The property was clean and relatively quiet. I don't know why people allow their room doors to slam at any hour of the night, but this happens in most hotels and is annoying. The staff were sweet and very attentive to their patrons' needs.
Overhead lights did not turn on in the room. Shower faucet literally running the whole stay- entire bottom of tub was moldy- room came with fold away bed with no sheets or blankets- fire alarm went off twice at midnight then 1am- breakfast was stale cereal- green bananas- two packages danishes or an apple. Will never stay Again.
Property needs to be updated and deep cleaning done. Odd looking staff. I believe there is a homeless population living there.
We always stay at this motel and we like it. It’s always clean, friendly and close by the malls and restaurants.
Room smelled bad, carpet was not very at all, and bathroom wasn’t very either. We will definitely not stay there again. Very disappointed.
Love staying here it’s close to my sons university and I recommend it. It was very clean and comfortable.
Wasn't happy that the website did not list that there was going to be a deposit required. Staff said that a lot of people complained about it. I feel that it should have been listed. Toilet ran.....had the TV on so didn't notice it until I was ready to go to sleep. The noise kept me awake.
It was very clean and the beds were comfortable. Tje staff were friendly and efficient. We really appreciated the free breakfast the food was fresh and tasty
I was very dissappointed in the breakfast area. It was very small and not a lot of options.
Prics is fine, room in general was ok. Checked in late at night, front desk clerk was friendly. There was a funk smell in the room. When we got up the next morning there was a half full damp rid bag hanging next to one of the beds. The worst part is the opaque curtains. Cars were coming and going till the wee hours and thr headlight shine directly into the room. Anyone can walk in front of theie car and see right in. When checking out in the morning, the clerk was having a personal conversation with another employee. The other employee noticed I was standing there and smiled and tried to direct thr clerks attention to me. The clerk kept talking and the other employee told her I was there. Told her i wanted to check out, she took the key and said I was all set. I asked for a receipt, she said I booked online and I'd get one emailed to me. I said ok, then she turned and picked up the conversation. No thanks, no bye... No nothing. Also when i checked in there was a loaf of bread next to miscellanious stuff on top of a storage bin on the floor, across from a fridge in a very messy area with tubes of caulk on the counter, various tools and repair items, so we skipped the free breakfast.
I can't really recommend this hotel. It's old, dark and dingy. It surprises me that it's one of Wyndham's properties. The only positive is that it's close to SIU.
Was told it was remodeled. Not what we expected. Stayed the night.
Staff was friendly and coffee is always available in the lobby. Never had a bad experience here.
This is a very nice budget hotel in the Carbondale area. My room had a double bed, microwave and mini fridge, plus the full ironing board and iron was great even though I did not use it. All of the desk staff were courteous and helpful. There was breakfast with Belgian waffles, fresh fruit and yogurt. The location for the hotel can't be beat. It's across from the University Mall and right beside a strip shopping center with groceries, a Barnes and Noble and even a movie theater close by. And it's just a short distance to the SIU campus and the nearby nature sites just south of there. To top it off, this hotel does allow pets. If you're visiting the Carbondale area or SIU this motel is highly recommended.
the property was centrally located, close to everything
Super 8 by Wyndham Carbondale places you next to African American Museum of Southern Illinois and within a 10-minute walk of Southern Illinois Healthcare. This motel has 63 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is offered each morning.
TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Super 8 by Wyndham Carbondale features free WiFi in public areas and a TV in a common area. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. This motel also has a vending machine.
The property was clean and relatively quiet. I don't know why people allow their room doors to slam at any hour of the night, but this happens in most hotels and is annoying. The staff were sweet and very attentive to their patrons' needs.
Overhead lights did not turn on in the room. Shower faucet literally running the whole stay- entire bottom of tub was moldy- room came with fold away bed with no sheets or blankets- fire alarm went off twice at midnight then 1am- breakfast was stale cereal- green bananas- two packages danishes or an apple. Will never stay Again.
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Property needs to be updated and deep cleaning done. Odd looking staff. I believe there is a homeless population living there.
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
We always stay at this motel and we like it. It’s always clean, friendly and close by the malls and restaurants.
Room smelled bad, carpet was not very at all, and bathroom wasn’t very either. We will definitely not stay there again. Very disappointed.
Love staying here it’s close to my sons university and I recommend it. It was very clean and comfortable.
Wasn't happy that the website did not list that there was going to be a deposit required. Staff said that a lot of people complained about it. I feel that it should have been listed. Toilet ran.....had the TV on so didn't notice it until I was ready to go to sleep. The noise kept me awake.
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.