Hotel Indigo Birmingham Five Points S - UAB by IHG

4.0 star property
Art Deco hotel with a 24-hour fitness center and a 24-hour front desk

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Photo gallery for Hotel Indigo Birmingham Five Points S - UAB by IHG

Standard Room, 1 King Bed | Lobby
Reception
10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe
10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Pet friendly
  • Housekeeping
  • Bar
  • Breakfast available

Explore the area

Map
1023 20th Street South, Birmingham, AL, 35205
  • University of Alabama at Birmingham
    ‪11 min walk‬
  • Birmingham Zoo
    ‪3 min drive‬
  • Birmingham Jefferson Convention Complex
    ‪3 min drive‬
  • Birmingham, AL (BHM-Birmingham Intl.)
    ‪18 min drive‬

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Room options

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Birmingham

Located in Downtown Birmingham within a short walk of University of Alabama at Birmingham, Hotel Indigo Birmingham Five Points S - UAB by IHG is within a mile (2 km) of other popular sights such as Vulcan Statue. This 4-star hotel has 63 rooms and welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • University of Alabama at Birmingham - 11 min walk - 0.6 miles
  • UAB Hospital - 13 min walk - 0.7 miles
  • Birmingham Zoo - 3 min drive - 1.7 miles
  • Birmingham Jefferson Convention Complex - 3 min drive - 1.9 miles
  • Sloss Furnaces - 5 min drive - 2.3 miles

Getting around

  • Birmingham Station - 7 min drive
  • Birmingham International Airport (BHM) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min walk
  • ‪Surin West - ‬1 min walk
  • ‪Al's Deli & Grill - ‬7 min walk
  • ‪Jim 'N Nick's Bar-B-Q - ‬2 min walk
  • ‪IKKO Japanese Fusion - ‬2 min walk

About this property

Hotel Indigo Birmingham Five Points S - UAB by IHG

Art Deco hotel with a 24-hour fitness center and a 24-hour front desk
At Hotel Indigo Birmingham Five Points S - UAB by IHG, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is offered for USD 38 per day. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, a computer station, and express check-in.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include iPod docks, coffee makers, and free weekday newspapers.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 38 per day)
  • Secured, covered valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 30 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1932
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 24 to November 24:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 13 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 30 for adults, and USD 5 to 30 for children
  • Covered self parking fee: USD 38.00 per day (in/out privileges)
  • Covered valet parking fee: USD 38 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Highland Ascend Collection
Highland Downtown/UAB Ascend Collection
Highland Hotel
Hotel Highland
Hotel Highland Ascend Collection Hotel
Hotel Highland Downtown/UAB Ascend Collection Hotel
Hotel Highland Downtown/UAB Ascend Collection Hotel Birmingham
Highland Downtown/UAB Ascend Collection Birmingham
Hotel Highland Birmingham
Highland Birmingham
Hotel Highland Downtown UAB Birmingham
Hotel Highland Downtown UAB
Highland Downtown UAB Birmingham
Highland Downtown UAB
Hotel Indigo Birmingham Five Points S UAB
Hotel Indigo S UAB
Indigo Birmingham Five Points S UAB
Indigo S UAB
The Hotel Highland Downtown UAB
Hotel Indigo Birmingham Five Points S UAB
Hotel Indigo Birmingham Five Points S UAB an IHG Hotel
Hotel Indigo Birmingham Five Points S - UAB by IHG Hotel
Hotel Indigo Birmingham Five Points S - UAB by IHG Birmingham

Frequently asked questions

Is a free cancellation option available at Hotel Indigo Birmingham Five Points S - UAB by IHG?

Hotel Indigo Birmingham Five Points S - UAB by IHG offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Indigo Birmingham Five Points S - UAB by IHG?

As of Apr 19, 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo Birmingham Five Points S - UAB by IHG on Apr 22, 2025 start from $108.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel Indigo Birmingham Five Points S - UAB by IHG?

This hotel is situated in Downtown Birmingham within a short 10-minute walk of Alabama Museum of Health Sciences and also 15 minutes on foot from Alys Robinson Stephens Performing Arts Center. You'll also find Regions Field and McWane Science Center within a short drive.

Is there parking available at Hotel Indigo Birmingham Five Points S - UAB by IHG?

Yes, secured valet parking is offered for USD 38 per day with in/out privileges. Accessible parking is also available for guests.

Does Hotel Indigo Birmingham Five Points S - UAB by IHG include a casino on the premises?

No, Hotel Indigo Birmingham Five Points S - UAB by IHG doesn't have a casino.

Will I find an indoor pool at Hotel Indigo Birmingham Five Points S - UAB by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Indigo Birmingham Five Points S - UAB by IHG?

Couples staying at this hotel will appreciate amenities like Egyptian cotton sheets and a rainfall showerhead as well as a bar.

Does Hotel Indigo Birmingham Five Points S - UAB by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Indigo Birmingham Five Points S - UAB by IHG feature a restaurant that includes a breakfast menu?

Yes, Hotel Indigo Birmingham Five Points S - UAB by IHG serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Hotel Indigo Birmingham Five Points S - UAB by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Indigo Birmingham Five Points S - UAB by IHG for a fee of USD 75 per pet, per stay.

Are there connecting rooms at Hotel Indigo Birmingham Five Points S - UAB by IHG?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Indigo Birmingham Five Points S - UAB by IHG?

The closest major airport to Hotel Indigo Birmingham Five Points S - UAB by IHG is Birmingham International Airport (BHM), which is 7.3 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Hotel Indigo Birmingham Five Points S - UAB by IHG?

