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Hotel Urban, a Small Luxury Hotel of the World

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Loft | Premium bedding, free minibar items, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Carrera San Jeronimo 34, Madrid, Madrid, 28014
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Junior Suite

Premium bedding, free minibar items, in-room safe, desk

Junior Suite

9.4 out of 10
Exceptional
(8 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, 1 Double Bed

View from room

Suite, 1 Double Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Duplex

Premium bedding, free minibar items, in-room safe, desk

Business Duplex

  • 344 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room Single Use

Premium bedding, free minibar items, in-room safe, desk

Superior Double Room Single Use

  • 269 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Business Suite, 1 Double Bed

View from room

Business Suite, 1 Double Bed

  • 431 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite

Premium bedding, free minibar items, in-room safe, desk

Junior Suite

  • 344 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Loft

Loft | Premium bedding, free minibar items, in-room safe, desk

Loft

  • City view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Duplex

Premium bedding, free minibar items, in-room safe, desk

Superior Duplex

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Duplex

Premium bedding, free minibar items, in-room safe, desk

Business Duplex

  • 344 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Duplex

Premium bedding, free minibar items, in-room safe, desk

Duplex

9.0 out of 10
Wonderful
(18 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Premium bedding, free minibar items, in-room safe, desk

Superior Double Room

9.2 out of 10
Wonderful
(68 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Madrid

Located in Madrid Centro, Hotel Urban, a Small Luxury Hotel of the World is within a 5-minute walk of Puerta del Sol and within 15 minutes of other popular attractions like National Prado Museum. This 5-star hotel has 96 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Puerta del Sol - 3 min walk - 0.2 miles
  • Gran Via - 3 min walk - 0.2 miles
  • Plaza de Cibeles - 8 min walk - 0.5 miles
  • National Prado Museum - 8 min walk - 0.5 miles
  • Plaza Mayor - 11 min walk - 0.6 miles

Getting around

  • Sevilla Station - 3 min walk
  • Madrid Recoletos Station - 15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪La Rollerie - ‬1 min walk
  • ‪Arrocería Marina Ventura - ‬2 min walk
  • ‪La Venencia - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪La Cabaña Argentina - ‬1 min walk

About this property

Hotel Urban, a Small Luxury Hotel of the World

Guests staying at Hotel Urban, a Small Luxury Hotel of the World enjoy a gym, a rooftop terrace, and free WiFi in public areas. Self parking is available for EUR 33 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include conference space, a business center, and a seasonal outdoor pool.
Guests can expect to find free WiFi and wired Internet, plus Smart TVs with satellite channels and DVD players. Bathrooms offer free toiletries and bathrobes, and beds sport premium bedding. Free minibar items, espresso makers, and free newspapers are other standard amenities.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Similar properties

Exterior
Hotel Villa Real, a member of Preferred Hotels & Resorts
Madrid Centro
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 1,001 reviews
$277 nightly
The price is $305
May 24 - May 25
Total with taxes and fees
Hotel Villa Real, a member of Preferred Hotels & Resorts

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 33 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 37.95 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • CEBO
  • Glass Bar

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • DVD player
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3,240 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 1 year old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 37.95 per person
  • Covered self parking fee: EUR 33 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number HM-4457

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool is open from June to September.
  • No rollaway or extra beds are available.

Property is also known as

Urban Hotel

Urban Hotel Madrid

Urban Madrid

Madrid Urban Hotel

Hotel Urban Madrid

Frequently asked questions

Is a free cancellation option available at Hotel Urban, a Small Luxury Hotel of the World ?

Hotel Urban, a Small Luxury Hotel of the World provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Urban, a Small Luxury Hotel of the World ?

As of May 17, 2026, prices found for a 1-night stay for 2 adults at Hotel Urban, a Small Luxury Hotel of the World on May 24, 2026 start from $324, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hotel Urban, a Small Luxury Hotel of the World ?

This hotel is situated in Madrid Centro, just steps from Puerta del Sol, and within a 10-minute walk of Gran Via and National Prado Museum. You'll also find Plaza Mayor and San Miguel Market less than a mile away.

Is there parking available at Hotel Urban, a Small Luxury Hotel of the World ?

Yes, covered parking is offered for EUR 33 per day. An electric car charging station is also available for guests.

Does Hotel Urban, a Small Luxury Hotel of the World have luxury amenities?

Yes, guests can indulge in luxuries such as a seasonal outdoor pool, a restaurant, and a poolside bar at this hotel.

