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Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

4.5 star property
Adults-only property with 10 restaurants and 10 outdoor pools
VIP Access

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Photo gallery for Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

10 outdoor pools
Casa Zamna Ocean Front Presidential Suite King Bed | View from room
10 outdoor pools
10 outdoor pools
Casa Zamna Ocean Front Presidential Suite King Bed | Free minibar, in-room safe, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar

Explore the area

Map
Calle Itzimina esq. Av Kukulkan, Mz 001, Lote 007, Reg 014, Aldea Zama, Tulum, QROO, 77760
  • Tulum Beach
    ‪9 min drive‬
  • Tulum Mayan Ruins
    ‪10 min drive‬
  • Playa Paraiso
    ‪14 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪50 min drive‬
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Room options

View all photos for Casa Zamna Ocean Front Junior Suite King Bed

Free minibar, in-room safe, individually decorated

Casa Zamna Ocean Front Junior Suite King Bed

  • 581 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite, Tropical View

Preferred Club Master Suite, Tropical View | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Preferred Club Master Suite, Tropical View

  • 1474.7 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Master Suite King Bed

Casa Zamna Ocean Front Master Suite King Bed | View from room

Casa Zamna Ocean Front Master Suite King Bed

  • 581 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King Bed

Free minibar, in-room safe, individually decorated

Junior Suite King Bed

  • 657 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim Out, Double Beds)

50-inch flat-screen TV with cable channels, TV

Junior Suite (Swim Out, Double Beds)

  • 657 sq ft
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Swim Out)

50-inch flat-screen TV with cable channels, TV

Junior Suite, 1 King Bed (Swim Out)

  • 657 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Presidential Suite King Bed

Casa Zamna Ocean Front Presidential Suite King Bed | Free minibar, in-room safe, individually decorated

Casa Zamna Ocean Front Presidential Suite King Bed

  • 963 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Rooftop Master Suite with Plunge Pool

Preferred Club Rooftop Master Suite with Plunge Pool | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Preferred Club Rooftop Master Suite with Plunge Pool

  • 4729 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Free minibar, in-room safe, individually decorated

Presidential Suite

  • 5511 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Tropical View King

Free minibar, in-room safe, individually decorated

Casa Zamna Tropical View King

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Zamna (Same price for up to 10 guests)

Villa Zamna (Same price for up to 10 guests) | Bathroom shower

Villa Zamna (Same price for up to 10 guests)

  • 6200 sq ft
  • Ocean view
  • Sleeps 10
  • 4 King Beds and 1 Double Bed

View all photos for Casa Zamna Ocean Front

Free minibar, in-room safe, individually decorated

Casa Zamna Ocean Front

  • 581 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Tropical View, Double Beds)

50-inch flat-screen TV with cable channels, TV

Junior Suite (Tropical View, Double Beds)

  • 657 sq ft
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Tropical View)

50-inch flat-screen TV with cable channels, TV

Junior Suite, 1 King Bed (Tropical View)

  • 657 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite, Swim Out, King Bed

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite, Swim Out, King Bed

  • 657 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite, Swim Out, Double Beds

50-inch flat-screen TV with cable channels, TV

Preferred Club Junior Suite, Swim Out, Double Beds

  • 657 sq ft
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite, Tropical View, Double Beds

50-inch flat-screen TV with cable channels, TV

Preferred Club Junior Suite, Tropical View, Double Beds

  • 657 sq ft
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite, Tropical View, King Bed

50-inch flat-screen TV with cable channels, TV

Preferred Club Junior Suite, Tropical View, King Bed

  • 657 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Tropical View Double w Queen Beds

Casa Zamna Tropical View Double w Queen Beds | Free minibar, in-room safe, individually decorated

Casa Zamna Tropical View Double w Queen Beds

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Master Suite, Swim Out

Preferred Club Master Suite, Swim Out | View from room

Preferred Club Master Suite, Swim Out

  • 1474 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Tulum

Located in Zama, Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive is within a few miles (5 km) of popular sights such as Tulum Mayan Ruins and Tulum Beach. This 301-room, 4.5-star property has 10 outdoor pools along with a full-service spa and 10 restaurants.

