The Grand by SkyCity

5.0 star property
Luxury hotel with 11 restaurants and a full-service spa
VIP Access

Choose dates to view prices

Photo gallery for The Grand by SkyCity

Restaurant
Point of interest
Grand Opulence Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Indoor pool
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
90 Federal Street, Auckland, 1010
  • Sky Tower
    ‪2 min walk‬
  • SkyCity Casino
    ‪2 min walk‬
  • Auckland Ferry Terminal
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Grand King Room

9.4 out of 10
Exceptional
(64 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Deluxe Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Harbour View King Room

9.6 out of 10
Exceptional
(15 reviews)
  • 301 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Grand Accessible King Room

8.6 out of 10
Excellent
(9 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Deluxe Harbour View King Room

9.8 out of 10
Exceptional
(11 reviews)
  • 301 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Grand Deluxe Twin Room

9.6 out of 10
Exceptional
(18 reviews)
  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Grand Deluxe King Room

9.6 out of 10
Exceptional
(13 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Deluxe Harbour View Suite

  • 603 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Grand Opulence Suite

  • 1249 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Grand Twin Room

9.4 out of 10
Exceptional
(25 reviews)
  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Grand King Room

  • Sleeps 2
  • 1 King Bed

Grand Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Accessible Grand Room

  • Sleeps 2
  • 1 King Bed

Grand Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

Grand King Room With Harbour View

  • Sleeps 2
  • 1 King Bed

Grand Deluxe King Suite

  • Sleeps 2
  • 1 King Bed

Grand Deluxe King Room With Harbour View

  • Sleeps 2
  • 1 King Bed

Grand Twin Room

  • Sleeps 3
  • 2 Double Beds

Grand Deluxe Harbour View King Suite

  • Sleeps 2
  • 1 King Bed

Grand Opulence Suite

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Auckland

Located in Auckland Central Business District, The Grand by SkyCity is next to popular attractions like Sky Tower and SkyCity Casino. This 312-room, 5-star hotel has a full-service spa, a casino, and 11 restaurants.

What's nearby

  • Sky Tower - 2 min walk - 0.1 miles
  • SkyCity Casino - 2 min walk - 0.1 miles
  • University of Auckland - 6 min walk - 0.4 miles
  • Princes Wharf - 10 min walk - 0.6 miles
  • Auckland Ferry Terminal - 11 min walk - 0.6 miles

Getting around

  • Auckland Britomart Station - 12 min walk
  • Gaunt Street Tram Stop - 12 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Aria Restaurant - ‬3 min walk
  • ‪Andy's Burgers & Bar - ‬1 min walk
  • ‪The Glass Goose - ‬1 min walk
  • ‪Federal Delicatessen - ‬1 min walk
  • ‪Depot Eatery & Oyster Bar - ‬1 min walk

About this property

The Grand by SkyCity

Luxury hotel with 11 restaurants and a full-service spa
Guests of The Grand by SkyCity have access to a full-service spa, a casino, and an indoor pool. Parking is available for NZD 35.00 per night (NZD 60.00 per night for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
65-inch Smart TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bathrobes. Minibars, coffee makers, and free newspapers are other standard amenities.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Korean, Malay

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (NZD 35 per night)
  • Valet parking on site (NZD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 24 for children
  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Cassia
  • Depot
  • Huami
  • MASU
  • The Sugar Club

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Meeting room

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 17 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 65-inch smart TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for NZD 60.00 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: NZD 200.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 45.00 for adults and NZD 24.00 for children
  • Self parking fee: NZD 35.00 per night
  • Valet parking fee: NZD 60.00 per night
  • Rollaway bed fee: NZD 60.00 per day
  • Credit card charges are subject to a surcharge of 1.8 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

Frequently asked questions

Are free cancellation options available at The Grand by SkyCity?

The Grand by SkyCity offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at The Grand by SkyCity?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at The Grand by SkyCity on Jul 13, 2025 start from $125.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of The Grand by SkyCity?

This hotel is situated in Auckland Central Business District, just steps from Sky Tower and SkyCity Casino, and within a short walk of Queen Street Shopping District. You'll also find Princes Wharf and Auckland Ferry Terminal less than a mile away.

