We stayed for 2 nights on the weekend of Canada Day. This hotel is beautifully decorated with friendly staff. It is very clean and has lots of amenities, such as a pool, exercise room, and arcade. It is close to everything, including the Falls themselves. I would stay here again.
We had a great stay. Staff was great. Make sure you purchase the bus pass with your events. The hotel was in walking distance of the new Casino and many restaurants.
Was looking for the cheapest possible hotel in the downtown area. This happened to be the most modestly priced. Overall it was very nice, but I would compare prices and just take the cheapest in the area as I am sure they are all of similar quality. This hotel is steps away from the Convention Center, ...
The hotel was ok for one night. The beds were not comfortable, rooms looked dark and outdated. I didn't have the Niagara Falls view room as I paid for. The only view was to the parking lot.
Although the room appeared to be clean, I woke up and found I was sharing my bed with a silverfish bug. When I checked out I mentioned it to the front desk clerk. She asked me "did you catch it in a cup or something" NO I didn't. When you pay $240 for a night you should not have to pay $15 parking ...
We came to Niagara Falls for our anniversary and this was the first time for our son to visit Canada. Nicholas at the front desk was very generous and upgraded our room to the biggest one (our room was so huge) and on the 7th floor!!!!! Awesome room and the bed was so comfy and come with fast free ...
Overall good hotel. Room had an odor of old cigarette smoke. Wifi is not very good. Pool is small for younger kids mostly. The location is very good and ihop downstairs makes breakfast easy. It's expensive though.
There were four rooms reserved, one was a handicapp room, when we arrived we were told that they only had two handicapp rooms and they were already occupied and we had to take a regular room. Also we booked a tour of the falls through the front desk and were told that there would be a meal served ...
Amazing staff, very clean rooms, comfortable beds. We checked out early and staff was willing to secure our bags for the day and deliver them (and us) to the train station at 10:00PM, all after our stay was done.
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