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The Quadrant Hotel & Suites

4.0 star property
Eco-certified hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for The Quadrant Hotel & Suites

Exterior
View from room
Lobby sitting area
Premier Two-Bedroom Apartment | In-room safe, laptop workspace, blackout drapes, soundproofing
Classic One-Bedroom Apartment | Private kitchen | Fridge, microwave, stovetop, dishwasher

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
10 Waterloo Quadrant, Auckland, 1001
  • Spark Arena
    ‪6 min walk‬
  • Auckland Ferry Terminal
    ‪10 min walk‬
  • Sky Tower
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

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Room options

View all photos for Penthouse Apartment

Penthouse Apartment | In-room safe, laptop workspace, blackout drapes, soundproofing

Penthouse Apartment

  • 861 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Two-Bedroom Apartment

Premier Two-Bedroom Apartment | Private kitchen | Fridge, microwave, stovetop, dishwasher

Premier Two-Bedroom Apartment

7.4 out of 10
Good
(6 reviews)
  • 710 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Queen Studio

Deluxe Queen Studio | In-room safe, laptop workspace, blackout drapes, soundproofing

Deluxe Queen Studio

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Two-Bedroom Apartment

Executive Two-Bedroom Apartment | In-room safe, laptop workspace, blackout drapes, soundproofing

Executive Two-Bedroom Apartment

7.2 out of 10
Good
(15 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier One-Bedroom Apartment

Premier One-Bedroom Apartment | In-room safe, laptop workspace, blackout drapes, soundproofing

Premier One-Bedroom Apartment

9.6 out of 10
Exceptional
(5 reviews)
  • 463 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic One-Bedroom Apartment

Classic One-Bedroom Apartment | In-room safe, laptop workspace, blackout drapes, soundproofing

Classic One-Bedroom Apartment

8.4 out of 10
Very good
(19 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Two-Bedroom Apartment

In-room safe, laptop workspace, blackout drapes, soundproofing

Premier Two-Bedroom Apartment

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier One Bedroom Apartment

In-room safe, laptop workspace, blackout drapes, soundproofing

Premier One Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Penthouse Apartment

In-room safe, laptop workspace, blackout drapes, soundproofing

Penthouse Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Classic One Bedroom Apartment

In-room safe, laptop workspace, blackout drapes, soundproofing

Classic One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Studio

In-room safe, laptop workspace, blackout drapes, soundproofing

Deluxe Queen Studio

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Auckland

Located in Auckland Central Business District, The Quadrant Hotel & Suites is within a 5-minute walk of University of Auckland and within 15 minutes of other popular attractions like Queen Street Shopping District. This 95-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • University of Auckland - 1 min walk - 0.0 miles
  • Spark Arena - 6 min walk - 0.4 miles
  • Auckland Ferry Terminal - 10 min walk - 0.6 miles
  • Sky Tower - 11 min walk - 0.6 miles
  • SkyCity Casino - 11 min walk - 0.6 miles

Getting around

  • Auckland Britomart Station - 10 min walk
  • The Strand Station - 15 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Old Government House - ‬3 min walk
  • ‪King Made Noodles 金味德牛肉拉面 - ‬5 min walk
  • ‪Tanpopo Ramen - ‬6 min walk
  • ‪The Northern Club - ‬2 min walk
  • ‪Caffe Torino - ‬5 min walk

About this property

The Quadrant Hotel & Suites

Eco-certified hotel with a 24-hour front desk and a coffee shop
Renovated in 2021, The Quadrant Hotel & Suites offers free WiFi in public areas, conference space, and laundry facilities. Valet parking is NZD 40 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for NZD 36 per person one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a TV in a common area, a water dispenser, and a porter/bellhop.
Guests can expect to find free WiFi and 42-inch Smart TVs with cable channels and first-run movies. Bathrooms have hair dryers and designer toiletries. Kitchens, washers/dryers, and balconies are also standard. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (NZD 40 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: NZD 40 for adults and NZD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Quad Bar
  • Quad Kitchen