Does Hotel Urban, a Small Luxury Hotel of the World feature a casino at the property?

No, Hotel Urban, a Small Luxury Hotel of the World doesn't have a casino.

Will I find an indoor pool at Hotel Urban, a Small Luxury Hotel of the World ?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until September.

Is Hotel Urban, a Small Luxury Hotel of the World a good place to stay for couples?

This boutique hotel offers many amenities for couples such as a restaurant and a poolside bar with some guestrooms featuring a private indoor hot tub.

Are there hot tubs at Hotel Urban, a Small Luxury Hotel of the World ?

No, this hotel doesn't have a spa tub.

Does Hotel Urban, a Small Luxury Hotel of the World feature a restaurant that includes a breakfast menu?

Yes, Hotel Urban, a Small Luxury Hotel of the World serves buffet breakfast for a surcharge each morning at CEBO.

Will Hotel Urban, a Small Luxury Hotel of the World allow pets to stay for free?

No, pets aren't allowed at Hotel Urban, a Small Luxury Hotel of the World though service animals are welcome.

Are there connecting rooms at Hotel Urban, a Small Luxury Hotel of the World ?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Urban, a Small Luxury Hotel of the World ?

The closest major airport to Hotel Urban, a Small Luxury Hotel of the World is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.4 mi away (25 minutes by car).

Are there rooms with balconies at Hotel Urban, a Small Luxury Hotel of the World ?

No, there aren't any guestrooms with balconies at Hotel Urban, a Small Luxury Hotel of the World .

Hotel Urban, a Small Luxury Hotel of the World Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 768 out of 1001 reviews
Rating 8 - Good. 157 out of 1001 reviews
Rating 6 - Okay. 43 out of 1001 reviews
Rating 4 - Poor. 14 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

michael, Incline Village

Liked: Cleanliness, amenities, property conditions & facilities
Lovely location. And amazing hotel.
Stayed 2 nights in Feb 2026

10/10 Excellent

samuel

Stayed 1 night in Jan 2026

10/10 Excellent

Johannes

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really a gem. In the center of everything, great reception with a drink, place looks amazing, spacious room and staff walking on their toes for you. We will be back!
Stayed 3 nights in Jan 2026

10/10 Excellent

Xiangyu

Liked: Cleanliness, amenities, property conditions & facilities
Overall fantastic experience, the only imperfection is drinks left by pervious tenant are still in mini bar
Stayed 2 nights in Jan 2026

10/10 Excellent

Brenda, Hialeah

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel, beautiful super clean rooms and staff with the best service. Will definitely come back and recommend
Stayed 6 nights in Jan 2026

10/10 Excellent

Olga

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional stay. Sophisticated design, impeccable service, and a prime central location. The rooms are elegant and quiet, and the atmosphere feels truly luxurious. Highly recommended.
Stayed 2 nights in Sep 2025

10/10 Excellent

Raquel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indeed
Stayed 2 nights in Jan 2026

10/10 Excellent

Ruperto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Carlos Santiago

Stayed 1 night in Dec 2025

10/10 Excellent

Marcus

Stayed 2 nights in Dec 2025

10/10 Excellent

Godfrey, Miami

Stayed 3 nights in Nov 2025

10/10 Excellent

Mohamed

Stayed 3 nights in Nov 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect.
Stayed 3 nights in Nov 2025

10/10 Excellent

Howard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was Excelent as always
Stayed 1 night in Nov 2025

10/10 Excellent

Andre, Menlo Park

Stayed 7 nights in Nov 2025

8/10 Good

Dawn, Toronto

Stayed 3 nights in Oct 2025

10/10 Excellent

Tanya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great everything!! Love the hotel and the staff!
Stayed 3 nights in Oct 2025

10/10 Excellent

Paula, London

Traveled with family
Liked: Cleanliness
Pleasant staff. Very clean. Great location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Juan, Tampa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was very good and the room was outstanding. Well located.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Urban is a fantastic hotel! Walking distance to Gran Via, Puerta del Sol and the Prado Museum. Upscale, chic & clean. Most importantly the staff is absolutely amazing, Lydia and Lydia were super friendly and helpful. Sadly I only stayed one night but will be back, in the future.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Both the Rooftop and Lobby Bar were wonderful. reception staff and Concierge were very helpful!
Stayed 1 night in Sep 2025

10/10 Excellent

gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Jakob Jelle, new york

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Philip

Stayed 4 nights in Sep 2025

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