Candlewood Suites Alabaster by IHG

2.5 star property
Hotel with free parking, in the vicinity of Veterans Park

Choose dates to view prices

Photo gallery for Candlewood Suites Alabaster by IHG

Exterior
Fridge, microwave, stovetop, dishwasher
Balcony
1 bedroom, premium bedding, individually furnished, desk
1 bedroom, premium bedding, individually furnished, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
1004 Balmoral Dr, Alabaster, AL, 35007
  • Place, Alabaster Promenade
    ‪14 min walk‬
  • Place, Veterans Park
    ‪10 min drive‬
  • Place, Oak Mountain State Park
    ‪11 min drive‬
  • Airport, Birmingham, AL (BHM-Birmingham Intl.)
    ‪38 min drive‬

Room options

Studio Suite

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Double Beds, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 2 Double Beds, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(24 reviews)
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Double Beds

7.4 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

About the neighborhood

Alabaster

Candlewood Suites Alabaster by IHG places you within a 15-minute drive of popular attractions such as Veterans Park and Pelham Civic Complex. This 88-room hotel has free in-room WiFi, free self parking, and a gym.

What's nearby

  • Alabaster Promenade - 14 min walk - 0.8 miles
  • Veterans Park - 10 min drive - 6.1 miles
  • Oak Mountain State Park - 11 min drive - 6.7 miles
  • Oak Mountain Amphitheatre - 11 min drive - 9.8 miles
  • Hoover Metropolitan Complex - 23 min drive - 11.6 miles

Getting around

  • Birmingham International Airport (BHM) - 36 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Dairy Queen - ‬10 min walk
  • ‪Buffalo Wild Wings - ‬12 min walk
  • ‪Starbucks - ‬17 min walk

About this property

Candlewood Suites Alabaster by IHG

Hotel with free parking, in the vicinity of Veterans Park
Candlewood Suites Alabaster by IHG features a gym, free WiFi in public areas, and a 24-hour business center. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include laundry facilities, an ATM, and a picnic area.
LED TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include kitchens, sofa beds, and refrigerators. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Shopping

Family friendly

  • Dining table
  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Pet weight must not exceed 80 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM—-5 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood ALABASTER
Candlewood Suites ALABASTER
Candlewood Suites Hotel ALABASTER
Candlewood Suites Alabaster Hotel Alabaster
Candlewood Suites Alabaster Hotel
Alabaster Candlewood Suites

Frequently asked questions

Are free cancellation options available at Candlewood Suites Alabaster by IHG?

Candlewood Suites Alabaster by IHG provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Candlewood Suites Alabaster by IHG?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites Alabaster by IHG on Nov 20, 2025 start from $88.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Candlewood Suites Alabaster by IHG?

This hotel is located in Alabaster, just steps from Propst Promenade. You'll also find Alabaster Promenade and Ballantrae Golf Club within a short drive.

Will I be able to park at Candlewood Suites Alabaster by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Candlewood Suites Alabaster by IHG have a casino at the property?

No, Candlewood Suites Alabaster by IHG doesn't have a casino.

Is there an indoor pool at Candlewood Suites Alabaster by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Candlewood Suites Alabaster by IHG?

Couples staying at this hotel will appreciate amenities like a kitchen and premium bedding as well as a 24-hour front desk.

Does Candlewood Suites Alabaster by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Candlewood Suites Alabaster by IHG have a restaurant that serves breakfast?

No, Candlewood Suites Alabaster by IHG doesn't have a restaurant that serves breakfast.

Does Candlewood Suites Alabaster by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Candlewood Suites Alabaster by IHG for a fee of USD 50 per accommodation, per stay.

Are there connecting rooms at Candlewood Suites Alabaster by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Candlewood Suites Alabaster by IHG?

The closest major airport to Candlewood Suites Alabaster by IHG is Birmingham International Airport (BHM), which is 29.1 mi away (36 minutes by car).

Are there rooms with balconies at Candlewood Suites Alabaster by IHG?

No, there aren't any guestrooms with balconies at Candlewood Suites Alabaster by IHG.

Reviews

Candlewood Suites Alabaster by IHG Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 316 out of 597 reviews
Rating 8 - Good. 151 out of 597 reviews
Rating 6 - Okay. 68 out of 597 reviews
Rating 4 - Poor. 34 out of 597 reviews
Rating 2 - Terrible. 28 out of 597 reviews

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffery

Stayed 1 night in Jun 2025

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet property with great room.
Stayed 1 night in Jun 2025

6/10 Okay

Nicole

Stayed 1 night in Jul 2025

2/10 Terrible

Loretta

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nobody at counter to check you in. It’s 6pm busy time.
Stayed 1 night in Jul 2025

8/10 Good

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The desk attendant was very nicr and patient, the property was quiet and nice all through you can see some aging but still nice and comfy.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. Staff is nice and the room was clean.
Stayed 1 night in Jul 2025

8/10 Good

Installation

Stayed 5 nights in Jun 2025

10/10 Excellent

Evie

Liked: Cleanliness, staff & service, property conditions & facilities
No problem: would stay again
Stayed 1 night in Jun 2025

10/10 Excellent

Accounts Payable CNP

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Justin

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Need better cleaning staff and standards for the room being over $200 for 1 night with cleanliness of motel 7
Stayed 1 night in Jun 2025

8/10 Good

VaShea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and the staff was very nice upon check in and out.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

LuAnn

Stayed 2 nights in Jun 2025

10/10 Excellent

JACOB

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

JACOB

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Laketha

Stayed 1 night in Mar 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Everything was already printed and waiting to be completed.
Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Johanna

Stayed 1 night in Jun 2025

4/10 Poor

Lori A

Stayed 4 nights in May 2025

2/10 Terrible

Lori A

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms are dirty moldy and need of update
Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Very Disappointed/Dishonest employees

Walking in, the hotel had a clean, pleasant smell. Check-in was fine. We were given our room keys and headed down the hall to our room. Instantly there was a sour smell in the hallway just as we approached our room. The room was pretty spacious and the setup of the room was comfortable despite the dirty recliner. It was a handicapped room and the shower was dirty and had a crack in it, probably from a wheelchair tire. I asked to be moved to a different room but was told no since I had booked through a third party. We made the best of the stay, but had already marked them off for future stays. After returning home, I realized I had left a watch charger in the room and a newly purchased dress hanging in the hotel closet.I immediately called the hotel and was told the items were not there. I asked to speak to the manager but was told she wouldn’t be back until the afternoon. I made a total of six calls trying to get in touch with a manger or in touch with someone that would thoroughly look into this issue for me. I was unsuccessful. How disappointing!!! Not because of the loss of the dress and charger, but because they obviously have dishonest employees. Someone found the items and decided to keep them for themselves instead of turning them in like they should have done. They have lost my business for sure and I am now not able to recommend their hotel to others. Can’t we all just be kind and do the right thing! 😔
Stayed 2 nights in May 2025

8/10 Good

Lakeshia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great property
Stayed 1 night in May 2025

6/10 Okay

Nicholas

Traveled with pets, Traveled with family
Dated. Room was below par.
Stayed 2 nights in May 2025