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Hampton Inn Carbondale

2.5 star property

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Photo gallery for Hampton Inn Carbondale

Front of property - evening/night
Restaurant
Reception
Premium bedding, desk, laptop workspace, blackout drapes
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
2175 Reed Station Pkwy, Carbondale, IL, 62901
  • Place, Southern Illinois Healthcare
    ‪2 min drive‬
  • Place, Southern Illinois University
    ‪5 min drive‬
  • Place, Giant City State Park
    ‪18 min drive‬
  • Airport, Veterans Airport of Southern Illinois (MWA)
    ‪12 min drive‬

Room options

View all photos for Standard room with king bed

Premium bedding, desk, laptop workspace, blackout drapes

Standard room with king bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room with Two Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room with Two Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed, Non-Smoking

Premium bedding, desk, laptop workspace, blackout drapes

One King Bed, Non-Smoking

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

King Room-Hearing Accessible-Non-Smoking

  • Sleeps 2

King Room - Non-Smoking

  • Sleeps 3

King Study With Sofabed-Non Smoking

  • Sleeps 4

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

Mobility/hearing Access Two Queens Room with Tub

  • Sleeps 4

Mobility Access King Room with Roll in Shower

  • Sleeps 4

1 King Mobility Access With Tub Nonsmoking

  • Sleeps 4

Guest Room With 1 King Bed And Mobility/Hearing Accessible With Tub-Nonsmoking

  • Sleeps 4

Deluxe Room With 1 King Bed, Shower Only, Sofabed-Non Smoking

  • Sleeps 3

About the neighborhood

Carbondale

Located 1.4 mi (2.3 km) from Southern Illinois Healthcare, Hampton Inn Carbondale is within a 10-minute drive of other popular attractions like Southern Illinois University. This 80-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Southern Illinois Healthcare - 2 min drive - 1.5 miles
  • Southern Illinois University - 5 min drive - 3.4 miles
  • Crab Orchard National Wildlife Refuge - 13 min drive - 12.0 miles
  • Giant City State Park - 18 min drive - 13.2 miles
  • Lake of Egypt - 25 min drive - 23.4 miles

Getting around

  • Carbondale Station - 6 min drive
  • Veterans Airport of Southern Illinois (MWA) - 14 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Casey's - ‬3 min drive
  • ‪Panera Bread - ‬4 min drive
  • ‪Sonic Drive-In - ‬4 min drive
  • ‪Taco Bell - ‬3 min drive

About this property

Hampton Inn Carbondale

At Hampton Inn Carbondale, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include a hot tub, conference space, and a 24-hour business center.
LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Refrigerators, microwaves, and coffee makers are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 786 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per accommodation (varies based on length of stay)
  • Dogs only
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carbondale Hampton Inn
Hampton Inn Carbondale
Hampton Inn Hotel Carbondale
Hampton Inn Carbondale Hotel Carbondale
Hampton Inn Carbondale Hotel
Hampton Inn Carbondale Hotel
Hampton Inn Carbondale Carbondale
Hampton Inn Carbondale Hotel Carbondale

Frequently asked questions

Is a free cancellation option available at Hampton Inn Carbondale?

Hampton Inn Carbondale offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What's there to see around Hampton Inn Carbondale?

This hotel is located in Carbondale, close to Crab Orchard Golf Club, Banterra Center, and Hickory Ridge Public Golf Center. You'll also find African American Museum of Southern Illinois and The Science Center within a short drive.

Will I be able to park at Hampton Inn Carbondale?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hampton Inn Carbondale have a casino?

No, Hampton Inn Carbondale doesn't have a casino.

Will I find an indoor pool at Hampton Inn Carbondale?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about Hampton Inn Carbondale?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as an indoor pool.

Does Hampton Inn Carbondale have a hot tub?

Yes, this hotel has a spa tub.

Does Hampton Inn Carbondale feature a restaurant that includes a breakfast menu?

Hampton Inn Carbondale offers free buffet breakfast each morning though there is no restaurant.

Does Hampton Inn Carbondale allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hampton Inn Carbondale for a fee of USD 50.00 per accommodation, per stay.

Are there connecting rooms at Hampton Inn Carbondale?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hampton Inn Carbondale?

The closest major airport to Hampton Inn Carbondale is Veterans Airport of Southern Illinois (MWA), which is 10.6 mi away (14 minutes by car).

Are there rooms with balconies that I can book at Hampton Inn Carbondale?

No, you won't find guestrooms with balconies at Hampton Inn Carbondale.

