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Recent guest reviews

Location There is no housekeeping and breakfast is terrible !!!

We stayed on the very top floor and had the beautiful views of Auckland and the tower .. there are a lot of constructions going on the streets, the hotel is a few steps from shopping strip.. love our stay .. we have our own kitchen, laundry stuff .. the room is warm, no AC but they provide portable AC which is sometimes not enough to keep the room cool.. we would stay here again

Nice suite in downtown Auckland. Close to everything.

I really wanted to like this property - but with multiple fails, I just couldn't. The room came with a portable cooler / heater, which was incredibly noisy and located as far away from the bedroom as possible. Even with keeping the door to the bedroom open, the warm (it was never hot) air didn't reach the bedroom, and I woke up multiple times with cold hands. The internet service allowed exactly one device to be logged on at a time - impractical for a room for 2 people. The worst part of the stay, though, and one of the primary reasons for booking, was the washer/dryer. I did a very small load of laundry, followed the instructions in the manual, and after the 3-4 hour cycle the laundry was still very, very damp. I called the front desk late at night (11?), and nobody answered. I googled the manual online (on my one device that was connected to wi-fi), confirmed the instructions, and tried drying my clothes for another hour. Still wet. Dried them one more hour. Still wet. Tried just drying one t-shirt, one pair of socks, and one pair of underwear overnight. Woke up and they were still wet. Called again, no answer. When I went to check out, with my wet laundry in my suitcase for my 14 hour flight home, I was going to let them know the dryer wasn't working. There were *9* people waiting in the lobby and nobody at the front desk. Another guest just looked at me and shrugged his arms. I dropped my key in the "express check out" box and left disgusted.

This was a great location next to Sky Tower, a casino and tons of restaurants. The suite is spacious and has a nice full kitchen with dishes and everything you need. Very convenient washer/dryer for doing laundry as well. Very happy with our stay and would stay there again.

Great hotel with great location. Staff went out of their way to be nice. Rooms comfortable and for the most part clean. The only 2 negatives I could share is the rooms were hot and they provide a portable AC Unit in the Living room that was totally inadequate, it rarely worked. Had to leave the windows open and if it’s had not been cool outside I would have checked out early and went to another location and they are aware of this and haven’t addressed the issue apparently. Second which is beyond the hotels control is Hugh Construction Project across the street which was crazy loud

The check-in was very efficient. When we checked out, the hotel staff stored our luggage for us as we had a late evening flight. After concluding our sightseeing, we returned to the hotel, picked up our luggage, while the hotel staff called a taxi for us. They got us a firm taxi price as well.

The Barclay is a comfortable & clean hotel right in the center of Auckland. The guests & staff are pleasant. The major drawback during our stay was the construction outside the hotel. The Barclay sits right in the midst of the new transportation hub construction which had the streets closed off to traffic for large earth-digging machines! It was noisy, dusty, and not easy to reach the hotel, although the business did its best to remain available. If I had known, I would not have chosen to stay at the Barclay this time.

Don't let the rather austere lobby bother you. What they don't spend on lobby and hallway decor, they use for the rooms. We had a 2-bedroom suite for 4 of us, and it was great! Spacious, comfortable, and close to everything.

Pros: -Great location: walk to ferry terminal, fish market sky tower, queen st, cathedral or anywhere in CBD in minutes. -Countdown grocery is less than 5 minutes walk cons: - Living/common space and bedrooms are small/cramped up. (Very little space to open the suitcase in the bedroom unless you put them on the bed) - No AC (though 2 fans were provided) - very little loading zone if you want to drive-in/off and want to load/unload your luggage

GREAT location, nice set up with all the amenities, perfect for a home away from home

central location,walking distance to harbour & skytower. Many restaurants and convenience stores nearby. suites we'll appointed with full kitchen,washer/dryer in bathroom and good wifi.

This is a great home base to stay for a night or a week. Great location in heart of CBD, suites with room to spread out, outstanding value and very helpful front desk staff. Harbor view rooms are worth the upgrade.

