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BOK21

3.0 star property

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Photo gallery for BOK21

Exterior
Free WiFi, bed sheets
Free WiFi, bed sheets
Habitacion Suite | Terrace/patio
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Bonampak, Cancun, QROO, 77500
  • Place, Benito Juarez Municipal Building
    ‪9 min walk‬
  • Place, Las Palapas Park
    ‪11 min walk‬
  • Place, Plaza Las Americas
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for Habitacion King

Free WiFi, bed sheets

Habitacion King

  • Sleeps 2
  • Free WiFi

View all photos for Habitacion Doble Individual

Free WiFi, bed sheets

Habitacion Doble Individual

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Habitacion King

Free WiFi, bed sheets

Habitacion King

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Habitacion Suite

Habitacion Suite | Free WiFi, bed sheets

Habitacion Suite

7.2 out of 10
Good
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite

Free WiFi, bed sheets

Suite

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Business Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Cancun

Located in Downtown Cancun within a short walk of Plaza Las Americas, BOK21 is within a few miles (5 km) of other popular sights such as Playa Tortugas. This 42-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and concierge services.

What's nearby

  • Ceviche Square - 5 min walk - 0.3 miles
  • Benito Juarez Municipal Building - 9 min walk - 0.5 miles
  • Las Palapas Park - 11 min walk - 0.6 miles
  • Plaza Las Americas - 13 min walk - 0.7 miles
  • Plaza 28 - 17 min walk - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Patravali - ‬4 min walk
  • ‪El Expendio Café Kobá - ‬6 min walk
  • ‪Chila & Quil - ‬8 min walk
  • ‪Rolandi's - ‬5 min walk
  • ‪Mr. Pampas Cancún - ‬3 min walk

About this property

BOK21

Guests staying at BOK21 enjoy free WiFi in public areas, a terrace, and a garden. Free parking is included with your stay. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations.
Guests can expect to find free WiFi and 55-inch flat-screen TVs with digital channels and Netflix. Coffee makers and free toiletries are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: MXN 83 to 119 for adults and MXN 83 to 119 for children

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • 6 steps to reach entrance
  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 83 to 119 for adults, and MXN 83 to 119 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

BOK21 Hotel
BOK21 Cancun
BOK21 Hotel Cancun

Frequently asked questions

Is a free cancellation option available at BOK21?

BOK21 offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at BOK21?

As of Jun 16, 2026, prices found for a 1-night stay for 2 adults at BOK21 on Jun 20, 2026 start from $51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to BOK21?

This hotel is situated in Downtown Cancun within a short 11-minute walk of Plaza Las Americas and also 12 minutes on foot from Las Palapas Park. You'll also find Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez within a short drive.

Is parking available on site at BOK21?

Yes, self parking is offered for free at the hotel.

Does BOK21 have a casino on the premises?

No, BOK21 doesn't have a casino.

Is there an indoor pool at BOK21?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at BOK21?

Couples staying at this hotel will appreciate amenities like Netflix as well as concierge services and a terrace.

Are there hot tubs at BOK21?

No, there isn't a spa tub at this hotel.

Does BOK21 feature a restaurant that includes a breakfast menu?

BOK21 offers a cooked-to-order breakfast each morning for a surcharge though there is no restaurant.

Does BOK21 allow pets to stay for free?

No, pets and service animals aren't allowed at BOK21.

Are there connecting rooms at BOK21?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to BOK21?

The closest major airport to BOK21 is Cancun Intl. Airport (CUN), which is 10.7 mi away (21 minutes by car).

Are there rooms with balconies that I can book at BOK21?

Yes, some guestrooms at BOK21 offer a balcony and may feature city views.

