Quentin Arrive1.0 out of 5.0
Recent guest reviews
Was not impressed by the lax attitude of the staff here. Explained at reception there was water coming through the ceiling, water running down the wall, through a light fitting and was told to "just put a bucket under it". The local engineer was not in the area and so there was nothing they could do? Angry wasn't the word! There was a puddle of water in the room floor! There was no care for their guests or hotel! One of us could have easily been electrocuted or the hotel set on fire and the advice to 'deal' with the situation was horrific! H&S training is in desperate need!! We got moved to another room which wasn't even 'guest ready' with the room absolutely freezing and the curtains hanging off. Very poor service. We spent 348 euros here and they only gave us 60 euros back! It's a joke! Stay away!
Rooms are basic but clean and comfy. The shared bathrooms and toilets are kept very clean. The location is perfect, within walking distance of everything. The hotel staff are polite and helpful. Great hotel for a few days in the dam.
I’ve stayed here 3 times now. First in November 2013 with a group of girls for birthday celebrations, second in July 2015 for a few days before heading to Eindhoven with my brother, and thirdly in December 2017 for a family holiday with my mum and brother. All il say is wow! What a crying shame! My first visit the room was a small cramped triple with stained dirty sheets that were far too thin for the winter, dusty floors, broken windows and very noisy neighbours, who even hammered on our door in the early hours of the morning and began shouting in the corridor. We were sharing a shower and toilet which was highly inconvenient considering how many people on our floor were sharing with us! But we knew it was a budget hotel and it was in a central location so we just focused on our trip rather than our dire digs. On my second visit in 2015, I chose to stay again because I knew the area and was staying with my brother who hadn’t yet been to Amsterdam, so I wanted somewhere familiar. Again I was in a triple room, this one was slightly bigger and we had a private bathroom. The bed linen and mattresses were stained, the walls were stained and dirty and we were located to the front of the hotel so the noise from the street kept us up most of the night. The windows again were broken and falling apart but the en-suite was clean and modern which was a pleasant surprise. My third and final visit, is now. I’ve come to Amsterdam with my mum, who has never been to Holland, as well as my brother, who is now on his 7th visit. I am currently sat in my hotel room writing this review. Unfortunately i thought I’d booked a triple room with a private bathroom, but on arrival found I’d accidentally booked one with a shared bathroom...never mind...as long as you don’t mind having people hammering on the door and continually rattling the door handle as soon as you’ve sat down. Even in the shower I have been having people trying to get in....can you not hear me!? My mum and brother have also experienced it and we are trying to be as quick as possible but it’s really rather off putting! We are in a dark dingy and cramped triple room right up in the attic with a window that doesn’t shut properly, letting a very unwelcome wintery draft in. I have asked at reception for extra blankets but was told by the young ‘couldn’t care less’ receptionist, that she will see what she can do but can’t promise anything..subsequently we are having to put our towels and spare clothes on top of our thin duvets in order to try and keep warm. I myself am having to sleep in two pairs of pyjamas. My mother wasn’t even supplied with a duvet, instead a blanket that was folded in half and shoved in a duvet case!! The floor is filthy and hasn’t been cleaned properly in a while. The beds are also nothing more than cut bits of foam in a zip up cover, leaving the three of us with very sore backs. The other occupants are the loudest, most heavy footed people I have ever had the displeasure of sharing a hotel with! They have a blatant disregard for anyone else! Slamming doors late at night and in the early hours of the morning and stomping up and down the corridor. This place is in a prime location and could be so much better than what it is! It really is a shame! Since my last visit there has been a lift installed but it has to be the slowest in the world, your better off taking the stairs! The entrance hall has also moved, you now enter through a side door past the kitchen to the cafe/restaurant adjacent, so the pictures online are now out of date. The one star is for the location and that is it! It may be a ‘budget hotel’ but it is certainly not ‘cheap and cheerful’
stayed here for 2 nights last week. on arriving they had our booking wrong (2 rooms not 4) but the guy at the desk sorted it quickly and made sure we were all happy. having read the reviews we were dreading what we had let our selves in for but we had a room on the 4th floor, yes lots of stairs and the lift is very slow but the room was clean and had plenty of space. toilet right next door (not ideal but wasnt as bad as we thought noise wise) and shower on the floor below. both of these were always clean. hotel quite close to everything even ice bar was only 1/2 walk which is fine as lots to see on the way. for the price all 11 of us were very happy with the accommodation. Basic yes but clean and the people on the desk were always pleasant and happy to help
