Had to flush the toilet twice and hold the handle down every single time. Asked for a non-smoking room due to asthma and was given a "non-smoking" room but the room had clearly previously been smoked in and not properly cleaned/aired out . The pillows are flat so make sure you bring your own. The in room coffee is terrible. It's cheap and convenient so if you don't care about smoke or pillows or toilets flushing or coffee you'll be fine.
Comment from Hotel Management
Aug 6, 2017 by Office manager, Hotel Management
Well you are correct on some points . We have folks abuse us a lot and smoke in clearly marked "non"smoking rooms. If our housekeepers realize it, then we can run our ozone machine to get rid of those odors. Sometimes we miss that. The property is very aged, and that does include the toilets. We are changing them out, and or their parts weekly. We are currently refreshing our rooms with new pillows that are so fluffy they actually might bother your neck at first, and for the record the lobby coffee is the only way to go. Sorry we did not hear from you and just switch you to a different room in which you may have been happier.