length of stay), plus a deposit of USD 100 per stay
  • Dogs and cats only
  • An off-leash area is available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

University Inn Suites
University Inn of Carbondale Hotel
University Inn of Carbondale Carbondale
University Inn of Carbondale Hotel Carbondale

Frequently asked questions

Is free cancellation available at University Inn of Carbondale?

University Inn of Carbondale offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at University Inn of Carbondale?

As of May 1, 2026, prices found for a 1-night stay for 2 adults at University Inn of Carbondale on May 3, 2026 start from $69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near University Inn of Carbondale?

This hotel is located in Carbondale, close to Hickory Ridge Public Golf Center, Banterra Center, and Railroaders Memorial. You'll also find The Science Center and African American Museum of Southern Illinois within a short drive.

Is there parking available at University Inn of Carbondale?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does University Inn of Carbondale feature a casino?

No, University Inn of Carbondale doesn't have a casino.

Is there an indoor pool at University Inn of Carbondale?

No, there is no indoor pool at this hotel.

What do couples enjoy most about University Inn of Carbondale?

Couples staying at this hotel will appreciate amenities like Hulu and a rainfall showerhead as well as a free daily breakfast.

Does University Inn of Carbondale have a hot tub?

No, this hotel doesn't have a spa tub.

Does University Inn of Carbondale feature a restaurant that includes a breakfast menu?

University Inn of Carbondale offers free continental breakfast each morning though there is no restaurant.

Does University Inn of Carbondale allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at University Inn of Carbondale for a fee of USD 25 per pet, per day. The property also provides an off-leash area. A deposit of USD 100 per stay is collected.

Does University Inn of Carbondale have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from University Inn of Carbondale?

The closest major airport to University Inn of Carbondale is Veterans Airport of Southern Illinois (MWA), which is 16.4 mi away (22 minutes by car).

Are there rooms with balconies at University Inn of Carbondale?

No, there aren't any guestrooms with balconies at University Inn of Carbondale.

University Inn of Carbondale Reviews

Reviews

5.8
Rating 10 - Excellent. 87 out of 372 reviews
Rating 8 - Good. 47 out of 372 reviews
Rating 6 - Okay. 74 out of 372 reviews
Rating 4 - Poor. 66 out of 372 reviews
Rating 2 - Terrible. 98 out of 372 reviews

6.0/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Jesus

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
staff was rude, sometimes no person on site to attend client’s needs
Stayed 2 nights in Apr 2026

10/10 Excellent

Marcus

Stayed 3 nights in Feb 2026

2/10 Terrible

Mike

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I accidentally booked twice 2 rooms on my account . I purchased a one night stay and I completed purchase on Expedia. Then I was sent a notice to add Expedia site to my phone. In doing so it asked to reapply my booky. I re summited my billing information and I found I had accidentally booked two rooms. I mentioned it at my check in as I was advised there was nothing they could do and I should contact Expedia. Why staying the night I received a phone call from same motel advising me my room was ready. I told him I was already checked in and it was a mistake. I had to move from room 205 to room 202 because the heat was working at all in my room. After being switched the heat in the next room didn't work to heat the room . So tile floors were cold all night. Before check out time I asked disk if they were going to clear the 7 inches of snow at of their parking lot. He asked for manager she came down and told me if she could get out, I should be able to get out my self. As she left the building. I complained to front disk automated check in and check out service. I was advised their snow removal was sent up north and they could doing nothing about it. Manger finally tried to shovel drive way. I ask what happens at 10 o'clock checkout. We had to be out of our rooms. They shut my key down at 9:55 and I wasn't checked out yet. We had to shovle out our cars and still had to drive throw 7 inches of parking lot snow. I see they billed me 2 for rooms. I was very displeased with my stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Jorge

Stayed 1 night in Jan 2026

8/10 Good

Rose

Disliked: Cleanliness
The room was alright, it needed cleaned a litter better..... The staff on the kiosk, was nice, however, the woman was not very kind at all
Stayed 1 night in Jan 2026

10/10 Excellent

Amy

Stayed 1 night in Nov 2025

10/10 Excellent

Cornelius

Stayed 1 night in Jan 2026

4/10 Poor

Charlie

Disliked: Cleanliness, amenities
Never seen any staff in person. Room was supposed to be a queen bed it was a full size. Whole in the wall. Electrical wires hanging out of the wall. Floors were dirty. Curtain wasn’t hung properly. Not worth the money !
Stayed 1 night in Jan 2026

