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Recent guest reviews

The property is conveniently located and clean. The breakfast is a nice plus.

Property was close to my conference and great for the price. I did see a baby roach and some hair in the bed that wasn't mine.

Watch your credit card with this hotel. They tried to charge an extra $300 to my card for a stay I already paid for. Luckily, my card was locked. When I inquired about it, they said Orbitz did a charge back on them. I never initiated it nor did I get a credit for it so that is between them and Orbitz. No idea why they'd try to charge me for something that is between them and Orbitz when I already paid for it.

Very well maintained, nice facility. Convenient location.

Nice hotel would love to stay there again. Very very clean

Overall nice hotel with friendly, helpful staff. Room was clean and as advertised. The only negative was that housekeeping attempted to open the door twice while we were still trying to sleep (between 8:30-9:30am).

A/C In Room Was Fair, Bed Blocked Air Flow ! Was Hot In Breakfast Area !!! Desk Staff Not The Friendliest !!!

Clean, fresh smelling, and spacious room with lots of outlets for electronics.. Comfortable bed. Quiet at night. Close to the interstate.

The staff was helpful and professional. The room was clean, comfortable and quiet. The shower was the best! Away from I-65 so there was no noise from the traffic . Close to restaurants.

Hotel staff were friendly and welcoming..Hotel manager for the day shift was a blessing..She refunded us our money for early checkout without us having to contact orbitz customer service. Overall our stay was pleasant and comfortable.

It is less than a mile from Oak Mountain Amphitheater and a safe walk, restaurants close by, hotel staff very friendly and helpful. The rooms have a sitting area and are all updated.

Nice hotels, clean.... until you turn the lights on.. ROACHES. Told the staff, nothing was done.

We stayed here to go to a concert at Oak Mountain. The room was large and super comfortable. Big spacious bathroom. We enjoyed it. It was perfect because we could walk to the concert also. Will stay again!

This hotel is a great find. I was pleasantly surprised by the room & the service.

The room was very clean, the lobby area attractive and the desk help very friendly. The cleaning staff was unkind to my wife however and that was not appreciated. The beds were ok, nothing to write home about (but they were clean and smelled good!). I would stay again for sure.

Upon our arrival we were "greeted" by a very unprofessionally dressed desk clerk who was also very unprofessional in her attitude towards the guests. We reserved one type of room and were given another type of room. This was not information that we received upon our arrival, but only after going to the room and coming back downstairs was the issue addressed. After that, the desk clerk only made excuses and was very nonchalant about the entire situation. We were informed that we could talk to the manager in the morning who was equally rude and unprofessional. The staff at this hotel is in desperate need of a change. One front desk clerk held personal telephone calls throughout the day on her cell phone. We probably wouldn't have noticed her conversations; however, she spoke very loudly so that the entire lobby could hear. The room was clean, but because of the change in our room type, it was not as comfortable as rooms that we previously had at this hotel. Nevertheless, the hotel is close to a variety of things to do. We have had better stays at this hotel, and were very disappointed on this occasion.

Hotel was in a pretty good area with lots of eating areas, activities, and shopping nearby. There was a pretty good exercise room; however, the treadmill was not working. It also had a good sized clean indoor pool, but we wish it was heated or maybe a whirlpool available. Overall, the stay was good, the staff was nice, breakfast was okay, and the place was very clean.

HAD AN GREAT TIME PEACE AND QUIET AS WELL AS RELAXATION.

Pelham Pkwy Pelham AL

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Laundry facilities

Comfort Suites Pelham Hoover I-65 places you within a mile (2 km) of Pelham Civic Complex and Verizon Wireless Music Center. This hotel has 75 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free continental breakfast. Satisfy your hunger from the comfort of your room with room service.


Rooms

All 75 air-conditioned accommodations feature sitting areas. 37-inch TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include sofa beds, microwaves, and refrigerators.


Property features

Guests of Comfort Suites Pelham Hoover I-65 enjoy access to free WiFi in public areas, a meeting room, and a seasonal outdoor pool. A stay here includes free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include coffee/tea in a common area, express check-out, and free newspapers.

Room options

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 5

Suite, Multiple Beds, Accessible, Non Smoking

Queen 2 | Sleeps 5

Guest reviews for Comfort Suites Pelham Hoover I-65

Everyone (9) Couples (5) Family (4)
4
Everyone

By on Jul 26, 2019

Review comment responded on Aug 3, 2019

thank you

4
Friends

The property is conveniently located and clean. The breakfast is a nice plus.

By on Jun 10, 2019

Review comment responded on Jun 17, 2019

Thanks for staying with us. We appreciate your feedback

4
Business Business Travelers

Property was close to my conference and great for the price. I did see a baby roach and some hair in the bed that wasn't mine.

By on Jun 7, 2019

Review comment responded on Jun 17, 2019

Thanks for staying with us. We appreciate your feedback

1
Families

Watch your credit card with this hotel. They tried to charge an extra $300 to my card for a stay I already paid for. Luckily, my card was locked. When I inquired about it, they said Orbitz did a charge back on them. I never initiated it nor did I get a credit for it so that is between them and Orbitz. No idea why they'd try to charge me for something that is between them and Orbitz when I already paid for it.

By on Jun 5, 2019

5
Families Families

Very well maintained, nice facility. Convenient location.

By on Apr 29, 2019

Review comment responded on Jun 17, 2019

Thanks for staying with us. We appreciate your feedback

5
Everyone

Nice hotel would love to stay there again. Very very clean

By on Nov 15, 2018

5

pleasant hotel convenient to amphitheater

Everyone

Overall nice hotel with friendly, helpful staff. Room was clean and as advertised. The only negative was that housekeeping attempted to open the door twice while we were still trying to sleep (between 8:30-9:30am).

By , from Hattiesburg, MS on Aug 16, 2018

Review comment responded on Oct 6, 2018

Dear Terry, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

4
Everyone

A/C In Room Was Fair, Bed Blocked Air Flow ! Was Hot In Breakfast Area !!! Desk Staff Not The Friendliest !!!

By on May 15, 2018

5

would stay here again

Everyone

Clean, fresh smelling, and spacious room with lots of outlets for electronics.. Comfortable bed. Quiet at night. Close to the interstate.

By , from Madison, TN on Jan 16, 2018

5

good place to stay

Everyone

The staff was helpful and professional. The room was clean, comfortable and quiet. The shower was the best! Away from I-65 so there was no noise from the traffic . Close to restaurants.

By , from Ohio on Nov 6, 2017

Comfort Suites Pelham Hoover I-65

2235 Pelham Pkwy, Pelham, AL 35124
url importing https://www.orbitz.com/Birmingham-Hotels-Comfort-Suites-Pelham-Hoover-I-65.h1677370-p2.Hotel-Reviews