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Recent guest reviews

The property was being renovated, so there was no breakfast included as listed when we made the reservation. Our non-smoking room smelled musty and like a smoker had lived there for ten years. It was a bit grimy - needed a deep clean.

Great location and good amenities. Walls are very thin. We had two rooms and could hear our family members next door chatting on the phone perfectly.

Parking, cleanliness, and staff was great! Wished we had more time to check out the pool.

Was In town for Black a Alumni weekend and we all really enjoyed our stay. Clean, kind staff, and in a good location. Only thing missing is breakfast which was really just some fruit and bagels. Besides that, really nice hotel stay Experience.

The hotel was clean, the staff was friendly, and our room was spacious. Comfortable place to stay.

Very clean all over and friendly staff. About a mile out of town with a convenient gas station and Golden Corral restaurant next door. Easy to get in and out of driving

Everything as wonderful..we were exhausted after a day of travel and the room was clean and the bed was so comfortable..will stay again.

The restruant which was attached to the hotel was under renovation so there was no room service and the free choices for breakfast were typical and not what I would expect of Holiday Inn. Also the heating unit dripped after it warmed room. If it is a rainy night request to not be near the flag, very noisy experience.

The bed and linens were excellent. The bathroom was not.

Nice hotel, very clean and friendly staff? The hooligans next door is a nice added touch

great staff....rooms were large and clean

I was in town for SIU commencement ceremonies and the Holiday Inn was a welcome retreat from the hustle and bustle of a busy weekend. My family loves to eat together, so the hotel's fitness center was a welcome retreat. Don't get me wrong, it was just your basic treadmill, elliptical and bike but the equipment wasn't crammed into a closet like too many hotels' fitness rooms. At the Holiday Inn, there was plenty of room to exercise, clean towels, a water cooler, TV and hand sanitizer. And at night, the bed was perfect...better than my bed at home! They even offer firm and soft pillows with cute removable sashes to ID the type of pillow. The staff was always friendly and courteous. And I'm referring to the front desk staff(who handled my early arrival with ease), housekeeping(who always smiled and said hello while working) and the maintenance staff.

We stayed in a king non-smoking room. Very comfortable and clean, new. I think the Hampton next door has a better pool (and includes pool toys) but these rooms are nicer, and include a microwave and mini-fridge. Also, there's a laundry room, which is nice for longer stays. No room safe, which is weird. Front desk staff were fantastic. Breakfast at Houlinans mediocre. Hampton next door has a nice little free breakfast including hot items, which just seems easier with a toddler. But this place was nice and would definitely stay here or the Hampton again. I think this new Holiday Inn is probably the nicest hotel in Carbondale right now.

Nice hotel with good clean service.

Reed Station Parkway Carbondale IL

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located within 2 miles (3 km) of Southern Illinois Healthcare, Holiday Inn Carbondale-Conference Center, an IHG Hotel places you within a few miles (5 km) of African American Museum of Southern Illinois. This 100-room, 3-star hotel welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.


Dining

In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a bar. Savor a meal from the comfort of your room with room service.


Rooms

Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers. Other standard amenities include refrigerators, microwaves, and coffee makers.


Property features

Guests staying at Holiday Inn Carbondale-Conference Center, an IHG Hotel enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, Multiple Beds

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed (Additional Living Area)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Guest reviews for Holiday Inn Carbondale-Conference Center, an IHG Hotel

Everyone (4) Couples (3) Family (7) Other (1)
3
Family

The property was being renovated, so there was no breakfast included as listed when we made the reservation. Our non-smoking room smelled musty and like a smoker had lived there for ten years. It was a bit grimy - needed a deep clean.

By on Apr 30, 2023

Review comment responded on May 9, 2023

Thank you for taking time to leave us an honest review. I want to apologize for the experience you had with our rooms. We look forward to the completion of our renovation and hope to welcome you back in the future to show you our true level of service.

4
Everyone

By on Nov 17, 2022

3
Family

Great location and good amenities. Walls are very thin. We had two rooms and could hear our family members next door chatting on the phone perfectly.

By on Jun 15, 2021

5
Family

Parking, cleanliness, and staff was great! Wished we had more time to check out the pool.

By on May 12, 2019

Review comment responded on May 15, 2019

Thank you for reviewing your stay! We are happy to take care of all our guests and look forward to seeing you again soon.

4
Everyone

Was In town for Black a Alumni weekend and we all really enjoyed our stay. Clean, kind staff, and in a good location. Only thing missing is breakfast which was really just some fruit and bagels. Besides that, really nice hotel stay Experience.

By on Jul 17, 2017

5

updated and clean

Everyone

The hotel was clean, the staff was friendly, and our room was spacious. Comfortable place to stay.

By , from Augusta, Ga on Dec 19, 2016

5

nice hotel and location

Everyone

Very clean all over and friendly staff. About a mile out of town with a convenient gas station and Golden Corral restaurant next door. Easy to get in and out of driving

By on Jul 26, 2016

5

great place

Couples

Everything as wonderful..we were exhausted after a day of travel and the room was clean and the bed was so comfortable..will stay again.

By on Oct 27, 2015

3

wish i knew

Family

The restruant which was attached to the hotel was under renovation so there was no room service and the free choices for breakfast were typical and not what I would expect of Holiday Inn. Also the heating unit dripped after it warmed room. If it is a rainy night request to not be near the flag, very noisy experience.

By on Mar 19, 2013

3

expensive for the quality

Family

The bed and linens were excellent. The bathroom was not.

By on Nov 13, 2012

Holiday Inn Carbondale-Conference Center, an IHG Hotel

2300 Reed Station Parkway, Carbondale, IL 62901
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