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Quentin Arrive

1.0 out of 5.0

Recent guest reviews

The hotel is only 8 minutes walk from Amsterdam Centraal so it has a great location but the facilities are very basic. You share one toilet cubicle with your whole floor of around 10 rooms. We were on the fourth floor which had no showers but there are two showers on every other floor. We had two twin rooms between the four of us which differed a lot. My room did not have a ceiling fan but the other room did, as our holiday was during a heatwave we asked for a fan on our first day but we didn’t get it as the guy at reception said that we would get it the next day... The receptionist who greeted us on our first day was not very friendly and we felt that checking in was a nuisance to him, however the rest of the week the staff were lovely and welcoming. The breakfast was absolutely brilliant!!! Served by lovely staff in the cafe downstairs which was always a lovely start to the day. The rooms were small but we had a great 6 days and I would say that it is worth the money!

In keeping with my completely honest reviews, here’s another one. Without doubt this is the worst hotel I have ever had the displeasure of staying at. Now I don’t expect much, I’m not a hotel snob, but I do expect the basics, a comfortable bed, somewhere to hang my clothes, en suite bathroom, and reasonable décor. Which of this list did this one have?, none of them. But, lets start with the good shall we. The hotel is located in the center of where all the attractions are in Amsterdam and everything is within close walking distance. Its even within walking distance of the central train station. And, well, err, that’s it really. The price of our room was £154.00 for a 1 night’s stay and as we were having a mad weekend blast in Amsterdam and were prepared to pay that for a room. However as stated we expected at least a standard room such as you would get with one of the larger hotel chains as we usually pay in the region of £70.00 for a room. The guy on reception did apologise to us about the price of the room (this was before we had seen it) and stated that everything is very expensive in Amsterdam (and he was right). We were then given the key to our room and everything went downhill from there. The room was on the second floor overlooking the main street outside the hotel. The stairs were very steep, narrow and twisting. Anyone with mobility issues would have found them extremely difficult, and there is no lift. There was no mention of this in the advertising. The paint on the hand rail was chipped badly and in need of painting. Opening the door to our room caused our jaws to drop. I have never seen such a small room with so little in it. There was a double bed, a table and 1 hard chair, and a small sink. There was a small rail on which to place towels and a TV situated quite high on the wall at the foot of the bed. That was it. No wardrobe, cupboard or tea making facilities. We only had an overnight bag, good job we didn’t have a suitcase as there wouldn’t have been room for it. The window was ill fitting and wouldn’t close properly, was single glazed and in poor state of keeping with paint missing. It was only later that night as we tried to sleep we suffered for the ill fitting as it was extremely noisy outside with people partying in the street until 4.30 am, it was only then after it died down we were able to grab some shuteye. The toilet was a shared toilet as was the shower, both of which looked extremely uninviting. The shower room stank of damp and was in need of ventilation, of which there was none. The lighting to both rooms was controlled by PIR (passive infrared) switching which went off during your visit to either room and had to be reactivated by jumping around having been plunged into darkness, not funny at all and totally inappropriate. We agreed there would be little point in complaining as there was nowhere else available and we would most likely spend the night sleeping on the street. Thank God we had only booked 1 night. You would do well to avoid this hotel, and look for a park bench instead.

This is possibly the worst hotel we’ve ever stayed in! And the most expensive (£154 for 1 night). For that amount of money you would have expected a palatial room! Sadly not .... ours was the size of a postage stamp. Be aware there is no ensuite facilities. You share both a toilet and filthy walk in shower room with the rest of the guests which is a walk down the corridor. The windows in our room were ill fitting and need maintenance. There was no storage facility other than a shelf to put your luggage on. Washing facilities consisted of a small hand basin (no plug). The only good side to this hotel is that it’s in the centre of Amsterdam and therefore it’s ideally situated to get around to see the sights and sounds of the place as well as bars and restaurants which are on your door step.

Ok, now this hotel has really gone even further downhill since our first visit. The lady at reception was quite rude which surprised me. The room was very dated and not the cleanest. I previously accepted this as a budget hotel, but it has past that stage now and this will be our last visit.

