Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

3.0 star property
VIP Access

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Photo gallery for Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

Exterior
Room, 2 Queen Beds, Accessible, Non Smoking | Down comforters, Tempur-Pedic beds, individually decorated
Property amenity
Room, Multiple Beds, Non Smoking | Down comforters, Tempur-Pedic beds, individually decorated
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
4 Roberts Rd, Asheville, NC, 28803
  • Place, Blue Ridge Parkway Asheville Entrance
    ‪2 min drive‬
  • Place, Blue Ridge National Heritage Area
    ‪3 min drive‬
  • Place, Blue Ridge Parkway Visitor Center
    ‪3 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(63 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

Luxury Single Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Asheville

Located in South Asheville, Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel is within 2 miles (3 km) of sights such as Historic Biltmore Village and Cathedral Of All Souls. This 3-star hotel has 73 rooms and welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Blue Ridge Parkway Asheville Entrance - 2 min drive - 2.1 miles
  • Historic Biltmore Village - 2 min drive - 1.5 miles
  • Blue Ridge National Heritage Area - 3 min drive - 2.3 miles
  • Blue Ridge Parkway Visitor Center - 3 min drive - 2.7 miles
  • Western North Carolina Nature Center - 3 min drive - 2.7 miles

Getting around

  • Asheville Regional Airport (AVL) - 22 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Orale’s Bar And Grill - ‬4 min drive
  • ‪Jersey Mike's Subs - ‬7 min drive
  • ‪Sweeten Creek Coffee - ‬13 min walk

About this property

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

Guests of Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel have access to an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
Guests can expect free WiFi and 42-inch LCD TVs with satellite channels. Bathrooms offer hair dryers and designer toiletries, and Tempur-Pedic beds with pillow menus and down comforters ensure a restful night. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a nature reserve
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Fireplace in lobby
  • Renovated entire property - January 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for USD 10.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: USD 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the heated pool.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brookstone Asheville

Brookstone Lodge

Brookstone Lodge Asheville

Brookstone Hotel Asheville

Brookstone Lodge

Brookstone Lodge near Biltmore Village Ascend Hotel Collection

Frequently asked questions

Is free cancellation available at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel on Jun 14, 2026 start from $96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

This hotel is situated in South Asheville, close to Biltmore Estate, Blue Ridge Parkway Asheville Entrance, and The Orange Peel. You'll also find Harrah's Cherokee Center - Asheville and Historic Biltmore Village within a short drive.

Will I be able to park at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel have a casino?

No, Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel doesn't have a casino.

Is there an indoor pool at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

Is Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a down comforter as well as an indoor pool and wine tours.

Does Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel have a restaurant with a breakfast menu?

Yes, Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel serves free on-the-go breakfast each morning from its snack bar.

Does Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel allow pets to stay for free?

No, pets aren't allowed at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel though service animals are welcome.

Does Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

The closest major airport to Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel is Asheville Regional Airport (AVL), which is 15.8 mi away (22 minutes by car).

Can I book a room with a balcony at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

No, there aren't any guestrooms with balconies at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel.

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 657 out of 1235 reviews
Rating 8 - Good. 340 out of 1235 reviews
Rating 6 - Okay. 147 out of 1235 reviews
Rating 4 - Poor. 59 out of 1235 reviews
Rating 2 - Terrible. 32 out of 1235 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hanna

Liked: Cleanliness, property conditions & facilities
Excellent stay!
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Olasunkami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was okay. Internet was free and adequate.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities
Rooms were clean, staff was great, it was quiet. Would stay here again.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was friendly
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Erinn

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel with friendly staff. Heated pool is a must visit for quick relaxation.
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Well maintained nice hotel. Only downside is heavy traffic near the hotel
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities
Nice place to stay, clean quiet room, good breakfast
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities
Loved the heated pool.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was close to Biltmore and room was nice
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities
Wet clean hotel and great employees, would certainly stay there again, great value for the money
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nancy

Liked: Staff & service, amenities
Very nice place with super clean rooms, comfy bed, and yummy breakfast. yummy b
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Laura

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean, safe, good price
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities
Clean room, helpful staff, no complaints.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and friendly staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and cozy. I love the beds and comforters. The pool wasnt ice cold which the kids enjoyed. Staff was super friendly
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

CATHY

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great there.. not really a fan of continental breakfast...but what they had was fine. Would stay there again!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Staff was friendly, room was very clean, quiet location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
Nice place
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Jeffery

Liked: Cleanliness, amenities
Clean hotel with decent breakfast options
Stayed 1 night in Nov 2025
Verified

8/10 Good

Norma

Liked: Cleanliness, property conditions & facilities
Clean, quiet, friendly staff, easy check in, convenient to I-40
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Audrey W

Liked: Cleanliness, staff & service, amenities
Clean as in SPOTLESS, great location and seamless check in!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, amenities
Large, clean room with a comfortable bed. Staff was friendly and helpful. We had a very noisy family at 4am, but that wasn’t their fault.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ron

Liked: Cleanliness, amenities, property conditions & facilities
Clean and accessible
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great day and easy access to the Biltmore village and Highway
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Staff is friendly. The amenities were great- the heated pool is fantastic after hiking.
Stayed 4 nights in Jan 2026