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Recent guest reviews

The room was spacious and fairly clean. Had to ask for a bathrobe and the view was very nice

The location was great and a great selection of restaurants and bars put the back door. The facility was nicely done.

Room was very clean and nice. The property is in need of maintenance. All corridor room doors on our floor were severely scratched and roughed up. The tile grout in the bathroom could use a good cleaning with bleach to remove mildew. Little things were added up make an overall lasting impression.

Loved the location near many restaurants and the harbor, so much to do from here as a base. Lovely suite accommodations overlooking the harbor and spacious rooms/amenities and balcony. Friendly staff.

We had a suite with a balcony that overlooked the harbour and was fun to watch the weekend nightlife. The property is conveniently close to many restaurants bars and activities, including the ferry port to Waiheke Island.

The location was prime. The room was nice, but it was supposed to have a nice city view, a bathtub and a balcony. It had none of the three.

Everything was very nice, clean, and spacious. Definitely would recommend to friends.

This is a terrific location, great value, and high level accomodation. Staff very willing to assist in any capacity. Sadly, what is so great about the location, is it's bigget weakness. The ground floor of the building abuts to several night clubs on Auckland Harbor. Thursday-Saturday night is a constant thump thump of the bass. Truth is, you're traveling so much you'll likely sleep through it, but ask for a higher floor, and not a good place from light sleepers.

Beautiful suite. Kitchen with teapot was nice. Loved the bathroom.

The hotel is in a great location with tons of energy and the best views. But it is also showing its age. Things look tired and worn. We booked a room for three people, and arrived to find the unit only had two towels and two of each item in the kitchen. Had to call every day to request three towels which is rediculous at a 4 star hotel.

We spent one and two half days in Auckland before we flew home. We have been there several times before and enjoy the Sebel's locations to walk from to see different areas of the city. We have stayed here before and love the location.

85-89 Custom St West Auckland

Hotel highlights

  • Walking distance to Viaduct Harbour and Sky Tower
  • WiFi in public areas (fees apply) (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Laundry facilities
  • 24-hour front desk

Located in Auckland Central Business District, The Sebel Auckland Viaduct Harbour is within a 5-minute walk of La Cigale Market at Britomart and within 15 minutes of other popular attractions like Auckland Ferry Terminal. Each of the 116 rooms at this 4-star aparthotel includes a kitchen, a refrigerator, and a microwave.


Dining

For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to noon.


Rooms

Each apartment is air-conditioned and features a kitchen with a refrigerator, a microwave, and a stovetop. Guests can expect to find an LCD TV with satellite channels. The bathroom offers hair dryers, free toiletries, slippers, and bathrobes. Other standard amenities include a washer/dryer, a minibar, and a coffee maker.


Property features

The Sebel Auckland Viaduct Harbour features WiFi in public areas, express check-in, and express check-out. Self parking is offered for NZD 38 per day. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include free newspapers and laundry facilities.

Room options

Studio, 1 Queen Bed, City View

1 Queen Bed | Sleeps 3

Suite, 1 Bedroom, Marina View

1 Queen Bed | Sleeps 2

Suite, 1 Bedroom, City View

1 Queen Bed | Sleeps 2

Deluxe Suite, 1 Bedroom, View (Marina)

1 Queen Bed | Sleeps 3

Guest reviews for The Sebel Auckland Viaduct Harbour

Everyone (1) Couples (6) Family (5) Other (2)
4
Partner Couples Family

The room was spacious and fairly clean. Had to ask for a bathrobe and the view was very nice

By , from New York, N.Y. on May 20, 2020

Review comment responded on Jun 23, 2020

Dear Leslie, Thank you very much for taking the time to review your experience at The Sebel Viaduct Harbour Auckland. It is a pleasure to read you were able to enjoy your time with us, as well as our convenient central location. Sorry but we do not put bathrobes in the room. It is on request only. We will very much look forward to seeing you back to stay with us at The Sebel Viaduct Harbour Auckland.

