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The Grand by SkyCity

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Front of property - evening/night
Point of interest
Grand Deluxe Harbour View Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes
Grand Deluxe Harbour View Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes
Indoor pool
Luxury
VIP Access
5.0 star property
9.2

Wonderful

Sanctuary with heated pool

Eleven distinctive restaurants create a culinary journey within this five-star urban retreat. After dinner, unwind in the heated indoor pool or rejuvenate at the full-service East Day Spa. A 24-hour concierge arranges limousine service and tickets for nearby attractions.

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
90 Federal Street, Auckland, 1010
  • Place, Sky Tower
    ‪2 min walk‬
  • Place, SkyCity Casino
    ‪2 min walk‬
  • Place, University of Auckland
    ‪6 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Grand King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand King Room

9.4 out of 10
Exceptional
(111 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Harbour View King Room

Grand Harbour View King Room | View from room

Grand Harbour View King Room

9.8 out of 10
Exceptional
(21 reviews)
  • Harbor view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Twin Room

9.4 out of 10
Exceptional
(28 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Accessible King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Accessible King Room

8.6 out of 10
Excellent
(10 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe King Room

9.6 out of 10
Exceptional
(17 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Twin Room

9.2 out of 10
Wonderful
(25 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Harbour View King Room

9.6 out of 10
Exceptional
(14 reviews)
  • Harbor view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Harbour View Suite

  • Harbor view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Opulence Suite

Grand Opulence Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Opulence Suite

  • Harbor view
  • 1249 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Auckland

Located in Auckland Central Business District, The Grand by SkyCity is next to popular attractions like Sky Tower and SkyCity Casino. This 312-room, 5-star hotel has a full-service spa, a casino, and 11 restaurants.

What's nearby

  • Sky Tower - 2 min walk - 0.1 miles
  • SkyCity Casino - 2 min walk - 0.1 miles
  • Queen Street Shopping District - 3 min walk - 0.2 miles
  • University of Auckland - 6 min walk - 0.4 miles
  • Princes Wharf - 10 min walk - 0.6 miles

Getting around

  • Auckland Britomart Station - 12 min walk
  • Gaunt Street Tram Stop - 12 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪The Fiddler - ‬1 min walk
  • ‪United Coffee Nation - ‬1 min walk
  • ‪Depot Eatery - ‬1 min walk
  • ‪Wongkok Cafe & Bar 旺角餐廳 - ‬1 min walk
  • ‪The Lord Nelson - ‬2 min walk

About this property

The Grand by SkyCity

Guests of The Grand by SkyCity have access to a full-service spa, a casino, and an indoor pool. Parking is available for NZD 35.00 per night (NZD 60.00 per night for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 65-inch Smart TVs with satellite channels. Bathrooms have hair dryers, free toiletries, and bathrobes. Minibars, coffee makers, and free newspapers are other standard amenities.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (NZD 35 per night)
  • Valet parking on site (NZD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 24 for children
  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Cassia
  • Depot
  • Huami
  • MASU
  • The Sugar Club

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Meeting room

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 17 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 65-inch smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for NZD 60.00 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: NZD 200.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 45.00 for adults and NZD 24.00 for children
  • Self parking fee: NZD 35.00 per night
  • Valet parking fee: NZD 60.00 per night
  • Rollaway bed fee: NZD 60.00 per day
  • Credit card charges are subject to a surcharge of 1.8 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

Frequently asked questions

Are free cancellation options available at The Grand by SkyCity?

The Grand by SkyCity offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at The Grand by SkyCity?

As of May 3, 2026, prices found for a 1-night stay for 2 adults at The Grand by SkyCity on Jun 1, 2026 start from $140, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of The Grand by SkyCity?

This hotel is situated in Auckland Central Business District, just steps from Sky Tower and SkyCity Casino. You'll also find Princes Wharf and Auckland Ferry Terminal less than a mile away.

Will I be able to park at The Grand by SkyCity?

Yes, valet parking is offered for NZD 60 per night and self parking is available for NZD 35 per night. Wheelchair-accessible parking is also available for guests.

Is a spa located at The Grand by SkyCity?

East Day Spa is the hotel's spa and services include Thai massages, deep-tissue massages, reflexology, and aromatherapy.

Does The Grand by SkyCity have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, 11 restaurants, and in-room massages at this hotel.

Does The Grand by SkyCity include a casino on the premises?

Yes, The Grand by SkyCity has a casino.

Will I find an indoor pool at The Grand by SkyCity?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at The Grand by SkyCity?

