Best Western Plus Oak Mountain Inn

The room was clean and well maintained. I would recommend it to anyone.

Hotel was clean and room was well kept. Would recommend it to anyone.

Close to everything we needed. Great staff. Room was a little "musty" smelling when we first checked in, but went away after a few hours.

I had a wonderful peaceful relaxing experience with my stay. I will recommend it to my family and friends.

The hotel was in a great location for us. We were close to each of the 4 fields we played on. The only negative is that it was two double beds and I wish they would upgrade to two queen beds. Boys enjoyed the breakfast. I was surprised (and a little disappointed) to see that there was a hotel that still offered smoking rooms. Our's was non-smoking but still had a bit of a cigarette odor. However, the staff was very helpful with that and once the air was turned on, it did go away. Overall, a pleasant stay.

We had a great visit, went to the Bama game, this took us away from traffic and still close enough. The front desk was great.

Was a very nice hotel, clean, great location and good breakfast. Very good place to stay for one night as a stop over.

Finding the place was incredibly easy. Just off the interstate so easy to start back up the next day. The room was clean along with the rest of the hotel. There were a few spots here and there that weren't perfect i.e grouted corners, little dings here and there but I expect some of that with hotels. The breakfast was really good. People always complain about complimentary breakfast but of all the traveling I have done I have yet to find the place that has a free 5 course meal. This place was more that adequate and the food was really good. Eggs, sausage, biscuits and gravy, plus cereal toast and the like. Staff was very friendly. I would stay here again if I was ever heading this way.

The staff & management were A+. The breakfast was good. Didn't get a chance to get in the pool. Bathroom was clean. The windows opens for fresh air. Bed was firm.

Loved the free wi-fi and beakfast. Room was clean, much better than other cheap hotels but dont expect a fancy bedroom.

My family of 5 stayed one night recently. We were happy with the room. It was nice, clean, and quiet. The parking lot was very well lit. I had no worries walking in and out of the hotel at night and leaving my bags in the car overnight. The free breakfast was OK. Not great, but you can't beat the price. My only complaint was that the luggage carts were allowed to park in a way that obstructed the door at the base of the stairs. In a fire that would be a major obstruction. I informed the front desk about this. I'd happily stay here again the next time we pass through town.

We had a great stay and We were pleased with the experience. Breakfast was excellent.

The hotel itself was overall very clean and decent. I was pleased with the response of the front desk, but the hotel manager needs better relationship skills. I had an family emergency (Grandpa passed away) and needed to cut my trip short to return home immediately. I called the front desk and was politely informed, after she spoke to the manager, that I need to call the booking agency to initiate anything. I immediately called the booking agency, who placed me on hold to contact the manager of the hotel, and was informed the manager wasn't available to approve any changes. After I informed the booking agency the manager was there, they stayed on the phone (cell) while I went downstairs. Once I was at the front desk, the rep went straight to the manager's office and called him to come immediately. Finally, he came out, didn't talk to the booking agency rep who called the front desk again, and approved the change in plans. Afterwards, he tried to act innocent and polite, but I knew he intentionally ducked the phone calls. So I had to hold my comments to myself and get myself and my wife out of there as soon as I could, NOT to return again.

We stayed here the night after the horrible ice storm that hit Birmingham. The desk clerk was on top of things even though they were down in staff. She was helpful with dinner suggestions and directions. The room was immaculate and very comfortable. Breakfast in the morning was complimentary which is always a nice extra. We will definitely stay here again on our snowbird route.

We stopped over on our way to Florida and again a week later on our way back. We will choose this hotel next time we are passing through. There are plenty of nearby restaurants and places to shop. Hotel staff were always friendly and helpful. Our rooms were very clean. There were plenty of clean towels and wash cloths. Our beds were firm and comfortable just the way we like them. The free breakfast was very good, plenty of choices, the coffee was fresh.

We had a really nice stay. They did forget to clean or room one day, but it was obviously just an honest mistake. They came in and took out the garbage and the wet towels, but they must have gotten side tracked and didn't come back. So, we had to got to the desk for fresh towels and garbage bags, but it was no big deal.

Needed a room close to a relative for visit on way to Florida. This was close and reasonably priced.

Very conveniently located. Pretty noisy, due to interstate proximity and other localized commotion (garbage trucks, other guests). Had some trouble most of the week logging on to the internet, usually had to submit several times before it would connect.