Crowne Plaza Madrid Airport by IHG

4.0 star property
Hotel in Madrid with a 24-hour fitness center and a restaurant
VIP Access

Choose dates to view prices

Photo gallery for Crowne Plaza Madrid Airport by IHG

Restaurant
1 bedroom, premium bedding, minibar, in-room safe
Restaurant
Reception
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Calle de Lola Flores, 1, Access By Avenida de Aragon, 402, Madrid, Madrid, 28022
  • Place, Aquopolis
    ‪2 min drive‬
  • Place, Bernabéu Stadium
    ‪14 min drive‬
  • Place, Gran Via
    ‪15 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Standard Room, 2 Twin Beds

9.6 out of 10
Exceptional
(58 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(66 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Standard Room

9.0 out of 10
Wonderful
(29 reviews)
  • 377 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(12 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Double Beds

9.4 out of 10
Exceptional
(34 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed (Runway View)

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(7 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Madrid

Located in San Blas-Canillejas, Crowne Plaza Madrid Airport by IHG is 2.6 mi (4.2 km) from Plenilunio Shopping Mall and within a 10-minute drive of IFEMA. This 125-room, 4-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Aquopolis - 2 min drive - 1.1 miles
  • IFEMA - 7 min drive - 5.7 miles
  • Bernabéu Stadium - 14 min drive - 9.6 miles
  • Gran Via - 15 min drive - 10.9 miles
  • Puerta del Sol - 16 min drive - 11.4 miles

Getting around

  • San Fernando Henares Station - 4 min drive
  • San Fernando Station - 6 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive

Restaurants

  • ‪Marriott Executive Lounge - ‬19 min walk
  • ‪Great Room - ‬19 min walk
  • ‪Champions Bar - ‬8 min drive
  • ‪AP Hotel & Parking Madrid Aeropuerto - ‬11 min walk
  • Nature

About this property

Crowne Plaza Madrid Airport by IHG

Hotel in Madrid with a 24-hour fitness center and a restaurant
At Crowne Plaza Madrid Airport by IHG, guests have access to a 24-hour gym, free WiFi in public areas, and a conference center. If you drive, self parking is EUR 18 per day, or you can take advantage of the shuttle from the hotel to the airport (available on request) for EUR 5.00 per person. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and concierge services. Additional amenities include a vending machine, a communal living room, and a banquet hall.
Guests can expect to find free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Minibars, laptop-compatible safes, and phones are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Airport drop-off shuttle (surcharge) from 6:00 AM to 10:00 AM at scheduled times and on request
  • Secured, covered self parking on site (EUR 18 per day)
  • Secured, covered extended parking on site (EUR 64 per week)
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 20 for adults and EUR 13 for children
  • A restaurant

Restaurants on site

  • Prema Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 7 meeting rooms
  • Conference center (3,692 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (31 inch wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2010
  • Communal living room
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 13 for children
  • Airport shuttle fee: EUR 5.00 per person
  • Airport shuttle fee per child: EUR 5.00 (up to 18 years old)
  • Covered self parking fee: EUR 18 per day
  • Covered extended parking fee: EUR 64 per week
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? For a fee, this property offers self parking, along with extended parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Madrid Airport
Crowne Plaza Madrid Airport
Madrid Airport Crowne Plaza
Crowne Plaza Madrid Airport Hotel Madrid
Crowne Plaza Madrid Airport Hotel
Crowne Plaza Madrid Hotel

Frequently asked questions

Are free cancellation options available at Crowne Plaza Madrid Airport by IHG?

Crowne Plaza Madrid Airport by IHG provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Madrid Airport by IHG?

As of Feb 18, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Madrid Airport by IHG on Mar 1, 2026 start from $98.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Crowne Plaza Madrid Airport by IHG?

This hotel is situated in San Blas-Canillejas, close to Riyadh Air Metropolitano and Real Madrid City. You'll also find Plenilunio Shopping Mall and Calle de Alcalá within a short drive.

Is parking available on site at Crowne Plaza Madrid Airport by IHG?

Yes, secured parking is offered for EUR 18 per day. Though parking is limited, accessible parking and electric car charging are also available.

Does Crowne Plaza Madrid Airport by IHG feature a casino at the property?

No, Crowne Plaza Madrid Airport by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Madrid Airport by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Crowne Plaza Madrid Airport by IHG?

Amenities that appeal to couples at this hotel include a minibar, premium bedding, and slippers.