What's nearby

  • Tulum National Park - 14 min walk - 0.8 miles
  • Las Palmas Public Beach - 7 min drive - 2.7 miles
  • Tulum Beach - 9 min drive - 3.0 miles
  • Tulum Mayan Ruins - 10 min drive - 3.4 miles
  • Playa Paraiso - 14 min drive - 3.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 99 min drive

Restaurants

  • ‪Rossina Cafe - ‬11 min walk
  • ‪Carl's Jr. - ‬17 min walk
  • ‪Pescaderia Estrada - ‬3 min drive
  • ‪Escama - ‬4 min drive
  • ‪El Capitán - ‬4 min drive

About this property

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

Adults-only property with 10 restaurants and 10 outdoor pools
Built in 2022, the brand new Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive offers a full-service spa, 10 outdoor pools, and a rooftop terrace. Free valet and self parking are available, and there's also a free beach shuttle. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Other amenities at this adults-only property include free WiFi in public areas, a conference center, and a business center.
50-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free minibar items, furnished balconies or patios, and espresso makers are also available. Change of towels is available on request.
10 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Languages

English, French, Spanish

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  • Pool
  • Breakfast included
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7.6 out of 10, Good, 1,001 reviews
The price is $319
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Water Grill
  • Jasmine
  • Market Café
  • Olio
  • Seaside Grill

Things to do

  • 10 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Full-service spa

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (5,000 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • At least 80% of food locally-sourced
  • Built in 2022
  • Designated smoking areas (fines apply)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property comprises the main hotel building and a separate beachfront section (Casa Zamna room types). The separate beachfront section is located 4.7 miles (7.7 kilometers) from the main building and the parking area.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 65 per pet, per day
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 65 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services. Contact the property at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secrets Tulum Adults Only All Inclusive
Secrets Tulum Adutls Only All Inclusive
Secrets Tulum Resort Beach Club Adults Only All Inclusive

Frequently asked questions

Are there all-inclusive options at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive?

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive is an all-inclusive resort and rates come with all meals.

How much does it cost to stay at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive?

As of May 1, 2025, prices found for a 1-night stay for 2 adults at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive on May 11, 2025 start from $534.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive?

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to see near Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive?

This property is situated in Zama within a short 14-minute walk of Tulum National Park and also 15 minutes on foot from Hunab Lifestyle Center. You'll also find Tulum Beach and Tulum Mayan Ruins within a short drive.

Is there parking available at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property.

Is there a spa available at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive?

There is a full-service spa available for guests to enjoy and services include beach massages, couples treatments, and body wraps.

Does Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive feature a casino?

No, Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 10 outdoor pools. Guests have pool access between 8:00 AM and 6:00 PM.

What amenities will couples enjoy at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive?

This adults-only all-inclusive property offers many amenities for couples such as a beach bar and some guestrooms include private pools and access to a chef.

Are there hot tubs at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive have a restaurant with a breakfast menu?

Yes, Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive has 10 restaurants, and serves free buffet breakfast each morning.

Does Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive for a fee of USD 65 per pet, per day.

Are there connecting rooms at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

Where is the closest airport to Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive?

The closest major airport to Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive is Tulum Intl. Airport (TQO), which is 26.8 mi away (50 minutes by car).

Are there rooms with balconies that I can book at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive?

Yes, every guestroom at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 198 out of 340 reviews
Rating 8 - Good. 58 out of 340 reviews
Rating 6 - Okay. 39 out of 340 reviews
Rating 4 - Poor. 25 out of 340 reviews
Rating 2 - Terrible. 20 out of 340 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Guadalupe Ramirez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 6 nights in Mar 2025

6/10 Okay

Jonathan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Overall property was good. Concierge service was severely lacking. Staff Overall was good but Concierge was not attentive at all or worth it
Stayed 4 nights in Feb 2025

6/10 Okay

Kassandra

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Limited to 3 dinner options No supper buffet Pushy staff in lobby to do a time share breakfast Not many activities on the resort Preferred club does not mean preferred access Two poolside/beach side lunch options were not great - pizza was undercooked waiter in two restaurants forgot about us or served wrong food Great spa Friendly staff Food quality and service was outstanding Breakfast and lunch buffet was excellent Pools were quiet Clean resort
Stayed 5 nights in Jan 2025

10/10 Excellent

Jordan

Stayed 4 nights in Dec 2024

6/10 Okay

Ingrid Mia

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

2/10 Terrible

Weston

Traveled with partner
Liked: Cleanliness
I didn't like the way a staff member treated me even after speaking with management.
Stayed 4 nights in Jan 2025

