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Recent guest reviews

I made reservation thru orbits in the lobby and receptionist was very fast to check us in as we were in hurry. Thanks for the good services. Keep it up

Not in a safe area. Risky for families.

Nice hotel, stayed here many times and never disappointed.

Work was being done throughout the night and the fire alarm kept going off. 6 times between 10pm and 2am. Had a infant with me who dos not sleep because of it. Called the front desk and the person was very rude. “What do you want” was how they answered. What did I want? Well I wanted to know if there was an emergency! Geez.

Very difficult and stressful check in process due to incompetence of staff

Very noisy HVAC unit wakes me up every time it turned on and off, Bad with water proof maters protector sweated me totally, very happy being there only one night, no more, by chance very nice personnel.

Unfortunate no breakfast but totally understand due to COVID

Good clean room. The night person wasn’t that great

The bar connected to the facility and the opportunity to have food delivered there

This hotel is close to restaurants and convenient stores like walmart, kroger's.

Rooms are outdated. Multiple guests (including myself) complained of room conditions (my first room smelled horrible). The man working at the time of check-in was extremely nice and found me another room on the property. It was what I would consider "acceptable" but I don't foresee myself staying in this hotel in the future.

My stay was brief but the staff was exceptionally friendly, my room was clean & comfortable, and the complimentary breakfast was also excellent. I would definitely recommend this hotel and I would definitely stay here again if I was in the area.

We arrived after 10pm and staff was very attentive and friendly. Breakfast staff was very friendly and worked very hard to keep items full and fresh

Nicely appointed and close to businesses, restaurants, etc.

No frills. By that I mean that no newspaper around and we had to check out in person. The room was just okay--not well lit at all and to see some areas, I needed the flashlight on my phone. Beds were comfy. Bathroom okay. Didn't have a chance to eat the breakfast, but didn't look like a lot of choices. There wasn't any fruit one day. Otherwise, it was just okay.

N Giant City Rd Carbondale IL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within a mile (2 km) of African American Museum of Southern Illinois, Best Western Saluki Inn is within 3 miles (5 km) of Railroaders Memorial. This 65-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.


Dining

Free buffet breakfast is offered each morning. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge.


Rooms

All of Best Western Saluki Inn's 65 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 40-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include free weekday newspapers, free local calls, and ironing boards.


Property features

At Best Western Saluki Inn, guests have access to free WiFi in public areas, a business center, and a computer station. Free parking is available if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include express check-out, free newspapers, and a terrace.

Room options

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

2 Double Beds | Sleeps 4

Guest reviews for Best Western Saluki Inn

Everyone (17) Couples (8) Business (3) Family (15)
4
Partner Couples

I made reservation thru orbits in the lobby and receptionist was very fast to check us in as we were in hurry. Thanks for the good services. Keep it up

By on Jul 11, 2021

Review comment responded on Jul 11, 2021

It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

1
Family

Not in a safe area. Risky for families.

By on Apr 22, 2021

Review comment responded on Apr 24, 2021

Thank you for your feedback.

4
Family Family

Nice hotel, stayed here many times and never disappointed.

By on Apr 19, 2021

Review comment responded on Apr 20, 2021

Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

2
Family Family with small children

Work was being done throughout the night and the fire alarm kept going off. 6 times between 10pm and 2am. Had a infant with me who dos not sleep because of it. Called the front desk and the person was very rude. “What do you want” was how they answered. What did I want? Well I wanted to know if there was an emergency! Geez.

By on Feb 22, 2021

Review comment responded on Feb 23, 2021

Thank you for completing the survey regarding your recent stay at our property.

5
Everyone

By on Nov 24, 2020

Review comment responded on Dec 7, 2020

Thank you for staying with us!

2
Family Family

Very difficult and stressful check in process due to incompetence of staff

By on Oct 5, 2020

Review comment responded on Nov 10, 2020

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Sep 14, 2020

Review comment responded on Nov 10, 2020

Thanks for staying with us. We appreciate your feedback!

2
Everyone

Very noisy HVAC unit wakes me up every time it turned on and off, Bad with water proof maters protector sweated me totally, very happy being there only one night, no more, by chance very nice personnel.

By on Sep 12, 2020

Review comment responded on Nov 10, 2020

Thanks for staying with us. We appreciate your feedback!

5
Family

Unfortunate no breakfast but totally understand due to COVID

By on Aug 10, 2020

Review comment responded on Aug 14, 2020

Thank you for your feedback, we hope to see you soon.

4
Everyone

Good clean room. The night person wasn’t that great

By on Jun 21, 2020

Review comment responded on Jul 12, 2020

We are happy to hear you enjoyed your stay. Please note we will address training concern to insure overall guest satisfaction.

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