Easy and fast checking. Friendly staff. For the cost I was expecting better than a wall mount AC that is loud. Have to travel to eat, nothing is near by.
It was quiet and decent. I didn’t have a lot of interaction with the staff, which is why my rating can’t be much higher. But overall my stay was what I needed and during these times many things are “different”. So, the hotel was as expected during a pandemic and the staff (front desk/housekeeping) were accommodating...
Bathroom partially redone, but still walls with water damage/torn wallpaper. Toilet ring needs changing. Rather clean and comfortable
Excellent location good price accommodating staff . I wish continental, breakfast went to 10 on week-ends. They heated up sausage from the fridge in the microwave but it was still cold.
Nice, clean and comfortable! Would definitely recommend this hotel! We try to find a Sleep Inn every place we visit!
Staff and other customers were friendly and the hotel was clean, minus a small stain on some of the bedding. The bed was a bit hard for my bony frame, but I still slept well. Breakfast was decent. Overall, it was a pleasant stay!
The hotel is nice. Seems like in the middle of nowhere at first but it's less than 15 minutes from 2 different malls. There's a good taco truck too in front of the facility next door. My only gripe is that the housekeeping staff is loud. They literally yell to each other while in the hallway which sucks when it's 9 am and you're trying to Sleep Inn (see what I did there).
The rooms were not kept up to moderate standards, mold was clearly visible in the caulking in the shower. This remained even after a request to remove and replace. Alarm clock did not work, GFCI in bathroom did not work (was replaced), limited available outlets at the desk, fridge made annoying high pitched sound and breakfast items were of the lowest quality available. Restaurants/ABC/gas stations not within walking distance and only external food service was available (at a minimum of $15 per order) after breakfast.
Thought the hotel was clean and quiet. Staff was very good. In fact my wife realized that she left a sweater in the hotel room when we got home. We called and they mailed it to our home. Great stay.
Excellent location for when doing business in Baltimore and the Wash., DC area in the same week. Near good restaurants, shopping mall.
I wanted a safe clean place to stay and Sleep Inn provided it. The staff was outstanding. I would stay here again
EVERY THING WAS GOOD.SMELLED GOOD SCENARY IS GOOD.
Everything was pretty fine, wish I was closer to the middle of Baltimore but overall my experience was good. Staff was great, and room was clean.
Pleasant accommodations. Clean. Reasonably priced. Easy access from the expressway. Typical continental breakfast. No complaints. ; )
It needed a little work but it was fine for the night. I would try to find another hotel for the next trip through that area
My 2nd stay at this hotel. great value. clean comfortable room. quiet and an outstanding staff. lots of shopping and food close by.
I stay in this area every week. I have been trying out all the hotels in this price range. So far this is the best. Absolutely on complaints. Staff was very friendly and helpful. room was clean and comfortable. Will be staying here again.
Sleep Inn Columbia Gateway is located 3 mi (4.8 km) from Historic Savage Mill and within a 10-minute drive of Arundel Mills Mall. This 54-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM.
All 54 soundproofed rooms provide microwaves, refrigerators, and coffee makers. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available.
Sleep Inn Columbia Gateway features a gym, free WiFi in public areas, and a business center. If you decide to drive, there's free parking. The 24-hour front desk has staff always at the ready. Additional amenities include coffee/tea in a common area, a computer station, and a TV in a common area.
Easy and fast checking. Friendly staff. For the cost I was expecting better than a wall mount AC that is loud. Have to travel to eat, nothing is near by.
It was quiet and decent. I didn’t have a lot of interaction with the staff, which is why my rating can’t be much higher. But overall my stay was what I needed and during these times many things are “different”. So, the hotel was as expected during a pandemic and the staff (front desk/housekeeping) were accommodating...
Thank you for your response. We appreciate you and your understanding. We wish that you stay well. Take care.
Thank You for your feedback! We appreciate you! Take care!
Bathroom partially redone, but still walls with water damage/torn wallpaper. Toilet ring needs changing. Rather clean and comfortable
Thank you for your response. We appreciate you. I am interested in knowing exactly what room you rented so that we may address the issues directly and in a timely manner. None the less, we thank you!
Thank You, we appreciate you!
Excellent location good price accommodating staff . I wish continental, breakfast went to 10 on week-ends. They heated up sausage from the fridge in the microwave but it was still cold.
Thank you for your feedback. We take it very seriously and please know we appreciate you!
Nice, clean and comfortable! Would definitely recommend this hotel! We try to find a Sleep Inn every place we visit!
Dear valued guest, Thank you for your feedback. We appreciate you and hope to see you again in the near future. Thank you for choosing us!
Staff and other customers were friendly and the hotel was clean, minus a small stain on some of the bedding. The bed was a bit hard for my bony frame, but I still slept well. Breakfast was decent. Overall, it was a pleasant stay!
Thank you for your response in regards to your recent stay with us. We appreciate you. I am happy to learn you enjoyed your stay. We hope to see you again soon. Take care, K Harvard Sleep Inn Manager
The hotel is nice. Seems like in the middle of nowhere at first but it's less than 15 minutes from 2 different malls. There's a good taco truck too in front of the facility next door. My only gripe is that the housekeeping staff is loud. They literally yell to each other while in the hallway which sucks when it's 9 am and you're trying to Sleep Inn (see what I did there).
Thank You! We appreciate you & your feedback! We have addressed the issue you brought to my attention in regards to housekeeping. We are happy to learn you enjoyed your stay.
Thank you for your feedback! We appreciate you! Please accept our sincere apologies for any inconvenience you may have experienced! We hope to see you again in the future! Take care.