5
Everyone

By on Mar 13, 2020

Review comment responded on Mar 28, 2020

Dear Guest, Thank you for your 5 Star review of our hotel. This surely means you had an outstanding experience and we would like to see you again very soon. Kind Regards, Sankar Boopathy, Duty Manager, The Sebel Auckland Viaduct Harbour.

5
Partner Couples

The location was great and a great selection of restaurants and bars put the back door. The facility was nicely done.

By on Jan 29, 2020

Review comment responded on Feb 6, 2020

Dear Guest, Thank you for your fantastic review on our hotel. The facilities available are most suitable for all and I am glad you were able to take full advantage of this. I am glad to hear your were able to enjoy the room and the services by the team. Location is perfect with everything within walking distance. Once again thank you for sharing your experience and we hope to see you again very soon. Kind Regards, Sankar Boopathy, Duty Manager, The Sebel Auckland Viaduct Harbour.

4
Partner Couples

Room was very clean and nice. The property is in need of maintenance. All corridor room doors on our floor were severely scratched and roughed up. The tile grout in the bathroom could use a good cleaning with bleach to remove mildew. Little things were added up make an overall lasting impression.

By on Jan 29, 2020

Review comment responded on Feb 6, 2020

Dear Guest, Thank you for your review. I am glad that you found your accommodation to your liking. Your feedback in regards to the tired decor is noted and followed on. I am pleased to inform that hotel is planning for a refurbishment process and we hope the renovation plan will be in place soon. It would be our pleasure to welcome you back soon in the near future. Kind Regards, Sankar Boopathy, Duty Manager, The Sebel Auckland Viaduct Harbour.

5
Family Family

Loved the location near many restaurants and the harbor, so much to do from here as a base. Lovely suite accommodations overlooking the harbor and spacious rooms/amenities and balcony. Friendly staff.

By , from Laguna Beach, Ca on Dec 3, 2019

Review comment responded on Dec 3, 2019

Dear JZ, Thank you for your amazing review on our hotel. I am glad that you enjoyed your stay with us in an amazing Harbour view room. I am also happy that you liked our staff's hospitality and it would be our pleasure to welcome you back in the future. Kind Regards, Sankar Boopathy, Duty Manager, The Sebel Auckland viaduct Harbour.

5
Partner Couples

We had a suite with a balcony that overlooked the harbour and was fun to watch the weekend nightlife. The property is conveniently close to many restaurants bars and activities, including the ferry port to Waiheke Island.

By on Dec 18, 2018

Review comment responded on Dec 31, 2018

Dear Guest, Thank you for your response. We appreciate your recent stay with us. We are glad that you liked the harbour view room, we admit this is an ultimate experience. We are also glad that you took advantage of our location to your best. Thank you once again for sharing your experience with us. We look forward to see you soon. Kind Regards, Aniket Amin, Duty Manager, The Sebel Auckland Viaduct Harbour.

4

just okay.

Other

The location was prime. The room was nice, but it was supposed to have a nice city view, a bathtub and a balcony. It had none of the three.

By on Nov 17, 2014

5

great waterfront location

Other

Everything was very nice, clean, and spacious. Definitely would recommend to friends.

By on Nov 19, 2013

4

superb location, very loud from club below at night

Family

This is a terrific location, great value, and high level accomodation. Staff very willing to assist in any capacity. Sadly, what is so great about the location, is it's bigget weakness. The ground floor of the building abuts to several night clubs on Auckland Harbor. Thursday-Saturday night is a constant thump thump of the bass. Truth is, you're traveling so much you'll likely sleep through it, but ask for a higher floor, and not a good place from light sleepers.

By on Mar 18, 2013

5

great accomodation!,

Couples

Beautiful suite. Kitchen with teapot was nice. Loved the bathroom.

By on May 21, 2012

The Sebel Auckland Viaduct Harbour

85-89 Custom St West, Auckland, 1001
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