This is sort of between a hotel and a hostel: perfect if you are traveling on a budget and not expecting luxury, but want your own private room. Rooms are basic with bed(s), a sink/mirror, a desk, and a radiator that lets you control the heat. Towels are provided, and there are soap/shampoo dispensers in the bathrooms. Shared bathrooms weren't bad at all, since the ratio was 1 shower and 1 bathroom (separate) for about 10 people. Wifi was great in the rooms, and front desk was helpful with giving maps and connecting to wifi. Location is amazing, the street it's on is filled with shops and restaurants and a great area to explore, although it can be noisy at night. Super close to Centraal station, tram stops, and many fun streets to explore. Stairs are steep and narrow, but there IS an elevator unlike some people are saying (but it's very slow). If you are a low maintenance person and looking to have a decent place to stay with more privacy than a hostel, then this is a great choice.

Advantages: 1- 5 minute walk from central station, and 10 minutes from Dam square and red-light district. 2- good price Disadvantages: 1- staff not so friendly 2- rooms tiny 3- no elevator and narrow steep stairs 4- my room on 4th floor had no shower, had to go to 3rd floor to shower Recommended only if traveling at low budget. Best thing about this place is its strategic location.

Went over with my girlfriends for our first time visit to Amsterdam, left our room one morning to go out walking around , left 80 euro in a wallet leaving it so we wouldn't spend it , Seen the cleaning lady around the room cleaning , came back later that evening to our bin empty which was full when we left and our 80 euro was gone !! She didn't even clean the rest of the room !! We went down to reception he was good as telling us there was nothing he could do that his not responsible for any belongings in the room !! THIS HOTEL IS A DISGRACE STAY AWAY !!!!!!

This was our 3rd visit to quentin arrive. We were super grateful when we realised we were in room 101 on the ground floor as tbe stirs can be a bit much when your on the 4th floor. We got in our room witch was suppose to be a double but infact it was two singles pushed together with two single duvets 1 pillow half decent and 1 pillow that felt like it was filled with socks not a great start to 3 nights away with my husband. This room was however very specious big private shower room that smelt like blocked pipes. But it was private so it was fine. A flat screen tv and a wardrobe. We didnt realise till the night time that u could hear every bang from the entrance doorway just outside our window. through the night people in and out, in and out and then the people on reception at one point u could hear the man tapping his papers and coughing. Every guest had to go past your door to get to their room and then when u just thought it couldnt get worse the cook in the kitchen which is directly under the room we were in crashjng banging cooking big metal pot n pans been clonked about. So a big thumbs down to quentin on this visit. Couldnt wait to get home to my own bed. The room was clean and we got fresh towels great location shame about room 101..

Was not impressed by the lax attitude of the staff here. Explained at reception there was water coming through the ceiling, water running down the wall, through a light fitting and was told to "just put a bucket under it". The local engineer was not in the area and so there was nothing they could do? Angry wasn't the word! There was a puddle of water in the room floor! There was no care for their guests or hotel! One of us could have easily been electrocuted or the hotel set on fire and the advice to 'deal' with the situation was horrific! H&S training is in desperate need!! We got moved to another room which wasn't even 'guest ready' with the room absolutely freezing and the curtains hanging off. Very poor service. We spent 348 euros here and they only gave us 60 euros back! It's a joke! Stay away!

Rooms are basic but clean and comfy. The shared bathrooms and toilets are kept very clean. The location is perfect, within walking distance of everything. The hotel staff are polite and helpful. Great hotel for a few days in the dam.

Haarlemmerstraat 65 Amsterdam

Hotel highlights

  • Walking distance to Anne Frank House and The Old Church
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour front desk

Located in Haarlemmerbuurt, Quentin Arrive is a leisurely stroll from popular sights such as Anne Frank House and The Old Church. This 34-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Centrally located in Amsterdam, the hotel is also a short walk from Dam Square and New Church.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Start each morning with buffet breakfast, available for a fee from 8 AM to 10 AM.


Rooms

All 34 heated rooms feature desks. Guests can expect free WiFi and flat-screen TVs with satellite channels.


Property features

Quentin Arrive offers free WiFi in public areas and coffee in a common area. Valet parking is available for a fee. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area.

Reviews from Trip Advisor

Trip Advisor aggregated rating

44.0% of guests recommend this hotel

Total of 677 reviews