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Holiday Inn Express & Suites Carbondale - University Area by IHG

3.0 star property

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Photo gallery for Holiday Inn Express & Suites Carbondale - University Area by IHG

Hiking
Point of interest
Indoor pool, open 7 AM to 10 PM, sun loungers
Breakfast meal
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2300 Reed Station Parkway, Carbondale, IL, 62901
  • Place, Southern Illinois Healthcare
    ‪3 min drive‬
  • Place, John A. Logan College
    ‪5 min drive‬
  • Place, Southern Illinois University
    ‪6 min drive‬
  • Airport, Veterans Airport of Southern Illinois (MWA)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(32 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Carbondale

Holiday Inn Carbondale-Conference Center by IHG places you within a 10-minute drive of popular sights such as Southern Illinois University and Memorial Hospital of Carbondale. This 100-room, 3-star hotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Southern Illinois Healthcare - 3 min drive - 1.9 miles
  • African American Museum of Southern Illinois - 3 min drive - 2.4 miles
  • John A. Logan College - 5 min drive - 4.5 miles
  • Southern Illinois University - 6 min drive - 3.9 miles
  • Memorial Hospital of Carbondale - 6 min drive - 4.1 miles

Getting around

  • Carbondale Station - 7 min drive
  • Veterans Airport of Southern Illinois (MWA) - 14 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Casey's - ‬4 min drive
  • ‪Panera Bread - ‬4 min drive
  • ‪Sonic Drive-In - ‬4 min drive
  • ‪Taco Bell - ‬4 min drive

About this property

Holiday Inn Express & Suites Carbondale - University Area by IHG

Guests staying at Holiday Inn Carbondale-Conference Center by IHG enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
55-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,799 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per stay, plus a deposit of USD 25 per stay
  • 2 total (35 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 7 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Are free cancellation options available at Holiday Inn Carbondale-Conference Center by IHG?

Holiday Inn Carbondale-Conference Center by IHG offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express & Suites Carbondale - University Area by IHG?

As of Mar 18, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Carbondale - University Area by IHG on Mar 22, 2026 start from $144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Holiday Inn Carbondale-Conference Center by IHG?

This hotel is located in Carbondale, close to Crab Orchard Golf Club, Banterra Center, and Hickory Ridge Public Golf Center. You'll also find African American Museum of Southern Illinois and The Science Center within a short drive.

Will I be able to park at Holiday Inn Carbondale-Conference Center by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Holiday Inn Carbondale-Conference Center by IHG feature a casino?

No, Holiday Inn Carbondale-Conference Center by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Carbondale-Conference Center by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 7 AM and 10 PM.

Is Holiday Inn Carbondale-Conference Center by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as an indoor pool and a 24-hour gym.

Are there hot tubs at Holiday Inn Carbondale-Conference Center by IHG?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Holiday Inn Carbondale-Conference Center by IHG feature a restaurant that includes a breakfast menu?

No, Holiday Inn Carbondale-Conference Center by IHG doesn't have a restaurant that serves breakfast.

Will Holiday Inn Carbondale-Conference Center by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Holiday Inn Carbondale-Conference Center by IHG for a fee of USD 25 per pet, per stay. A deposit of USD 25 per stay is collected.

Are there connecting rooms at Holiday Inn Carbondale-Conference Center by IHG?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Holiday Inn Carbondale-Conference Center by IHG?

The closest major airport to Holiday Inn Carbondale-Conference Center by IHG is Veterans Airport of Southern Illinois (MWA), which is 10.4 mi away (14 minutes by car).

Can I book a room with a balcony at Holiday Inn Carbondale-Conference Center by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Carbondale-Conference Center by IHG.