BOK21 Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 75 out of 165 reviews
Rating 8 - Good. 46 out of 165 reviews
Rating 6 - Okay. 20 out of 165 reviews
Rating 4 - Poor. 9 out of 165 reviews
Rating 2 - Terrible. 15 out of 165 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Bradley Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Jonas Hernandez

Liked: Cleanliness, amenities, property conditions & facilities
Everything was really good we happy about it
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Jamal

Liked: Cleanliness
Nice affordable hotel. Close to a lot of restaurants and bars, I took the bus down the hotel zone many times they run constantly and its less than 20 pesos. Nothing fancy but got the job done.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

mohamad

Liked: Cleanliness, staff & service, amenities
Everything was good
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Arturo

Nice room
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Karl Andrew

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The property was solid and good shape, I like the area, very safe and convenient. Great restaurants nearby and convince stores. Receptionist was nice and friendly. Rooms are a bit old but clean and door locks are strong and safe. Bathroom should have a longer curtains so that the toilet area are not flooded. So far my stay was great and easy.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jamal

Liked: Cleanliness, property conditions & facilities
Central area
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
staff were great ,rooms were clean ,if you're gonna be out all day ,this is the place ,is within 10 minutes of all beaches in Cancun and alll major tourist attractions but the best part is super cheap you can't beat it.is a simple room with a nice bed , bathroom,ac,tv for the price it's great .would recommend if you just want a bed and a bathroom and are gonna be exploring Cancun
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Vincent

Liked: Cleanliness, property conditions & facilities
Clean-room, noise didn’t bother me too much but if you’re a light sleeper you may have a hard time. Friendly staff, affordable and not too far from the bus station.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in a convenient location within walking distance of shop, restaurant and entertainment
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff was good & helpful. But no fridge or microwave in the room.
Stayed 12 nights in Jan 2026
Verified

2/10 Terrible

Idali

Disliked: Staff & service, amenities, property conditions & facilities
No hot water, no elevator. It’s clean for the price but no fridge or microwave
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Esthevenson

Liked: Cleanliness, amenities, property conditions & facilities
5stars
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Ashoka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like staying at this clean hotel. its close to the city areas and also tourist restaurant areas. and also the main mall. all walkable or short drives. parking is tricky but there is space.
Stayed 3 nights in Sep 2025
Verified

2/10 Terrible

James

Disliked: Cleanliness, amenities, property conditions & facilities
Lights in bathroom didn't work, no hot water, no towels in room, overall it was just not good. Approached the front desk with my concerns and they just shrugged so we moved to a different motel.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Ashoka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

mario

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AC split unit was leaking water into a paint bucket inside the room, very noisy, after complaning for several minutes to a room in the 4th floor, no elevator....
Stayed 4 nights in Feb 2026
Verified

4/10 Poor

Anthony

Liked: Staff & service
Parking is barely available. Good location to walk to several good restaurants. This is right in the middle of a roundabout, it’s LOUD all day and night. I suggest bringing foam ear plugs, not joking, it’s THAT LOUD. Asked to move rooms and was denied. Hot water 10 minutes to get warm enough for tepid shower.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, property conditions & facilities
Happy
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Ashoka

Liked: Cleanliness, amenities, property conditions & facilities
CLEAN ROOMS, WELL MAINTAINED.. HOT WATER. nice staff . good parking
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Byron

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, but theres a lot of noisy traffic in front the hotel.
Stayed 2 nights in Jul 2023
Verified

8/10 Good

ken

Liked: Property conditions & facilities
Amazing
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Francisco

Liked: Amenities, property conditions & facilities
The property sits on a Main Avenue with a well sized balcony facing the beautiful roundabout, the traffic was not bad even for a Friday night, a lot of places with in a 10 minute safe walk, the room was simple and fairly clean, hot water shower and a confortable bed is what I needed. The front desk boy was missing when i arrived so had to stand outside the looked building doors for several minutes, no one answered their phone the few times I called, the supervisor lady showed up and let me in. It would be great if the pedestrian crossing signal beeping can be turned down. That when ton all night.
Stayed 1 night in Dec 2025