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The Grand by SkyCity

5.0 star property
Luxury hotel with 11 restaurants and a full-service spa
VIP Access

Choose dates to view prices

Photo gallery for The Grand by SkyCity

Restaurant
Grand Opulence Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes
Reception
Point of interest
Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
90 Federal Street, Auckland, 1010
  • Place, Sky Tower
    ‪2 min walk‬
  • Place, SkyCity Casino
    ‪2 min walk‬
  • Place, University of Auckland
    ‪6 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Accessible Grand Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Accessible Grand Room

  • Sleeps 2

View all photos for Grand Deluxe King Room With Harbour View

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe King Room With Harbour View

  • Sleeps 2

View all photos for Grand Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe King Room

  • Sleeps 2

View all photos for Grand Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Twin Room

  • Sleeps 3

View all photos for Grand King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand King Room

9.4 out of 10
Exceptional
(94 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Harbour View King Room

Grand Harbour View King Room | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Harbour View King Room

9.8 out of 10
Exceptional
(18 reviews)
  • 301 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Twin Room

9.4 out of 10
Exceptional
(28 reviews)
  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 603 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Accessible King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Accessible King Room

8.6 out of 10
Excellent
(9 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe King Room

9.6 out of 10
Exceptional
(14 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Twin Room

9.4 out of 10
Exceptional
(23 reviews)
  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Harbour View King Room

9.6 out of 10
Exceptional
(12 reviews)
  • 301 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand King Room

  • Sleeps 2

View all photos for Grand Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Twin Room

  • Sleeps 3

View all photos for Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Harbour View Suite

  • 603 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Opulence Suite

Grand Opulence Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Opulence Suite

  • 1249 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Harbour View King Suite

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Harbour View King Suite

  • Sleeps 2

View all photos for Grand Opulence Suite

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Opulence Suite

  • Sleeps 2

View all photos for Grand King Room With Harbour View

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand King Room With Harbour View

  • Sleeps 2

View all photos for Grand Deluxe King Suite

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe King Suite

  • Sleeps 2

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About the neighborhood

Auckland

Located in Auckland Central Business District, The Grand by SkyCity is next to popular attractions like Sky Tower and SkyCity Casino. This 312-room, 5-star hotel has a full-service spa, a casino, and 11 restaurants.

What's nearby

  • Sky Tower - 2 min walk - 0.1 miles
  • SkyCity Casino - 2 min walk - 0.1 miles
  • University of Auckland - 6 min walk - 0.4 miles
  • Princes Wharf - 10 min walk - 0.6 miles
  • Auckland Ferry Terminal - 11 min walk - 0.6 miles

Getting around

  • Auckland Britomart Station - 12 min walk
  • Gaunt Street Tram Stop - 12 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪United Coffee Nation - ‬1 min walk
  • ‪Denny's - ‬2 min walk
  • ‪Depot Eatery - ‬1 min walk
  • ‪The Fiddler - ‬1 min walk
  • ‪Federal Delicatessen - ‬1 min walk

About this property

The Grand by SkyCity

Luxury hotel with 11 restaurants and a full-service spa
Guests of The Grand by SkyCity have access to a full-service spa, a casino, and an indoor pool. Parking is available for NZD 35.00 per night (NZD 60.00 per night for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 65-inch Smart TVs with satellite channels. Bathrooms have hair dryers, free toiletries, and bathrobes. Minibars, coffee makers, and free newspapers are other standard amenities.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Similar properties

Exterior
Horizon by SkyCity
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.8 out of 10, Exceptional, 679 reviews
$147 nightly
The price is $171
Jan 25 - Jan 26
Total with taxes and fees
Horizon by SkyCity

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (NZD 35 per night)
  • Valet parking on site (NZD 60 per night)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 24 for children
  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Cassia
  • Depot
  • Huami
  • MASU
  • The Sugar Club

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Meeting room

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 17 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 65-inch smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for NZD 60.00 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: NZD 200.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 45.00 for adults and NZD 24.00 for children
  • Self parking fee: NZD 35.00 per night
  • Valet parking fee: NZD 60.00 per night
  • Rollaway bed fee: NZD 60.00 per day
  • Credit card charges are subject to a surcharge of 1.8 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

Frequently asked questions

Are free cancellation options available at The Grand by SkyCity?

The Grand by SkyCity offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What is there to do within easy reach of The Grand by SkyCity?

This hotel is situated in Auckland Central Business District, just steps from Sky Tower and SkyCity Casino. You'll also find Princes Wharf and Auckland Ferry Terminal less than a mile away.