Wouldn't stay here.... rooms are dirty ...small .. have 1 Plug to use and when there is 3 of you it's not good.. you can here everything going on we were near shower room and every time people used it could hear everything and would wake you up . Staff are rude and very unhelpful water went off on me whilst in the shower so had to use bottled water and when asked reception she was not bothered and said just put a towel on your head it will be on in 50minutes... (not why I visit countries to stand with a towel on waiting for water to come back on) would never stay here again or recommend anyone else to ... we put up with it as was only 3 notes and when we did ask for some more towels as the ones they said where clean had hairs and stains all over them she huffed as if they were spotless... the stairs are very steep ....but still better and alot quicker option wouldn't use lift unless you have a spare 10minutes to get to your floor I'm sure it must run by people pulling it up and down by a peice of rope.. overall absolute dive for over £100 a night hotel
Very disappointing stay here last month. When we arrived the woman on the front desk demanded full payment when they had already take over £100 out of my account before we got there. After a discussion we were put 3 floors up so had to lug our cases up 3 flights of stairs (it was either this or wait for the slowest lift known to man). The room is nothing like the sparkly photos they put on here it was plain dirty. One morning we were woken up at 7am (not what you want after a night out in the dam) to workmen banging around - the noise echoing up to us on the 3rd floor. They then turned off the water whilst my friend was mid shower so we had to go and ask reception for some bottles of water so she could wash the shampoo off! (The lady at reception was rather reluctant to do so). Our room was right next to a shared shower room which was used very loudly at all times through the night/morning. At the price they charge it is definitely not worth it. Location was probably the saving grace. Don't bother.
Booked this hotel for a large group of girls for a night away. After reading the reviews I was expecting it to be awful. The room were light and airy and clean. Could do with a bit of updating but a lot better than my expectations. Yes there are a lot of stairs but where isn't there stairs in amsterdam. Overall if your looking for a reasonable price stay in the centre of Amsterdam for a night or 2 it's ideal. Afterall you don't spend that much time in your hotel room when there's so much to see and do.
Stayed at the Quentin arrive numerous times in the past due to the price and location being amazing however they are now charging a ridiculous amount every time I try to stay here. Rooms are very basic Unfortunately my stay in February will be my last stay at This hotel as I have just come back from amsterdam on 28/08/17 and stayed in a luxury private apartment for half the cost of this.
Rooms dirty and poorly furnished. 3 of us stayed in a room at a rate of £150 a night. Not good value at all!! Didn't get fresh towels each day and staff on reception not helpful at all. I wouldn't advise anyone to stay here.
I stayed here for only 1 night and as i was in Amsterdam just for a night out with friends, i wasn't expecting to much. Nevertheless the singleroom was waaay to overpriced and located at the very top of the building with a nonworking elevator. Yay, try to carry your luggage through this steep and narrow stairway, especially when you're hung over. JACKPOT. Furthermore the room was tiny and absolutely run down, not worth the money i paid. I think some of the rooms really need interior renovations. One Brownie point for the location. You are in walking distance to the mainstation, and the city centre and even a few clubs a reachable by foot. So take all of this in your consideration, if you plan to stay more than one night in amsterdam.
- Walking distance to Anne Frank House and The Old Church
- Free WiFi in rooms and public areas
- Onsite dining
- 24-hour front desk
Located in Haarlemmerbuurt, Quentin Arrive is a leisurely stroll from popular sights such as Anne Frank House and The Old Church. This 34-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Centrally located in Amsterdam, the hotel is also a short walk from Dam Square and New Church.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Start each morning with buffet breakfast, available for a fee from 8 AM to 10 AM.
All 34 heated rooms feature desks. Guests can expect free WiFi and flat-screen TVs with satellite channels.
Quentin Arrive offers free WiFi in public areas and coffee in a common area. Valet parking is available for a fee. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area.
Reviews from Trip Advisor
44% of guests recommend this hotelTotal of 668 reviews