The hotel was fine and it was near many fun places to explore in downtown Auckland. The problem for us was that we had asked for something close to the airport and this was really downtown instead. Parking was fairly expensive. If you are looking for a downtown location it was a bit noisy but nice.

Great location. Fabulous view from top floor. Great for family. Internet was spotty. Would definitely stay there again

Accomodations are not fancy, but are fully adequate and we really liked the apartment - instead of just a room - with kitchen and even laundry facilities. Staff friendly and efficient. Very good value for the cost!

spacious, convenient and quite adequate; good location for the price

Location and all conveniences including washing machine. Only one person at front desk who was always busy only downside.

Comfortable beds and furniture in the two bed two bath apt made traveling with our sons, ages 19 and 20, very pleasant. The kitchen was helpful to economize on some of our meals. Easy walk to Sky City, Aotea Square, U of Auckland, and the wharf. Countdown is a grocery store around the corner on the block. Banks, exchanges, restaurants and shopping everywhere!

The suite was clean and spacious with everything we needed. Although the Sky TV was off due to the rain!!! When it might be needed most maybe. The room also had a slightly damp smell. The location is excellent.

74 Albert Street Auckland

Hotel highlights

  • Walking distance to Sky Tower and Viaduct Harbour
  • Free WiFi in rooms and public areas
  • Spa
  • 24-hour fitness center

Located in Auckland Central Business District, Barclay Suites is adjacent to SkyCity Casino and within a 10-minute walk of other popular attractions like Sky Tower. This 110-room, 4.5-star aparthotel welcomes guests with conveniences like a full-service spa, a 24-hour gym, and free in-room WiFi.


Dining

Cooked-to-order breakfast is offered for a fee each morning from 7:00 AM to 10:30 AM.


Rooms

Each apartment is air-conditioned and features a kitchen and a balcony, and there's space to spread out with a dining area and a sitting area. Guests can expect to find free WiFi and a 40-inch flat-screen TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, a portable fan, and a safe.


Property features

Guests staying at Barclay Suites enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. Self parking is offered for NZD 35 per night. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this luxury aparthotel include express check-out, free newspapers, and laundry facilities.

Room options

Executive One Bedroom Suite

1 King Bed | 2 Twin Beds | Sleeps 3

Deluxe One Bedroom Suite

1 King Bed | Sleeps 3

Deluxe Two Bedroom Suite

2 King Beds and 1 Double Sofa Bed | 2 King Beds | Sleeps 5

Executive Two Bedroom Suite

2 King Beds | 4 Twin Beds | Sleeps 5

Guest reviews for Barclay Suites

Everyone (7) Business (3) Couples (26) Family (12) Other (4) Friends (4)
4
Partner Couples Family

Location There is no housekeeping and breakfast is terrible !!!

By on Oct 14, 2019

5
Partner Couples

We stayed on the very top floor and had the beautiful views of Auckland and the tower .. there are a lot of constructions going on the streets, the hotel is a few steps from shopping strip.. love our stay .. we have our own kitchen, laundry stuff .. the room is warm, no AC but they provide portable AC which is sometimes not enough to keep the room cool.. we would stay here again

By on May 28, 2019

Review comment responded on May 29, 2019

Dear Guest, Thank you for your positive feedback, its great to see you enjoyed your stay with us and we look forward to welcoming you next time you visit Auckland. Kind Regards Bronil Dabreo

4
Family

Nice suite in downtown Auckland. Close to everything.

By on Dec 16, 2018

Review comment responded on Dec 16, 2018

Hi there, Thank you for your positive feedback and we hope you had a great time staying at Barclay Suites. I hope that we get a chance to welcome you back again soon. Kind Regards,