Is parking available on site at The Grand by SkyCity?

Yes, valet parking is offered for NZD 60.00 per night. Accessible parking is also available for guests.

Is a spa located at The Grand by SkyCity?

East Day Spa is the hotel's spa and services include Thai massages, prenatal massages, reflexology, and hydrotherapy.

Does The Grand by SkyCity include a casino on the premises?

Yes, The Grand by SkyCity has a casino.

Will I find an indoor pool at The Grand by SkyCity?

Yes, this hotel has an indoor pool.

Is The Grand by SkyCity good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and 4 bars.

Does The Grand by SkyCity have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does The Grand by SkyCity have a restaurant that serves breakfast?

Yes, The Grand by SkyCity has 11 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Grand by SkyCity allow pets to stay for free?

No, pets aren't allowed at The Grand by SkyCity.

Are there connecting rooms at The Grand by SkyCity?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to The Grand by SkyCity?

The closest major airport to The Grand by SkyCity is Auckland Intl. Airport (AKL), which is 14.1 mi away (27 minutes by car).

Are there rooms with balconies that I can book at The Grand by SkyCity?

No, there aren't any guestrooms with balconies at The Grand by SkyCity.

The Grand by SkyCity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1444 out of 1946 reviews
Rating 8 - Good. 308 out of 1946 reviews
Rating 6 - Okay. 116 out of 1946 reviews
Rating 4 - Poor. 44 out of 1946 reviews
Rating 2 - Terrible. 34 out of 1946 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lorraine

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, amenities and helpful staff
Stayed 1 night in Nov 2025

10/10 Excellent

Lorraine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room, fabulous view. Very quiet and comfortable. I'd like to have that shower in my home!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Go
Stayed 1 night in Oct 2025

8/10 Good

Leila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was relaxing, but the water on the pool is a bit cold we thought it’s heated.
Stayed 1 night in Sep 2025

8/10 Good

Samanthi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of restaurants and cafes closeby and handy.
Stayed 1 night in Oct 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant hotel and upgraded us after finding out about our engagement. Lovely team and a great end to our New Zealand trip.
Stayed 2 nights in Oct 2025

10/10 Excellent

Raymond

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and amenities with the gym sauna and spa facilities.
Stayed 1 night in Oct 2025

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for my parents to celebrate their 50th Wedding Anniversary. They were overwhelmed with everything about their stay, from the early room access, the friendly and attentive staff, the beautiful room (and thoughtful gift they received in it), and the food at several of the Sky City restaurants including the buffet breakfast. Thank you for making their stay so memorable.
Stayed 1 night in Oct 2025

6/10 Okay

Kevin

The people in the next room were so noisy, and had been drinking heaps. My elderly wife and myself felt very unsafe at night, as our room had a connecting door to the noisy room I could not hear the TV at times due to the behavior of the next room. Won't be coming back as the stay was for a special occasion for us both.
Stayed 4 nights in Jul 2025

10/10 Excellent

lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room
Stayed 1 night in Oct 2025

10/10 Excellent

Daran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall had a great stay here. Great facilities, clean & tidy. All staff were super friendly & helpful. Valet service was excellent.
Stayed 4 nights in Jul 2025

6/10 Okay

Peter

Liked: Cleanliness
Disliked: Staff & service
Room was great, noisy construction works during the night. Pool area needs a refurbishing. Was dated and indoor pool was cold.
Stayed 1 night in Sep 2025

10/10 Excellent

Wafiehe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sauna goes off too early. Went to use the sauna at 9pm and it went off instead of the 10pm
Stayed 4 nights in Sep 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Leigh, Whakatane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with pretty much everything right at your finger tips. Concierge was really helpful staff great and facilities awesome.
Stayed 1 night in Sep 2025

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always perfect at The Grand
Stayed 2 nights in Aug 2025

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 1 night in Aug 2025

10/10 Excellent

Zandra

Stayed 1 night in Sep 2025

10/10 Excellent

Bruce

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team were very responsive to an issue we reported on.
Stayed 1 night in Sep 2025

10/10 Excellent

beaudine, Auckland

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay cation, cant fault
Stayed 1 night in Jun 2025

10/10 Excellent

Natalie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel. If I get the chance to come back to Auckland, I will certainly re-book with this hotel again. The room I was in was extremely nice as well as the hotel itself. It was in an extremely convenient location in Auckland and easy to be picked up and spotted by Ubers. There were so many dining options around the area.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kathleen-Cassey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super spacious room, friendly staff, great options for breakfast
Stayed 2 nights in Sep 2025

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