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Recent guest reviews

The security guard at night is So kind and a good person. The first time through Atlanta everyone was very kind, we stayed on the third floor in the room seem to be pretty clean. The second time we came through Atlanta we were put on the second floor and the room was disgusting. It looks like the maid walked in there change the trash out and made the bed but didn’t change out the sheets. I found fingernails, floor was gross, there was hair & other things on the bedsheets that showed it was not clean sheets the bathroom smelled it wasn’t cleaned. The sink had remnants of somebody else in it, the counters and all the tops of things where are you set? Your things had hair glitter spots for people spell things the remote was gross. The phone had lipstick on it. It was late when we got in so once I realized it when I was about to put my daughter to bed, we called the front desk and she was very apologetic and immediately put us in another room on the fifth floor which was way cleaner way better. Your only downfall was the water pressure was horrible. Other than that the staff there’s pretty great again the security guard is super kind and super nice very great guy. There’s IHOP next door within safe walking distance at night and there’s a gas station within walking distance with conveniences you need, access to the freeways. Across the street from the Porsche Driving Experience center. Also 15 minute drive to the airport. Please clean first and second floor better that’s all.

I never write reviews.. I live with disappointment quietly. However… understand I have stayed at the property in front of this hotel (western). Where the lobby smelled like weed, and decorated with black garbage bags, manned by people that were rude and unprofessional. This trip I booked the Holiday Inn Express directly behind it. And BOY was I ever so pleased that I did… clean! Safe! Smelled good! Great front desk! No issues! Beautiful quiet modern room… Great breakfast! Don’t waste money at the Ihopu… they are gross. I stayed an extra day because it was so nice. Compliments to the manager, staff, housekeeping and breakfast staff! Close to the airport and absurdly nice. I have found my hotel when I travel to Atlanta

property is located near I-75 entrance which makes it convenient for access. This is a very clean and newer hotel property. Only drawback is the highway noise if facing the interstate

Good stay

Hair on the bathroom floor. Shuttle service is not reliable.

Blah bland and totally forgettable. Would not stay here again. Not at all any type of home away from home.

The receptionist was excellent; polite, professional, and patience. The security at the front was reassuring.

New, clean, friendly staff.

Great stay. Purpose of the stay was to fly out of ATL airport. This hotel of course offers the shuttle and there is an affordable parking option should you chose to leave your car in their parking lot. Great staff, clean room, excellent breakfast. Highly recommend this location.

The staff is extremely friendly and welcoming.

This was one of the greatest experiences with a hotel that I ever had. Starting with the manager Oliver and staff Tatianna and Ashlee they were above and beyond professional, reliable, dedicated and friendly. It all starts with great leadership from Oliver and the teamwork with the staff that made the experience memorable after Orbitz customer service failed me miserably. I can’t thank them enough. In addition, the hotel was super clean, well maintained and quite. I would definitely recommend anyone to stay here!! I’ll definitely be back!!

N. Central Ave. Hapeville GA

Hotel highlights

  • Close to Porsche Experience Center
  • Free buffet breakfast
  • Free WiFi in rooms (speed: 25+ Mbps) and in public areas
  • Free airport shuttle

Holiday Inn Express & Suites Atlanta Airport NE - Hapeville , an IHG Hotel places you within a 10-minute drive of popular sights such as Lakewood Amphitheatre and Center Parc Stadium. This 112-room hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:30 AM.


Rooms

Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Change of towels is available on request.


Property features

Holiday Inn Express & Suites Atlanta Airport NE - Hapeville , an IHG Hotel features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. If you drive, self parking is USD 10.00 per day, or you can take advantage of the free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a computer station.

Room options

Standard Room, 1 King Bed (Extra Floor Space)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible (Communication, Mobility Tub)

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 3

Standard Room, 1 King Bed, Accessible (Communication Accessible)

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Express & Suites Atlanta Airport NE - Hapeville , an IHG Hotel

Everyone (24) Couples (7) Family (10)
4
Family

The security guard at night is So kind and a good person. The first time through Atlanta everyone was very kind, we stayed on the third floor in the room seem to be pretty clean. The second time we came through Atlanta we were put on the second floor and the room was disgusting. It looks like the maid walked in there change the trash out and made the bed but didn’t change out the sheets. I found fingernails, floor was gross, there was hair & other things on the bedsheets that showed it was not clean sheets the bathroom smelled it wasn’t cleaned. The sink had remnants of somebody else in it, the counters and all the tops of things where are you set? Your things had hair glitter spots for people spell things the remote was gross. The phone had lipstick on it. It was late when we got in so once I realized it when I was about to put my daughter to bed, we called the front desk and she was very apologetic and immediately put us in another room on the fifth floor which was way cleaner way better. Your only downfall was the water pressure was horrible. Other than that the staff there’s pretty great again the security guard is super kind and super nice very great guy. There’s IHOP next door within safe walking distance at night and there’s a gas station within walking distance with conveniences you need, access to the freeways. Across the street from the Porsche Driving Experience center. Also 15 minute drive to the airport. Please clean first and second floor better that’s all.

By on Apr 5, 2024

Review comment responded on Apr 6, 2024

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

3
Everyone

By on Mar 24, 2024

Review comment responded on Apr 13, 2024

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

4
Everyone

By on Mar 23, 2024

Review comment responded on Apr 13, 2024

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

5
Business Business

I never write reviews.. I live with disappointment quietly. However… understand I have stayed at the property in front of this hotel (western). Where the lobby smelled like weed, and decorated with black garbage bags, manned by people that were rude and unprofessional. This trip I booked the Holiday Inn Express directly behind it. And BOY was I ever so pleased that I did… clean! Safe! Smelled good! Great front desk! No issues! Beautiful quiet modern room… Great breakfast! Don’t waste money at the Ihopu… they are gross. I stayed an extra day because it was so nice. Compliments to the manager, staff, housekeeping and breakfast staff! Close to the airport and absurdly nice. I have found my hotel when I travel to Atlanta

By on Jan 25, 2024

Review comment responded on Jan 25, 2024

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

5
Everyone

By on Dec 26, 2023

Review comment responded on Dec 28, 2023

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

5
Family

property is located near I-75 entrance which makes it convenient for access. This is a very clean and newer hotel property. Only drawback is the highway noise if facing the interstate

By on Sep 5, 2023

Review comment responded on Sep 6, 2023

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

5
Everyone

Good stay

By on Aug 18, 2023

Review comment responded on Aug 20, 2023

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

5
Everyone

By , from Waterford on Aug 7, 2023

Review comment responded on Aug 30, 2023

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

4
Everyone

By on Jun 17, 2023

Review comment responded on Jul 9, 2023

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

4
Everyone

By on Apr 27, 2023

Review comment responded on May 17, 2023

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Holiday Inn Express & Suites Atlanta Airport NE - Hapeville , an IHG Hotel

235 N. Central Ave., Hapeville, GA 30354
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