Superb service , GISELLE -la plaza hostess ,ALBERTO - bar tender , JOSE - bar waiter
First there was an error in my booking. Although I entered all of my information into Orbitz and that of both of my 2 daughters. Then I preceded to fly all the of us to Mexico. Upon arriving to Dreams Vista we encountered the very long check in process. This is when I was informed that my reservation was for 2 people... NOT both of my daughters that I have flown to Mexico. Trying to negotiate where the apparent error occurred and no luck reaching Orbitz, Dreams Vista took full advantage of my captive situation! I had no choice but pay the ridiculous addition fee they had decided on! After that 2 hour ordeal, we went to our room. The room was very nice and hotel location is beautiful but the design is terribly flawed. Because of the decision to place the hotel at a different angle to the beach .. different than all surrounding hotels. The Dreams Vistas massive pool is void of any sun after 3:00 pm, leaving everyone to vacate the very strong winds and darkness. So what to do at 3:00 at a all inclusive resort, well don’t try to sit at the roof top pool, because that requires an additional daily charge! Then what you eat ... although there were a few glimmers of “that’s good” they were very few and far between! My suggestion is to fill up on breakfast! Try to ignor the selling tours that are constantly praying through the hotel, and you will be asked! We spent most of our say on private excursions. These were arranged by a service offered by Dreams, they were very helpful!
Beautiful resort!! 5 Star service! Top notch food and drinks. Honeymoon suite was amazing, preferred rooftop was fantastic, the views are beautiful. Beach is intimate and very clean. Great experience!
Great place to stay. The hotel is very clean and the staff is extremely friendly. Great views from your room of Cancun. We didn't have any bad experiences with the food. All the restaurants had many options and the food was really good. Our favorite was the hibachi grill. Our 13 yr old daughter loved room service. Love the entertainment team. Lots of fun activities throughout the day and night. The only things I wish were better was the beach area and ocean swimming. Not sure if this is typical for most hotels but couldn't get in the water. The water was very murky. Overall, this place is amazing and I would highly recommend it.
Staff is AMAZING! Everything is super clean and dtaff goes above and beyond to make you feel at home .
We really enjoyed our stay at the resort, food was absolutely delicious, Arturo was a great server. Entertainment crew was fantastico, Berenice and Mario went above and beyond to keep kids busy and happy. We also enjoyed the night shows. The catamaran ride was very relaxing and beautiful. The rooftop with infinity pool was the most superb place in the resort.The only thing that was missing was the beach, it was pretty small but they said they would expand it soon. We would definitely come back!!!
Puerto Cancun Golf Course is within a mile (2 km) of Dreams Vista Cancun Golf & Spa Resort - All Inclusive, and other popular attractions like Puerto Cancun Marina Town Center are within a few miles (5 km). This 416-room, 4-star resort has 4 outdoor pools along with a marina and a full-service spa.
This resort is home to 7 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free daily manager's reception.
Dreams Vista Cancun Golf & Spa Resort - All Inclusive's 416 air-conditioned rooms provide furnished balconies or patios, free bottled water, and ceiling fans. Guests can expect free WiFi and 48-inch Smart TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Safes, phones, and ironing boards are also available.
Dreams Vista Cancun Golf & Spa Resort - All Inclusive features a marina, a full-service spa, and 4 outdoor pools. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this beach resort include a free water park, a children's pool, and a fitness center.
Superb service , GISELLE -la plaza hostess ,ALBERTO - bar tender , JOSE - bar waiter
First there was an error in my booking. Although I entered all of my information into Orbitz and that of both of my 2 daughters. Then I preceded to fly all the of us to Mexico. Upon arriving to Dreams Vista we encountered the very long check in process. This is when I was informed that my reservation was for 2 people... NOT both of my daughters that I have flown to Mexico. Trying to negotiate where the apparent error occurred and no luck reaching Orbitz, Dreams Vista took full advantage of my captive situation! I had no choice but pay the ridiculous addition fee they had decided on! After that 2 hour ordeal, we went to our room. The room was very nice and hotel location is beautiful but the design is terribly flawed. Because of the decision to place the hotel at a different angle to the beach .. different than all surrounding hotels. The Dreams Vistas massive pool is void of any sun after 3:00 pm, leaving everyone to vacate the very strong winds and darkness. So what to do at 3:00 at a all inclusive resort, well don’t try to sit at the roof top pool, because that requires an additional daily charge! Then what you eat ... although there were a few glimmers of “that’s good” they were very few and far between! My suggestion is to fill up on breakfast! Try to ignor the selling tours that are constantly praying through the hotel, and you will be asked! We spent most of our say on private excursions. These were arranged by a service offered by Dreams, they were very helpful!
Good afternoon, dear guest. First and foremost we would like to thank you for selecting our resort as your host on your recent gateway to our destination. It was truly a pleasure receiving you; we appreciate that you have taken the time to share your experience, your feedback is a matter of importance to us. We appreciate your gracious comments on your suite and the excursions provided by our internal destination management, which is AMstar. Though, it is with truly great sadness to learn of your disappointing experience, especially with the reservation process, rest assured we were working with your agency to give you the best option according to the category chosen. Please be certain that we have taken your feedback very seriously and we are working in our opportunity areas to deliver a finer experience to our guests at the front desk. All your feedback has reached our Management and we are working on the aspects you have raised during your stay. We can only renew our apologies. I truly hope that my response to your comments restores some semblance of trust in our Resort. Once again, we thank you for taking the time to share your overview with us, and sincerely hope we have the opportunity of being your hosts one more time in the future. Sincerely, Antonio Velázquez Social Media Coordinator
Beautiful resort!! 5 Star service! Top notch food and drinks. Honeymoon suite was amazing, preferred rooftop was fantastic, the views are beautiful. Beach is intimate and very clean. Great experience!