2

great idea with disappointing execution

Everyone

I really wanted to like this property - but with multiple fails, I just couldn't. The room came with a portable cooler / heater, which was incredibly noisy and located as far away from the bedroom as possible. Even with keeping the door to the bedroom open, the warm (it was never hot) air didn't reach the bedroom, and I woke up multiple times with cold hands. The internet service allowed exactly one device to be logged on at a time - impractical for a room for 2 people. The worst part of the stay, though, and one of the primary reasons for booking, was the washer/dryer. I did a very small load of laundry, followed the instructions in the manual, and after the 3-4 hour cycle the laundry was still very, very damp. I called the front desk late at night (11?), and nobody answered. I googled the manual online (on my one device that was connected to wi-fi), confirmed the instructions, and tried drying my clothes for another hour. Still wet. Dried them one more hour. Still wet. Tried just drying one t-shirt, one pair of socks, and one pair of underwear overnight. Woke up and they were still wet. Called again, no answer. When I went to check out, with my wet laundry in my suitcase for my 14 hour flight home, I was going to let them know the dryer wasn't working. There were *9* people waiting in the lobby and nobody at the front desk. Another guest just looked at me and shrugged his arms. I dropped my key in the "express check out" box and left disgusted.

By on Jun 20, 2018

Review comment responded on Jul 23, 2018

Hi Craig, Thank you for your feedback and we really appreciate this as we can look after to this matter. We will make sure that this concern with the right people who will take actions. We are very sorry if this matter cause your stay with us. We are hoping to see you again next time and be better. Many thanks and have a lovely day ahead. Kind Regards,

5

right in the center of the city

Everyone

This was a great location next to Sky Tower, a casino and tons of restaurants. The suite is spacious and has a nice full kitchen with dishes and everything you need. Very convenient washer/dryer for doing laundry as well. Very happy with our stay and would stay there again.

By on May 3, 2018

Review comment responded on Jun 2, 2018

Hi there, Thank you for your positive feedback and we hope you had a great time staying at Barclay Suites.I hope that we get a chance to welcome you back again soon.

5

nice hotel in auckland cbd

Everyone

Great hotel with great location. Staff went out of their way to be nice. Rooms comfortable and for the most part clean. The only 2 negatives I could share is the rooms were hot and they provide a portable AC Unit in the Living room that was totally inadequate, it rarely worked. Had to leave the windows open and if it’s had not been cool outside I would have checked out early and went to another location and they are aware of this and haven’t addressed the issue apparently. Second which is beyond the hotels control is Hugh Construction Project across the street which was crazy loud

By , from Portland Oregon on Apr 27, 2018

Review comment responded on Jun 2, 2018

Hi Jonathan, Thank you for your positive feedback and we hope you had a great time staying at Barclay Suites. We are working well with the CRL to limit the disruption. I am glad we are seeing movement on the noise levels. I hope that we get a chance to welcome you back again soon.

5

friendly and accommodating hotel staff

Everyone

The check-in was very efficient. When we checked out, the hotel staff stored our luggage for us as we had a late evening flight. After concluding our sightseeing, we returned to the hotel, picked up our luggage, while the hotel staff called a taxi for us. They got us a firm taxi price as well.

By , from Carlsbad, CA on Jan 3, 2018

4

comfortable & clean in the center of town

Everyone

The Barclay is a comfortable & clean hotel right in the center of Auckland. The guests & staff are pleasant. The major drawback during our stay was the construction outside the hotel. The Barclay sits right in the midst of the new transportation hub construction which had the streets closed off to traffic for large earth-digging machines! It was noisy, dusty, and not easy to reach the hotel, although the business did its best to remain available. If I had known, I would not have chosen to stay at the Barclay this time.

By , from Washington State on Mar 13, 2017

5

great hotel in a downtown setting.

Everyone

Don't let the rather austere lobby bother you. What they don't spend on lobby and hallway decor, they use for the rooms. We had a 2-bedroom suite for 4 of us, and it was great! Spacious, comfortable, and close to everything.

By , from Green Bay on Nov 19, 2016

4

location, location & location

Everyone

Pros: -Great location: walk to ferry terminal, fish market sky tower, queen st, cathedral or anywhere in CBD in minutes. -Countdown grocery is less than 5 minutes walk cons: - Living/common space and bedrooms are small/cramped up. (Very little space to open the suitcase in the bedroom unless you put them on the bed) - No AC (though 2 fans were provided) - very little loading zone if you want to drive-in/off and want to load/unload your luggage

By , from USA on Feb 23, 2016

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