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Recent guest reviews

Very good property near airport with shuttle service

Hotel was clean and conveniently located near airport

Really nice hotel with free 24/7 airport shuttle. Rooms are really nice and bed is comfortable.

Great place close to airport.

Clean, some staff not friendly. Price v good. Modern

Proximity to airport, shuttle service

The hotel was ok. The room was very small and basic. We were forced by the hotel staff to turn off our AC even though it was still very warm during the day and night. I wouldn't stay here again.

Hotel was all updated and very clean. Shuttle service from airport worked perfectly. We had to wait a bit for our flight - did not realize till we were ready to leave that there was a bar with couches overlooking the beautiful pool and gardens where we could have sat.

This property is great for a quick stopover if you are flying in or out of Auckland airport. The room was small but impeccably clean. Everything worked well. There was a little fridge and a kettle for hot water, with instant coffee and tea supplied. They even had a little bottle of milk in the fridge - so thoughtful! Staff were friendly and helpful. The cafe/restaurant was pretty good - we were tired and just needed to eat, so didn't want to go anywhere outside the hotel. The soup of the day was especially delicious. It was a little confusing as to what was the cafe and what was the restaurant, as they had the restaurant specials listed on a board in the cafe, but when we tried ordering them they said we had to sit in the restaurant. That is a pretty small point, though. They have a free shuttle to and from the airport as well. I highly recommend this property for a travel stopover.

We arrived too early for check in and left our stuff on a trolley after being told it would be put in our room when it was ready. We arrived about 10 hours later to find all of our belongings still sitting in the lobby. The new shift didn’t have any idea why it was there or who it belonged to. We were NOT happy. Staff was not apologetic or anything.

Proximity to airport and value were excellent. The staff has always been helpful and friendly.

63 Westney Road Auckland

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free uncovered self parking
  • Onsite dining
  • Free airport shuttle

Located in Mangere within 2 miles (3 km) of Treasure Island Adventure Golf, JetPark Hotel Auckland Airport is within a few miles (5 km) of Butterfly Creek. This 221-room, 4.5-star hotel has a restaurant, free in-room WiFi, and free self parking.


Dining

This hotel serves as home to a restaurant, which has garden views and specializes in Fusion cuisine, along with a bar. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe. Full breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

Guests can expect 43-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and Select Comfort beds with premium bedding and pillow menus ensure a restful night. Coffee makers, safes, and phones are also available. Change of towels is available on request.


Property features

At JetPark Hotel Auckland Airport, guests have access to a gym, free WiFi in public areas, and a conference center. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Other amenities at this luxury hotel include a computer station, a library, and a garden.

Room options

Executive Suite, 1 King Bed

1 King Bed | Sleeps 3

Superior Twin Room, 2 Double Beds

2 Double Beds | Sleeps 3

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Deluxe Room

1 King Bed | Sleeps 2

Guest reviews for JetPark Hotel Auckland Airport

Everyone (1) Couples (4) Family (5)
4
Family

Very good property near airport with shuttle service

By on Feb 26, 2024

Review comment responded on Feb 27, 2024

Kia Ora YogiThank you for taking the time to review your recent stay with us at Jet Park Hotel – Auckland Airport.We look forward to welcoming you back again soon when you are next in Auckland.Kind regardsMurray MackeyGuest Services ManagerJetPark Hotel – Auckland Airport

4
Everyone

Hotel was clean and conveniently located near airport

By on Nov 26, 2023

Review comment responded on Nov 28, 2023

Kia Ora, thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport. We look forward to welcoming you back again soon when you are next in Auckland. Kind Regards Raj Duty Manager Jet Park Hotel – Auckland Airport

5
Partner Couples

Really nice hotel with free 24/7 airport shuttle. Rooms are really nice and bed is comfortable.

By on Aug 2, 2023

Review comment responded on Aug 8, 2023

Kia Ora CarolineThank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport.We look forward to welcoming you back again soon when you are next in Auckland.Kind regardsMurray MackeyGuest Services ManagerJet Park Hotel – Auckland Airport

5
Partner Couples

Great place close to airport.

By on Mar 27, 2023

Review comment responded on Mar 29, 2023

Kia Ora KenThank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport.We look forward to welcoming you back again soon when you are next in Auckland.Kind regardsMurray MackeyGuest Services ManagerJet Park Hotel – Auckland Airport

4
Partner Couples

Clean, some staff not friendly. Price v good. Modern

By on Feb 9, 2023

Review comment responded on Feb 11, 2023

Kia Ora BernardThank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport.We look forward to welcoming you back again soon when you are next in Auckland.Kind regardsMurray MackeyGuest Services ManagerJet Park Hotel – Auckland Airport

4
Family

Proximity to airport, shuttle service

By on Jan 9, 2023

Review comment responded on Jan 12, 2023

Kia Ora WinstonThank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport.We look forward to welcoming you back again soon when you are next in Auckland.Kind regardsMurray MackeyGuest Services ManagerJet Park Hotel – Auckland Airport

3
Family with small children

The hotel was ok. The room was very small and basic. We were forced by the hotel staff to turn off our AC even though it was still very warm during the day and night. I wouldn't stay here again.

By on Nov 18, 2022

Review comment responded on Dec 2, 2022

Kia Ora Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport.I am sorry to hear you were advised to turn off the Air conditioning as this sound odd to me as the units are managed by the guest themselves in the room and can be adjusted accordingly.We hope we are able to welcome you back again when you are next in Auckland.Kind regardsMurray MackeyGuest Services ManagerJet Park Hotel – Auckland Airport

5
Family

Hotel was all updated and very clean. Shuttle service from airport worked perfectly. We had to wait a bit for our flight - did not realize till we were ready to leave that there was a bar with couches overlooking the beautiful pool and gardens where we could have sat.

By on Feb 22, 2020

Review comment responded on Feb 23, 2020

Kia Ora Jan, Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport. I am pleased to hear you have enjoyed your recent stay with us. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Navtej Walia Assistant Front Office Manager

5
Partner Couples

This property is great for a quick stopover if you are flying in or out of Auckland airport. The room was small but impeccably clean. Everything worked well. There was a little fridge and a kettle for hot water, with instant coffee and tea supplied. They even had a little bottle of milk in the fridge - so thoughtful! Staff were friendly and helpful. The cafe/restaurant was pretty good - we were tired and just needed to eat, so didn't want to go anywhere outside the hotel. The soup of the day was especially delicious. It was a little confusing as to what was the cafe and what was the restaurant, as they had the restaurant specials listed on a board in the cafe, but when we tried ordering them they said we had to sit in the restaurant. That is a pretty small point, though. They have a free shuttle to and from the airport as well. I highly recommend this property for a travel stopover.

By on Jan 9, 2020

Review comment responded on Jan 10, 2020

Kia Ora, Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport. I am pleased to hear we exceeded expectations for your recent stay with us. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Navtej Walia Assistant Front Office Manager

4
Friends

We arrived too early for check in and left our stuff on a trolley after being told it would be put in our room when it was ready. We arrived about 10 hours later to find all of our belongings still sitting in the lobby. The new shift didn’t have any idea why it was there or who it belonged to. We were NOT happy. Staff was not apologetic or anything.

By on Nov 29, 2019

Review comment responded on Dec 1, 2019

Kia Ora, Thank you for taking time to review your recent stay with us at Jet Park Hotel. I would like to apologise for the service you have received and the issues you acknowledge and will ensure these are addressed with the corresponding departments to ensure they are rectified going forward. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Navtej Walia Assistant Front Office Manager

Jet Park Hotel Auckland Airport

63 Westney Road, Auckland, 2022
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