Clean, some staff not friendly. Price v good. Modern
Proximity to airport, shuttle service
The hotel was ok. The room was very small and basic. We were forced by the hotel staff to turn off our AC even though it was still very warm during the day and night. I wouldn't stay here again.
Hotel was all updated and very clean. Shuttle service from airport worked perfectly. We had to wait a bit for our flight - did not realize till we were ready to leave that there was a bar with couches overlooking the beautiful pool and gardens where we could have sat.
This property is great for a quick stopover if you are flying in or out of Auckland airport. The room was small but impeccably clean. Everything worked well. There was a little fridge and a kettle for hot water, with instant coffee and tea supplied. They even had a little bottle of milk in the fridge - so thoughtful! Staff were friendly and helpful. The cafe/restaurant was pretty good - we were tired and just needed to eat, so didn't want to go anywhere outside the hotel. The soup of the day was especially delicious. It was a little confusing as to what was the cafe and what was the restaurant, as they had the restaurant specials listed on a board in the cafe, but when we tried ordering them they said we had to sit in the restaurant. That is a pretty small point, though. They have a free shuttle to and from the airport as well. I highly recommend this property for a travel stopover.
We arrived too early for check in and left our stuff on a trolley after being told it would be put in our room when it was ready. We arrived about 10 hours later to find all of our belongings still sitting in the lobby. The new shift didn’t have any idea why it was there or who it belonged to. We were NOT happy. Staff was not apologetic or anything.
Proximity to airport and value were excellent. The staff has always been helpful and friendly.
The room was mostly clean, nothing too bad, but not great. The service at the hotel restaurant was poor at best. The people were nice enough, but very slow, got the orders wrong, and the food was not as good as it was billed to be. I'd stay there again in a pinch, but it would not be my first choice.
Located in Mangere, Jet Park Hotel Auckland Airport is within a few miles (5 km) of sights such as Butterfly Creek and Villa Maria Auckland Winery. This 222-room, 4.5-star hotel has a restaurant, free in-room WiFi, and free self parking.
This hotel serves as home to a restaurant, which has pool views and specializes in fusion cuisine, along with a cocktail bar. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe. Full breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
Guests can expect 42-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and Select Comfort beds with premium bedding and pillow menus ensure a restful night. Refrigerators, coffee makers, and safes are also available. Housekeeping is available on request.
At Jet Park Hotel Auckland Airport, guests have access to a gym, free WiFi in public areas, and a conference center. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a computer station, a library, and a porter/bellhop.
Clean, some staff not friendly. Price v good. Modern
Proximity to airport, shuttle service
Kia Ora WinstonThank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport.We look forward to welcoming you back again soon when you are next in Auckland.Kind regardsMurray MackeyGuest Services ManagerJet Park Hotel – Auckland Airport
The hotel was ok. The room was very small and basic. We were forced by the hotel staff to turn off our AC even though it was still very warm during the day and night. I wouldn't stay here again.
Kia Ora Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport.I am sorry to hear you were advised to turn off the Air conditioning as this sound odd to me as the units are managed by the guest themselves in the room and can be adjusted accordingly.We hope we are able to welcome you back again when you are next in Auckland.Kind regardsMurray MackeyGuest Services ManagerJet Park Hotel – Auckland Airport
Hotel was all updated and very clean. Shuttle service from airport worked perfectly. We had to wait a bit for our flight - did not realize till we were ready to leave that there was a bar with couches overlooking the beautiful pool and gardens where we could have sat.
Kia Ora Jan, Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport. I am pleased to hear you have enjoyed your recent stay with us. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Navtej Walia Assistant Front Office Manager
This property is great for a quick stopover if you are flying in or out of Auckland airport. The room was small but impeccably clean. Everything worked well. There was a little fridge and a kettle for hot water, with instant coffee and tea supplied. They even had a little bottle of milk in the fridge - so thoughtful! Staff were friendly and helpful. The cafe/restaurant was pretty good - we were tired and just needed to eat, so didn't want to go anywhere outside the hotel. The soup of the day was especially delicious. It was a little confusing as to what was the cafe and what was the restaurant, as they had the restaurant specials listed on a board in the cafe, but when we tried ordering them they said we had to sit in the restaurant. That is a pretty small point, though. They have a free shuttle to and from the airport as well. I highly recommend this property for a travel stopover.
Kia Ora, Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport. I am pleased to hear we exceeded expectations for your recent stay with us. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Navtej Walia Assistant Front Office Manager
We arrived too early for check in and left our stuff on a trolley after being told it would be put in our room when it was ready. We arrived about 10 hours later to find all of our belongings still sitting in the lobby. The new shift didn’t have any idea why it was there or who it belonged to. We were NOT happy. Staff was not apologetic or anything.
Kia Ora, Thank you for taking time to review your recent stay with us at Jet Park Hotel. I would like to apologise for the service you have received and the issues you acknowledge and will ensure these are addressed with the corresponding departments to ensure they are rectified going forward. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Navtej Walia Assistant Front Office Manager
Proximity to airport and value were excellent. The staff has always been helpful and friendly.
Kia Ora Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Navtej Walia Assistant Front Office Manager
The room was mostly clean, nothing too bad, but not great. The service at the hotel restaurant was poor at best. The people were nice enough, but very slow, got the orders wrong, and the food was not as good as it was billed to be. I'd stay there again in a pinch, but it would not be my first choice.
Kia Ora Thank you for placing a review on your recent stay. I would like to apologise for the service and meals received on this occasion and we are looking into what has occured and taking steps to rectify the matters at hand. I hope you give us the opportunity to welcome you back in the near future when next in Auckland. Kind regards Murray Mackey Front Office Manager
Kia Ora Thank you for placing a review on your recent stay. We look forward to welcoming you back again when next in Auckland. Kind regards Murray Mackey Front Office Manager
Kia Ora BernardThank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport.We look forward to welcoming you back again soon when you are next in Auckland.Kind regardsMurray MackeyGuest Services ManagerJet Park Hotel – Auckland Airport