Was more like a motel 6
Stay was fine. Area quiet and safe. Rooms could use an update.
Only was there for one night but its a very nice, clean hotel. Beautiful, safe area.
Ice machines were all broken. No air conditioning in public spaces
Very disappointed that I paid for a room with a whirlpool in it, that didn’t work. I went to use it the morning I was leaving to find it was completely non-operable. A waste of money.
The staff was friendly and the hotel and room very clean. My family really enjoyed our stay and we will be coming back soon!
Parking was scarce. The corners havenr seen a vacuum in years. The blanket on the bed was stained and disgusting. I left before midnight.
Very nice, need to start breakfast a little earlier for early risers.
The staff at the front was very friendly and welcoming. We arrived earlier than expected and were able to check in before 3pm without a problem. The room was tidy and spacious. I would definitely stay here again on my next trip.
The room was clean, but being near the elevator we could hear the chime every time the elevator stopped. There was loud door slamming, conversation, and people running in the halls through most of the night. It took a while to be let in at night to check in the first night, and the second night the door was propped open. The hotel refused to allow Hilton Honors points due to the reservation being made through Orbitz - completely unacceptable.
Not sufficiently staffed in reception and in kitchen. Hotel was booked the whole weekend, and a single person in reception for check ins, phone calls and taking money for vending area items. Too many people using restaurant, one person for food handling, cleaning, garbage. Frustration with delays.
The receptionist was excellent, she made us feel very welcomed.
The hotel was in a good location for our purposes. The staff was friendly and the hotel was clean with coffee available all day and a decent breakfast. The bathroom could have used a fan for steam after showering.
They didn’t show my reservation so it took about 29 minutes to straighten it out. Nice buffet breakfast. Kids loved the pool.
Hampton Inn Columbia is located 3.1 mi (5 km) from Blandair Regional Park and within a 10-minute drive of Merriweather Post Pavilion. This 83-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.
Start your day off right with a free breakfast, offered each morning from 6:00 AM to 10:00 AM. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.
The 83 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. 25-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Free weekday newspapers, free local calls, and ironing boards are also standard.
Guests staying at Hampton Inn Columbia enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with an area shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Was more like a motel 6
Stay was fine. Area quiet and safe. Rooms could use an update.
Only was there for one night but its a very nice, clean hotel. Beautiful, safe area.
Ice machines were all broken. No air conditioning in public spaces
Very disappointed that I paid for a room with a whirlpool in it, that didn’t work. I went to use it the morning I was leaving to find it was completely non-operable. A waste of money.
The staff was friendly and the hotel and room very clean. My family really enjoyed our stay and we will be coming back soon!
We greatly appreciate your feedback and are so happy you've had a great stay at our hotel. If you have any questions or concerns, please let us know! Hope to see you guys again!
We do appreciate your feedback. We'd love to hear how your stay went. If you have any questions or concerns, pleas let us know.
Parking was scarce. The corners havenr seen a vacuum in years. The blanket on the bed was stained and disgusting. I left before midnight.
Your feedback is greatly appreciated, Ron. Your concern has been noted and are working hard to make sure this does not happen again. Please give us a call if you have any other questions or concerns!
Thank you for your recent stay with us! We hope to welcome you back in the near future.
I wanted to thank you for taking the time to complete one of our guest Satisfaction Surveys. It is our top priority to ensure all of our guests have a perfect stay. I am sorry to hear that your stay was less than perfect. I ensure you, service as you experienced is not our normal and I will do everything in my power to ensure it is not a trend. Can you share with me what we could have done to improve your overall opinion of some of these things? Any additional feedback you can provide will help me and my team to improve our future services. I would ask that you contact me directly with any follow up. Thank you.