Things to do

  • TV in common areas

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 861 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 23 floors
  • Banquet hall
  • Built in 2006
  • Renovated entire property - April 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • First-run movies
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3.15 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for NZD 35.0 per night
  • Cribs/infant beds are available for NZD 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: NZD 250.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately NZD 40 for adults and NZD 20 for children
  • Airport shuttle fee: NZD 36 per person (one-way)
  • Airport shuttle fee per child: NZD 36 (one-way)
  • Covered valet parking fee: NZD 40 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 25.0 per night
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 3.15 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Quadrant
Quadrant Auckland
Quadrant Hotel
Quadrant Hotel Auckland
The Quadrant Hotel And Suites Auckland New Zealand
The Quadrant Hotel Suites
The Quadrant Hotel Suites
The Quadrant & Suites Auckland
The Quadrant Hotel & Suites Hotel
The Quadrant Hotel & Suites Auckland
The Quadrant Hotel & Suites Hotel Auckland

Frequently asked questions

Are free cancellation options available at The Quadrant Hotel & Suites?

The Quadrant Hotel & Suites provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to see within easy reach of The Quadrant Hotel & Suites?

This hotel is situated in Auckland Central Business District within a short 8-minute walk of Queen Street Shopping District and also 12 minutes on foot from Sky Tower. You'll also find Spark Arena and Queens Wharf less than a mile away.

Will I be able to park at The Quadrant Hotel & Suites?

Yes, secured valet parking is offered for NZD 40 per night with in/out privileges.

Does The Quadrant Hotel & Suites have a casino?

No, The Quadrant Hotel & Suites doesn't have a casino.

Will I find an indoor pool at The Quadrant Hotel & Suites?

No, there is no indoor pool at this hotel.

Is The Quadrant Hotel & Suites a good place to stay for couples?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature Champagne service.

Does The Quadrant Hotel & Suites have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Quadrant Hotel & Suites have a restaurant with a breakfast menu?

Yes, The Quadrant Hotel & Suites serves a full breakfast for a surcharge each morning at Quad Kitchen.

Does The Quadrant Hotel & Suites allow pets to stay free of charge?

No, pets aren't allowed at The Quadrant Hotel & Suites though service animals are welcome.

Does The Quadrant Hotel & Suites have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Quadrant Hotel & Suites?

The closest major airport to The Quadrant Hotel & Suites is Auckland Intl. Airport (AKL), which is 14 mi away (27 minutes by car).

Can I book a room with a balcony at The Quadrant Hotel & Suites?

Yes, every guestroom at The Quadrant Hotel & Suites comes with a balcony with some featuring sea or city views.

The Quadrant Hotel & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 340 out of 1003 reviews
Rating 8 - Good. 335 out of 1003 reviews
Rating 6 - Okay. 173 out of 1003 reviews
Rating 4 - Poor. 97 out of 1003 reviews
Rating 2 - Terrible. 58 out of 1003 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

Our room was filthy. There was mould in the shower, old hair ties and paper clips on the floor. Hair on the wall of the bathroom. The hairdryer had a sticker on it that said for rectal use only. I wish I was kidding. Bathroom is tiny. Stay next door at the Pullman, I know we will be next time.
Stayed 1 night in Apr 2025

10/10 Excellent

Maren Inga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy booking, fair prices, friendly staff, clean room, quiet neighbours, central location
Stayed 4 nights in Apr 2025

2/10 Terrible

Mandeep

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible hotel, not recommended anyone, very dirty, shower door broken, dirty floor, not providing with things you keep on asking. giving them zero star
Stayed 3 nights in Mar 2025

6/10 Okay

Mary

Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service
Easy and convenient location to the CBD.
Stayed 2 nights in Mar 2025

4/10 Poor

Baz

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
There was noise from work being done with power tools above us, just as a courtesy, it would've been nice if the staff had acknowledged that. There is a high amount of traffic with students and apartment owners all using the same three elevators, one of which was out of service. The room felt very worn out; damage to the chain lock on the front door, remnants of stickers and adhesives on the walls, loud, creaking hinges in the bathroom. There was an uncomfortable lump in the bed which made for a poor night's sleep. The apartment was big yet the space felt cramped and poorly utilized. The process for parking seemed unnecessarily complicated and was more difficult and felt less safe than at other locations. It was more expensive than other places I've stayed at in the CBD yet it fell short of my expectations.
Stayed 1 night in Mar 2025