Is parking available on site at The Grand by SkyCity?

Yes, valet parking is offered for NZD 60.00 per night. Accessible parking is also available for guests.

Is a spa located at The Grand by SkyCity?

East Day Spa is the hotel's spa and services include hot stone massages, prenatal massages, body wraps, and hydrotherapy.

Does The Grand by SkyCity include a casino on the premises?

Yes, The Grand by SkyCity has a casino.

Will I find an indoor pool at The Grand by SkyCity?

Yes, this hotel has an indoor pool.

Is The Grand by SkyCity good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and 4 bars.

Are there hot tubs at The Grand by SkyCity?

Yes, guests can enjoy a spa tub at this hotel.

Does The Grand by SkyCity have a restaurant that serves breakfast?

Yes, The Grand by SkyCity has 11 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Grand by SkyCity allow pets to stay for free?

No, pets aren't allowed at The Grand by SkyCity.

Are there connecting rooms at The Grand by SkyCity?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to The Grand by SkyCity?

The closest major airport to The Grand by SkyCity is Auckland Intl. Airport (AKL), which is 14.1 mi away (27 minutes by car).

Are there rooms with balconies at The Grand by SkyCity?

No, there aren't any guestrooms with balconies at The Grand by SkyCity.

The Grand by SkyCity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1205 out of 1683 reviews
Rating 8 - Good. 295 out of 1683 reviews
Rating 6 - Okay. 103 out of 1683 reviews
Rating 4 - Poor. 45 out of 1683 reviews
Rating 2 - Terrible. 35 out of 1683 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Penelope, Auckland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and pillows. Quiet and central with lots of dining options. Valet parking was easy and all staff were friendly and helpful. Would have liked to receive by VIP drinks voucher but this was never mentioned.
Stayed 1 night in Apr 2025

10/10 Excellent

Monika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand by Sky City provides an unparalleled combination of outstanding service, top-tier facilities, and a dining experience that's second to none. I wouldn't hesitate to return and would highly recommend it to anyone seeking a luxurious and unforgettable getaway.
Stayed 4 nights in Mar 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a excellent hotel from booking in to leaving the staff was so friendly went out of their way to assist us. The hotel is very central to the night life hanour shops etc. Definitely would return
Stayed 2 nights in Mar 2025

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Natasha

Stayed 4 nights in Mar 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities
TheGrand and police can do nothing about the groups that hang out about 50m from the property but can sort the parties overttaking the 7th fl smoking area. Put up CCTV with signs. Everytime we go for an event the 7th fl is taken over with drinking, taking all the furniture and blasting music. We cant be the only ones to experience this. Everyone is there for the experience but when any group takes over an entire section, its below TheGrand experience.
Stayed 2 nights in Mar 2025

8/10 Good

Carmelina, Riverside

Stayed 6 nights in Mar 2025

10/10 Excellent

Marc

Stayed 1 night in Mar 2025

10/10 Excellent

Monique

Stayed 2 nights in Mar 2025

6/10 Okay

Anna

Stayed 2 nights in Mar 2025

10/10 Excellent

bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Mar 2025

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay at the Grand
Stayed 1 night in Mar 2025

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Makia

Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location. Beautiful hotel and very accommodating
Stayed 1 night in Mar 2025

10/10 Excellent

Louis

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Dennis

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great location
Stayed 1 night in Feb 2025

8/10 Good

Lynne Marie, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property which is centrally located and within walking distance to shopping, a variety of dining options, transportation and a casino. I appreciated their pool and sauna but was disappointed by their hot tub. It was warm but none of the jets were working.
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Amenities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in , nice and easy with everything. Staff very professional and kind. Rooms was great, definitely staying again next time
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Stayed 1 night in Mar 2025

6/10 Okay

Ruchika

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to everything. SkyCity tower next door, most tours offer pick up here or very close by. Very safe, upscale area. Lots of food choices nearby. Wasn't offered any room upgrade or food credit that I can remember as part of the VIP benefits.
Stayed 3 nights in Mar 2025

8/10 Good

Ilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025