Great room. Comfortable bed and great shower.
The place is great! Truly a fantastic experience: the music, the decor, and the staff service/friendliness. I do not write reviews but the team at HR Madrid has earned it. My son and I had a great time. Alvara and Ana at the front desk were terrific. A great overall experience you cannot get anywhere else. Thank you HR Madrid! Oskar Larrauri
Excellent customer service!! Very friendly staff, excellent location. Walking distance to the train station, Del Prado museum, Reina Sofia museum and the Hop on-Hop off bus stop.
Walking distance from the Madrid Atocha station. Staff is super friendly and helpful.
Beautiful hotel. Very clean! The staff were attentive and very helpful! Definitely recommend others to stay here!
Located in Arganzuela, Hard Rock Hotel Madrid is a leisurely stroll from popular sights such as El Retiro Park and Prado Museum. This 161-room hotel has conveniences like a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to a rail/subway station in central Madrid and also close to Gran Via Street and Puerta del Sol.
This hotel serves as home to a restaurant, which has pool views, along with a lobby lounge. For your convenience, a buffet breakfast is served for a fee on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
Guests can expect free WiFi and 49-inch Smart TVs with digital channels. Beds are dressed in pillow menus and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, espresso makers, and laptop-compatible safes are also available.
Hard Rock Hotel Madrid features a 24-hour gym, free WiFi in public areas, and a seasonal outdoor pool. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a terrace, a gift shop, and a garden.
Great room. Comfortable bed and great shower.
The place is great! Truly a fantastic experience: the music, the decor, and the staff service/friendliness. I do not write reviews but the team at HR Madrid has earned it. My son and I had a great time. Alvara and Ana at the front desk were terrific. A great overall experience you cannot get anywhere else. Thank you HR Madrid! Oskar Larrauri
Dear Oskar, Thank you very much for choosing Hard Rock Hotel Madrid for your stay in the capital and for leaving us your impressions that will surely help future visitors. Words like yours motivate us to continue offering the best of our band in every service. We work with passion to create quality stays and by comments like this we realize that we are achieving it. Do not doubt that we will forward your message of appreciation to all our team, especially to Alba and Alvaro. Also, we are glad that you had a fantastic stay, that you enjoyed our good music and decoration. We take care of all the details so that our guests live the complete Hard Rock experience. We hope to have you back very soon so you can continue to enjoy all that we have to offer. Best regards, Raúl Palomo General Manager
Excellent customer service!! Very friendly staff, excellent location. Walking distance to the train station, Del Prado museum, Reina Sofia museum and the Hop on-Hop off bus stop.
Dear Lilia, Thank you very much for choosing Hard Rock Hotel Madrid during your stay in the capital and sharing such a kind comment. It's a pleasure to receive your review and words about the band and the location, our work is rewarded when we receive feedback from our guests and find that our goals as a host are achieved. We work very hard to provide you with unique experiences and we couldn't be happier to know that every aspect of your stay has exceeded your expectations. I will certainly share your words with the whole team, I assure you that it will serve as a great impulse to continue working and to surprise you in future visits. It has been a pleasure to have you as a guest and we hope to see you again very soon! Yours sincerely, Raúl Palomo General Manager.
Walking distance from the Madrid Atocha station. Staff is super friendly and helpful.
Dear Danny, First of all, I would like to thank you very much for your trust in Hard Rock Hotel Madrid and for taking the time to share your impressions with the whole team. We are really excited to find out that you had a great experience with the whole team, we work hard to make you live a unique experience and our feeling of pride is unmatched when we receive reviews like this one. As hosts we want to make you feel at home and it is really heartening to know that the whole team did their part to make your stay an unforgettable memory and I will certainly share your impressions with all of them! It has been a pleasure to have you as a guest and we hope to see you again very soon in your new home in Madrid. All the best, Raúl Palomo General Manager.
Beautiful hotel. Very clean! The staff were attentive and very helpful! Definitely recommend others to stay here!
Dear guest, We would love to thank you for taking time to write such a nice words about your experience in Hard Rock HotelMadrid. We are so grateful to receive such a great score in our facilities and services and we will make sure to let our team know, they will be very happy to know that they made your stay unforgettable. Looking foward to welcoming you again very soon! Best regards, Raúl Palomo General Manager
Dear Andrew, Thank you for choosing Hard Rock Hotel Madrid for your stay in the city and for leaving us your impressions. We are glad to hear that you had a pleasant and comfortable stay in our facilities. All our band works with passion to offer quality services. We hope to have you back very soon so you can continue to enjoy everything we have to offer. Best regards, Raúl Palomo General Manager