Ratings based on 21 Verified Reviews

3.1 out of 5
67% of guests recommend
3.1 Room cleanliness
3.8 Service & staff
3.0 Room comfort
3.3 Hotel condition
Orbitz Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Best deal in a great location

Posted Apr 18, 2017
Pros: The room was spacious and comfortable. The beds were fantastic.The staff were friendly and helpful. The breakfast was nice.
Cons: The room could be cleaner.
Location: Excellent location, only 1.5 miles from downtown. The highway is one light up. The mall is just south a couple of lights.
I am ultra sensitive to pets and smoke. [allergies + asthma] I got a nonsmoking room, but apparently there had been a dog or cat in there. I asked for the room to be vacuumed, and they took care of it immediately. After they did I was fine. Mountaineer Inn -- I will be back!
4 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful place to slow down

Posted Mar 17, 2017
This is a wonderful place to spend the night and slow down a bit. In today's times people have a little difficulty sometimes slowing down This place makes it easy to do
2 out of 5
by A verified traveler

Tired old, cold.

Posted Feb 17, 2017
Pros: Rooms were large
Cons: Insulate, new heaters, new tv, real breakfast, real wifi service not log in every time, and clean up th place. It looks like a tired crumby down trod
Location: Very good
The front desk staff was ok. Wifi service bad, tired rooms, old tvs had to be manually turned on and off, room was not cleaned each day, breakfast was donuts and coffee. Room was not insulated so had to turn old heater on and off thruout th night.
Comment from Hotel Management
Feb 20, 2017 by Manager, Hotel Management
Sorry for your dissatisfaction. We are working continually on improvements.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Great hotel in Asheville

Posted Nov 22, 2016
The stay at the Mountaineer Inn was very pleasant. We were here on business. The staff was very polite. Highly recommend if you want to stay comfortably at an affordable price.
Comment from Hotel Management
Dec 8, 2016 by Elisha Moore-manager, Hotel Management
Thank you so much for your nice review of our little property. We know we are not perfect so we really try to shine in the hospitality department.
3 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Friendly staff, A little older and run down

Posted Nov 8, 2016
Pros: Wifi and cable tv
Cons: Towels, Hole in shower ceiling stains on sheets.
Location: We visited a couple of local breweries and restaurants.
Check in was super nice and friendly. The room was older and dated, beds fairly comfortable, tv and wifi provided. The big issues (which i didn't notice till we got back from dinner very late) were some stains on the sheets, only 1 bath towel provided for 2 guests, when i went to the office to get another one, they didn't have any available and just gave us 2 smaller towels, and a hole in the tile above the shower that was very unnerving. Floor was not vacuumed properly, I could see some very large dust bunnies in the corner by the bed. I chose not to bring any of this up when we checked out (there were guests checking in) but probably should have. The free breakfast and coffee looked good but we had breakfast plans.
Comment from Hotel Management
Dec 11, 2016 by manager, Hotel Management
Thank you for your review. We appreciate your nice comments about our reception. I am sorry to hear of the issues in the room. We will work quickly to remedy these problems!
4 out of 5
Recommended
for Everyone
by A verified traveler from Ladson, SC

Quaint and clean.

Posted Nov 2, 2016
Pros: The price was right.
Cons: Mattress.
Location: Very well located and beautiful fall.colors.
Very good deal and clean. It had a quaint air with the key locks and check in desk.
Comment from Hotel Management
Dec 8, 2016 by Elisha Moore-manager, Hotel Management
Thank you valued traveler. We like the term quaint and we love the word clean! Combine it with a fair price and what more could anyone want?
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice centrally located

Posted Sep 3, 2016
Swimming, almost right downtown. Nice continental breakfast
Comment from Hotel Management
Dec 24, 2016 by manager, Hotel Management
Thank you , glad you liked us!
5 out of 5
Recommended
for Everyone
by A verified traveler from ME

Posted Apr 24, 2016
Super nice staff! Very cozy- oldish, but lends to the charm!
Comment from Hotel Management
Jul 10, 2016 by office manager, Hotel Management
Thanks so much!! That's what we are shooting for! charming vintage.
4 out of 5
Recommended
for Everyone
by A verified traveler from Durham

Can't beat the price

Posted Feb 29, 2016
It's a little dated, but in the best possible way. Everything was clean, the staff was friendly, breakfast was good, and nothing bad happened. A great find for someone who enjoys kitsch. If you want a Sheraton, go find yourself a Sheraton.
3 out of 5
Recommended
for Everyone
by A verified traveler from Flagstaff, AZ

Friendly staff near the heart of downtown

Posted Feb 18, 2016
Though the room was non-smoking, it was undoubtedly a room for smoking once upon a time. A few of the buttons on the remote did not work, but we spent most of our time outside the hotel and in the city. The staff was extremely courteous and regulars to the inn were friendly as well. For the price of a nightly stay, the quality of the room and service was more than acceptable.
Comment from Hotel Management
Dec 24, 2016 by mt.inn@charter.net, Hotel Management
Thanks to you for the fair and balanced review. I am glad you enjoyed the folks here and the room was satisfactory.