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Hard Rock Hotel Madrid

4.5 star property
Luxury hotel with a rooftop terrace connected to a rail/subway station in Madrid
VIP Access

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Photo gallery for Hard Rock Hotel Madrid

Rock Star Suite | 1 bedroom, down comforters, minibar, in-room safe
Property entrance
Daily buffet breakfast (EUR 24 per person)
1 bedroom, down comforters, minibar, in-room safe
Rock Star Suite | Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Gym

Explore the area

View in a map
Ronda de Atocha 17, Madrid, 28012
  • Place, Prado Museum
    ‪11 min walk‬
  • Place, Puerta del Sol
    ‪16 min walk‬
  • Place, Gran Via
    ‪18 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Classic King Room

1 bedroom, down comforters, minibar, in-room safe

Classic King Room

  • Sleeps 2

View all photos for Deluxe King Room with Garden View

1 bedroom, down comforters, minibar, in-room safe

Deluxe King Room with Garden View

  • Sleeps 2

View all photos for Gold Suite with Terrace

1 bedroom, down comforters, minibar, in-room safe

Gold Suite with Terrace

  • Sleeps 2

Silver Suite

  • Sleeps 4

View all photos for Rock Star Suite

1 bedroom, down comforters, minibar, in-room safe

Rock Star Suite

  • Sleeps 2

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | 1 bedroom, down comforters, minibar, in-room safe

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(152 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | 1 bedroom, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Garden View

9.0 out of 10
Wonderful
(14 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace (Gold)

Suite, Terrace (Gold) | 1 bedroom, down comforters, minibar, in-room safe

Suite, Terrace (Gold)

10.0 out of 10
Exceptional
(3 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Rock Star Suite

Rock Star Suite | 1 bedroom, down comforters, minibar, in-room safe

Rock Star Suite

  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Silver Suite

1 bedroom, down comforters, minibar, in-room safe

Silver Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, City View

Superior Room, City View | City view

Superior Room, City View

9.6 out of 10
Exceptional
(59 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family) | 1 bedroom, down comforters, minibar, in-room safe

Deluxe Room (Family)

9.2 out of 10
Wonderful
(10 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Twin Room, City View

Superior Twin Room, City View | 1 bedroom, down comforters, minibar, in-room safe

Superior Twin Room, City View

8.6 out of 10
Excellent
(7 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

1 bedroom, down comforters, minibar, in-room safe

Classic Twin Room

9.4 out of 10
Exceptional
(17 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Classic Room, Mobility Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room With City View

Shower, rainfall showerhead, free toiletries, hair dryer

Superior Twin Room With City View

  • Sleeps 2

View all photos for Superior King Room With City View

1 bedroom, down comforters, minibar, in-room safe

Superior King Room With City View

  • Sleeps 2

View all photos for Family Deluxe

1 bedroom, down comforters, minibar, in-room safe

Family Deluxe

  • Sleeps 3

View all photos for Classic Twin Room

1 bedroom, down comforters, minibar, in-room safe

Classic Twin Room

  • Sleeps 2

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About the neighborhood

Madrid

Located in Arganzuela, Hard Rock Hotel Madrid is adjacent to Museo Nacional Centro de Arte Reina Sofía and within a 15-minute walk of popular sights like Prado Museum. This 161-room, 4.5-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to a rail/subway station in central Madrid and also close to Puerta del Sol and Plaza Mayor.

What's nearby

  • Prado Museum - 11 min walk - 0.6 miles
  • Puerta del Sol - 16 min walk - 0.9 miles
  • Gran Via - 18 min walk - 1.0 mile
  • El Retiro Park - 19 min walk - 1.0 mile
  • Plaza Mayor - 19 min walk - 1.0 mile

Getting around

  • Madrid (XOC-Atocha Train Station) - 5 min walk
  • Estación del Arte - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪Sessions - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪La Canibal - ‬2 min walk
  • ‪Cafeteria Pando - ‬2 min walk
  • ‪Nubel - ‬2 min walk

About this property

Hard Rock Hotel Madrid

Luxury hotel with a rooftop terrace connected to a rail/subway station in Madrid
At Hard Rock Hotel Madrid, guests have access to a 24-hour gym, a rooftop terrace, and free WiFi in public areas. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a seasonal outdoor pool, wedding services, and a gift shop.
Guests can expect free WiFi and 49-inch Smart TVs with digital channels. Beds are dressed in pillow menus and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, espresso makers, and laptop-compatible safes are also available.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 24 for adults and EUR 13.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • GMT+1
  • RT60
  • Sessions

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to April 30:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per stay
  • Dogs and cats only
  • 1 total (24 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 50.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from May to September.
  • Pool access available from 11:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Frequently asked questions

Is a free cancellation option available at Hard Rock Hotel Madrid?

Hard Rock Hotel Madrid provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hard Rock Hotel Madrid?

As of Oct 22, 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Madrid on Nov 6, 2025 start from $274.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hard Rock Hotel Madrid?

