2/10 Terrible
Alyssa
Mar 29, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
Significant maintenance issues with the property, pulled down shower curtains, running toilets, cracked sink, light switch inoperable, damaged flooring, cracks in paint and severe paint quality issues. I had to turn on the water to my toilet, obviously turned off because it would run sometimes after flushing.
Significant cleanliness issues, floor was not cleaned, grout dirty, dust on all surfaces, mirrors were not cleaned properly. Five minutes after my shower, my feet were black with dirt and I had to wash them again with socks and shoes at the ready.
Quality was low: grungy furniture, damaged decor, fixtures and appliances had paint significant paint over spray. Sheets were clean but very low quality on top of low quality mattresses.
Hotel staff hustled to get me into a room and make sure things were good but had to run around to find an undamaged room then search for basic toiletries like towels and soap. They told me I'd have to wait until morning to get shampoo from the housekeeping staff. In the morning, the front office was locked, did not respond to doorbell, and had no key return box. Another customer indicated they had been waiting over an hour to return keys. They were mad that the TV did not work, however I did not test mine. I was forced to chuck keys through crack in the door.
Alyssa
Stayed 1 night in Mar 2025