Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

3.0 star property
Hotel in Asheville with free breakfast and a fitness center
VIP Access

Choose dates to view prices

Photo gallery for Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

Exterior
Property amenity
Standard Room, 2 Queen Beds, Non Smoking | Down comforters, Tempur-Pedic beds, individually decorated
Lobby
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Air conditioning
  • Parking included

Explore the area

View in a map
4 Roberts Rd, Asheville, NC, 28803
  • Place, Asheville's Fun Depot
    ‪1 min walk‬
  • Place, Blue Ridge Parkway Asheville Entrance
    ‪2 min drive‬
  • Place, Biltmore Estate
    ‪6 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(26 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(49 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(32 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Luxury Single Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Asheville

Located in South Asheville, Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel is adjacent to Asheville's Fun Depot and within 2 miles (3 km) of Historic Biltmore Village. This 3-star hotel has 73 rooms and welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Asheville's Fun Depot - 1 min walk - 0.0 miles
  • Blue Ridge Parkway Asheville Entrance - 2 min drive - 2.1 miles
  • Asheville Mall - 5 min drive - 2.8 miles
  • Biltmore Estate - 6 min drive - 2.5 miles
  • The Orange Peel - 7 min drive - 4.2 miles

Getting around

  • Asheville Regional Airport (AVL) - 22 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Orale’s Bar And Grill - ‬4 min drive
  • ‪Juicy Lucy's Burger Bar and Grill - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

Hotel in Asheville with free breakfast and a fitness center
Guests of Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel have access to an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
Guests can expect free WiFi and 42-inch LCD TVs with satellite channels. Bathrooms offer hair dryers and designer toiletries, and Tempur-Pedic beds with pillow menus and down comforters ensure a restful night. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a nature reserve
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Fireplace in lobby
  • Renovated entire property - January 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for USD 10.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: USD 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brookstone Asheville
Brookstone Lodge
Brookstone Lodge Asheville
Brookstone Hotel Asheville
Brookstone Lodge
Brookstone Lodge near Biltmore Village Ascend Hotel Collection

Frequently asked questions

Is free cancellation available at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What is there to do around Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

This hotel is situated in South Asheville, just steps from Asheville's Fun Depot. You'll also find Biltmore Estate and Blue Ridge Parkway Asheville Entrance within a short drive.

Will I be able to park at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel have a casino?

No, Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel doesn't have a casino.

Is there an indoor pool at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

Is Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a nature reserve, and public winery tours.

Does Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel have a restaurant with a breakfast menu?

Yes, Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel serves free on-the-go breakfast each morning from its snack bar.

Does Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel allow pets to stay for free?

No, pets aren't allowed at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel though service animals are welcome.

Does Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

The closest major airport to Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel is Asheville Regional Airport (AVL), which is 15.8 mi away (22 minutes by car).

Can I book a room with a balcony at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

No, there aren't any guestrooms with balconies at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel.

Reviews

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 562 out of 1030 reviews
Rating 8 - Good. 288 out of 1030 reviews
Rating 6 - Okay. 107 out of 1030 reviews
Rating 4 - Poor. 48 out of 1030 reviews
Rating 2 - Terrible. 25 out of 1030 reviews

Reviews

10/10 Excellent

Kathy, Concord

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Khalil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Clean room. Only complain was that they did not give us enough soap or shampoo. Easy fix. Will definitely stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came up to Asheville with the family. We stayed in the larger suites as we had 5 people in the rooms. There was plenty of bed space and room.
Stayed 1 night in Jul 2025

8/10 Good

Owen

Traveled with family
Liked: Amenities
Very nice
Stayed 1 night in Jul 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well maintained, quiet and very clean. Nice decor. All amenities I look for were present (refrigerator, microwave, coffee maker, adequate free parking.) Breakfast was varied and bountiful.
Stayed 2 nights in Jun 2025

4/10 Poor

Johntay Beauty

Disliked: Staff & service, property conditions & facilities

Uncomfortable

I went to lie down cause I booked the stsy since I live in a cabin in Franklin nc. I did check in early. Then I told my husband my stomach was hurting. I started smelling a smell in the hallways and the room. My husband and I had a business trip there for his health not far from the hotel at a doctor office. My husband took the key to the girl at the check in desk. She told him if we hadn’t slept in the bed she could refund us. My husband never asked her for a refund so I went o her and told her I heard what she said and ( most certainly do not sleep with the same sex). I told her “I wasn’t interested!” I don’t need to know why water is dripping from the ceilings. Cause I will never give them my concern. Hotel is a 0 as per me writing this it is not ready to be opened. It needs a thorough check.
Stayed 1 night in Jul 2025

2/10 Terrible

Erica

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff at front desk made us feel like she was stealing our debit/credit information- had to freeze it and reorder. Dirty sheets! Yuck. Bath tub wouldn’t drain. Floors were sticky. Overall not impressed.
Stayed 1 night in Jul 2025

6/10 Okay

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Only 3 handicap parking slots; not enough parking for guests on same level as hotel; additional parking as it is, is located at the adjoining property, at a steep incline difficult to deal with if you are handicapped.
Stayed 5 nights in Jul 2025

2/10 Terrible

Kim

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Carbon monoxide detected in the room and staff not helpful regarding situation at all. Rooms had no airflow and very stuffy!
Stayed 1 night in May 2025

8/10 Good

LINDSEY

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at the property, only two issues I have is the ac in the room is never really that cold and the breakfast is ok at best. Both times I have stayed the ac units appear to be struggling and older, and the breakfast is very continental (it does the job but it’s lacking compared to other hotels in the area) only two complaints I have. Everything is always great besides those two things and honestly not even a deal breaker for me.
Stayed 2 nights in Jul 2025

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bad was that no carpeting at this property,so we heard people aboves, every step!!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

JAMES

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very close to all of the cool stuff in Asheville.
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Learn from our mostake

I understand that Ascend is a better level of hotel for the Choice brand. That is not the case here
Stayed 3 nights in Jul 2025

8/10 Good

Judi

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and clean.
Stayed 1 night in Jul 2025

8/10 Good

Tiffany

Liked: Staff & service
Disliked: Property conditions & facilities
Overall cleanliness was not great
Stayed 1 night in Jul 2025

6/10 Okay

Linda

Traveled with partner
Good location. Guest above us were stomping on the floor most of the night. The night staff did get them to quiet down when we called the second night.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Suzanne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel near all you need in Asheville. Staff is super friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony

Stayed 1 night in Jun 2025

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, convience
Stayed 1 night in Jul 2025

8/10 Good

Alison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very clean, comfortable, modern room. Good selection of breakfast buffet. Only issue bathtub drained very slow due to blockage.
Stayed 1 night in Jul 2025

8/10 Good

Cameron

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Selena

Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed here a couple times now and I Love this place. Everyone is nice and accommodating, rooms are very clean and nice, the bed is so soft and comfortable I literally slept 10 hours straight and didn’t move. I can’t tell you the last time I’ve done that. The price is a bonus.
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Stayed 3 nights in Jun 2025