Good afternoon, dear guest, On behalf of the entire staff of Dreams Vista Cancun Golf & Spa Resort, we would like to thank you for taking the time to post your opinion about your recent stay at our resort, your new home in the Mexican Caribbean. It was truly a pleasure being your hosts during your recent gateway and it is our most pleasure to learn that you were satisfied with the service as it shows our consistency in maintaining the Dreams Resorts brand standards. We truly look forward to welcoming you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort. Best Regards!
Hola, dear guest! On behalf of the entire staff of Dreams Vista Cancun Golf & Spa Resort, we would like to thank you for taking the time to post your opinion about your recent stay at our resort, your new home. It was a pleasure being your hosts during your recent gateway to the Mexican Caribbean. It's our most pleasure to learn that you were satisfied with the service as it shows our consistency in maintaining the Dreams Resorts brand standards. We truly look forward to welcoming you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort. Sincerely, Antonio Velázquez Social Media Coordinator Dreams Vista Cancun Golf & Spa Resort
Great place to stay. The hotel is very clean and the staff is extremely friendly. Great views from your room of Cancun. We didn't have any bad experiences with the food. All the restaurants had many options and the food was really good. Our favorite was the hibachi grill. Our 13 yr old daughter loved room service. Love the entertainment team. Lots of fun activities throughout the day and night. The only things I wish were better was the beach area and ocean swimming. Not sure if this is typical for most hotels but couldn't get in the water. The water was very murky. Overall, this place is amazing and I would highly recommend it.
Hello, dear Ms. Angie We would like to thank you for selecting Dreams Vista Cancun Golf & Spa Resort as your host on your recent gateway to our destination. It was a pleasure receiving you and we appreciate that you have taken the time to share your experience through these means. We are very pleased to read that we lived up to your expectations. In addition, we are glad to read that you have enjoyed our staff’s attentive service; we can assure you that we will forward your kind words with our team members as a motivation to keep up with our good job. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience at Dreams Vista Cancun Golf & Spa Resort, your new home in the Mexican Caribbean. Please feel confident to reach us prior to your next visit if you need anything, it will be a pleasure to assist you! Warmest regards from Cancún! Sincerely, Antonio Velázquez Social Media Coordinator Dreams Vista Cancun Golf & Spa Resort
Hola, dear guest! On behalf of the entire staff of Dreams Vista Cancun Golf & Spa Resort, we would like to thank you for taking the time to post your opinion about your recent stay at our resort, your new home in the Mexican Caribbean. It was a pleasure being your hosts during your recent gateway & It's our most pleasure to learn that you were satisfied with the service as it shows our consistency in maintaining the Dreams Resorts brand standards. We truly look forward to welcoming you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort. Sincerely, Antonio Velázquez Social Media Coordinator Dreams Vista Cancun Golf & Spa Resort
Staff is AMAZING! Everything is super clean and dtaff goes above and beyond to make you feel at home .
Hola, dear MC! On behalf of the entire staff of Dreams Vista Cancun Golf & Spa Resort, we would like to thank you for taking the time to post your opinions on your experience at our resort. It was a pleasure being your hosts during your gateway to the Mexican Caribbean and it's our most pleasure to learn that we lived up to your expectations. The attitude of the staff members aims to exceed the expectations of all our guests and provide them with personalized service. We can assure you that we will send your kind words to the members of our team as motivation to continue with our good work. We appreciate your gracious comments as it shows our consistency in maintaining the Dreams Resorts brand standards. We also invite you to share your feedback through your favorite review platform, for us your comments are the most important thing. Sincerely, Antonio Velázquez Social Media Coordinator Dreams Vista Cancun Golf & Spa Resort
We really enjoyed our stay at the resort, food was absolutely delicious, Arturo was a great server. Entertainment crew was fantastico, Berenice and Mario went above and beyond to keep kids busy and happy. We also enjoyed the night shows. The catamaran ride was very relaxing and beautiful. The rooftop with infinity pool was the most superb place in the resort.The only thing that was missing was the beach, it was pretty small but they said they would expand it soon. We would definitely come back!!!
Hola, dear guest! On behalf of the entire staff of Dreams Vista Cancun we would like to thank you for taking the time to post a review of your stay at our resort. It was a pleasure being your hosts during your recent gateway to the Mexican Caribbean. It's our most pleasure to learn that your stay was wonderful and you enjoyed our service and facilities, especially at the Sky Pool. We appreciate your gracious comments as it shows our consistency in maintaining the Dreams Resorts brand standards. Your feedback has been shared with all the team members, especially with Berenice and Mario, as a motivation to keep up our work. We truly look forward to welcoming you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort. Sincerely, Antonio Velázquez Social Media Coordinator Dreams Vista Cancun Golf & Spa Resort
Dear guest, On behalf of the entire staff of Dreams Vista Cancun Golf & Spa Resort, we would like to thank you for taking the time to post your opinion about your recent stay at our resort, your new home in the Mexican Caribbean. It was truly a pleasure being your hosts during your gateway and it is our most pleasure to learn that you were satisfied with the service provided, as it shows our consistency in maintaining the Dreams Resorts brand standards. Rest assured we will forward your kind comments to our team as a motivation to continue with our great job. We truly look forward to welcoming you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort. Best Regards!