Does Crowne Plaza Madrid Airport by IHG have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Crowne Plaza Madrid Airport by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Madrid Airport by IHG serves buffet breakfast for a surcharge each morning at Prema Restaurant.

Will Crowne Plaza Madrid Airport by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Madrid Airport by IHG though service animals are welcome.

Are there connecting rooms at Crowne Plaza Madrid Airport by IHG?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Crowne Plaza Madrid Airport by IHG?

The closest major airport to Crowne Plaza Madrid Airport by IHG is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 6 mi away (12 minutes by car).

Can I book a room with a balcony at Crowne Plaza Madrid Airport by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza Madrid Airport by IHG.

Crowne Plaza Madrid Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 669 out of 1004 reviews
Rating 8 - Good. 216 out of 1004 reviews
Rating 6 - Okay. 69 out of 1004 reviews
Rating 4 - Poor. 26 out of 1004 reviews
Rating 2 - Terrible. 24 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Xinyi, San Jose

Stayed 2 nights in Nov 2025

2/10 Terrible

Simone, weehawken

Disliked: Cleanliness, amenities
Room 235 was infested with mosquitoes
Stayed 1 night in Nov 2025

10/10 Excellent

Dianne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel was easy to find with welcoming staff, great amenities, large quiet room. We used the below grade garage with ease. It was easy to bring a beer from the bar to our room. The morning breakfast was superb. Everything was perfect.
Stayed 1 night in Nov 2025

10/10 Excellent

Sim

Traveled with family
Staff were professional and helpful, location was convenient, restaurant was lovely with great food, room was spacious and comfortable, and parking was easy.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

6/10 Okay

Kaitlyn

Liked: Staff & service
Disliked: Amenities
Room and other facilities were not that well maintained. Staff was nice and accommodating.
Stayed 1 night in Nov 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Overall very comfortable stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Everything was perfect and the bathroom was large
Stayed 1 night in Nov 2025

10/10 Excellent

Ailinnee

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean. Breakfast was really good.
Stayed 1 night in Nov 2025

10/10 Excellent

Clint, Warren

Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Stayed 1 night in Oct 2025

4/10 Poor

RODRIGO

Liked: Cleanliness, staff & service
Disliked: Amenities
Shuttle bus was not working when I landed in Madrid, the hotel is rather far from the airport and I had to pay 24€ for the taxi, besides wasting time looking for the shuttle bus and calling the hotel. No restaurant or anything around. Better to stay in the city then.
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Very nice and clean hotel!
Stayed 1 night in Oct 2025

2/10 Terrible

Ivan

Traveled with family
When we arrived at the hotel, they notify us it had been cancelled. We did not get a noticed in advanced. They said the hotel was full, we had to go to another hotel paying double of what our reservation was. We did not get shuttle service and had to pay for a Uber. We were travelling with a handicapped person that needs a scooter to move. That makes things more difficult. No can explained why was cancelled.
Stayed 1 night in Oct 2025

10/10 Excellent

Glenda

Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice for 1 night airport stay. Shuttle should have been free though.
Stayed 1 night in Oct 2025

10/10 Excellent

Ivan

Stayed 2 nights in Oct 2025

2/10 Terrible

Mahone

Stayed 1 night in Oct 2025

8/10 Good

bahman

Stayed 1 night in Oct 2025

6/10 Okay

Jeff

Good stay

It was kind of hard to get to and the neighborhood isn't the greatest, but it was fine. The staff was friendly and helpful
Stayed 1 night in Oct 2025

6/10 Okay

Bill

Liked: Property conditions & facilities, room comfort

Look elsewhere

Awful location, no restaurants near by - very infrequent shuttle service to the airport. I would not recommend staying there.
Stayed 1 night in Oct 2025

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel like a welcome hug after travel chaos

Excellent hotel, highly recommended. Staff very helpful, room and breakfast were fabulous, beds huge and comfortable. Availability of shuttle to airport made my decision to book this hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Concepcion

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

malka

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I was very disapointed with the shuttle service....how come there is none after 10.30 am.... It says clearly in the website shuttle to hotel and from hotelto airport
Stayed 1 night in Oct 2025

10/10 Excellent

Ana, Santa Tecla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sara in the dining room is wonderful, attentive, efficient, hard worker! The girl in the dining room on Sunday morning also, kept everything spotless, never stopped walking around! Made sure food stations were well supplied.
Stayed 2 nights in Oct 2025