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Everything was done via digital platforms, no physical keys, just a code that I had to use on smart locks around the property. Even though there's no official front desk, the support was quick when I had questions via text that solved my issues. The bed was medium firm, which I appreciated though if you like a fluffy mattress, this wasn't it. Overall, it's clear owners care for this property and everything was clean and functional. I didn't get to use the pool, but it looked good and I saw a pool cleaner in the morning when I was checking out. For those unfamiliar with Palm Springs, this property is far from downtown so not walkable to shops and such. With that said, the value of the room, overall property, and price point is great if you don't mind a 10 min drive south along the main drag to where "everything" is.

We'll be staying here again

This was a nice enough stay overall, but a lot different than what I was expecting. First, there was a discrepancy in what room type Orbitz portrayed as being booked and what was actually booked. I booked a Premium King room through Orbitz; this apparently did not actually mean a Premium King as described on the hotel's website, but rather a studio king room which is more in-line with the Classic King (but also not because the hotel attendant said it's the Classic King room which is larger and comes with a separated dining area). Upon bringing it to the hotel staff's attention a few days into my stay, I was informed this was a 3rd-party booking site problem and basically that was that. Would that have ultimately made a difference in the other quirky aspects of my stay? Maybe, maybe not. The property has been through a lot since its inception, despite its renovations (read: paint and fixtures). There were several issues with the main entry door, bathroom door, and large window in our room, primarily w/ incomplete closure and weather-stripping. The bathroom door was wonky such that it couldn't close all the way and if you forced it, you're likely to be stuck. Lack of good exterior door/window seal allowed worms into the unit every evening! Did NOT enjoy that whatsoever, and no towels against the door could stop them. TP and towels were very thin, breakfast was OK. Bad industrial smells in courtyard some days. Restaurant next door can be very loud on weekends at close.

Everything was great. The beds confortables, the bathroom clean. I was disappointed when I saw a little cockroach by the microwave.

Great property. Close to many things or you can stay on the property and have everything you want. Fast and friendly staff provide anything you may need.

Good location: 20 minutes to Downtown Disney and 30 to Mainstreet. We love Disney during the day and look forward to a nice hotel to relax in for breaks from the whole Disney vibe. This hotel has amazing staff, a great restaurant and nice rooms but where it falls short is the vibe. All of the common areas are playing loud, club like music and there is literally nowhere to relax and have a quiet meal or drink to wind down. Do you need music by the elevator at 7am, or so loud in the restaurant it’s difficult to hear your server? Our room was even loud because of the volume of the movie being shown at the pool. I could feel the vibration in our room on the 6th floor. I urge Westin to rethink their volume on …everything. The staff is amazing. Honestly the nicest, most helpful crew, which makes me want to stay there again, but not sure i can take the overstimulating environment. Also, the AC in the room is mid as well. It turns off automatically which is a problem for me. Fix these issues and i will never stay anywhere else.