My wife and I were married at this resort 2 years ago. We decided to come back this year for our anniversary. It was another great experience. The staff are awesome. Enrique, Sofie, Mario, Andres and so many others that I cannot remember their names. The concierge was very helpful and everyone was ...
Although this is a 5 star hotel there are better options in the area. I've stayed in the Nizuc and Rosewood in the past year and rate them both higher than Banyan Tree. Kids facility could do with an upgrade although my 5 yo was happy just to be interacting with others her same age. Perhaps your ...
Great hotel, food was great, service was impeccable, I would go back in a heart beat, the only downside is the beach is not as nice as we would have liked. The entertainment staff was great, they made you feel included with being overbearing. The main pool with the bar was a great place to drink ...
My girlfriend and I stayed at the Grand Velas for a week...last week. The flights into and out of Cancun are fast and cheap, the immigration is easy, customs is streamlined, the journey was a no-brainer. The 60-minute drive to the hotel was unintuitive, cumbersome, and a little expensive at USD55. ...
I was not crazy about our rooms but I loved the super accommodating staff and the hotel . Beautiful , great food , great family fun
The place and the staff are fantastic but the rooms need lighting and even though is a resting place I would put TV in the rooms. This is because the weather is so unpredictable you need something to do if it rains.
This is a beautiful hotel with excellent service. Staff is very friendly and beach is so close. Food is amazing!! Have no complaints at all :)
the resort is impeccable and secluded. Private, with its own rainforest. The staff is second to none, food is amazing. If I had to say the worst about this place it would be the wifi that frequently disconnects you. But since you are there to disconnect who cares.
This elegant quiet stay was perfect. Some friends got married a few minutes away at a different resort, we visited and it as busy and had a "spring break" feel- we were so grateful for our beautiful quiet and more personal stay at the Grand Residences.
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