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Ellerslie Palms Motel

3.0 star property

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Reception
1 Bedroom Kitchen Unit | Living area | 50-inch flat-screen TV with digital channels, TV
Ground Floor Studio | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds
1 Bedroom Kitchen Unit | Private kitchen | Coffee/tea maker, electric kettle
Ground Floor 1 Bedroom | Living area | 50-inch flat-screen TV with digital channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
384 Ellerslie-Panmure Highway, Ellerslie, Auckland, 1060
  • Place, Ellerslie Racecourse
    ‪4 min drive‬
  • Place, Sylvia Park Shopping Center
    ‪5 min drive‬
  • Place, Saint Ann Buddhist Temple
    ‪5 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪22 min drive‬

Room options

View all photos for Studio with Balcony

Studio with Balcony | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Studio with Balcony

7.8 out of 10
Good
(6 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Balcony 1 Bedroom

  • 721 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family 2 Bedroom Unit

Family 2 Bedroom Unit | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Family 2 Bedroom Unit

7.4 out of 10
Good
(3 reviews)
  • 1033 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Large Twin Beds

View all photos for Ground Floor 1 Bedroom

Ground Floor 1 Bedroom | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Ground Floor 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 721 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Bed

1 Bedroom Wheel Chair Access Unit

8.0 out of 10
Very good
(2 reviews)
  • 721 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Ground Floor Studio

Ground Floor Studio | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Ground Floor Studio

8.0 out of 10
Very good
(7 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for 1 Bedroom Kitchen Unit

1 Bedroom Kitchen Unit | Private kitchen | Coffee/tea maker, electric kettle

1 Bedroom Kitchen Unit

8.6 out of 10
Excellent
(11 reviews)
  • 721 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

About the neighborhood

Auckland

Located in Mount Wellington, Ellerslie Palms Motel is 1.6 mi (2.6 km) from Sylvia Park Shopping Center and within a 10-minute drive of other popular attractions like University of Auckland. The 24 rooms at this 3-star motel include coffee makers, flat-screen TVs, and Select Comfort beds.
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What's nearby

  • Ellerslie Racecourse - 4 min drive - 2.3 miles
  • Sylvia Park Shopping Center - 5 min drive - 1.6 miles
  • Saint Ann Buddhist Temple - 5 min drive - 2.0 miles
  • Waiatarua Reserve - 6 min drive - 2.5 miles
  • Sky Tower - 11 min drive - 6.9 miles

Getting around

  • Auckland Panmure Station - 4 min drive
  • Gaunt Street Tram Stop - 12 min drive
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Kfc - ‬16 min walk
  • ‪Hulucat Tea House - ‬16 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Burger King - ‬15 min walk

About this property

Ellerslie Palms Motel

Ellerslie Palms Motel features free WiFi in public areas and a garden. Free parking is included with your stay. The front desk has multilingual staff that can help with luggage storage, and offer advice about sights and eateries nearby.
Guests can expect free WiFi and 50-inch flat-screen TVs with digital channels. Select Comfort beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and safes.

Similar properties

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  • Pool
  • Parking included
  • Free WiFi
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8.8 out of 10, Excellent, 582 reviews
$92 nightly
The price is $107
Mar 13 - Mar 14
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Built in 1987
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 10:00 AM and 12:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 9:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 19 and November 30.

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:00 AM and 12:30 PM
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-6:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ellerslie Palms Motel Auckland
Ellerslie Palms Auckland
Ellerslie Palms
Ellerslie Palms Motel Motel
Ellerslie Palms Motel Auckland
Ellerslie Palms Motel Motel Auckland

Frequently asked questions

Is free cancellation available at Ellerslie Palms Motel?

Ellerslie Palms Motel provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

What's there to see close to Ellerslie Palms Motel?

This motel is situated in Mount Wellington, close to Mount Eden, Spark Arena, and Eden Park. You'll also find Sylvia Park Shopping Center and Go Media Stadium within a short drive.

Is parking available on site at Ellerslie Palms Motel?

Yes, self parking is offered for free at the motel. Accessible parking is also available for guests.

Does Ellerslie Palms Motel include a casino on the premises?

No, Ellerslie Palms Motel doesn't have a casino.

Will I find an indoor pool at Ellerslie Palms Motel?

No, there is no indoor pool at this motel.

What do couples enjoy most about Ellerslie Palms Motel?

Couples staying at this motel will value amenities like a comfy mattress, kitchens in some guestrooms, as well as a garden.

Are there hot tubs at Ellerslie Palms Motel?

No, there isn't a spa tub at this motel.

Does Ellerslie Palms Motel have a restaurant with a breakfast menu?

No, Ellerslie Palms Motel doesn't have a restaurant that serves breakfast.

Will Ellerslie Palms Motel allow pets to stay free of charge?

No, pets aren't allowed at Ellerslie Palms Motel though service animals are welcome.

Are there connecting rooms at Ellerslie Palms Motel?

Yes, this motel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Ellerslie Palms Motel?

The closest major airport to Ellerslie Palms Motel is Auckland Intl. Airport (AKL), which is 11.6 mi away (28 minutes by car).

Are there rooms with balconies that I can book at Ellerslie Palms Motel?

Yes, some guestrooms at Ellerslie Palms Motel offer a balcony.

