The Grand by SkyCity

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Front of property - evening/night
Grand Deluxe Harbour View Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes
Yoga
Indoor pool
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
90 Federal Street, Auckland, 1010
  • Place, Sky Tower
    ‪2 min walk‬
  • Place, SkyCity Casino
    ‪2 min walk‬
  • Place, University of Auckland
    ‪6 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Grand Accessible King Room

  • Sleeps 3
  • Free WiFi

Accessible Grand Room

  • Sleeps 2
  • Free WiFi

Grand Deluxe King Room With Harbour View

  • Sleeps 2
  • Free WiFi

Grand King Room

9.4 out of 10
Exceptional
(115 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Grand Harbour View King Room

9.8 out of 10
Exceptional
(21 reviews)
  • Harbor view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Grand Twin Room

9.4 out of 10
Exceptional
(29 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Grand Deluxe Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Grand Accessible King Room

8.6 out of 10
Excellent
(10 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Grand Deluxe King Room

9.6 out of 10
Exceptional
(19 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Grand Deluxe Twin Room

9.2 out of 10
Wonderful
(25 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Grand Deluxe Harbour View King Room

9.6 out of 10
Exceptional
(15 reviews)
  • Harbor view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Grand Deluxe Harbour View Suite

  • Harbor view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Grand Opulence Suite

  • Harbor view
  • 1249 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Auckland

Located in Auckland Central Business District, The Grand by SkyCity is next to popular attractions like Sky Tower and SkyCity Casino. This 312-room, 5-star hotel has a full-service spa, a casino, and 10 restaurants.

What's nearby

  • Sky Tower - 2 min walk - 0.1 miles
  • SkyCity Casino - 2 min walk - 0.1 miles
  • Queen Street Shopping District - 3 min walk - 0.2 miles
  • University of Auckland - 6 min walk - 0.4 miles
  • Spark Arena - 16 min walk - 0.9 miles

Getting around

  • Auckland Britomart Station - 12 min walk
  • Gaunt Street Tram Stop - 12 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪The Fiddler - ‬1 min walk
  • ‪Wongkok Cafe & Bar 旺角餐廳 - ‬1 min walk
  • ‪Orbit Restaurant - ‬1 min walk
  • ‪United Coffee Nation - ‬1 min walk
  • ‪Federal Delicatessen - ‬1 min walk

About this property

The Grand by SkyCity

Guests of The Grand by SkyCity have access to a full-service spa, a casino, and an indoor pool. Parking is available for NZD 35.00 per night (NZD 60.00 per night for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 65-inch Smart TVs with satellite channels. Bathrooms have hair dryers, free toiletries, and bathrobes. Minibars, coffee makers, and free newspapers are other standard amenities.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (NZD 35 per night)
  • Valet parking on site (NZD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 24 for children
  • 10 restaurants
  • 3 bars/lounges

Restaurants on site

  • MASU
  • Metita

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Meeting room

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 17 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 65-inch smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for NZD 60.00 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: NZD 200.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 45.00 for adults and NZD 24.00 for children
  • Self parking fee: NZD 35.00 per night
  • Valet parking fee: NZD 60.00 per night
  • Rollaway bed fee: NZD 60.00 per day
  • Credit card charges are subject to a surcharge of 1.8 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

Frequently asked questions

Are free cancellation options available at The Grand by SkyCity?

The Grand by SkyCity offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at The Grand by SkyCity?

As of Jun 7, 2026, prices found for a 1-night stay for 2 adults at The Grand by SkyCity on Jul 6, 2026 start from $133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of The Grand by SkyCity?

This hotel is situated in Auckland Central Business District, just steps from Sky Tower and SkyCity Casino, and within a short walk of Queen Street Shopping District. You'll also find Spark Arena and Auckland Ferry Terminal within a short drive.

Will I be able to park at The Grand by SkyCity?

Yes, valet parking is offered for NZD 60 per night and self parking is available for NZD 35 per night. Wheelchair-accessible parking is also available for guests.

Is a spa located at The Grand by SkyCity?

East Day Spa is the hotel's spa and services include hot stone massages, prenatal massages, body wraps, and hydrotherapy.

Does The Grand by SkyCity have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, 10 restaurants, and in-room massages at this hotel.

Does The Grand by SkyCity include a casino on the premises?

Yes, The Grand by SkyCity has a casino.

Will I find an indoor pool at The Grand by SkyCity?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at The Grand by SkyCity?

There are many amenities for couples at this hotel, including in-room massages as well as 10 restaurants and an indoor pool.

Are there hot tubs at The Grand by SkyCity?

No, but guests can enjoy a steam room at this hotel.

Does The Grand by SkyCity have a restaurant that serves breakfast?

Yes, The Grand by SkyCity has 10 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Grand by SkyCity allow pets to stay for free?

No, pets aren't allowed at The Grand by SkyCity.

Are there connecting rooms at The Grand by SkyCity?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to The Grand by SkyCity?

The closest major airport to The Grand by SkyCity is Auckland Intl. Airport (AKL), which is 14.1 mi away (27 minutes by car).

Can I book a room with a balcony at The Grand by SkyCity?

No, you won't find guestrooms with balconies at The Grand by SkyCity.

The Grand by SkyCity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1548 out of 2063 reviews
Rating 8 - Good. 307 out of 2063 reviews
Rating 6 - Okay. 125 out of 2063 reviews
Rating 4 - Poor. 44 out of 2063 reviews
Rating 2 - Terrible. 39 out of 2063 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect and the staff were very helpful and friendly.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Adina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kane

Great location, staff and
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and rooms
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Very much enjoyed my stay. Would always stay again when travelling to Auckland
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kirk

Liked: Cleanliness
Staff were excellent, room clean and comfortable. Spa was very nice, location outstanding for city experience!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities
The location (close to everything), the service, the room and the breakfast was amazing.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities
Excellent room and location
Stayed 1 night in Jan 2026
Verified

8/10 Good

Francis

Liked: Cleanliness, property conditions & facilities
Room was great all we needed, spa and pool was amazing
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodations and friendly staff. Highly recommend a stay when in Auckland.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Juliani D Goenawan

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location , clean room and good pool ,steam room and exercise room Will definitely stay again
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Jiaxi

Liked: Cleanliness, staff & service, amenities
Great room, great location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mason

Liked: Cleanliness, amenities, property conditions & facilities
The Room was very nice and spacieuse, the staff friendly and accommodating. We had a nice stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Soumen

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel, great helpful staff. The restaurants are amazing with great room service too!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Fantastic hotel, great location even better staff!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Staff were lovely, room was on point, clean and perfect location.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, amenities
Very clean rooms and amazing service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rox

Liked: Cleanliness, property conditions & facilities
Room was spotless, staff were wonderful, sauna was lovely, gym was excellent. A great stay, would absolutely visit again
Stayed 1 night in Jan 2026
Verified

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and views. The staff were very friendly and responsive
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Super helpful staff. Fantastic breakfast
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Staff, great beds, everything great
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Andy

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic from the moment we walked in until we checked out
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Blair

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great views, nice room. Great location
Stayed 1 night in Jan 2026