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Hard Rock Hotel Madrid

4.5 star property
Luxury hotel with a rooftop terrace connected to a rail/subway station in Madrid
VIP Access

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Photo gallery for Hard Rock Hotel Madrid

Rock Star Suite | 1 bedroom, down comforters, minibar, in-room safe
Creator video
Suite, Terrace (Gold) | Terrace/patio
1 bedroom, down comforters, minibar, in-room safe
Seasonal outdoor pool, open 10:30 AM to 8:30 PM, pool umbrellas

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Gym

Explore the area

Map
Ronda de Atocha 17, Madrid, 28012
  • Prado Museum
    ‪11 min walk‬
  • Puerta del Sol
    ‪16 min walk‬
  • Gran Via
    ‪18 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬
VIP Access
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Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | 1 bedroom, down comforters, minibar, in-room safe

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(144 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Silver Suite

1 bedroom, down comforters, minibar, in-room safe

Silver Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rock Star Suite

Rock Star Suite | 1 bedroom, down comforters, minibar, in-room safe

Rock Star Suite

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, City View

Superior Twin Room, City View | 1 bedroom, down comforters, minibar, in-room safe

Superior Twin Room, City View

8.6 out of 10
Excellent
(7 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

1 bedroom, down comforters, minibar, in-room safe

Classic Twin Room

9.4 out of 10
Exceptional
(12 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | 1 bedroom, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Garden View

9.0 out of 10
Wonderful
(13 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, City View

Superior Room, City View | City view

Superior Room, City View

9.6 out of 10
Exceptional
(49 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family) | 1 bedroom, down comforters, minibar, in-room safe

Deluxe Room (Family)

9.2 out of 10
Wonderful
(7 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Terrace (Gold)

Suite, Terrace (Gold) | 1 bedroom, down comforters, minibar, in-room safe

Suite, Terrace (Gold)

10.0 out of 10
Exceptional
(3 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room

1 bedroom, down comforters, minibar, in-room safe

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room with Garden View

1 bedroom, down comforters, minibar, in-room safe

Deluxe King Room with Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Silver Suite

1 bedroom, down comforters, minibar, in-room safe

Silver Suite

  • Sleeps 4
  • 2 King Beds

View all photos for Superior Twin Room With City View

1 bedroom, down comforters, minibar, in-room safe

Superior Twin Room With City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic King Room

1 bedroom, down comforters, minibar, in-room safe

Classic King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Gold Suite with Terrace

1 bedroom, down comforters, minibar, in-room safe

Gold Suite with Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Rock Star Suite

1 bedroom, down comforters, minibar, in-room safe

Rock Star Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room With City View

1 bedroom, down comforters, minibar, in-room safe

Superior King Room With City View

  • Sleeps 2
  • 1 King Bed

View all photos for Family Deluxe

1 bedroom, down comforters, minibar, in-room safe

Family Deluxe

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

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About the neighborhood

Madrid

Located in Arganzuela, Hard Rock Hotel Madrid is adjacent to Museo Nacional Centro de Arte Reina Sofía and within a 15-minute walk of popular sights like Prado Museum. This 161-room, 4.5-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to a rail/subway station in central Madrid and also close to Puerta del Sol and Plaza Mayor.

What's nearby

  • Prado Museum - 11 min walk - 0.6 miles
  • Puerta del Sol - 16 min walk - 0.9 miles
  • Gran Via - 18 min walk - 1.0 mile
  • El Retiro Park - 19 min walk - 1.0 mile
  • Plaza Mayor - 19 min walk - 1.0 mile

Getting around

  • Madrid (XOC-Atocha Train Station) - 5 min walk
  • Estación del Arte - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪La Canibal - ‬2 min walk
  • ‪NuBel - ‬1 min walk
  • ‪Cafeteria Pando - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Taberna Arzabal - ‬4 min walk

About this property

Hard Rock Hotel Madrid

Luxury hotel with a rooftop terrace connected to a rail/subway station in Madrid
At Hard Rock Hotel Madrid, guests have access to a 24-hour gym, a rooftop terrace, and free WiFi in public areas. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a seasonal outdoor pool, a garden, and a banquet hall.
Guests can expect free WiFi and 49-inch Smart TVs with digital channels. Beds are dressed in pillow menus and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, espresso makers, and laptop-compatible safes are also available.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Languages

English, French, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 24 for adults and EUR 13.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • GMT+1
  • RT60
  • Sessions

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to April 30:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per stay
  • Dogs and cats only
  • 1 total (24 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 50.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from May to September.
  • Pool access available from 10:30 AM to 8:30 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Frequently asked questions

Is a free cancellation option available at Hard Rock Hotel Madrid?

