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Hard Rock Hotel Madrid

4.5 star property
Luxury hotel with a rooftop terrace connected to a rail/subway station in Madrid
VIP Access

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Photo gallery for Hard Rock Hotel Madrid

Rock Star Suite | Down comforters, minibar, in-room safe, desk
Creator video
Rock Star Suite | Terrace/patio
Property entrance
Daily buffet breakfast (EUR 24 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Gym

Explore the area

View in a map
Ronda de Atocha 17, Madrid, 28012
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪16 min walk‬
  • Place, Gran Via
    ‪18 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Classic King Room

Down comforters, minibar, in-room safe, desk

Classic King Room

  • Sleeps 2

View all photos for Deluxe King Room with Garden View

Down comforters, minibar, in-room safe, desk

Deluxe King Room with Garden View

  • Sleeps 2

View all photos for Gold Suite with Terrace

Down comforters, minibar, in-room safe, desk

Gold Suite with Terrace

  • Sleeps 2

Silver Suite

  • Sleeps 4

View all photos for Rock Star Suite

Down comforters, minibar, in-room safe, desk

Rock Star Suite

  • Sleeps 2

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Down comforters, minibar, in-room safe, desk

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(155 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Garden View

9.2 out of 10
Wonderful
(16 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace (Gold)

Suite, Terrace (Gold) | Down comforters, minibar, in-room safe, desk

Suite, Terrace (Gold)

10.0 out of 10
Exceptional
(3 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Rock Star Suite

Rock Star Suite | Down comforters, minibar, in-room safe, desk

Rock Star Suite

  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Silver Suite

Down comforters, minibar, in-room safe, desk

Silver Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, City View

Superior Room, City View | City view

Superior Room, City View

9.6 out of 10
Exceptional
(62 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family) | Down comforters, minibar, in-room safe, desk

Deluxe Room (Family)

9.2 out of 10
Wonderful
(11 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Twin Room, City View

Superior Twin Room, City View | Down comforters, minibar, in-room safe, desk

Superior Twin Room, City View

8.6 out of 10
Excellent
(7 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

Down comforters, minibar, in-room safe, desk

Classic Twin Room

9.4 out of 10
Exceptional
(19 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, Mobility Accessible

Classic Room, Mobility Accessible | Down comforters, minibar, in-room safe, desk

Classic Room, Mobility Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room With City View

Shower, rainfall showerhead, free toiletries, hair dryer

Superior Twin Room With City View

  • Sleeps 2

View all photos for Superior King Room With City View

Down comforters, minibar, in-room safe, desk

Superior King Room With City View

  • Sleeps 2

View all photos for Family Deluxe

Down comforters, minibar, in-room safe, desk

Family Deluxe

  • Sleeps 3

View all photos for Classic Twin Room

Down comforters, minibar, in-room safe, desk

Classic Twin Room

  • Sleeps 2

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About the neighborhood

Madrid

Located in Arganzuela, Hard Rock Hotel Madrid is adjacent to Museo Nacional Centro de Arte Reina Sofía and within a 15-minute walk of popular sights like Prado Museum. This 161-room, 4.5-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to a rail/subway station in central Madrid and also close to Puerta del Sol and Plaza Mayor.

What's nearby

  • Museo Nacional Centro de Arte Reina Sofía - 1 min walk - 0.1 miles
  • Plaza de Santa Ana - 13 min walk - 0.7 miles
  • Puerta del Sol - 16 min walk - 0.9 miles
  • Gran Via - 18 min walk - 1.0 mile
  • Plaza Mayor - 19 min walk - 1.0 mile

Getting around

  • Madrid (XOC-Atocha Train Station) - 5 min walk
  • Estación del Arte - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪Sessions - ‬1 min walk
  • ‪La Canibal - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Cafeteria Pando - ‬2 min walk
  • RT60

About this property

Hard Rock Hotel Madrid

Luxury hotel with a rooftop terrace connected to a rail/subway station in Madrid
At Hard Rock Hotel Madrid, guests have access to a 24-hour gym, a rooftop terrace, and free WiFi in public areas. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a seasonal outdoor pool, a communal living room, and a porter/bellhop.
Guests can expect free WiFi and 49-inch Smart TVs with digital channels. Beds are dressed in pillow menus and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, espresso makers, and laptop-compatible safes are also available.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 24 for adults and EUR 13.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • GMT+1
  • RT60
  • Sessions

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during November, December, January, February, and March:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per stay
  • Dogs and cats only
  • 1 total (24 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 50.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from May to September.
  • Pool access available from 11:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Frequently asked questions

Is a free cancellation option available at Hard Rock Hotel Madrid?

Hard Rock Hotel Madrid provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hard Rock Hotel Madrid?

As of Dec 5, 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Madrid on Dec 21, 2025 start from $201.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hard Rock Hotel Madrid?

