The property was being renovated, so there was no breakfast included as listed when we made the reservation. Our non-smoking room smelled musty and like a smoker had lived there for ten years. It was a bit grimy - needed a deep clean.
Great location and good amenities. Walls are very thin. We had two rooms and could hear our family members next door chatting on the phone perfectly.
Parking, cleanliness, and staff was great! Wished we had more time to check out the pool.
Was In town for Black a Alumni weekend and we all really enjoyed our stay. Clean, kind staff, and in a good location. Only thing missing is breakfast which was really just some fruit and bagels. Besides that, really nice hotel stay Experience.
The hotel was clean, the staff was friendly, and our room was spacious. Comfortable place to stay.
Very clean all over and friendly staff. About a mile out of town with a convenient gas station and Golden Corral restaurant next door. Easy to get in and out of driving
Everything as wonderful..we were exhausted after a day of travel and the room was clean and the bed was so comfortable..will stay again.
The restruant which was attached to the hotel was under renovation so there was no room service and the free choices for breakfast were typical and not what I would expect of Holiday Inn. Also the heating unit dripped after it warmed room. If it is a rainy night request to not be near the flag, very noisy experience.
The bed and linens were excellent. The bathroom was not.
Nice hotel, very clean and friendly staff? The hooligans next door is a nice added touch
great staff....rooms were large and clean
I was in town for SIU commencement ceremonies and the Holiday Inn was a welcome retreat from the hustle and bustle of a busy weekend. My family loves to eat together, so the hotel's fitness center was a welcome retreat. Don't get me wrong, it was just your basic treadmill, elliptical and bike but the equipment wasn't crammed into a closet like too many hotels' fitness rooms. At the Holiday Inn, there was plenty of room to exercise, clean towels, a water cooler, TV and hand sanitizer. And at night, the bed was perfect...better than my bed at home! They even offer firm and soft pillows with cute removable sashes to ID the type of pillow. The staff was always friendly and courteous. And I'm referring to the front desk staff(who handled my early arrival with ease), housekeeping(who always smiled and said hello while working) and the maintenance staff.
We stayed in a king non-smoking room. Very comfortable and clean, new. I think the Hampton next door has a better pool (and includes pool toys) but these rooms are nicer, and include a microwave and mini-fridge. Also, there's a laundry room, which is nice for longer stays. No room safe, which is weird. Front desk staff were fantastic. Breakfast at Houlinans mediocre. Hampton next door has a nice little free breakfast including hot items, which just seems easier with a toddler. But this place was nice and would definitely stay here or the Hampton again. I think this new Holiday Inn is probably the nicest hotel in Carbondale right now.
Nice hotel with good clean service.
Located within 2 miles (3 km) of Southern Illinois Healthcare, Holiday Inn Carbondale-Conference Center, an IHG Hotel places you within a few miles (5 km) of African American Museum of Southern Illinois. This 100-room, 3-star hotel welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.
In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a bar. Savor a meal from the comfort of your room with room service.
Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers. Other standard amenities include refrigerators, microwaves, and coffee makers.
Guests staying at Holiday Inn Carbondale-Conference Center, an IHG Hotel enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
The property was being renovated, so there was no breakfast included as listed when we made the reservation. Our non-smoking room smelled musty and like a smoker had lived there for ten years. It was a bit grimy - needed a deep clean.
Great location and good amenities. Walls are very thin. We had two rooms and could hear our family members next door chatting on the phone perfectly.
Parking, cleanliness, and staff was great! Wished we had more time to check out the pool.
Thank you for reviewing your stay! We are happy to take care of all our guests and look forward to seeing you again soon.
Was In town for Black a Alumni weekend and we all really enjoyed our stay. Clean, kind staff, and in a good location. Only thing missing is breakfast which was really just some fruit and bagels. Besides that, really nice hotel stay Experience.
The hotel was clean, the staff was friendly, and our room was spacious. Comfortable place to stay.
Very clean all over and friendly staff. About a mile out of town with a convenient gas station and Golden Corral restaurant next door. Easy to get in and out of driving
Everything as wonderful..we were exhausted after a day of travel and the room was clean and the bed was so comfortable..will stay again.
The restruant which was attached to the hotel was under renovation so there was no room service and the free choices for breakfast were typical and not what I would expect of Holiday Inn. Also the heating unit dripped after it warmed room. If it is a rainy night request to not be near the flag, very noisy experience.
The bed and linens were excellent. The bathroom was not.
Thank you for taking time to leave us an honest review. I want to apologize for the experience you had with our rooms. We look forward to the completion of our renovation and hope to welcome you back in the future to show you our true level of service.