This hotel is situated in Arganzuela within a short 12-minute walk of Prado Museum and also 19 minutes on foot from Puerta del Sol. You'll also find Museo Nacional Centro de Arte Reina Sofía and Plaza de Santa Ana less than a mile away.

Is there parking available at Hard Rock Hotel Madrid?

Yes, there is accessible parking available.

Does Hard Rock Hotel Madrid include a casino?

No, Hard Rock Hotel Madrid doesn't have a casino.

Will I find an indoor pool at Hard Rock Hotel Madrid?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 11:00 AM and 7:00 PM and the seasonal pool is normally open from May until September.

What amenities will couples enjoy at Hard Rock Hotel Madrid?

Amenities that appeal to couples at this hotel include a minibar, a down comforter, and a rainfall showerhead.

Does Hard Rock Hotel Madrid have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hard Rock Hotel Madrid have a restaurant with a breakfast menu?

Yes, Hard Rock Hotel Madrid serves buffet breakfast for a surcharge each morning at Sessions.

Will Hard Rock Hotel Madrid allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hard Rock Hotel Madrid for a fee of EUR 30 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at Hard Rock Hotel Madrid?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hard Rock Hotel Madrid?

The closest major airport to Hard Rock Hotel Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 13 mi away (22 minutes by car).

Can I book a room with a balcony at Hard Rock Hotel Madrid?

Yes, some guestrooms at this hotel offer a deck where guests can enjoy garden or city views.

Does Hard Rock Hotel Madrid have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hard Rock Hotel Madrid.

Hard Rock Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1707 out of 2305 reviews
Rating 8 - Good. 408 out of 2305 reviews
Rating 6 - Okay. 127 out of 2305 reviews
Rating 4 - Poor. 42 out of 2305 reviews
Rating 2 - Terrible. 21 out of 2305 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 4 nights in Sep 2025

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and good hotel. very close to the atocha station .
Stayed 3 nights in Jul 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Katherine

Traveled with group
Liked: Cleanliness, amenities
The stay was great! The staff were accommodating! Clean sheets and facilities The only thing I can say is the elevators were poor quality.. only one elevator worked and it took forever to get to our rooms. So they definitely need to see about that.
Stayed 2 nights in Jun 2025

10/10 Excellent

Javon

Liked: Amenities
The hotel staff at this property were very welcoming and accomodating!
Stayed 3 nights in Jul 2025

6/10 Okay

Leora

Liked: Cleanliness, property conditions & facilities
The bed was comfy and room was clean.
Stayed 1 night in Jul 2025

8/10 Good

Liza

Liked: Cleanliness
Good
Stayed 2 nights in Jul 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Stayed 2 nights in Jul 2025

8/10 Good

Jorge

Stayed 10 nights in Jul 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay

Great stay, the reception staff were great and very attentive. The room its self was great with a very comfortable bed and very quiet aircon. The only thing holding back from perfection was the roof top bar, the service was poor like we were a bit of an inconvenience and the music was offensive and not in keeping with my previous Hard Rock experiences around the world.
Stayed 2 nights in Jul 2025

10/10 Excellent

Reny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in madrid

Was amazing really nice time
Stayed 4 nights in Jul 2025

8/10 Good

CARLOS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room too noisy outside,inthe lobby area. I was told the noise would stop at 11pm I called to complain and they said it would stop at midnight!!!!!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

LARISSA ISABEL

Stayed 3 nights in Jul 2025

10/10 Excellent

Luke

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was the best ever - great spot so grateful
Stayed 2 nights in Jul 2025

10/10 Excellent

Pertti

Stayed 6 nights in Jul 2025

10/10 Excellent

ALBERT

Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Karelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general, all the employees are super friendly, but especially the front desk and the dining room staff. The rooms are super clean and the air conditioning is excellent.
Stayed 6 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience, Will Stay Again

The hotel was fantastic, having the pool and sun beds was a real saviour in the Madrid Heat. Room was great, and the complementary snacks on the first night was unexpected and appreciated. Staff can’t do enough for you, and are always smiley and friendly. Only slight gripe we have is with the reservation of sun beds to outside hotel guests. Whilst this makes sense from a business perspective, some days over 50% of the sun beds were reserved, but weren’t in use until after 18:00, but hotel guests couldn’t use them prior to the booking individual arriving. This just didn’t make a lot of sense, and meant beds were unused almost all day. But with that minor issue aside, would still highly recommend booking the Hard Rock, and we hope to be back again soon! (It was also a great location for travelling to Mad Cool Festival).
Stayed 6 nights in Jul 2025

8/10 Good

Laura, Telford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel friendly staff In a quiet area Nothing much to do in immediate area Train station over road Metro 8 mins walk
Stayed 5 nights in Jul 2025

10/10 Excellent

Emanuel

Liked: Cleanliness, amenities, property conditions & facilities
Hard rock always going over wih style and elegant. Service was great and having parking onsite was big plus. Would definitely stay in again went im in the city again
Stayed 1 night in Jul 2025

10/10 Excellent

TITO, Napa

Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Stayed 1 night in Jul 2025