Hampton Inn Carbondale Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 300 out of 622 reviews
Rating 8 - Good. 197 out of 622 reviews
Rating 6 - Okay. 61 out of 622 reviews
Rating 4 - Poor. 38 out of 622 reviews
Rating 2 - Terrible. 26 out of 622 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jim

Business traveler
Liked: Cleanliness, staff & service
Nice hotel
Stayed 1 night in Nov 2025

8/10 Good

Timothy

Stayed 1 night in Nov 2025

2/10 Terrible

Nancy

Liked: Cleanliness
When I arrived, I had to visit the front desk several times. The telphone was not connected so thus I had to go down to the front desk. There were no instructions as to the WiFi code nor how to work the TV. When I checked out, there had no record of my Travelocity payment so they wanted to charge me the full room rate. There was no free breakfast since ther person responsible did not show up. I will never stay at the Hampton Inn Carbondale again. Totally unacceptable customer service.
Stayed 1 night in Nov 2025

4/10 Poor

Nancy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Hampton is going through a renovation. The physical aspects are good; the people are trying and very friendly. But the communications are not good at all. The telephone was sitting alone and not connected. The wi fi would not connect. The TV instructions were non existent. After 3 visits to the front desk, my issues were resolved.
Stayed 1 night in Nov 2025

10/10 Excellent

Onyebuchi

Stayed 3 nights in Nov 2025

8/10 Good

Connie

Liked: Cleanliness, staff & service
Parking not adequate need more handicap spaces..had a handicap room on 2nd floor had only handrail in slanted sides of tub Need hi rise toilet and handicap rails by toilet And walk in shower .non smoking room smelled musty no security door main floor missing locks not a seured facility. Will not be staying here again no ice machines working on 2nd and 3 rd floor
Stayed 3 nights in Nov 2025

10/10 Excellent

ARNITA BROOKS, Cordova

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
DID'NT EAT BREAKFAST. 24 HOUR OR LESS STAY
Stayed 1 night in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, check in was quick, all personnel were courteous.
Stayed 1 night in Nov 2025

6/10 Okay

Debra

Traveled with family
Disliked: Cleanliness, amenities
The bed had a dirty bottom sheet and the mattress was uncomfortable. Unacceptable to have dirty sheets! The tub felt unsafe as the bottom was not flat snd there wasn’t a rubber bath mat. The towels were nice though and the breakfast had a lot if variety
Stayed 1 night in Nov 2025

10/10 Excellent

dawn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet room and everything is clean
Stayed 1 night in Nov 2025

8/10 Good

Laura

Stayed 1 night in Nov 2025

2/10 Terrible

james

Stayed 2 nights in Oct 2025

8/10 Good

Raina

Business traveler, Traveled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
1/3 of parking is occupied by 6-8 large shipping containers. I also reached out to the property days prior to request a room &end near the stairwell and away from the beaten pass since I was traveling with two small dogs. But that request was not granted I was put two doors away from the elevator and a heavy traffic area.
Stayed 2 nights in Oct 2025

8/10 Good

raymond

Liked: Staff & service, amenities
The staff was courteous.
Stayed 2 nights in Oct 2025

4/10 Poor

Mayah

Disliked: Cleanliness, property conditions & facilities
Room toilet was disgusting as if no one cleaned the room prior. Would not recommend
Stayed 1 night in Oct 2025

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2025

6/10 Okay

Cindy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hot tub was clean, but cold so didn't get to use. Moved on to a different town rather than stay another day. Seemed understaffed.
Stayed 1 night in Oct 2025

6/10 Okay

ROB, Taylorville

Stayed 2 nights in Oct 2025

6/10 Okay

Jim

Traveled with partner, Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Room had carpet stains. Elevator looked like it hasn’t been clean for some time. Finger prints all over. Threshold was needs major polishing. Booked the room through Expedia and it was cheaper than dealing directly with the hotel. I’m sure they give the less desirable rooms to Expedia customers. Our view was the back side of the extended facade. Breakfast was ok! Ice machine was out of service on the 2nd floor! Think they would put a sign on the machine stating out of service!
Stayed 1 night in Oct 2025

6/10 Okay

Kyle

Disliked: Cleanliness
The coffee supply was very limited, and very slow to make and refill dispensers. The carpet and rugs were covered in stains and debris throughout lobby, breakfast area, each level, along with elevator. Seemed like the cleanliness was bear minimum.
Stayed 2 nights in Oct 2025

4/10 Poor

Timothy

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I got in a few hours late (past midnight) because of a delayed flight. When I arrived at the DoubleTree, I was treated very poorly by the night worker Andrew. He was very rude to me and told me he would have to charge me for 2 nights instead of 1, even though I already paid for the night I was arriving for. Thankfully management made it right in the morning but I don’t plan to stay here again. I recommend Hilton or Hampton Inn around the corner. MUCH better customer service. I recommend management require Andrew to go through training for customer service.
Stayed 1 night in Oct 2025

8/10 Good

johnnie

Liked: Staff & service
Staff was very friendly and helpful
Stayed 1 night in Oct 2025

6/10 Okay

Richard

Traveled with family
Liked: Staff & service, room comfort

Hampton now rates bottom of our choices.

Climate control very noisy. Breakfast quality was below average. Very noisy doors in the middle of the night. Back entry door had no lock in place.
Stayed 2 nights in Oct 2025

2/10 Terrible

Steven

Stayed 1 night in Oct 2025

10/10 Excellent

Heather

Stayed 1 night in Sep 2025

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