Hard Rock Hotel Madrid provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hard Rock Hotel Madrid?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Madrid on Jul 30, 2025 start from $203.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hard Rock Hotel Madrid?

This hotel is situated in Arganzuela within a short 12-minute walk of Prado Museum and also 19 minutes on foot from Puerta del Sol. You'll also find Museo Nacional Centro de Arte Reina Sofía and Plaza de Santa Ana less than a mile away.

Is there parking available at Hard Rock Hotel Madrid?

Yes, there is accessible parking available.

Does Hard Rock Hotel Madrid include a casino?

No, Hard Rock Hotel Madrid doesn't have a casino.

Will I find an indoor pool at Hard Rock Hotel Madrid?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:30 AM and 8:30 PM and the seasonal pool is normally open from May until September.

Is Hard Rock Hotel Madrid good for couples?

Amenities that appeal to couples at this hotel include a minibar, a down comforter, and a rainfall showerhead.

Are there hot tubs at Hard Rock Hotel Madrid?

No, there isn't a spa tub at this hotel.

Does Hard Rock Hotel Madrid have a restaurant with a breakfast menu?

Yes, Hard Rock Hotel Madrid serves buffet breakfast for a surcharge each morning at Sessions.

Will Hard Rock Hotel Madrid allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hard Rock Hotel Madrid for a fee of EUR 30 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at Hard Rock Hotel Madrid?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hard Rock Hotel Madrid?

The closest major airport to Hard Rock Hotel Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 13 mi away (22 minutes by car).

Are there rooms with balconies that I can book at Hard Rock Hotel Madrid?

Yes, some guestrooms at this hotel offer a deck where guests can enjoy garden or city views.

Does Hard Rock Hotel Madrid have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hard Rock Hotel Madrid.

Hard Rock Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1518 out of 2044 reviews
Rating 8 - Good. 355 out of 2044 reviews
Rating 6 - Okay. 108 out of 2044 reviews
Rating 4 - Poor. 43 out of 2044 reviews
Rating 2 - Terrible. 20 out of 2044 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Angela

Traveled with family
Disliked: Cleanliness, staff & service, room comfort

Hard Rock Madrid is a disappointment

Do not eat at the restaurant. Its overpriced and the staff did not want to seat us 30 minutes before closing and sat us and 2 other groups. Then the wait staff left for the end of their shift and forgot our beverages, (coke zero and coffee and appetizer) and then the manager didnt bring our ticket for 47 minutes from completion of our meal and he said they forgot we were there because we were on the back side and the staff had left. He did take a coke zero off. Night before we left, there was an electrical surge and they failed to clean our room as it stated do not disturb. At 515pm they stated on whataspp they didnt clean our room. I responded please clean it, we didnt mark it and it must have been made by maintenance when they fixed the broken fuse. They said yes they would clean it. Arrived at 11- no cleaning, second day of no clean towels and failure to clean our trash. Madrid is a lovely city Many places to stay. Do not stay here.
Stayed 3 nights in Mar 2025

10/10 Excellent

Noreen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room & shower. So well located in the museum triangle. Would highly recommend
Stayed 1 night in Apr 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jose Miguel, Tegucigalpa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked my stay at the hard rock Madrid. The food the staff were all very nicem The location can be some times not the best. But it all worked fine.
Stayed 4 nights in Mar 2025

10/10 Excellent

Yadira

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Stay !
Stayed 6 nights in Mar 2025

10/10 Excellent

Kurt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Mar 2025

10/10 Excellent

Ivanka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service
Great
Stayed 2 nights in Mar 2025

10/10 Excellent

Prodel, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
right at the heart of Madrid.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kurt, Herndon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Mar 2025

8/10 Good

Arturo, San Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno pero deben aclarar la ocupación.
Stayed 2 nights in Mar 2025

10/10 Excellent

Miguel angel Del Castillo, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Rocio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Love how clean everything is
Stayed 2 nights in Mar 2025

2/10 Terrible

Gina

Noisy and rundown.
Stayed 1 night in Feb 2025

10/10 Excellent

Emmitt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the metro
Stayed 3 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice, clean hotel.
Stayed 1 night in Mar 2025

8/10 Good

Jose Pablo Macia

Stayed 1 night in Mar 2025

8/10 Good

Denissa

Stayed 5 nights in Mar 2025

4/10 Poor

simon

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

4/10 Poor

Bhavaniba

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Gurgyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025