8/10 Good

Kaylee

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secrets Tulum Beach Club and Resort is an immaculately, beautiful property! A real gem! Beautiful and spacious rooms Stunning grounds! Kind, courteous, and amazing staff and the Spa is a must experience!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Gordon

Stayed 5 nights in Jan 2025

8/10 Good

Katie

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Mayadavi, Markham

Traveled with family
Liked: Cleanliness, staff & service, amenities
The beauty of this resort is as shown when booking. But being there amongst the greenery and aesthetically pleasing spaces is even better… Most of the staff was very approachable & helpful especially our concierge (Alonso). The dining facilities we found to be inadequate for such a huge resort and a 24 hours buffet would have made our stay more relaxed than having to rush for meals before closing. This will certainly prevent the long wait times and the hassle for servers as was experienced. Tulum is paradise!
Stayed 5 nights in Jan 2025

10/10 Excellent

Veronique

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my friend had a wonderful time. The resort is very well maintained, very pretty. All the buildings are connected which is nice, the restaurants offered great food and the shuttle to the beach was a fun experience! Overall, if youre looking for a resort that is more relaxing, less of a party every day type of vibe, this place is the place for you!
Stayed 4 nights in Jan 2025

10/10 Excellent

KARINA

Liked: Cleanliness, amenities
Beautiful
Stayed 2 nights in Jan 2025

10/10 Excellent

KARINA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
vip treatment excellent. earlier access to gym would be better, premium alcohol available at all bars including room service.
Stayed 7 nights in Jan 2025

10/10 Excellent

Achley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe for solo stay, staff was great!
Stayed 5 nights in Jan 2025

10/10 Excellent

christelle Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Andrea

Liked: Cleanliness
Stayed 5 nights in Jan 2025

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Our preferred pool was the Edgewater. Ricky was our bartender who anticipated our drink orders and brought them to us. There are multiple events per day and with Aldo as the master of ceremonies, you are in for a good time. Aldo answered all of our questions and made several recommendations. That man deserves a raise. The beach has the best view and the water felt amazing. The resort is near a strip in Tulum with multiple bars and clubs as well as taco stands.
Stayed 4 nights in Jan 2025

2/10 Terrible

Tyler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Way overpriced, inconvenient and far from the beach, food was terrible, staff was rude and unhelpful, and the pools were freezing. Highly advise you save your trip and choose a different property for your vacation.
Stayed 4 nights in Jan 2025

10/10 Excellent

Emile

Great
Stayed 3 nights in Nov 2024

4/10 Poor

Andreas

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
I recently stayed at Secrets Tulum, and it turned out to be the most disastrous resort experience I’ve ever had. On the very first night, I received an electric shock because the cables behind the lamp’s wall plate weren’t insulated. Although they sent an engineer to fix the problem, the harm was already done—I was deeply unsettled by the incident. The concierge, Fernando, attempted to provide a few concessions, such as a hydrotherapy spa session and a romantic breakfast for my girlfriend and me. However, when we called the next day to confirm our spa appointment, our names weren’t even on the list—apparently, nobody had informed the spa staff. To make matters worse, the promised romantic breakfast was never delivered. We also celebrated New Year’s Eve there and paid $250 for a table with champagne, but when the night came, our table had already been given to someone else. It took them over 45 minutes to locate an alternative table, and we ended up far from the preferred section we had originally paid for. In addition to these issues, the customer service was appalling. The wait times at the restaurants averaged between 45 and 60 minutes, which was especially infuriating considering this is supposed to be a Secrets property. After experiencing all these problems, I can safely say I absolutely would not recommend Secrets Tulum.
Stayed 5 nights in Dec 2024

8/10 Good

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very large. The layout can get confusing trying to find restaurants and pools and bars. The room itself was excellent. Large bathroom/shower area, great views. We were never advised of the app, to know what was open for food choices and times of availability and menus and such, that would have been nice to have been told at check-in (especially since we stayed at preferred tower). The beach club was a nice area as well. Nice to be able to take the shuttle back and forth and get some beach time. May look at staying at that end next time. Overall, a nice stay for a couple of nights. Always enjoy Secrets and the group of hotels they belong to.
Stayed 2 nights in Jan 2025

4/10 Poor

Morgan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
While the property was nice all of the pools were ice cold, all the restaurants had horrible food, and all of the cocktail were not great - no craft cocktails Or elevated wines/craft beers available even to premium guests. Would not go back.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sheldon

Stayed 2 nights in Jan 2025