10/10 Excellent

Karina

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were super friendly. Valet parking was great but expensive. There was a bad smell of rubbish out the front. The gym smelt so bad we didn’t use it. The rooms were what we needed. we did notice rubbish under the couch. Everything else seemed clean enough. Very cheap accommodation so we were happy with that
Stayed 2 nights in Mar 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service
Excellent shower.. powerful and good temperature control. Plus had a clothes washer and kitchen. Unexpected
Stayed 3 nights in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Marilyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good central Auckland hotel.

Pretty central to the Viaduct, Ferry Building and Uni of Auckland etc. We had a view of the Sky Tower amongst other buildings. Rooms were good and bed was comfy. They let us chrck in early without fees (front desk specifically pointed this out). On a bit if a hill so need to be okay with the dlope. Amenities were good and US traveller liked they had creamer!
Stayed 1 night in Mar 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Close to buses to Mt Smart Stadium
Stayed 2 nights in Mar 2025

10/10 Excellent

Mafe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is very helpful good service
Stayed 2 nights in Mar 2025

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a separate lounge with a harbour view for the room price is amazing! It was especially lovely to be welcomed with a card and gift as return customers. The Quadrant is not Auckland’s flashest Hotel but there is nothing that compares for the price with the same space and facilities - we will be back!
Stayed 2 nights in Mar 2025

8/10 Good

Evangeline

Liked: Cleanliness, staff & service, property conditions & facilities
So convenient to downtown. Great stay.
Stayed 2 nights in Mar 2025

8/10 Good

Mark

Stayed 1 night in Mar 2025

6/10 Okay

Bruce

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Brendon

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Shower door was broken and they where already aware of this and only offered extra towels to collect the water that was running out of it, linen was not very clean.
Stayed 3 nights in Feb 2025

8/10 Good

Patricia

Liked: Cleanliness
The contintental breakfast for $25 seemed a bit pricey, compared to the dinner $15.
Stayed 2 nights in Mar 2025

2/10 Terrible

Mikaela

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible service. We had a room booked for 3 people. We arrived and was only made up for 2 people. We tried to call down to reception but unable to dial out. We went down stairs to collect bedding, took them a good half hour to get a blanke, 1 sheet, and a small pillow. Advised the staff member I needed a pillow case for the pillow but this was a big problem to get it. No duvet cover on the duvet and wouldn’t give me one. Was provided only one sheet even when I asked for another to use as a top sheet. So I had 1 sheet under me to put on a tiny uncomfortable couch, a duvet on top of me with no cover, and a very small pillow case with no cover. The room only had 2 of each kitchen item (plates, knives and forks etc) even though we paid for 3 people. When we checked out, got over charged for room service and then was made to feel like we were lying criminals when we asked about the charges they were making us pay, after half a hour and a very unprofessional argument in the reception area, we finally got charged for what we had actually ordered. Will never go back, really terrible service. Can tell money was spent in the foyer area to make it look beautiful but the rooms were not good.
Stayed 2 nights in Feb 2025

8/10 Good

Francia

Liked: Staff & service, property conditions & facilities
-
Stayed 6 nights in Feb 2025

8/10 Good

Norma

Traveled with partner
Great location for getting around the CBD. The apartment style hotel was great.
Stayed 3 nights in Feb 2025

8/10 Good

Blessed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 3 nights in Feb 2025

2/10 Terrible

Naiomi

Business traveler

Dont even bother!

Check in was great! Then was down hill! TV didnt work, microwave was a fire hazard front panel detached exposed wires, dishwasher doesnt work, new lady at front desk was so rude and racist! Refused to change room or help! Bathroom and bed had long black hairs on then and some of the dishes were filthy!
Stayed 2 nights in Feb 2025

2/10 Terrible

Robert A

Stayed 2 nights in Feb 2025

8/10 Good

Jacques

Liked: Cleanliness, staff & service, room comfort
Many things needed to be repaired but it was generally clean
Stayed 3 nights in Feb 2025