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Recent guest reviews

Loved the 5:00 pm late check out on Sunday and strong free internet

Wasn’t aware of charge of $66.00 for check out delay.

Clean and convenient with all the amenities you need while coming in or leaving the country

I enjoyed my brief stay at th Novotel Auckland Airport, however, it is a very expensive hotel. It’s obvious that one is paying for location, which is truly excellent if using the airport, but that convenience comes at a price.

This Auckland airport Novotel is particularly cleaner than most. Food here is also better than other Novotel hotels.

it was nice and clean hotel. it was really near the hotel where we can reach on foot

Perfect Location, a walk from the airport, helpful staff...they sent a fax for me to another country, amazing breakfast, incredible gym. Will be staying there again.

We had a lovely 2 night stay at the Auckland Novotel. After a long flight we didn’t want to drive into the city and the hotel was a few steps from the airport. I encourage anyone staying to request a room on the upper floor as the few is lovely. Service was good and the room was comfortable.

We enjoyed our stay at the Novotel Auckland Airport. We were happily surprised with a welcome gift (dish with strawberries and chocolate),4 bottles of water and a plate of some fresh fruit. We were also informed that we contact them if we had any other requests as our stay was much longer than most guests. The only negative was that we had to inform house keeping regularly that we required 4 coffee cups rather than the normal 3 as there were 4 of us. Otherwise, there were no other negatives. The exercise room was great. We also enjoyed the wonder breakfast buffet each day that was included in our booking. The hotel's location was perfect for convenience to the airport and the public transportation was perfect for going to downtown Auckland and other locations.

Clean hotel with very helpful staff within walking distance from the airport.

2 minute walk to airport, friendly service, clean, nice Kiwi themed decor

After booking through Orbitz, due to flight discount opportunity, Hotel staff simply yold me they do not give any discounts! From about 4:30 the next morning I woke up from people above walking up and down in their room and also slamming doors and someone running a bath next door, so we could not sleep and probably woke others uo ourselves when we arrived at about midnight, after a long flight from SanDiego. So it os basically pointless to stay sy the hotel to get some sleep, because the place is not sound proof at all!

Easy walking distance from the airport terminal. Clean and excellent service staff.

Extremely convenient to airport , comfortable bed, loved the bathroom products, directly across from airport

Ray Emery Drive Mangere

Hotel highlights

  • Onsite dining
  • Fitness center
  • WiFi and wired Internet in rooms and public areas (fees apply)
  • Concierge services

Located within a mile (2 km) of Butterfly Creek, Novotel Auckland Airport is within 3 miles (5 km) of Villa Maria Estate. This 263-room, 4.5-star hotel has conveniences like a restaurant, a bar/lounge, and a fitness center.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 5:00 AM to 10:30 AM.


Rooms

All of Novotel Auckland Airport's 263 soundproofed rooms provide iPod docks, minibars, and coffee makers. Guests can expect WiFi, wired Internet, and 32-inch LCD TVs with digital channels and pay movies. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include safes, phones, and ironing boards.


Property features

Guests of Novotel Auckland Airport enjoy features like a fitness center, WiFi in public areas, and express check-in. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include express check-out, free newspapers, and laundry facilities.

Room options

Executive Room, 1 King Bed

1 King Bed | Sleeps 2

Suite, 1 King Bed

1 King Bed | Sleeps 2

Superior Room, 1 King Bed

1 King Bed | Sleeps 2

Superior Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for Novotel Auckland Airport

Everyone (15) Family (4)
4
Everyone

By on Jan 17, 2020

Review comment responded on Jan 20, 2020

Kia ora It is wonderful that we had you staying with us at Novotel Auckland Airport and for leaving a wonderful review score. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Jay Duggan Guest Relations Manager Novotel Auckland Airport

5
Family

Loved the 5:00 pm late check out on Sunday and strong free internet

By on Jan 13, 2020

Review comment responded on Jan 15, 2020

Kia ora It is wonderful that we had you staying with us at Novotel Auckland Airport and for leaving a wonderful review score. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Jay Duggan Guest Relations Manager Novotel Auckland Airport

5
Family Friends

Wasn’t aware of charge of $66.00 for check out delay.

By on Dec 28, 2019

Review comment responded on Jan 1, 2020

Kia ora, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. My apologies for the surprising charge added onto your bill- I will speak to the team to ensure all information is being relayed appropriately. I trust in the future we will better accommodate you. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

5
Family

Clean and convenient with all the amenities you need while coming in or leaving the country

By on Dec 7, 2019

Review comment responded on Dec 8, 2019

Kia ora Aloha, It is wonderful that we had you staying with us at Novotel Auckland Airport and for leaving a wonderful review score. Thank you for such a beautiful review. I am pleased that you found our hotel convenient and clean during your stay. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Jay Duggan Guest Relations Manager Novotel Auckland Airport

4
Family

I enjoyed my brief stay at th Novotel Auckland Airport, however, it is a very expensive hotel. It’s obvious that one is paying for location, which is truly excellent if using the airport, but that convenience comes at a price.

By on Nov 22, 2019

Review comment responded on Nov 22, 2019

Kia ora, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. I'm thrilled the location and convenience served you well during your travels. I have also taken note of your feedback relating to our pricing structure- I would recommend to join Accor's loyalty program 'LeClub' This is a free membership which gives you access to special rates and deals. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

5
Everyone

By on Jul 19, 2019

Review comment responded on Jul 23, 2019

Kia ora, Thank you for staying with us at 'Our Place' recently and for such a fantastic review score. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Jay Duggan Guest Relation Manager Novotel Auckland Airport

4
Everyone

This Auckland airport Novotel is particularly cleaner than most. Food here is also better than other Novotel hotels.

By on May 2, 2019

Review comment responded on May 12, 2019

Kia ora, Thanks for coming to stay. I'm thrilled that above the convenience of our location that you also appreciated the cleanliness of our room.The team and that the time with us become a bit of a treat! Wonderful too that you enjoyed your dining experience We'd love to see you back our way Ngā mihi nui | Warm regards Ryan Dulce Guest Services Manager Novotel Auckland Airport

5
Everyone

By on Apr 26, 2019

Review comment responded on Apr 26, 2019

Kia ora, We're so pleased that you loved your time at Our Place - we hope to welcome you across future journeys. Ngā mihi nui | Warm regards Jono Tremain Guest Relations Manager Novotel Auckland Airport

4
Everyone

By on Apr 11, 2019

Review comment responded on Apr 11, 2019

Kia ora, We're so pleased to have had you with us and to learn that you enjoyed the stay. Please come and see us again. Ngā mihi nui | Warm regards Jono Tremain Guest Relations Manager Novotel Auckland Airport

5
Everyone

it was nice and clean hotel. it was really near the hotel where we can reach on foot

By on Jan 22, 2019

Novotel Auckland Airport

Ray Emery Drive, Mangere, 2022
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