10/10 Excellent

Ashley

Stayed 1 night in Jan 2026

8/10 Good

Debbie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
No breakfast provided. Cleaning service attempted to enter room without knocking. The chain secured the door.
Stayed 1 night in Dec 2025

6/10 Okay

Cornelius

Traveled with family
Disliked: Property conditions & facilities
No bar in hotel but it was a good stay
Stayed 1 night in Dec 2025

2/10 Terrible

Yolonda

Stayed 2 nights in Dec 2025

10/10 Excellent

Irving

Stayed 2 nights in Dec 2025

4/10 Poor

Tyrone

Stayed 1 night in Nov 2025

10/10 Excellent

Ashley

Stayed 1 night in Nov 2025

2/10 Terrible

Dave

Disliked: Cleanliness, amenities, property conditions & facilities
There are no real people at the facility. I had to check in speaking to someone over a computer screen and not in this country. Then i went into my room and realized i did not have a remote for my tv and again because there is not an actual person on the property they could not help me. I had no tv for the entire time. He said he would print me a room key for a different room so i can get a remote and then said there were no rooms available. It was a Monday night and the place was dead. I asked to switch rooms and again he couldn’t do that. I was to wait until someone comes in at 7am but no one was ever at that front desk other than the computer screen. When i checked out at 10am there was still no one there. You can’t run a motel from another country and give any kind of customer service. There was also no shampoo or soap in my room and again no person there to give me any. It was ridiculous
Stayed 1 night in Nov 2025

10/10 Excellent

Ashley

Stayed 2 nights in Nov 2025

2/10 Terrible

Bryan

Disliked: Cleanliness, staff & service, amenities
This place was a complete sxit hole ! The room was dirty and had one light at the entrance as well as it took them 8 hours to make the decision with several callls and a final prompting from the maintenance man to move me .. the tv didn’t work at all and the desk staff was non existent. It’s a computer screen you talk to someone who isn’t even in Illinois… the surrounding area was sketchy as c well seeing what appeared to be drug transactions in the parking lot .. there were cars that came and left without getting out of their vehicles .. I was so disappointed I left without being able to get a refund on my last two days and rented a room at the Holiday Inn
Stayed 4 nights in Nov 2025

2/10 Terrible

Paris

Horrible. Seen Roaches. Hot water doesn't work. Pressure low. Only choose if no other hotels are available. Would not recommend unless you just really want to save on money.
Stayed 4 nights in Nov 2025

4/10 Poor

Frances

Traveled with partner, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
No clerk at the front desk for check in. Dealt with someone on a kiosk screen. Got to the room tv does not work and room smells bad. Will not stay here again
Stayed 1 night in Nov 2025

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Met with a Kiosk to check in. Dirty baseboards with hair plastered to wall in bathroom. Reeked of weed when returning that evening. Next morning, husband was looking for more coffee and videoed a snake slithering under ice maker. Never again
Stayed 1 night in Nov 2025

10/10 Excellent

Ashley

Stayed 1 night in Nov 2025

2/10 Terrible

Bruce

I really don’t know how to begin to explain how pitiful this hotel is. It said it was $55 on hotels.com but when we went to book it, it was 150+ tax, which came to about $172. When we came into the hotel, there was about three cars there and was not well lit. When we came into the hotel lobby, there was no one there to greet us and no one working the desk. There was a kiosk and when you walked up to it, a person came on and asked you to pay an additional $100 your card for a room deposit. The first room they gave us room number 114 was like the size of a closet. It was filthy, there was a nasty bathroom. The water was running and it smelled like sewer. A little tiny bed with one pillow one light worked in the whole room. The TV didn’t work. It was just really pathetic. I went back to the kiosk and told the man that we couldn’t accept this room and he told me that he needed to speak to the manager and they gave us another room. We would’ve left then if it hadn’t been for homecoming and Carbondale, there was no rooms available anywhere and it was late. They offered us another room, which was much cleaner two beds, but the bathroom water still ran and smelled. The TV did not work at least there were lights. I told him man at the kiosk and he said he would send a maintenance person over to fix it. I checked back with him in about an hour and he said that something had come up and they’d be there soon. They never came. This place really needs to be condemned.
Stayed 1 night in Oct 2025

8/10 Good

Jesse

Stayed 1 night in Jul 2025

10/10 Excellent

Jesse

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Yes everything was great
Stayed 1 night in Nov 2025

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