This hotel is situated in Arganzuela within a short 19-minute walk of Puerta del Sol and also 20 minutes on foot from Plaza Mayor. You'll also find Museo Nacional Centro de Arte Reina Sofía and Prado Museum less than a mile away.

Will I be able to park at Hard Rock Hotel Madrid?

Yes, there is accessible parking available.

Does Hard Rock Hotel Madrid include a casino?

No, Hard Rock Hotel Madrid doesn't have a casino.

Will I find an indoor pool at Hard Rock Hotel Madrid?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 11:00 AM and 7:00 PM and the seasonal pool is normally open from May until September.

What will couples enjoy most about a stay at Hard Rock Hotel Madrid?

Amenities that appeal to couples at this hotel include a minibar, a down comforter, and a rainfall showerhead.

Does Hard Rock Hotel Madrid have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hard Rock Hotel Madrid have a restaurant with a breakfast menu?

Yes, Hard Rock Hotel Madrid serves buffet breakfast for a surcharge each morning at Sessions.

Will Hard Rock Hotel Madrid allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hard Rock Hotel Madrid for a fee of EUR 30 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at Hard Rock Hotel Madrid?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hard Rock Hotel Madrid?

The closest major airport to Hard Rock Hotel Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 13 mi away (22 minutes by car).

Can I book a room with a balcony at Hard Rock Hotel Madrid?

Yes, some guestrooms at this hotel offer either a deck or a terrace where guests can enjoy garden or city views.

Does Hard Rock Hotel Madrid have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hard Rock Hotel Madrid.

Hard Rock Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1768 out of 2376 reviews
Rating 8 - Good. 414 out of 2376 reviews
Rating 6 - Okay. 128 out of 2376 reviews
Rating 4 - Poor. 43 out of 2376 reviews
Rating 2 - Terrible. 23 out of 2376 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bie ubicado, staff amistodo. centrico para ir a todos lados
Stayed 5 nights in Nov 2025

10/10 Excellent

Patrick Philippe

Liked: Cleanliness, amenities, property conditions & facilities
Great staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 4 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Madrid Stay

Stayed as a couple for 5 nights. On checking in we were asked if we wanted to upgrade for extra space and breakfast, this felt over the top when we just wanted to get to our room and not be sold to. Room had issues; toilet not flushing properly and room was cold as the aircon could not be reduced to a less powerful output. Alternative was to turn off aircon which made room uncomfortable. Other facilities were good, pool, rooftop bar and a 10% discount was applied to some drinks.
Stayed 5 nights in Aug 2025

10/10 Excellent

Sushanto

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff service was great. Check in staff very friendly. Hotel decor was stylish and trendy. Clean rooms. Security staff could chill down a bit.
Stayed 3 nights in Aug 2025

10/10 Excellent

Josef Frederik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Très bien, mais peut faire mieux.

Hotel moderne et confortable. Très bon accueil alors que le personnel a souligné notre anniversaire avec une délicate attention. Lit et literie haut de gamme. Il est trèes décevant par contre qu'en fournissant des capsules de café chaque matin, il soit à ce point difficile d'obtenir deux petits cups de lait supplémentaires de 10 ml. Il a fallu insister alors qu'on nous répondait que c'était la politique, et recommencer le lendemain. Dans un hôtel 4 étoiles, ce genre de demandes tellement insignifiantes en terme de coût ne devraient même pas être discutées. Au moment du départ, l'arrogance du garçon lorsque nous lui avons souligné ce problème n'a pas arrangé les choses. Dommage.
Stayed 6 nights in Jul 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Sonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff . Food at the restaurant was very good
Stayed 1 night in Aug 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City scenes

Great hotel, service was amazing. Rooftop bar was a highlight.
Stayed 3 nights in Aug 2025

8/10 Good

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a good location next to public transport & shops. Outdoor pool area was nice but small with only a few sun loungers. Only downside was the hotel itself was very noisy at night which didn’t go off until after midnight sometimes later on.
Stayed 4 nights in Aug 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall
Stayed 1 night in Aug 2025

10/10 Excellent

Vivien Zafer

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was absolutely wonderful and friendly and so attentive. We had a great experience. Thank you.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sonal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 7 nights in Aug 2025

10/10 Excellent

Yenny Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2025

10/10 Excellent

Lenin, Bronx

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a very convenient location walkable to a lot of attractions, staff was very friendly and helpful
Stayed 2 nights in Aug 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Gillian

Stayed 4 nights in Aug 2025

8/10 Good

Kevin

Stayed 4 nights in Aug 2025

10/10 Excellent

Mena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was well maintained and very clean staff was very nice and helpful only little thing pool area and gym area a little small for the size of hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful clean and friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to Atocha station and it is fairly new so in great shape.
Stayed 1 night in Aug 2025

10/10 Excellent

Christian

Stayed 4 nights in Aug 2025