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Comfort Inn Sydney

2.5 out of 5.0

Recent guest reviews

We were very pleased with the Comfort Inn. The room was clean and the bed slept very good. This was a great location for us. Plenty of restaurants in the area. They had plenty of hot water and the towels were nice and fluffy. We found the room to be very suitable for us and would stay here again. The breakfast was typical Choice Hotels which is fine. The staff were also polite and helpful.

Standard hotel, nothing fancy but good location, good price, clean and quiet, staff pleasant and helpful. Would stay here again as it is close to restaurants and walkway along the river. Only negative: no elevator so be prepared to deal with steps and luggage.

Arrived with my group of 52 seniors to find they had put,us all on the second floor and no elevator. Once I got past that the place was ok. Rooms were clean, good location, complimentary breakfast was adequate and well stocked. The parking lot was difficult for my bus but would be ok for cars.

The Comfort Inn is a budget hotel and located near Sydney, Nova Scotia. The downtown Sydney area is about a 5 - 10 minute drive. The hotel is two floors and does not have an elevator so anyone with a lot of luggage or mobility issues should keep that in mind. Staff at check in was good, lots of free parking, wifi worked well. Breakfast room won't accommodate if the hotel is full but you could take it back to your room. We found the housekeeping a bit suspect. There is a fridge and microwave in the room which is a nice addition. Enough towels provided. Hot water had good pressure. Overall the room was clean but the coffee maker was not cleaned out from the previous guest for one of our party and for us, after the first of two nights, the coffee maker in our room wasn't cleaned out either. We did ask at the desk in the evening for more coffee which we received but then the next day, the housekeeping didn't leave the normal coffee allottment. The idea was to have extra available.I guess we should have left a note asking for more. The breakfast is free but unless you are happy with cereal and toast, you won't likely enjoy it. The eggs and sausage patties were barely warm, the eggs being all exactly the same size and shape including the yolks, as if they were thinly sliced off a loaf. The sausage was like cardboard. Coffee was not very good. We couldn't face it the second morning and ate elsewhere. Overall, not a bad place to stay on a budget for a night or two but improvements could be made.

This was our 2nd choice for a place to stay, the 1st being sold out. I really can't find anything to be negative about yet when we left I can't say it was an outstanding experience. The facility seems a bit dated yet we found it clean. Our room was pleasant enough, the beds were comfy and the bathroom clean. The TV was terrible, the picture being much less than clear, almost as if the signal was still coming in via an antenna. It was very quiet though and we had a good sleep. The breakfast was nothing special - standard fare for these types of places. We had enough to eat and it wasn't distasteful. Check in and out was easy and quick. The hotel is located on what I believe is the main street so if you're driving there around 5 p.m. the traffic is horrendous. In summary it wasn't a bad place nor was it outstanding. Maybe what makes me unsure is that I found it pretty expensive for an ordinary place but then accommodation in Sydney seems to me to be overpriced.

It is the little things that count and make me happy when I stay at a hotel - cleanliness, friendly staff, everything you need. Unfortunately so much to complain about with this hotel. The stopper in the sink was stuck in the sink so water would not go down. My husband dug it out with a nail file and placed it on the sink counter, no toilet paper in the bathroom (so I had to run down to the desk while my husband waited), no laundry bag in the room (we are on a TRIP and have dirty laundry). At breakfast, the apple juice was just like water (no juice in there), the trash barrel was overflowing, and the woman manning the breakfast area was also doing the laundry at the same time. Too many things wrong for me. It was also the most expensive hotel by over $50 than any other on our entire trip.

We were greeted by friendly, helpful staff, however, the ground were littered with trash. Walking through the hall to our room, we could hear loud music and smell marijuana coming from a nearby room. Our room was so small we could hardly get around in it; it was clean, however. Our beds were comfortable, but the eggs were very watery in the morning at breakfast. I would not recommend this hotel. We won't return.

Our room was clean and comfortable. Unfortunately we couldn't get the WiFi to work. The staff was friendly and helpful especially the evening clerk Marie who took our reservation and then guided us to a good place to eat and advised us on places to see.We were able to request a ground floor room which was nice. The continental breakfast was to be expected.

I've stayed at a few Comfort Inns over the years which is why I chose it for this trip. Unfortunately I was let down. The room in general was ok, surprised There was no elevator to the second floor. There was hair in the bathtub, no toilet paper on the roll and no spare. Went to the front desk in the morning at check out to let them know. Waited there for 10minutes and no one showed up to the front desk. Had to leave as I would have been late to my meetings for the day. Dropped my keycards on the desk and left.

Old 2 story motel with no elevator, the furnishings are old and beat up. The television reception is poor. The area for the complimentary breakfast is too small to accommodate the number of guests at the hotel. These are the postive things the hotel has to offer. We had a reservation for 3 nights, when we returned to the room on the 2nd day the room had not been cleaned. There were wet used towels in the bathroom, dirty drinking glass in the room, and we had to make our beds. When we contacted the front desk we were told there wasn't enough staff to clean our room. We emailed Choice Hotel Customer Relations, but have not received any return correspondence. Apparently they don't care.

368 Kings Rd Sydney NS

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Business center

Within a short walk of Membertou Heritage Park, Comfort Inn Sydney is within a mile (2 km) of Bethel Presbyterian Church. This 61-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. In central Sydney, the hotel is also close to Cape Breton Centre for Craft and Design and Centre 200.


Dining

Start your day off right with a free full breakfast offered each morning.


Rooms

Comfort Inn Sydney's 61 air-conditioned rooms provide sofa beds, microwaves, and refrigerators. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Coffee makers, free weekday newspapers, and free local calls are also available.


Property features

Comfort Inn Sydney features free WiFi in public areas, a business center, and coffee in a common area. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include free newspapers and a TV in a common area.

Room options

Comfort Care, Double Room, 2 Double Beds

Full 2 | Sleeps 4

Comfort Care, Room, 2 Double Beds

Full 2 | Sleeps 4

Standard Room, 1 Queen Bed, Non Smoking, Ground Floor

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

62% of guests recommend this hotel

Total of 172 reviews