Holiday Inn Express & Suites Carbondale - University Area by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 370 out of 661 reviews
Rating 8 - Good. 189 out of 661 reviews
Rating 6 - Okay. 62 out of 661 reviews
Rating 4 - Poor. 23 out of 661 reviews
Rating 2 - Terrible. 17 out of 661 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was 58 degrees and heater was blowing cold air. The front desk person came up and tried to reset the thermostat, left and came back again. The maintenance person had left for the day, no other rooms available. The front desk person called to offer us rewards points for the inconvenience, which we declined, we don’t stay in hotels much. The maintenance man was called back, he was so nice, took him replacing a couple parts, but after 3 hours of freezing, it was fixed. He also brought up a small space heater to help warm the room up faster. I was very grateful he was able to fix the heater, temp outside was in the teens. It would have been appreciated to of had a different compensation for the inconvenience other than rewards points, but in the end, we had a warm room to sleep in. Staff and maintenance guy were super nice.
Stayed 1 night in Dec 2025

8/10 Good

Kyana

Stayed 1 night in Dec 2025

10/10 Excellent

John, Sarasota

Stayed 2 nights in Dec 2025

10/10 Excellent

Denise

Stayed 2 nights in Nov 2025

8/10 Good

Greg

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Stayed 2 nights in Nov 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Nov 2025

10/10 Excellent

Wayne

Liked: Cleanliness
Room was very nice in size and clean. Fresh towels and service each day.
Stayed 3 nights in Nov 2025

2/10 Terrible

Joan

Traveled with family
Disliked: Cleanliness, staff & service, amenities
This hotel’s condition is unacceptable for it being a Holiday Inn and for what the room rates are. It has not been remodeled in forever, there was only grab and go breakfast which wasn’t even put out on time and even the elevator inspections were expired! Will never stay here again.
Stayed 3 nights in Nov 2025

8/10 Good

Cliff

Stayed 1 night in Nov 2025

8/10 Good

Brad

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fairly new facility, nice room. Very clean. Staff was very friendly. The only issue I had was that you can hear everything in these rooms. Through the door and the walls, in the hallway and neighboring rooms. Other than that we were very pleased!
Stayed 1 night in Nov 2025

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and well maintained
Stayed 1 night in Nov 2025

8/10 Good

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Why was the breakfast bar dirty and poorly stocked ? I stayed at a Holiday Inn express last night in Michigan city Indiana and the breakfast bar was phenomenal. Hot foods, hot oatmeal, pancakes… This hotel had a dirty microwave… You had to microwave instant oatmeal… And just cold foods like yogurt and cereal. Sad
Stayed 1 night in Nov 2025

6/10 Okay

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ok facility. Good parking, quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Jill

Liked: Cleanliness
It was SUPER CLEAN!! 😁 That’s the most important thing to me. Staff was helpful and courteous, though I wouldn’t have noticed if the room had not been SUPER CLEAN!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Wynter

Stayed 1 night in Oct 2025

10/10 Excellent

Helen, Moline

Stayed 2 nights in Nov 2025

8/10 Good

Trisha

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was great. Breakfast was subpar and coffee was empty before 8am.
Stayed 1 night in Oct 2025

8/10 Good

Mickey

Business traveler
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Adam

Stayed 3 nights in Oct 2025

8/10 Good

Amy

Stayed 1 night in Oct 2025

8/10 Good

Tammye

Traveled with partner
Liked: Staff & service, property conditions & facilities
Great staff! Front desk staff were very welcoming and helpful. The room was a nice size. We found some hair but nothing major. We were pleased with the cleanliness and the quiet hours. You couldn’t tell the hotel was filled to capacity. Great job!
Stayed 2 nights in Oct 2025

8/10 Good

Suzette

Liked: Cleanliness
Stayed 2 nights in Oct 2025

6/10 Okay

Tom

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smelled strongly of a backed up sewer pipe throughout the lobby, elevator, and common areas which is unacceptable considering it’s on the expensive side for the area. Walls were paper thin and every time a neighboring room ran water or flushed a toilet it was very loud in the room. Hotel staff were great and extremely friendly and the room was clean.
Stayed 1 night in Oct 2025

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