$89 Cheap flight deals from Chicago (CHI) to West Covina (QLA)

floor was sticky, front desk was rude, elevator was creaky

Everything was absolutely perfect and will make it an annual event! I’ll never book thru Expedia ever again! Awful!

My overall experience was mixed. While there were some positive aspects to my stay, there were several areas that I believe could be improved to create a more comfortable and welcoming experience for guests. At times, I found some front desk interactions to be less welcoming than expected, with staff occasionally coming across as irritated or dismissive. My room key/card also stopped working almost daily, which became frustrating and required repeated trips to the front desk. Another inconvenience was the lack of a microwave on the property. Having one available would have been helpful for guests who wanted to bring food back to their rooms and warm it up later. Privacy and discretion were also concerns. I had to repeatedly remind staff not to say my room number aloud. I also observed conversations regarding guests’ personal situations that did not always feel as discreet as I would expect in a hospitality setting. This made me uncomfortable. I believe additional hospitality and customer-service training could be beneficial, particularly around professionalism, communication, discretion, and creating a welcoming environment. It may also be helpful to have guest-facing staff who are personable, patient, and comfortable assisting guests without becoming easily irritated or dismissive. I’m sharing this feedback constructively because I believe these improvements could make a meaningful difference in the overall guest experience.

Love this small hotel close to LAX. Beautiful outlook over the wetland and 5 mins walk from the beach. Complimentary wine and cheese and decent breakfast.

What a beautiful boutique hotel! Looks exactly like the pictures. So adorable and decorated perfectly! Staff are friendly and available. Great nightly entertainment and spacious pool and lounge chairs. I will visit again!