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Hampton Inn Asheville-Tunnel Rd.

2.5 out of 5.0

Recent guest reviews

This has surpassed all my expectations. Rooms on the even side have a nice view of the mountains and the forest. Delicious breakfast, nice pool, friendly staff, and great location. Only down fall was the hot water. Around 8pm, when people are all using hot water, its lukewarm. Would stay again!

Upon arrival my bedsheets were not fresh. Bathroom counter looked like a dirty rag had been used to wipe it down. Other than housekeeping issues the hotel is a typical Hampton. The front desk staff and the breakfast staff were great. Breakfast was good and the food area was very clean. The location of this hotel, on Tunnel Rd in the Haw Creek area, is perfect. I was less than 10 minutes from everything Asheville has to offer. My housekeeping issues may have been a fluke, so I will probably stay here again because of the convenient location. Aldo, they have complimentary internet service and free parking.

Hotel personell are over and above friendly and helpful. Brittlee was amazing. She is a real asset to this place. Always friendly and very helpful. Rita does a beautiful job with the housecleaning. Refreshes the room.impeccably. Snow is very helpful and friendly also.

The room was clean, beds were comfortable, and the complimentary breakfast offered a wide variety of items. Breakfast items varied day to day but included hot eggs, French toast, muffins, fresh fruit, yogurt among the items.

I booked my room online and had to choose two queen beds. The hotel called me after I made the reservations just to thank me and see if I had any special requests. I thought that this was great customer service and had never experienced this with any hotel booking. I did request a king bed, if possible. She noted that for me and, upon arrival, Snow (I believe that was her name) accommodated is with a king room! She went beyond her job criteria and also gave us great insight on things to do and see around Asheville! The hotel offers a free shuttle to anywhere within a five mile radius. When we went to venture out, Snow was also our driver. She gave us more information as she drove us to the downtown hotspots. The room at this hotel was roomy and very clean. The bed was comfortable. The service was exceptional!! I highly recommend this hotel - especially if you want to go to Asheville and see the sights!

Overall a better than expected visit. Staff was more then accommodating and breakfast was best I have seen. There was prepared fresh fruit (not packaged) as well as tasty toppings for oatmeal and hot dishes.

My husband took me to Asheville for my birthday and we had the best time. Everyone at the hotel was so friendly especially a gentlemen known as “Jay Bird”. He took my husband and I down town and came back and picked us up. He gave us recommendations for dinner that evening as well as brunch the next morning. Both places were fantastic! I would highly recommend this hotel!

I have been to a lot of hotels in my life but this one is by far the best hotel I've ever stayed in! You cannot ask for better customer service and comfort! Toni, one of the cooks for the continental breakfast, is such a precious person who doesn't just cook breakfast every morning she makes you feel comfortable and at home and took time to talk with me. Thank you Toni! They have the best free breakfast every morning from 6-10am that I've ever had (real scrambled eggs, sausage, potatoes, waffles and way too many others to mention)! There are too many people that went out of their way to accommodate me to mention. They have been extremely nice and courteous to me throughout my stay here. Snow who works at the front desk never failed every time I was walking out the door or just walking by to address me by name and to wish me a good day and even opened the door for me going to my room on more than one occasion. Thank you Snow! The rooms are spacious and comfortable especially the bed and pillows. There is a large compact icebox which holds a lot of stuff and a microwave. There is a thermostat on the wall to set the temperature in the room. The housekeeper went above and beyond. Thank you Stephanie for keeping my room so clean while I was there! If you're in Asheville and you want a good hotel then look no further than the Hampton Inn here on Tunnel Road. I just want to give out a special thanks to everyone here at the Hampton Inn for making me feel so comfortable and for their hamptonality throughout my stay!❤

Modest price, good service, cheerful staff, convenient location, free breakfast. Room was clean and comfortable. Best ratio for price/quality. This hotel was our alternative option which we successfully booked when our primary location (another hotel from other hotel network) completely failed. Thanks to Hampton Inn for great accommodation - they saved our trip!!

We love Hampton Inns and stay at them whenever possible. As expected, this one has clean bed linens (important to us) and a clean bathroom. Room was well furnished and comfortable. Hotel is near Asheville Mall for shopping and is near many restaurants. Breakfast was better than at other Hampton Inns. They offered 2 kinds of omelettes, Canadian bacon, breads, cereals, oatmeal and fruit. Our one negative comment is the staff is not warm and friendly as in other Hamptons.

204 Tunnel Rd Asheville NC

Hotel highlights

  • Walking distance to Asheville Mall
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located within a 5-minute walk of Asheville Mall, Hampton Inn Asheville-Tunnel Rd. is within a mile (2 km) of Innsbruck Mall. This hotel has 120 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. In the mountains, the hotel is also close to Pack Square and Asheville City Hall.


Start your day off right with a free hot/cold buffet breakfast.


All 120 air-conditioned rooms provide MP3 docks, microwaves, and refrigerators. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Coffee makers, free weekday newspapers, and free local calls are also standard.

Property features

At Hampton Inn Asheville-Tunnel Rd., guests enjoy an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free area shuttle. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Queen 2 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

92% of guests recommend this hotel

Total of 1607 reviews