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Expecting a modern, well-maintained hotel as depicted in their online photos. Unfortunately, it was clearly a motel, and this misleading information set unrealistic expectations for my stay. Despite being a non-smoking establishment, my room reeked of cigarette smoke and had a pervasive musty smell, making the stay very uncomfortable. The carpet was filthy, and the throw pillows were dirty and smelly, looking like they hadn’t been washed or replaced in years. The vent next to the bathroom sink was covered in a thick layer of dust, indicating a lack of proper cleaning and maintenance. The overall condition of the room was poor, with subpar cleanliness and unacceptable air quality due to the strong odors. There is no staff on-site, so you have to text them for assistance. When I texted about the awful smell, I received a response after 15 minutes: “I am so sorry to hear that. I am looking into the situation now and will get right back to you.” As we had been driving all day and were starving, I responded that we were heading out to eat and would deal with it when we returned. They never responded to that message. Upon returning from dinner, we struggled to fall asleep due to the thin walls. We could hear conversations from all neighboring rooms, including those above us, and any movement they made was very loud. Overall, was very disappointed with my stay and would not recommend this place to anyone looking for comfortable and clean accommodation.

Great location, lovely and fun revolution-themed decor, friendly staff. Would definitely stay there again!

Easy check in, room in good condition

What a gem in Boston! I've been to Boston many times and usually stay closer to the Downtown Crossing area. This time we stayed at the Whitney, choosing to try out that part of town. We loved it! Bigger than a boutique hotel, but small enough to feel intimate. Charles St is a great walking street, and we loved the location. The room was on the ground level (actually partly below ground) but was excellent! Well-appointed room, a good amount of space for Boston, and super professional staff. I'll be back when I come back to Boston

The staff is VERY attentive to all your needs. It just makes everything easy and more comfortable: room service to concierge to valet parking etc. etc.

Great Cambridge hotel. Close to T stop and great location in Harvard Square. Lobby is a great place to read or get some work done. Rooms very comfortable.