Located within a 5-minute walk of La Garena Plaza Shopping Center, Hotel Puerta De Alcala is within a 15-minute stroll of Casa de Hippolytus. This 59-room, 3-star hotel has a coffee shop/café, a full-service spa, and an outdoor pool. Foro de Complutum and Puerta de Madrid are also near this Alcala de Henares hotel.


Start each morning off right with buffet breakfast served for a fee. You can get a quick energy boost at the coffee shop/café.


All of Hotel Puerta De Alcala's 59 rooms are air-conditioned and have an array of amenities, including refrigerators, safes, and desks. Guests can expect to find free WiFi and TVs. Bathrooms offer deep soaking tubs and hair dryers.

Property features

Guests staying at Hotel Puerta De Alcala enjoy access to a full-service spa, an outdoor pool, and a spa tub. Self parking is available for EUR 5 per day. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and a meeting room.


  • Free WiFi in rooms and public areas
  • Spa
  • Outdoor pool
  • 24-hour front desk

Hotel Amenities

Hotel Amenities

The hotel offers a coffee shop/café. High-speed wired and wireless Internet access is complimentary. In addition to a full-service spa, Hotel Puerta De Alcala features an outdoor pool and a spa tub. Event facilities measuring 646 square feet (60 square meters) include a meeting room. This business-friendly hotel also offers a sauna, a garden, and a safe deposit box at the front desk. Parking is available onsite for a surcharge.

  • Coffee shop or café 
  • One meeting room 
  • Free WiFi 
  • Conference space size (feet) - 646 
  • Conference space size (meters) - 60 
  • 24-hour front desk 
  • Total number of rooms - 59 
  • Number of floors - 3 
  • Breakfast available (surcharge) 
  • Elevator/lift 
  • Full-service spa 
  • Turkish bath/Hammam 
  • Free wired high-speed Internet 
  • Garden 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Self parking (surcharge) 
  • Year Built 2006 
  • Sauna 
  • Number of buildings/towers - 1 
  • Spa tub 
  • Steam room 
  • Outdoor pool 
  • Outdoor seasonal pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Refrigerator  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired high-speed Internet


Self parking (surcharge)

Room Amenities

Hotel Puerta De Alcala offers 59 air-conditioned accommodations with safes and hair dryers. This Alcala de Henares hotel provides complimentary wireless high-speed Internet access. Bathrooms include bathtubs or showers with deep soaking bathtubs. Housekeeping is provided daily.

  • Free WiFi 
  • Air conditioning 
  • Private bathroom 
  • Refrigerator 
  • Daily housekeeping 
  • Hair dryer 
  • Deep soaking bathtub 
  • Bathtub or shower 
  • Desk 
  • Television 
  • In-room safe 
  • Connecting/adjoining rooms available 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with Turkish bath/hammam.


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 2 PM

Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation.


Check-out time is noon

Payment types


  • Pets allowed for an extra charge

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 5 per person (approximately)
  • Self parking fee: EUR 5 per day
  • A pet fee will be charged
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • ASUR Hotel Metropol Alcalá
  • ASUR Hotel Metropol Alcalá Alcala de Henares
  • ASUR Metropol Alcalá
  • ASUR Metropol Alcalá Alcala de Henares
  • Hotel Puerta Alcala Alcala de Henares
  • Hotel Puerta Alcala
  • Puerta Alcala Alcala de Henares
  • Puerta Alcala

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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