Ellerslie Palms Motel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 179 out of 334 reviews
Rating 8 - Good. 96 out of 334 reviews
Rating 6 - Okay. 32 out of 334 reviews
Rating 4 - Poor. 12 out of 334 reviews
Rating 2 - Terrible. 15 out of 334 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Jacqui

Liked: Cleanliness
Disliked: Staff & service
Commination with the motel was non existant. I needed to arrange a late check in. The number provided was never answered, and only once gave an option to leave a message which was not acted on. I attempted to contact the property via the expedia app and again got no response. Luckily I had friends who were checking in during the day who got an email address for me to communicate with them to get the code to the lockbox. Another friend who was also checking in late had the same experience and would not have been able to get her key should i have not arrived with the code. The number at reception to phone for after hour access was not answered. I would not recommend this motel if you need to check in after hours. It was particularly stressful trying to organize an after hour check in
Stayed 2 nights in Nov 2025

4/10 Poor

Kirsten

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Tan

Stayed 2 nights in Nov 2025

8/10 Good

Namrata

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean.
Stayed 1 night in Nov 2025

2/10 Terrible

Nathalie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Negative Review – Ellerslie Palms Motel At first glance the motel looks modest and tidy, but the experience quickly became unsettling. There was no reception or staff on site, just a phone number on the door. When I called, the phone was answered under a different name, which felt unprofessional and concerning. Even though my stay was prepaid, I was asked to provide my credit card over the phone, which felt insecure. I explained I was uncomfortable and stated I was recording the call for my own protection. I eventually received the access key, but the door looked as though the locks had been changed repeatedly. The room looked clean at first, but it clearly hadn’t been properly serviced. We found a Pringles tube behind the pillows, a bread clip under the bedside cabinet, and other missed items. The curtains had black mould and the window catches felt flimsy. The bathroom was the worst part. The shower had black and pink mould, and the plastic mat looked like it needed a long soak in bleach. It’s one of the few places where you can shower and feel dirtier afterwards. Next evening, a large group staying nearby was extremely loud past 11pm. I had to ask twice for quiet, and with no staff on site the issue wasn’t managed. To top it off, a large German cockroach appeared on the walls and ceiling during the night. Overall, the stay felt unsafe, unhygienic, and poorly managed. With no staff, an insecure check-in process, uncleanliness, noise issues, and pests, I cannot recommend.
Stayed 2 nights in Nov 2025

6/10 Okay

Daphne

Traveled with family
Disliked: Property conditions & facilities
There was no staff. The room was ok, bed comfortable, clean bathroom. The curtains were terrible and with an outside light on all night it was annoying. I didnt like the fact they had a full page of rules cellotaped to the kitchen wall with one rule being do your dishes, dry and put them away otherwise you will be charged $30! who does that! If you intend on a late arrival make sure you call ahead and get the passcode for the lockbox where the keys are, as we could not raise a real person after 5pm I would not stay here again
Stayed 1 night in Oct 2025

8/10 Good

derek

Liked: Cleanliness, property conditions & facilities
The check in system maybe be a little difficult for some especially if arriving after dark. However a very nice property fit for purpose.
Stayed 1 night in Aug 2025

8/10 Good

Caine

Traveled with pets, Traveled with family
Liked: Staff & service
Traffic noise
Stayed 1 night in Jul 2025

6/10 Okay

Alexander

Stayed 4 nights in Jul 2025

8/10 Good

Rebekah

Liked: Cleanliness, property conditions & facilities
We have stayed 3 times now. We stay with 3 adults and 3 children. The two bedroom unit is spacious and having an oven is very helpful and the fridge is big (ie not a bar size) It's been very clean each time we have been. We will be back again.
Stayed 1 night in Jul 2025

8/10 Good

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Dru

Business traveler, Traveled with family
The window in the bathroom had no latch to close the window. I thought the room got vacuumed and beds made. Not at all. Otherwise pretty good
Stayed 2 nights in May 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Apr 2025

8/10 Good

Ismaila Ajiboye

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Debbie

Liked: Amenities, property conditions & facilities
Clean. Quiet considering being pns main road. Close to public transport.
Stayed 1 night in May 2025

8/10 Good

carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was very neat and tidy
Stayed 1 night in Apr 2025

8/10 Good

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had all the necessary amenities for a small family
Stayed 3 nights in Apr 2025

10/10 Excellent

Priyall

Liked: Cleanliness, property conditions & facilities
NICE CLEAN
Stayed 2 nights in Apr 2025

10/10 Excellent

Trevor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, definitely would consider again 😊

Great place to stay. Big space with a separate room which was good for my friend. Location is a few minutes drive from takeaway outlets, supermarket and the Panmure train station where it's a 20 min train ride into the city.
Stayed 4 nights in Apr 2025

6/10 Okay

DAVID

Traveled with family
Liked: Cleanliness, property conditions & facilities
The room we were given has been upgraded to a modern standard. Bathroom and bed were very good. The balcony leading to the room needs cleaning. The low rating was the entry door was mangled and there was no safety latches nor was there a deadbolt. The room door had a gap on the bottom allowing any bugs or other small animals to enter when closed.
Stayed 1 night in Apr 2025

4/10 Poor

Dave

Liked: Staff & service
Disliked: Cleanliness
I arrived to a room where the bed wasn't made after the last guest used it. There were also dishes unwashed on the bench.
Stayed 1 night in Mar 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was very nice and nice and clean

Stayed 1 night in Mar 2025

4/10 Poor

Joshua

Traveled with group
Disliked: Staff & service
Hotel was fine but checking in was probably the worst service ive ever had at a accomidation ever
Stayed 2 nights in Feb 2025

10/10 Excellent

Rhiana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to all the stonefield shops. We had the 2 bedroom family room which was very spacious and was perfect for what we needed. Staff was friendly and easy to deal with. Added a Portacot for $25. Lots of parking and the property was quiet. during the day there’s some noise from the building going up next door but overall very happy
Stayed 3 nights in Feb 2025

8/10 Good

Jo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy check-in, even when arriving late. Lots of free parking with wide spaces. Rooms are spacious, the bathrooms are modern, some with walk in showers. It's a quiet spot to stay.
Stayed 1 night in Feb 2025

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