No, at Hotel Indigo Birmingham Five Points S - UAB by IHG, there aren't any guestrooms that list a balcony.

Hotel Indigo Birmingham Five Points S - UAB by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 405 out of 1002 reviews
Rating 8 - Good. 230 out of 1002 reviews
Rating 6 - Okay. 142 out of 1002 reviews
Rating 4 - Poor. 106 out of 1002 reviews
Rating 2 - Terrible. 119 out of 1002 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Marty

Liked: Cleanliness
Disliked: Staff & service
Reported a toilet issue at 6:00 AM. Went to appointment. Came back at 10:30 AM and still was not fixed. Maintenance staff was in empty room down the hall repairing a soap dispenser. Had to go down eight floors to lobby to use toilet. I think a toilet in an occupied room should take precedence over a soap dispenser in an unoccupied room. Corporate gave me some "points" to make up for it, but couldn't tell me what the points were worth, not even for that hotel. I go to Birmingham often, will not stay there again.
Stayed 1 night in Feb 2025

4/10 Poor

Lauren

Traveled with family
Disliked: Property conditions & facilities
Everything was broken at this property— WiFi was out the entire stay; elevators were broken; bathroom door was broken and would not close. Not very clean either. Asking for refund.
Stayed 1 night in Feb 2025

2/10 Terrible

Courtney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

DONT STAY HERE

This was the worst experience of my life. I got stuck in the elevator on like the 4th day and when I arrived the elevator was down but they assured us it was fixed. They charged me an extra $537 and the manager was very rude when questioned about it and could not explain it. The desk clerks were rude with the exception of one and because i was livid about getting stuck in the elevator and the other things leading up to that point a desk clerk asked me to leave but would not let me go up to my room to collect my belongings so the police were called and they treated me like a common criminal. There were others patrons saying the same things I was and they all said this was nothing like other Hotel Indigo’s they had stayed in.
Stayed 3 nights in Jan 2025

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Toby

Stayed 1 night in Nov 2024

4/10 Poor

graciela

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible condition
Stayed 1 night in Dec 2024

4/10 Poor

Sherri, Pelham

Traveled with family
Disliked: Amenities
Beautiful property in a declining part of Birmingham. Additionally the property is run by poorly trained and managed staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lachelle

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was fine, the woman was a bit rude through the process but was fine the next morning when we left. The beds are uncomfortably hard but the room was clean.
Stayed 1 night in Dec 2024

8/10 Good

JOSEPH

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

kelleigh

Stayed 1 night in Nov 2024

2/10 Terrible

Stacy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Terrible decision to stay here!

The room was not clean, what looked like sticky ketchup on the floor by the entry door, appeared not to have been mopped, hair left in the shower, room phone didn’t work when I needed to call the front desk and to top it off NO HEAT on a night that was 20* outside and had a room full of windows! It was freezing in the room!! I made 3 trips downstairs to complain to the front desk to please get it working, but she seemed too busy on the ph with earbud in her ear to care and told me no maintenance available on the weekends. I asked for it to be fixed by next morning and to speak to the manager, which neither happened before I checked out on Sunday morning. I’ve stayed at this location numerous times over the years, but it’s beyond terrible now and I WILL NOT EVER stay here again!
Stayed 2 nights in Dec 2024

8/10 Good

Chelsea

Liked: Cleanliness, staff & service
Staff was friendly. Shower did not work properly but overall it was beautiful on the inside.
Stayed 1 night in Dec 2024

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Good, but no cigar.

I had only three problems with IGH, otherwise everything else was fine. First, I couldn't get the temperature in the room to stay above 71 degrees, and it was 28 degrees outside for 3 of the 5 nights. So, with the 6 huge windows in the room, it constantly felt cold at night. Secondly, while there was a coffee maker in the room, there was no regular coffee and no coffee cups - even though the towels were changed every day. Finally, the hand soap dispenser and the body lotion dispenser went empty on the 3rd day and were not refilled by day 5. Little things, but they make a big difference to the stay
Stayed 5 nights in Dec 2024

4/10 Poor

Kristin, little rock

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This property probably needs better management. We arrived to a room that was not fully cleaned. The linens were piled in a chair. The front desk employee, Lexie, was doing her best to find us a fully cleaned room, but we were not the only customers that were disappointed. Despite paying an extra $10 for our son, there were only two towels. The shower leaked which caused water to pool on the floor. Despite being on the top floor, the street noise was awful. Cars raced up and down the street all night. I do not recommend this property.
Stayed 1 night in Nov 2024

2/10 Terrible

Dustin

Business traveler, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The staff, including valet, did not know what they were doing. Both valet attendees were highly unprofessional. I will not stay here again.
Stayed 1 night in Dec 2024

8/10 Good

Pamela

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unaware of parking options. Room seemed chilly to us despite 72 degree thermostat
Stayed 1 night in Dec 2024

8/10 Good

JOSEPH

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Julie

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I thought the property itself was in a good neighborhood and aesthetically, to the naked eye, is beautiful. We had several very nice staff at the front desk, but a couple acted as if we were bothering them. Many things were broken or out of order. Elevator buttons, ice machines. There was one tiny garbage can for two guests and the shampoo and body wash in the shower were both empty.
Stayed 2 nights in Nov 2024

2/10 Terrible

Mikayla

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The heat was broken in the facility and the workers refused to change our room.
Stayed 1 night in Nov 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Staff was always friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Kristal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Mikayla

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible stay. The room was freezing and the heat seemed to be broken. Took a while for the situation to be fixed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024