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Hard Rock Hotel Madrid

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Rock Star Suite | Down comforters, minibar, in-room safe, desk
Creator video
Reception
Seasonal outdoor pool, open 11:00 AM to 7:00 PM, pool umbrellas
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Ronda de Atocha 17, Madrid, 28012
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪16 min walk‬
  • Place, Gran Via
    ‪18 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Classic King Room

Down comforters, minibar, in-room safe, desk

Classic King Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe King Room with Garden View

Down comforters, minibar, in-room safe, desk

Deluxe King Room with Garden View

  • Sleeps 2
  • Free WiFi

View all photos for Gold Suite with Terrace

Down comforters, minibar, in-room safe, desk

Gold Suite with Terrace

  • Sleeps 2
  • Free WiFi

Silver Suite

  • Sleeps 4
  • Free WiFi

View all photos for Rock Star Suite

Down comforters, minibar, in-room safe, desk

Rock Star Suite

  • Sleeps 2
  • Free WiFi

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Down comforters, minibar, in-room safe, desk

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(176 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Garden View

9.2 out of 10
Wonderful
(16 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Terrace (Gold)

Suite, Terrace (Gold) | Down comforters, minibar, in-room safe, desk

Suite, Terrace (Gold)

10.0 out of 10
Exceptional
(3 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Rock Star Suite

Rock Star Suite | Down comforters, minibar, in-room safe, desk

Rock Star Suite

  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Silver Suite

Down comforters, minibar, in-room safe, desk

Silver Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | City view

Superior Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(74 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room (Family)

Deluxe Room (Family) | Down comforters, minibar, in-room safe, desk

Deluxe Room (Family)

9.2 out of 10
Wonderful
(13 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Twin Room, 2 Twin Beds, City View

Superior Twin Room, 2 Twin Beds, City View | Down comforters, minibar, in-room safe, desk

Superior Twin Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(9 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Twin Room, 2 Twin Beds

Down comforters, minibar, in-room safe, desk

Classic Twin Room, 2 Twin Beds

9.2 out of 10
Wonderful
(21 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room With City View

Shower, rainfall showerhead, free toiletries, hair dryer

Superior Twin Room With City View

  • Sleeps 2
  • Free WiFi

View all photos for Superior King Room With City View

Down comforters, minibar, in-room safe, desk

Superior King Room With City View

  • Sleeps 2
  • Free WiFi

View all photos for Family Deluxe

Down comforters, minibar, in-room safe, desk

Family Deluxe

  • Sleeps 3
  • Free WiFi

View all photos for Classic Twin Room

Down comforters, minibar, in-room safe, desk

Classic Twin Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Madrid

Located in Arganzuela, Hard Rock Hotel Madrid is adjacent to Museo Nacional Centro de Arte Reina Sofía and within a 15-minute walk of popular sights like National Prado Museum. This 161-room, 4.5-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to a rail/subway station in central Madrid and also close to Puerta del Sol and Plaza Mayor.

What's nearby

  • Museo Nacional Centro de Arte Reina Sofía - 1 min walk - 0.1 miles
  • Paseo del Prado - 5 min walk - 0.3 miles
  • Puerta del Sol - 16 min walk - 0.9 miles
  • Gran Via - 18 min walk - 1.0 mile
  • Plaza Mayor - 19 min walk - 1.0 mile

Getting around

  • Madrid (XOC-Atocha Train Station) - 5 min walk
  • Estación del Arte - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪La Canibal - ‬2 min walk
  • ‪Sessions - ‬1 min walk
  • ‪El Jardín de Arzábal - ‬3 min walk
  • ‪Ra-Men Kagura - ‬4 min walk
  • ‪Burger King - ‬2 min walk

About this property

Hard Rock Hotel Madrid

At Hard Rock Hotel Madrid, guests have access to a 24-hour gym, a rooftop terrace, and free WiFi in public areas. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a seasonal outdoor pool, a garden, and a banquet hall.
Guests can expect free WiFi and 49-inch Smart TVs with digital channels. Beds are dressed in pillow menus and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, espresso makers, and laptop-compatible safes are also available.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

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May 17 - May 18
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 24 for adults and EUR 13.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • GMT+1
  • RT60
  • Sessions

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 17:
  • One of the dining venues
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per stay
  • Dogs and cats only
  • 1 total (24 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 50.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from May 17 to September 30.
  • Pool access available from 11:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Frequently asked questions

Is a free cancellation option available at Hard Rock Hotel Madrid?

Hard Rock Hotel Madrid provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hard Rock Hotel Madrid?

As of May 12, 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Madrid on May 31, 2026 start from $283, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hard Rock Hotel Madrid?

This hotel is situated in Arganzuela within a short 12-minute walk of National Prado Museum and also 19 minutes on foot from Puerta del Sol. You'll also find El Retiro Park and Plaza Mayor within a short drive.

Is parking available on site at Hard Rock Hotel Madrid?

Yes, there is wheelchair-accessible parking available.

Does Hard Rock Hotel Madrid have luxury amenities?

Yes, guests can indulge in luxuries such as a seasonal outdoor pool, an al fresco restaurant, and a poolside bar at this hotel.