There are many amenities for couples at this hotel, including in-room massages as well as 11 restaurants and an indoor pool.

Are there hot tubs at The Grand by SkyCity?

No, but guests can enjoy a sauna at this hotel.

Does The Grand by SkyCity have a restaurant that serves breakfast?

Yes, The Grand by SkyCity has 11 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Grand by SkyCity allow pets to stay for free?

No, pets aren't allowed at The Grand by SkyCity.

Are there connecting rooms at The Grand by SkyCity?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Where is the closest airport to The Grand by SkyCity?

The closest major airport to The Grand by SkyCity is Auckland Intl. Airport (AKL), which is 14.1 mi away (27 minutes by car).

Can I book a room with a balcony at The Grand by SkyCity?

No, you won't find guestrooms with balconies at The Grand by SkyCity.

The Grand by SkyCity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1525 out of 2037 reviews
Rating 8 - Good. 307 out of 2037 reviews
Rating 6 - Okay. 122 out of 2037 reviews
Rating 4 - Poor. 46 out of 2037 reviews
Rating 2 - Terrible. 37 out of 2037 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff, great beds, everything great
Stayed 2 nights in Jan 2026

10/10 Excellent

Martin, Oxford

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice bed, late check in all OK
Stayed 4 nights in Jan 2026

10/10 Excellent

John

Stayed 1 night in Jan 2026

8/10 Good

Laurie

Stayed 2 nights in Jan 2026

6/10 Okay

Navil

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are and but service could use some training on better communication skills in let customer knows about what customers are asking and clear explanation
Stayed 6 nights in Jan 2026

10/10 Excellent

Amy and John

Stayed 2 nights in Jan 2026

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness
Great helpful friendly staff. Nothing was a problem. Clean room
Stayed 1 night in Jan 2026

10/10 Excellent

kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, our flight was super early and they allowed us into the gym and got us in our room around noon. Great breakfast buffet!
Stayed 1 night in Jan 2026

8/10 Good

Dean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff & location. All the good stuff
Stayed 1 night in Jan 2026

10/10 Excellent

Jo and James

Stayed 1 night in Jan 2026

8/10 Good

Hirendra

Stayed 1 night in Jan 2026

10/10 Excellent

Argho

Liked: Cleanliness, amenities, property conditions & facilities
They took care of my requests well. My cousin had a good stay
Stayed 2 nights in Jan 2026

8/10 Good

Casey

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Kind staff, great amenities, clean room
Stayed 1 night in Jan 2026

4/10 Poor

Nelson

Traveled with partner
Disliked: Amenities, property conditions & facilities
Room locked tired, in need of some refurbishing and the view of industrial rooftops was a big disappointment. I tried the overpriced buffet breakfast with stale pastries, unappealing egg preparation and day old bread and I felt sorry for myself Masu is a restaurant in the main lobby with Polynesian fare. When I read the menu I didn't know what to order because nothing was appetizing. Finally I ordered seared tuna that was presented on a nicely decorated plate but the fish was not even warm (maybe they took it out of the fridge and did a quick sear and then served it). When I mentioned it to the server he offered to re-heat it. A memorable meal in the sense of "never again". The hotel seems to be part of a complex 'Sky" that shares the name with adjacent casino. Sky seems to oversee a number of expensive restaurants in the street block
Stayed 3 nights in Jan 2026

10/10 Excellent

Neil

Stayed 6 nights in Jan 2026

2/10 Terrible

Brindhesha

Stayed 1 night in Jan 2026

10/10 Excellent

Margot

Liked: Cleanliness, amenities, property conditions & facilities
The hotel, staff and service was outstanding. Great location across from casino and transportation around the island.
Stayed 5 nights in Jan 2026

10/10 Excellent

Blair

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, great views, nice room. Great location
Stayed 1 night in Jan 2026

10/10 Excellent

robert

Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Stayed 2 nights in Jan 2026

10/10 Excellent

chuyu

Liked: Cleanliness, amenities
great
Stayed 1 night in Jan 2026

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Professional staff members at the front desk. Will be back Thank You
Stayed 1 night in Jan 2026

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast Buffett was good and the staff was accommodating which was great. Easy check out and friendly stall all around.
Stayed 1 night in Jan 2026

10/10 Excellent

Amber

Stayed 4 nights in Jan 2026

10/10 Excellent

Soumen

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel, great helpful staff. The restaurants are amazing with great room service too!!
Stayed 1 night in Jan 2026

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