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The Charles Inn

2.5 out of 5.0

Recent guest reviews

I had an excellent stay. Clean rooms, good location, it has a cozy but classy feel. The desk clerk was very knowledgeable about the area and helpful with food recommendations. The coffee shop adjacent to the lobby was a extra bonus.

In Bangor for work I wanted a well located place to stay that would let me really get to know Bangor, Charles Inn is that place. The staff are really friendly, the location could not be better, the rooms are clean, comfortable, and real. Kristin at the front desk was able to help us find places to eat, navigate the early closings around town (big snow), and made sure we had everything. Hands down, I would stay here again -- for work or for a personal trip to Bangor.This is really a great place.

My boyfriend and I stayed here for Valentine's Day weekend. It's a nice place and right downtown. The desk clerk recommended a few places to eat dinner and was very eager to make sure our stay was pleasant. I only have 2 complaints: there are a few bars very close, and we heard the noise all night, and boxspring on our bed broke, but we were given a voucher for a free night to use in the future. We plan to return this summer.

Could not ask for a better location. The hotel is right in the heart of Bangor and is very close to a bunch of restaurants and bars. I enjoyed the older, quaint vibe that the hotel had. While the hotel in general could use some investments in it and the rooms felt a little dated, it was an overall amazing stay. The staff was very helpful. The night manager, Kristin, gave fantastic recommendations on places to go out to in Bangor which made the stay that much better. She made check in very easy and made me feel welcomed. I will be staying here again.

My cousin and I stayed recently at this quaint Inn in the heart of downtown Bangor, Maine. The front desk staff were friendly to a fault and couldn't do enough for us. From accurate directions, to suggestions on shopping, free parking and restaurants they did everything they could to ensure we felt welcome. Our free upgrade to two Queens (due to availability) was much appreciated. The beds were comfortable, the unique décor picture worthy. The lobby was very welcoming - and once again one of the most unique I have seen. I had the misfortune to misplace a recently purchased sterling silver ring which I did not notice missing until arriving home, five hours later. BONUS: A quick email to front desk staff did the trick as they got back to me within 24 hours to say they had found the ring! And mailed it back to me! We are planning another trip in 2017 and plan to stay in the exact same location!

We found this hotel after dark, thanks to my dated GPS. We wanted to stay in the quaint downtown, which my husband's research showed had plenty of eateries. We stayed in room 201. The person at the front desk was very friendly. The hotel is funky. The only positive was its price. We got a great "walk-in" deal. The shower/toilet room had an awfully loud fan when you turned on the light. The queen bed was old. The carpet--dingy. The sink is in the bedroom. Decor is dark brown, depressing, and the lights are dim. The pillows -- lumpy and feel crinkly, like they're filled with straw. The furniture in the room was either old and worn or antique, I couldn't tell which. You pick. Wifi not in room but in sitting area down the hall. Coffee shop next door -- convenient to access.

My husband and I spent 4 nights at the Charles Inn in Bangor in October 2016. The lobby was quiet, quaint, and inviting. The reception desk was beautiful and the receptionist, Dana was remarkable. She made our trip just amazing. Our room was on the second floor, a double. It was clean and bright and comfortable. Nothing too much or overly frilly, but comfortable and pleasant. The bathroom was clean and compact and the room layout was just big enough that my husband and i were able to have a little space from each other. The location of this hotel is excellent. There is a cafe that shares a wall with the lobby and cafe guests sometimes recline in the lobby. The coffee is great and the whole place feels cozy. You're in the center of the down town so walking to everything is easy. There is no parking, but you are about a block from a parking garage. If you aren't from Maine, the parking prices are a steal. $4.50 for 24 hours and free on the weekends. We loved staying here, it felt like staying with a friend. Highly recommended.

The Charles Inn is a beautiful little hotel right in the heart of Bangor Maine. Kristen, who helped us many times, at the front desk, was flexible with our budget and made our stay there enjoyable. The staff there is available around the clock. The room, beds, area was charming. I hope to visit again.

On the positive side, The Charles Inn is ideally located right at the center of town, yet it is still quiet. Nearby are numerous restaurants, curio shops, a theater, etc. Everything is within easy walking distance, including the lovely Ponobscot River Trail. The place has its charm, and the lobby is inviting and attractive, with antique (of course) and two faux fireplaces. The desk staff is very cheerful, friendly, and helpful. BUT the places promises much more than it offers. On the web site, there are complimentary breakfasts, and free Wifi in all rooms. Well there is no breakfast, free or otherwise, and no workout toom. Some of the rooms, maybe most of them, have Wifi. But not the one I was given. I was given another room the next day, and the Wifi is passable. The place is tatty, frayed carpeting, musty, no closets,and very, vert outdated bathrooms. The people who clean the rooms are utterly and completely incompetent. Someone cam in and made the bed and provided fresh towels. But that is all. The sink was left dirty. No more hot cups or coffee or tea was replenished. Trash was left on the floor. The bed was lumpy and the mattress was probably older tan I am. No tables, no alarm clock.... the amenities one expects were not there. No one seemed to give a damn. And neither do I. I would not stay there again.

On a sudden trip to Bangor for a family funeral, The Charles Inn was just perfect! Available, accommodating, friendly, clean, quiet and welcoming. The building is delightfully older, worn, and fits perfectly in downtown Bangor. It is walking distance to pretty much everything. The attached coffee shop was perfect for a quiet cup of coffee and pastry before the long day began in earnest. We were rested and loved the older place. We will, without a doubt, be back

20 Broad St Bangor ME

The Charles Inn places you next to Maine Discovery Museum and within a 5-minute walk of Bangor Opera House. This 31-room hotel welcomes guests with conveniences like 4 restaurants, 6 bars/lounges, and free in-room WiFi. It's in the historical district and also a short walk from Penobscot Theatre Company and University of Maine Museum of Art.


This hotel is home to 4 onsite restaurants, perfect for a quick bite to eat. Get a pick-me-up at the coffee shop/café.


All 31 soundproofed rooms feature free local calls and desks. 27-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs and free toiletries.

Property features

Guests of The Charles Inn enjoy access to free WiFi in public areas, conference space, and coffee in a common area. If you drive, self parking is USD 4.50 per night, and there's also limo/town car service. Front-desk staff can assist with dry cleaning/laundry and luggage storage. Additional amenities include express check-out and a fireplace in the lobby.

Reviews from Trip Advisor

Trip Advisor aggregated rating

44% of guests recommend this hotel

Total of 158 reviews