Does Hard Rock Hotel Madrid include a casino?

No, Hard Rock Hotel Madrid doesn't have a casino.

Will I find an indoor pool at Hard Rock Hotel Madrid?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 11:00 AM and 7:00 PM and the seasonal pool will be open from May 17 until September 30.

What will couples enjoy most about a stay at Hard Rock Hotel Madrid?

Amenities that appeal to couples at this hotel include a pillow menu, a minibar, and a rainfall showerhead.

Are there hot tubs at Hard Rock Hotel Madrid?

No, there isn't a spa tub at this hotel.

Does Hard Rock Hotel Madrid have a restaurant with a breakfast menu?

Yes, Hard Rock Hotel Madrid serves buffet breakfast for a surcharge each morning at Sessions.

Will Hard Rock Hotel Madrid allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hard Rock Hotel Madrid for a fee of EUR 30 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at Hard Rock Hotel Madrid?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hard Rock Hotel Madrid?

The closest major airport to Hard Rock Hotel Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 13 mi away (22 minutes by car).

Are there rooms with balconies that I can book at Hard Rock Hotel Madrid?

Yes, some guestrooms at this hotel offer either a deck/patio and a terrace where guests can enjoy garden and city views.

Does Hard Rock Hotel Madrid have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hard Rock Hotel Madrid.

Hard Rock Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2027 out of 2706 reviews
Rating 8 - Good. 463 out of 2706 reviews
Rating 6 - Okay. 133 out of 2706 reviews
Rating 4 - Poor. 54 out of 2706 reviews
Rating 2 - Terrible. 29 out of 2706 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sundip

Stayed 1 night in Feb 2026

8/10 Good

Maria Beverly, Langendorf

Stayed 3 nights in Feb 2026

8/10 Good

Adnan

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious, storage area was very good, location was amazing and staff were really helpful.
Stayed 3 nights in Feb 2026

8/10 Good

Uday

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and good service. Needed some more bathroom privacy. Pul a lock on toilet.
Stayed 2 nights in Feb 2026

10/10 Excellent

Patrick

Stayed 3 nights in Feb 2026

10/10 Excellent

joedh o

Liked: Cleanliness, property conditions & facilities
My #1 option in Madrid. I have stayed 5 or 6 times.
Lobby
Stayed 8 nights in Dec 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and very kindly all the staff
Stayed 4 nights in Feb 2026

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
All good.
Stayed 2 nights in Feb 2026

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very kind and spoke perfect English. They didn’t have our room ready when we arrived, so we got an upgrade. The showers and sink were very nice, decent-sized room. TV, AC, everything there worked just fine. We didn’t eat at the restaurant or bar there but there were always people sitting down and it was a nice environment to come back to.
Stayed 4 nights in Feb 2026

10/10 Excellent

Dermot

Liked: Cleanliness, staff & service, amenities
Great location. Very nice room.
Stayed 2 nights in Feb 2026

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities
Amazing stay
Stayed 3 nights in Feb 2026

10/10 Excellent

loraine

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2026

10/10 Excellent

LADY ROSELLE, Covina

Liked: Cleanliness, amenities, property conditions & facilities
Great staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Gillian

Traveled with group
Liked: Cleanliness, amenities
Perfect city break stay! Breakfast (in true Hard Rock style!) is fantastic with beautiful fresh juices, eggs made to order, great selection of continental & breads too. The room was beautiful, clean & beds were very comfortable. All staff were attentive, efficient & friendly. Couldn’t have asked for a better hotel for our trip!
Stayed 2 nights in Jan 2026

10/10 Excellent

Angela Renee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very comfortable. The staff were all extremely pleasant, accommodating and helpful. The food at the restaurant was amazing.
Stayed 10 nights in Jan 2026

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very polite service
Stayed 4 nights in Jan 2026

6/10 Okay

Nicole

Stayed 6 nights in Jan 2026

8/10 Good

jose

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Very clean rooms, excellent staff atittude, although location is not great, very few eating alternatives, and difference between superior room and suite is more than double
Stayed 8 nights in Jan 2026

10/10 Excellent

Rhys

Stayed 1 night in Jan 2026

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and spotless. The staff are all awesome ! The server in the morning breakfast was very friendly and funny
Stayed 3 nights in Jan 2026

10/10 Excellent

Toborris

Liked: Cleanliness, amenities, property conditions & facilities
My stay at Hard Rock Hotel in Madrid was amazing! The staff is top tier. Gabriela was so friendly, helpful and a pure delight to work with but the remainder of the staff was equally as friendly and helpful. The room was clean and esthetically pleasing. The food and drinks were good! The location? Not the greatest but it’s walkable. Overall, it’s a very nice place so stay and the team makes it all worth while!
Stayed 2 nights in Jan 2026

10/10 Excellent

Monica Aguilar

Stayed 3 nights in Jan 2026

10/10 Excellent

Sergio

Stayed 2 nights in Jan 2026

10/10 Excellent

Andrew

Stayed 2 nights in Jan 2026

8/10 Good

aleksandar

yes and yes
Stayed 6 nights in Jan 2026