Room, 1 King Bed, Non Smoking (LEISURE)
from $130
Holiday Inn & Suites Asheville Downtown
3.0 out of 5.0
3.9
out of 5
Average Guest Review
See all 97 reviews
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Recent guest reviews
hotel staff was less than friendly, overall just unimpressed.
A nice hotel with shuttle to downtown. Great staff and nice bar but bar closes early.
Enjoyed our weekend with some friends exploring Asheville. Hotel staff was very friendly and accommodating and the shuttle to and from downtown was perfect.
Nice hotel. We enjoyed our stay very much. Very close to downtown Asheville which was convenient to both friends and family
This hotel is actually about a mile from the downtown restaurants and clubs. You could walk pretty easily but why bother? The hotel has a great shuttle that will drive you right to where you want to be in about 4 minutes. Then when you get ready to come back you call them and tell where to pick you up. Easy! The hotel is a standard mid-level Holiday Inn. We had no problems and everything was clean and in good shape.
I checked in with my daughter to stay for a weekend visit. The check in staff was friendly and helpful, even so far as to offer us a upgraded room. I refused as I wanted 2 beds and they offered bigger room but 1 king bed. I should have taken it as the room they gave me, although clean, overlooked the roof and a wall. Literally I could have walked on the roof, it was almost eye level. Breakfast was just ok, not worth spending the extra money for it. Wait staff was very sparse and not very friendly although they we were 100 times more friendly and helpful than the check out staff which is not saying much. If you are driving thru town an need a room for the night this place is great otherwise go somewhere else and go closer to down town.
Very nice. Clean. Good food. Staff curtious and helpful.
Good location. Rooms need some updating, put clean. Snacks in the vending machine were expired (50 of them). Don't these get checked?? Parking garage.
We were only here for a night and stay was comfortable. Prefer the location of downtown over this location with numerous chain restaurants. There is potential for this area as Asheville continues to develop.
Room was really big and very clean. It was better than we expected. Definitely staying there again.
Clean and excellent accomodations. Staff was friendly and fast shuttle service to and from downtown Asheville.
It's a great hotel and we got our room in a great discount as we did the advanced purchasing. Our room is super clean but the view is horrible as you can see the disgusting motel next to the Holiday Inn. It's a great stay except the view.
We enjoyed our stay in Asheville, the hotel was located only minutes from downtown and was not far from the Biltmore House. Rooms were clean and comfortable. The location was not great and the view was pretty bad but as far as the actual room it was a great room for the price.
Staff was great. Great value, 5 dollar cab to dt. Room was clean and comfortable.
Hotel staff friendly. I appreciated the shuttle into Asheville. It was difficult to find the entrance into the hotel, signage was difficult to find. it took me three passbys.
Friendly staff and awesome location would go back.
The hotel was difficult to find and not really downtown. However, once we found it the staff was friendly, the room clean and we had a jacuzzi tub in our room for a price you couldn't beat.
I have stayed here now twice. Found both stays to be comfortable and convientant to the places I like to visit while in Asheville.
overall we had a really good experience. it was close enough to walk to downtown. within walking distance of buffalo wild wings and papas and beer as well as an ingles grocery store. rooms were clean and staff was very friendly and helpful.
Being very near to downtown makes it an easier choice. Was a spacious suite, but got a queen bed instead of king.
Guest reviews for Holiday Inn & Suites Asheville Downtown
disappointed
Everyone
hotel staff was less than friendly, overall just unimpressed.
Everyone
A nice hotel with shuttle to downtown. Great staff and nice bar but bar closes early.
great hotel with perfect location for downtown
Everyone
Enjoyed our weekend with some friends exploring Asheville. Hotel staff was very friendly and accommodating and the shuttle to and from downtown was perfect.
Everyone
Nice hotel. We enjoyed our stay very much. Very close to downtown Asheville which was convenient to both friends and family
Review comment
Guest Services responded on Jan 3, 2017
Thank you for taking the time to leave us a great review. We are delighted to hear that you enjoyed our complimentary shuttle service, and we hope you get a chance to come back again soon.
more convenient to downtown than you think
Everyone
This hotel is actually about a mile from the downtown restaurants and clubs. You could walk pretty easily but why bother? The hotel has a great shuttle that will drive you right to where you want to be in about 4 minutes. Then when you get ready to come back you call them and tell where to pick you up. Easy! The hotel is a standard mid-level Holiday Inn. We had no problems and everything was clean and in good shape.
ok hotel if you don't want to be down town!
Everyone
I checked in with my daughter to stay for a weekend visit. The check in staff was friendly and helpful, even so far as to offer us a upgraded room. I refused as I wanted 2 beds and they offered bigger room but 1 king bed. I should have taken it as the room they gave me, although clean, overlooked the roof and a wall. Literally I could have walked on the roof, it was almost eye level. Breakfast was just ok, not worth spending the extra money for it. Wait staff was very sparse and not very friendly although they we were 100 times more friendly and helpful than the check out staff which is not saying much. If you are driving thru town an need a room for the night this place is great otherwise go somewhere else and go closer to down town.
Review comment
Manager responded on Jul 5, 2016
I am sorry to hear that we did not exceed your expectations. We appreciate your honest feedback and will certainly work to corrected the mentioned issues.
Everyone
Very nice. Clean. Good food. Staff curtious and helpful.
adequate
Families
Good location. Rooms need some updating, put clean. Snacks in the vending machine were expired (50 of them). Don't these get checked?? Parking garage.
weekend get away
Couples
We were only here for a night and stay was comfortable. Prefer the location of downtown over this location with numerous chain restaurants. There is potential for this area as Asheville continues to develop.
nice hotel, fair price
Couples
Room was really big and very clean. It was better than we expected. Definitely staying there again.
Dear Guest, Thank you for staying with us! We appreciate your feedback and hope to see you again on your next visit to Asheville. Sincerely, Carmella Galipo, Front Office Manager