I got the place for a pretty good price so I shouldn't expect much, I suppose. It's just that the star rating indicated it was better than it was.
FIRST OF, ONE REASON I CHOSE THIS HOTEL IS TO UTILIZE THE FITNESS CENTER WHILE IM AWAY FROM HOME. IT WAS RATHER A JOKE TO SEE INADEQUATE AND BROKEN PIECE OF EQUIPEMENT. A SOUTH ASIAN MALE STAFF HAPPENED TO STOP BY AND I INFORMED HIM RIGHT AWAY ABOUT THE NON WORKING EQUIPMENT BUT IT SEEMED TO ME HE DID NOT CARE AT ALL. THE NEXT DAY ANOTHER SOUTH ASIAN MALE WALKED IN AND LOOKED AROUND I THINK HE WAS MAKING SURE EVERYTHING WAS OK BUT AS SOON AS I BROUGHT IT UP ABOUT THE ISSUE HE ACTED LIKE HE KNEW NOTHING ABOUT. IN MY OPINION, AS A GUEST IN ORDER TO SATISFY REPEAT CUSTOMERS THEY SHOULD HIRE COMPETENT AND WELL ROUNDED PEOPLE AND GET RID OF THOSE ONES WHO HAVE NO PLACE IN HOTEL INDUSTRY.
location is close to city but need to walk uphill and down hill bathroom is small and not prefect condition
Good hotel location and very friendly staff! Beautiful park just down the road and about 15 mins from the ferry port.
Located in Auckland Central Business District, The Quadrant Hotel & Suites is next to Auckland High Court and University of Auckland. This 4-star hotel has 240 guestrooms and offers conveniences like a restaurant, a full-service spa, and free in-room WiFi.
In addition to a restaurant that serves breakfast and dinner, you can also enjoy a drink at the bar. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Continental breakfast is offered for a fee each morning from 6:30 AM to 9:30 AM.
Guests can expect to find free WiFi and 42-inch Smart TVs with cable channels and first-run movies. Bathrooms have hair dryers and designer toiletries. Kitchens, washers/dryers, and balconies are also standard. Change of towels is available on request.
Guests of The Quadrant Hotel & Suites enjoy features like a full-service spa, free WiFi in public areas, and conference space. Valet parking is NZD 35 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for NZD 36 per person one-way. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this spa hotel include laundry facilities, a TV in a common area, and a porter/bellhop.
I got the place for a pretty good price so I shouldn't expect much, I suppose. It's just that the star rating indicated it was better than it was.
Dear valued guest. Thank you so much, we sincerely appreciated your sharing the experience. We are glad the central location of our hotel and rooms with stunning views of the harbor and domain delighted you. Our guests and their comfort is very important for us, our multi-lingual and friendly team goes an extra mile to ensure the guests enjoy their stay with us. We look forward to welcoming you back again. Wishing you a Merry Christmas and Happy New Year. Warm regards, General Manager
FIRST OF, ONE REASON I CHOSE THIS HOTEL IS TO UTILIZE THE FITNESS CENTER WHILE IM AWAY FROM HOME. IT WAS RATHER A JOKE TO SEE INADEQUATE AND BROKEN PIECE OF EQUIPEMENT. A SOUTH ASIAN MALE STAFF HAPPENED TO STOP BY AND I INFORMED HIM RIGHT AWAY ABOUT THE NON WORKING EQUIPMENT BUT IT SEEMED TO ME HE DID NOT CARE AT ALL. THE NEXT DAY ANOTHER SOUTH ASIAN MALE WALKED IN AND LOOKED AROUND I THINK HE WAS MAKING SURE EVERYTHING WAS OK BUT AS SOON AS I BROUGHT IT UP ABOUT THE ISSUE HE ACTED LIKE HE KNEW NOTHING ABOUT. IN MY OPINION, AS A GUEST IN ORDER TO SATISFY REPEAT CUSTOMERS THEY SHOULD HIRE COMPETENT AND WELL ROUNDED PEOPLE AND GET RID OF THOSE ONES WHO HAVE NO PLACE IN HOTEL INDUSTRY.
Dear John, Thank you very much for your valuable feedback. I am sorry to hear that your stay was not very pleasant. We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence. Your valuable feedback helps us to be better and deliver better. We look forward to welcoming you again and offering you a yet another delightful experience. Thanks & Regards, Front Office Manager
location is close to city but need to walk uphill and down hill bathroom is small and not prefect condition
Good hotel location and very friendly staff! Beautiful park just down the road and about 15 mins from the ferry port.
Dear valued guest. Thank you for staying with us, we appreciated your wonderful feedback. We are glad the location of our hotel and rooms with stunning views of the harbour and domain delighted you. We look forward to welcoming you back at the hotel. Meanwhile, please feel free to let us know if we can be of assistance to look after any of your friends or family members travelling to Auckland in near future. Warm regards, General Manager