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Located in Huertas, Urban is within a 5-minute walk of Thyssen-Bornemisza Museum and within 15 minutes of other popular attractions like Prado Museum. This 5-star hotel has 96 guestrooms and offers conveniences like 2 restaurants, an outdoor pool, and free in-room WiFi. Centrally located in Madrid, the hotel is also a short walk from Plaza Mayor and Puerta del Sol.


Enjoy dining at one of 2 onsite restaurants including CEBO, which specializes in Mediterranean cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start your day off with breakfast, available for a fee.


The 96 rooms are soundproofed and have an array of amenities, including minibars, free newspapers, and laptop-compatible safes. LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include phones and desks.

Property features

At Urban, guests enjoy features like an outdoor pool, a fitness center, and a steam room. For transportation, you can make use of an airport shuttle (available on request) for EUR 90 per vehicle one-way, as well as limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and a meeting room.


  • Walking distance to Thyssen-Bornemisza Museum and Prado Museum
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Hotel Amenities

Hotel Amenities

Urban features 2 restaurants, an oyster bar, and a seasonal outdoor dining space. Room service is available 24 hours a day. This 5-star Madrid hotel has an outdoor pool, fitness equipment, and a steam room.

Located in the historical city center, the hotel provides convenient access to the nearby metro station, train station, and shopping district. The Real Academica de Bella Artes de San Fernando and the Museo Thyssen-Bornemisza are 450 meters away.

A concierge desk and a business center are on site. Tour assistance and currency exchange are available. The hotel has laundry facilities and offers dry cleaning services. Self-parking is available for a surcharge. The hotel also has a museum dedicated to Papua Nuova Guinea art. WiFi is complimentary.

  • Free WiFi 
  • Outdoor pool 
  • Free newspapers in lobby 
  • Fitness facilities 
  • Babysitting or childcare (surcharge) 
  • Breakfast available (surcharge) 
  • Bar/lounge 
  • Business center 
  • Porter/bellhop 
  • Express check-out 
  • Multilingual staff 
  • Express check-in 
  • 24-hour front desk 
  • Safe-deposit box at front desk 
  • Laundry facilities 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Total number of rooms - 96 
  • One meeting room 
  • Rooftop terrace 
  • Luggage storage 
  • Number of floors - 6 
  • Conference space size (feet) - 3240 
  • Airport transportation (surcharge) 
  • Limo or Town Car service available 
  • Conference space size (meters) - 301 
  • Year Built 2005 
  • Number of restaurants - 2 
  • Number of buildings/towers - 1 
  • Steam room 


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Room Amenities

Urban offers 96 air-conditioned accommodations with DVD players and minibars. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless high-speed Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Free WiFi 
  • DVD player 
  • Premium bedding 
  • In-room climate control (air conditioning) 
  • Free newspaper 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Turndown service 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Bidet 
  • In-room childcare (surcharge) 
  • Satellite TV service 
  • Desk 
  • Iron/ironing board (on request) 
  • Free wired high-speed Internet 
  • Soundproofed rooms 
  • Daily housekeeping 
  • Private bathroom 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • In-room safe (laptop compatible) 
  • LCD TV 

Where to Eat

Europa Deco - Serving creative Mediterranean cuisine. Open for lunch and dinner. Closed Sundays.

Glass Bar - Oyster bar. Featuring transparent chairs, cocktails, and Japanese-inspired drinks.

La Terraza del Urban - Serving dinner and offering drink service until late night. Featuring views of the city’s skyline. Open during the summer.

CEBO - Creative Mediterranean cuisine based on seasonal products, served in a cosmopolitan atmosphere.

Room Service - Available 24 hours a day.

Nearby Things to Do

Urban offers fitness equipment, an outdoor pool, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Minimum check-in age is 18

Check-in time ends at midnight

Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.


Check-out time is noon

Payment types


  • Pets allowed for an extra charge of EUR 18 per pet, per night

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: EUR 26 per person (approximately)
  • Airport shuttle fee: EUR 90 per vehicle (one-way)
  • Self parking fee: EUR 27 per day
  • Pet fee: EUR 18 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Awards & Affiliations

  • Urban is listed in the 2012 Condé Nast Traveler Gold List of the world's best places to stay.

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